I worked with Alina and it was a great experience. When I told her I was a retired teacher she told me about a teacher who inspired her. I was there quite awhile picking out new glasses. I noticed a few people coming in and Alina, or one of the other employees, addressed the people by name. Alina told me that Eyewearhaus has a, "Mayberry" feel to it. Well done read more

I've been a patron of EyeWearHaus for a dozen years. I'm very happy with the value -- both top quality choices for glasses that I wasn't able to find elsewhere and even more with the exceptional, A+ service that I get every time I visit. The staff has never pressured me on sales or features to buy, instead they ask what I'm looking for and suggest alternatives from their unique lines, and offer their thoughts on which of my choices will look best on me. I appreciate the focus on customer service and understanding what I want, which unfortunately seems to be harder and harder to find. read more

Outstanding selection of truly unique...I mean one-of-a-kind...eyewear with an exceptional staff to help select the best style and technical details for glasses. The eye doctors take real time with their patients and provide medical and optical details to ensure the best fit for glasses and contacts. I have contacts that I never even knew existed before Eyewearhaus, and they have helped me so much! And I have several eyeglasses from there, now. It is the first time in my life I have EVER gotten compliments, and I get them all the time now! read more

They were very professional and thorough. I would encourage anyone to go there. I really liked their way of holding in a reserved chair between seeing people. They ate very organized and respectful during these Covid days. read more

Someone recommended this place as I complimented her glasses. I was greeted when I walked in. The first thing they wanted me to do was sign a form whereby they would bill my medical insurance and charge me a copay. I was there for refraction, which I have insurance for. First red flag for me. I really liked the optometrist, she was thorough and I didn't feel rushed. Then came the glasses. The mark up is huge. I only wear them for work so I didn't need a super expensive pair and settled for a cheaper frame. Quality on frame fair at best. Then I received an explanation of benefits and it stated what my share is. It turned out I was over charged. Their billing system is suspect to me. They consider themselves a bougie place, it is nice, do things by appointment, so no waiting even when you pick up your glasses. Staff friendly, offer coffee, but again I think they are all about the money and you need to be an informed consumer if you go there. read more

The manager and owner were rude. They reprimanded the sales lady in front of me for letting me try on too many pair. I only selected a few and the sales lady selected some (that I wasn't interested in). It was a horrible experience and well after Covid ended. The lenses they had made didn't fit inside the frame I purchased and they wanted to 'use my one replacement lense' to fix the lense that wasn't made right in the first place. They send the lenses out and that's their issue with the 3rd party vendor. I spent over $900 on the one pair and I couldn't see out of them. I said the lenses weren't the right prescription either. I couldn't see well out of them and ended up wearing my previous pair from them that I purchased under the previous owner. I told my mother months later and she independently said they were rude to her when she went there to look at frames. We had independently been customers there for years. I'm writing this a year later as my optometrist told me at my checkup yesterday that one lense was 3/4 less powerful than my script and the other lense was 1/4 less powerful. They were not made properly to the Rx and they knew this as they are supposed to check the lenses to make sure they are correct. I asked them if they checked the Rx and they said yes. They lied knowing the lenses weren't correct or they don't know what they are doing. $900 wasted. They were not nice either and I'm in sales and can't imagine treating customers that way. They snapped at me several times as if I'm not allowed to ask questions. I'd go anywhere but there. I feel this way a year later and on top of it just found out my lenses in fact were made incorrectly. It wasn't worth having to deal with their poor personalities to fix them a year ago. Pl saw note their good reviews are likely under the previous management. I don't ever do reviews, though people should be aware they are not making the Rx's correctly. This can cause a fall or auto accident. It's serious. The is a real review. read more

Beware of the (professionals) at Eyewearhaus in Creve Coeur! They advertise they will make their frames fit your face and it is false! Within 2 weeks of purchasing my pair from them, I needed adjustments nearly every day! Yet each adjustment made the glasses cause deeper wounds on one side of my nose and on the sides of my head! I couldn't make them listen or understand what I needed to fit my face without pain, instead they argued with me! What kind of customer service is that?? She finally admitted she couldn't figure out how to make accurate adjustments for me and stated would not re-style me and then would charge me 10% of the original sale if I did! And if you want a refund due to their impotence of providing a correct and painless fit, they charge 10% on that too! Beware of this store! If they can't make their frames fit your face like they advertise, YOU are to blame and they will charge you for THEIR incompetence! read more

