From the service to the speed of getting glasses to the price to the most knowledgeable staff, they have won me as a customer for life. Absolutely outstanding. read more

I had a very good experience with this business. It's now December 2023. I first went in there in January 2023 and I ended up getting a pair of glasses from them. I did not get my eye exam from them. I got my eye exam from the EYE DOCTOR in Bridgeport, West Virginia. The prescription I got from them I went to EYEMART EXPRESS with. When I first had my glasses made which were progressives, I had a problem with reading fine print. I went back to the EYE DOCTOR and got another exam. And then EYE MART EXPRESS made the second Pair of glasses. I still had a problem with the glasses. It wasn't EYE MART EXPRESS. something about the exam I got from the EYE DOCTOR just wasn't right. Anyway, that's a whole other review. Since then, I've gotten another eye exam and I'm much happier with my new glasses. But back to the glasses, I am reviewing and this business. I had a warranty on the glasses, and since it was less than a year I went back in there, and I had a new pair of glasses made no questions asked. Glasses are pretty expensive and so I'm glad I didn't have to spend a bunch of money on getting a new pair. read more

I have gotten my glasses from Eyemart Express for years. The staff is wonderful! My favorite person to work with is Dreama! She is always so patient and helpful while I pick my frames. She explains my options and the different prices so that I can make the best choices for my budget and needs. The entire staff is great but Dreama is super sweet. Eyemart stands by their guarantee and replacement policies. These are good honest people. I will be getting my glasses from them for years to come. Veronica Grant read more

I have been going to Eyemart Express for the past 4 years. This time I was greeted and assisted by Barbara, the General Manager. She knows what she is talking about. She made me feel like I was the only customer in the store. I highly recommend this location. It's the best kept secret in Clarksburg. If you want great service, a large selection of eyeglasses to choose from and your glasses made the same day (usually within an hour).......look no further. This place NEVER disappoints! read more

I'm impressed. They had both pairs of my glasses done in less than 3 hours only because I came in later in the afternoon after that lens was out of stock or they might've been done in an hour. I've gone to Walmart my whole life and it always took at least 7 days for one pair! The sales associate was very helpful and friendly and was great to deal with. I will definitely be going to Dr. Fick and Eyemart Express from now on. They were also cheaper than what I've always paid by almost half price. read more

My visit was perfect, Drema was very knowledgeable and used her knowledge to help me get the perfect type and perfect fit glasses for my big head. She truly was there to help me make a choice that I would be happy with and was very good at helping me find what I wanted even though I went in having no idea. I will definitely take my business there in the future. read more

After just moving to the area, I went to this business for my yearly eye exam, which should have been covered in full by my Eyemed insurance. The doctor walked in to the exam room and never even introduced himself to me. He then spent a total of 5 MINUTES with me! I later find out this doctor falsified my diagnosis and this company, and without my permission, filed the exam under my medical insurance. This is the first time any provider has ever done this to me. Now, instead of having my free exam paid for by my insurance premium with Eyemed, Eyemart Express is charging me $194 because my medical insurance does not cover eye exams. I will pursue this issue with consumer protection agencies including BBB and Patrick Morrisey, Attorney General of WV. read more