Wow! Lots of cool frames and I found a pair that I thought I might go with, but alas I found…read moresomething I liked better at another store. However, the guy helping me here was awesome. He went in the back a few times to look for different colors and helped with minor adjustments too. I had trouble with some of their wide width glasses still being a bit too tight and he found some that were extra wide, and those fit a lot better. Usually I'm fine, but none of their frames had those springs that make the arms(legs?) go outwards. I had glasses like this before and they squeezed my head and gave me a headache. I understand they can be adjusted but past history wants me only wanting those glassed with springs. The price wasn't too bad with the frames and progressive lenses. I planned on going back if I didn't find something elsewhere, but I got lucky at another place. I already had a prescription, so I was just looking for frames and lenses and can't comment on the eye inspection (is that what it's called?)

This location staff are nicest and most welcoming as soon as I came in I was greeted and taken care…read moreof. I had came 30 mins prior to closing and they did not rush me at all and helped me on my return and exchange. Del Marco took care of me and I highly appreciated his feedback on what looked good. Thank you guys for making eyewear be an easy choice and for all the cool options there is to choose from. Happy customer happy life!

Great selection of frames and lens options. Staff is very fiendly and knowledgeable. Maximized my…read moreinsurance benefits. Highly recommend this location.

From the scheduling of my exam, to the day of my appointment & even the time of pick up of my…read moreglasses i was met with great customers service. Thank you for making my experience so great. I can see now

Large selection of frames. Everyone was patient and accommodating. Unfortunately after multiple…read morevisits and $300, I still need my readers to see small print. I guess my eye issues were beyond their scope of expertise. I was told that my lenses were stronger than they normally make, and yet, I still have difficulty with them.

I've been to this location twice, once for my son, and a second for myself. Everyone is super nice,…read morebut not ONE person in this location has any sense of urgency. Be prepared for at least a 2 hour wait between getting your eyes checked and then picking frames. I'd like to say the pick up is different but it's is not. Slow!

Great, friendly service. I've been going for the past few years & it's always a great experience…read more Marcia is an excellent optometrist & Katherine made the check out process smooth. With my insurance it's quite affordable even with the protection plan.

I love an Asian female optometrist there, she's INCREDIBLE! I can see clearer with her great…read morepatient work, plus my eyes work less, less straining. The eyeglasses selection is nice, not a lot to choose from, but some real standouts. I really like this place. If you have issues or questions just speak with the manager & things work out.

The frame selection was actually the fun part of the visit. I got helpful input without feeling…read morepushed toward anything, and the eye exam itself was thorough without dragging on. The staff were easy to talk to, and the whole place had a clean, modern feel without coming across as overly clinical.

The kind staff here helped me when my glasses broke while traveling. They repaired them on the…read morespot. Excellent customer service and very friendly staff. Grateful I found them when I needed help. Nice frame selection in there, too!

NEW YEAR, NEW GLASSES for the entire family. Me and my family had our eyes checked and purchased…read moreeyeglasses and contacts in Jan with Dr. Yip. We recommend him and his team blindly.

Dr. Yip was great Dr. He is smart and knows his practice, However the office staff is not great…read more No communication and felt pressured to buy glasses. I stayed strong and did not but felt like I was in the wrong. Now I have been waiting for over 2 weeks for a receipt on 1 eye exam I had 2 weeks ago so I can submit to my insurance company. I was told it will take 1 month for a piece of paper that says I had an eye exam. More care about selling glasses then keeping customers. Will not go back

The doctor gave a very quick test. I had to stop him to ask him a question before he walked out of…read morethe room. Then when I sat down with the glasses, they completely up, charged me without asking me if I wanted everything added on. I had to ask for a breakdown of the bill and remove things that I did not want on my glasses. The girl who sat down with me said that I would be getting a call on Friday, January 26, 2024. I called today on January 30, 2024 and they said that my glasses may not be done until the end of this week it was overall terrible experience.

I've been seeing Dr Nair for a couple of years now and the only struggle I've been having is the…read morepayment. They want you to pay full price, they don't split in half or even send a bill if you can't afford that time. I have been having headaches for so long due to old glasses wear and they wouldn't renew my prescription. They require an exam before they can do that.

this is the WORSE place that someone should have their eyeglasses done! They are so irresponsible…read moreso far it has taken 1 month for them to replace my eyeglasses, supposedly because they ran out of the frames that I had chosen! They are very quick in taking your money and the insurance, but once they have that that's all they care. This office should be closed.

Price of eyeglass frames are outlandish. I can get same frame at Costco for 60% less. If you…read morehave insurance to use here, buy your frames elsewhere and just let them put in lenses. You can then get reimbursement for the frames through your insurance out of network reimbursement. U saved over $150.

I have never had a problem getting an appointment or waiting too long at this office. The office…read morestaff have always been friendly and helpful and I cannot say they have ever pushed me to buy extra services. They have been very helpful with me when I was trying different contacts. I have always seen Dr. Brian Runda who is incredibly nice, professional and attentive. I never feel rushed and he always answers my questions. I like this office and I would return but I decided I would rather go to a practice that has ophthalmologists, should I have any serious eye issues in the future.

Scheduled an appointment for today at 11:40. I showed up ON TIME. I did not find the staff inviting…read morenor helpful. Went to the first desk, told the girl i was there for an eye exam. She pointed at another desk. Went to that one and that girl pointed to a 3rd desk. There was 2 women, one young and one way older. The young one was polite and started getting the paperwork to check me in. The older woman seemed confused as to why I was there. I told her I had made an appointment. She kept looking at her computer confused and started saying I didn't respond to the "Texts" to confirm the appointment. I am 67 yrs old and don't like texting. I am also not in the habit of giving out my personal phone number. I did it once to a doctors office and they hammered my phone for 10 days with texts reminding me of the appointment. I now give out my work number that goes to an auto attendant. She kept belittling me about not confirming to texts, So I told her I would go elsewhere and left. Her boss and office lost business and I will never return. I have good eyeglass insurance. This experience was at the Alafaya office.