I first heard about this shop, years ago, from my eye surgeons wife. I have had over ten surgeries on my eyes and the prescriptions change a lot, and I am always in a hurry. Over the years I tried the mall places, the larger chains, and many of those offer great value. Eye wear house, is in a small strip center, and not close to my work or home. The parking can be an issue at lunch hour, as there are about three popular food places in the strip. The Greek place is pretty good, if you combine the specials. But my eyes are how I earn a living and as I age, my patience to sit long in the mall stores or chains, evaporates quickly. The staff here, is to the point, and offers some replacement plans that allowed me to get new lenses in some older frames, for free. The last pair of American optical frames lasted almost three years, of travels, drops, being lost a week, winters, tree branches , and weekly shooting sessions at the range. Even in NYC or las vegas, folks liked the color of the frames. So, I defer to the staff in the fashion side of what to order. I am tall, so, some frames seem dinky in me..the prices seemed high at first, but, the quality and service of a smaller shop, make it a great experience for me. I think they are closed on Sundays, but check. Many insurances accepted, and the eye dr, on staff is highly skilled and pleasant. read more

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Pros - Great selection of glasses Knowledgeable staff Cons - High pressure sales Everything is an option or fee Poor follow-up support Liked the selection but won't return or recommend them. They do have more styles than most any other place in St. Louis and are good matching faces, likes, etc. with the right pair but this place is made to make money, nothing more. By the time you walk out you feel dirty from being assaulted by nickle and dime tactics. As a frequent flyer this place had more fees than an airline. read more

Stopped by this wonderfully eclectic shop yesterday for emergency eyeglass repair. Her name escapes me but the customer service I received and witnessed compelled me to add to more stars to their yelp rating. Attentive, thorough, knowledgeable, and refreshingly---gentle? There is a tall water fountain and eccentric decor and the feeling is one of welcome and TLC....as a glasses/contact wearer I have experienced the ultra chic shops and the value priced franchises...there is a frenetic busy-ness, a din and clamor that I find more and more frequently in these spaces coupled with aspirations of inauthentic hipness, not for me ..if not aural it is something in the service delivery....anyway, Eyewearhaus is effortlessly not that. Cool specs place. And they are open on Sat. Thanks guys! read more

I received my prescription from here earlier this year, but did not purchase glasses due to not finding any that met my liking. They have a very unique style there, after all. I returned today to get my PD to purchase cheap sunglasses online since mine break often. As anyone who wears glasses knows, a PD is a major feature of correctly fitted lenses. They were entirely UNWILLING to provide it and gave a huge shrug when I said "well what do you suggest I do to get it then?" Perhaps if there was any sort of explanation why (I know the explanation is they're not making money if I don't purchase lenses, so they simply don't care to help) or an apology for the inconvenience. But a big shrug and a rude response equal a one star in my book. read more

The Optometrist I was using joined Eyewearhaus several years ago. My family and I continue to use their services with pleasure. Eyewearhaus is just off of the corner of Olive and Ballas, and yes, the parking lot can be a challenge. But the staff is simply wonderful. They are relaxed and take the time to take care of you. If you are looking for designer frames, they have a complete collection: Jaguar, Oakley, and several European houses. They also have a quality selection if you are, like me, a working parent needing glasses for the nose of a middleschooler. Always everyone is very nice and, if you have an appointment for an exam, expect to be in the exam room within 5 minutes of your scheduled time. read more

I LOVE Eyewearhaus. They are the best! Period! They have the most incredible selection (in the world). They are most helpful and accommodating. They really, really work with me (and that can be a difficult proposition). Truly, the only place to buy glasses. read more

I've overlooked this storefront for years. I didn't even know it was there until I was in the market for my next pair of glasses. Don't be fooled by the storefront. It was very non descript and in the same strip mall as Oishi Sushi. As you walk up to the door it looks small but once you walk in it reaches far back and you are greeted with tons of selection. I really was impressed. I started with an eye exam that I had scheduled. They took my insurance and were very pleasant and prompt. Following my exam the staff was very helpful with selecting eyewear that fit my profile and face type. I have a big fat asian head and it is often hard to find proper fitting glasses that fit my look. My only concern was the initial cost but you do get what you pay for. Some top of the line frames/designs. I really wasn't even pressured into purchasing which I appreciate. I followed-up and purchased my glasses a few days later after searching around at different stores. The lenses came in about 7-10 days but I was in no hurry. Picking up was a breeze. They offered extra lens cleaning cloths and made sure I was happy with my purchase. I had 30 days to assure I was happy with a return option. Thanks Eyewearhaus for making my experience very pleasant. Thats all I can ask for. I'll be back for a new pair in a couple of years... maybe sooner. read more

I just went in to have a screw put in glasses that were purchased from a store that is no longer in business. They replaced it and charged me $5 never said there was a charge! No other store has ever charged me! I buy glasses all the time! Certainly won't buy anything here! Suggest you ask before doing anything. Terrible customer service policy. At least tell the customer there is a charge! read more

Wonderful service and the best selection of frames that I've ever seen. I just replaced my old glasses from Eyewearhaus with a new pair of Lindberg frames. Outstanding! read more

I have been a client for years. Service is impeccable and selection is divine! Go! Pick just the right thing! Accept compliments often - and send your friends! read more

I had the best experience with Eyewearhaus. I visited two other eyecare stores prior to coming here, and the experiences were not pleasant. Not here, this place is awesome. They offer a great selection of frames and latest brands that I couldn't find locally. They let me try on all of these different frames (at least 35) and they helped me pick the right frames for me. They are very attentive to their customers. Eyewearhaus made the process seamless! I worked with Trichel and she is a very genuine, honest, kind, and knowledgable professional who answered all of my questions from start to finish. She is definitely an expert in her line of work and it didn't hurt that she is fine as hell! For the high quality professionalism, expertise, ease of choosing eyewear, latest brands, attention to the customer, and the feeling of working with someone who isn't just trying to make a sale, Eyewearhaus wins! I will definitely be back! I cant wait to get my glasses. Thank you Trichel and Eyewearhaus !! read more

Great service, and frames you won't find anywhere else. A little pricey, but good and unique stuff usually costs more for most things.

Have been very unhappy with my contact prescription for the past several years despite trying different optometrists and strategies. The optometrist at Eyewarehaus worked with me for quite awhile and now my correction is better than its been in years. I am thrilled with the results and am happy I gave them a try. Just went back for my annual appointment and had a Nother great experience. read more

I purchased glasses at Eyewearhaus in January 2018 and it was such a great experience that I went there last month to get a new prescription for my sunglasses. I used my existing frames, so I did not take advantage of their huge selection. I had excellent customer service both times. They really worked with me to maximize my vision insurance benefit. read more

Dr Broeder is fantastic and will continue to follow up to make sure you are OK. I came in with an inflamed eye and knew I was in good hands. I have been going thee for years and will continue to do so. read more

Excellent selection, very fashionable and fashion forward. One of a kind specs literally. Staff ALWAYS helpful, well-informed, and professional. A class act all around and fun to shop!! Thank you, again. read more

What a great experience! I haven't purchased a pair of glasses in 10 years, because I can never find something I like. But my prescription has changed so much that I now have to get a new pair. The service was amazing. From the time I was greeted, to the time they took to help me find the perfect frame, I felt pampered. They walked me around with a tray in their hands so that I could put the frames I like in there, and then I was able to take my time to compare the different frames. You probably don't come here for a cheap frame. For someone who buys a pair every 10 years, I am not looking for something cheap either. Besides, with my prescription, even with a cheap frame, by the time I am done, I am usually out about $500-600 because of the special lens and coatings I need to not look like a nerd. I want a fashionable and durable pair that was also light weight. They were the first vision center to explain to me that transitional lens do not change into sunglasses behind a car's windshield, so it wouldn't do me any good when I was driving, and I drive a lot. By the end, I found a frame that I love, got the special lens that I needed, and the cost was about the same as the previous pair I got, but with a guarantee on the lens for scratches! Everyone who works there were very nice and friendly. I highly recommend this place! (It is inside a small strip mall off N. New Ballas tug into the corner, and there is parking in the front.) read more

I find the most unique frames at Eyewarehaus. I just purchased my second pair of cat eye frames and I have never seen the design before. The staff is so helpful, Trishelle provided me the highest quality of service. Dr Broeder is the best!!! She is so patient with my very active 7 year old. If yiur looking for great people, unique and high quality frames I highly recommend stopping in and falling in love. read more

Michael has always tried to give me exactly what I am looking for. I have never been easy to please in the area of optics, especially from California where I live. I still do business with Eye Wearhaus from the west coast. Michael makes it worth my while! read more

Most fun frames ever!! And the staff to go with them- I stopped in on my way home from a rough day at work. Upon entering I felt very welcome. We found lots of fun frames and then narrowed it down to the chosen two. I will probably always come back here. And will inevitably tell everyone I meet about this place cause I'm chatty like that! Thank you all for your continued excellence and good humor! read more

I love Eyewearhaus! I went in looking for one specific brand and fell in love with the ENTIRE stock!!! And that says a lot for me because I'm very particular about my glasses.They have the frames for those who dare to stand out and be unique! The service is great! I will not shop anywhere else for my glasses! read more

This is a great shop! Good selection of very fashionable eyewear. Mike and his staff are extremely helpful with selection and proper fitting. The Optomitrist is also quite competent and takes time to explain all parts of the exam and does a thorough job. They also stand by their work and if it is not quite right at first they make it right. If you are looking the latest in great looking glasses or sunglassees, check them out. read more

I have purchased several pair of unique eyewear from Eyewearhaus over the last two years. Each time I enter the boutique, I am assisted by a very professional, knowledgeable staff. It is refreshing to work with staff that really have the need of the patient and how the glasses are going to be used in mind. The eye exams are the most thorough that I have ever had and all my questions were answered. I continually receive compliments on my eyewear and have referred many friends and co-workers. If you are looking for style, quality and professional staff then Eyewearhaus is the place for all of your eyewear needs. Been to eyebar and left after 10 minutes. Sama is out of business. read more

I've been wearing glasses for 7 years and wanted to see what I could find at a place other than the chains I usually go to. I'm glad I did! I went to a few of the more boutique shops around town, but no one put in the effort to find the perfect pair for me than they did here. They made sure that I found glasses that fit me perfectly. I've never had a more comfortable pair of glasses before. Eyewearhuas has quite a selection too - lots of stylish, cool and bold choices. Yes, the frames can be a bit on the pricey side, but not as bad as you'd think and it's totally worth it. You truly get what you pay for. read more

I live in the San Francisco Bay Area but I come to St. Louis to the Eyewearhaus to buy my glasses. They have the most amazing selection of incredibly cool glasses, especially for women with small faces. Impossible for me to find designer eye wear like this that accommodates both my need for transition lenses and my petite face. The service and expertise is fantastic. I'll purchased 12 pairs in under a year. OK, I'm an eyeglass whore but honestly, this is art to wear!! I'm so thankful my sister turned me onto this wonderful shop during a visit. read more

I had a fantastic experience at Eyewearhaus. The staff was very friendly and helpful. The doctor was on time and explained everything while she went through the examine. So glad I went there! read more

Mike Harris and his staff at this world-class glasses boutique are impeccable. There's Christine, a wonderful in-house optician who was kind and very thorough; Trichel, who is very knowledgeable and has a GREAT EYE for what frames look best; and Mike, the owner, whose experience, extensive knowledge of eyewear, functionality, customer service, and loyalty to customers is unequalled! I'd give them 10 stars if I could! PS. I travel worldwide and get compliments on my glasses and (prescription) sunglasses almost daily. read more

I loved my visits here! I have been searching for an eye doctor that took their time with my visit, and found the "perfect" prescription for my aging eyes. I cannot say enough about how impressed I was by Dr. B, she knows her stuff and carefully went through the fitting for my new contacts. She even had me wear a trial pair in the office for 15-20 min, to see if my eyes could tolerate a different profile lens. No one has ever taken that much time and care with my exams, and, I absolutely see better and I am enjoying my new Rx and lenses so much more than what I was in before. The opticians who work there are also top notch! I worked with Trichel to pick out a new frame for glasses. She was extremely helpful, and so knowledgeable about their different brands and what would look right with my face. I just picked up my new glasses last week and I have gotten at least 5-6 compliments from strangers! They are super cute! Overall, the level of clinical care paired with the level of clerical and retail care I received was stellar! I would wholeheartedly recommend EyeWearhaus to anyone who wants more than the typical chain store, and who wants to have amazing service! I loved my entire experience! read more

I first heard about eyewearhaus shop three years ago from a colleague. Prior to that I would travel to Philadelphia, PA for quality deisgner glasses. The staff are very helpful, pleasant, courteous and knowledgable. read more

I bought some fabulous frames from Eyewearhaus several years ago and all of the staff were patient, kind, and honest advisors. Recently, I needed to return to get my first pair of bifocals. I had heard a lot of horror stories about not the trouble of getting used to bifocals and forturtunately this was not my case. The optomestrist was excellent and fine tuned my prescription. They suggested the digitally created seamless lenses and I can see perfectly. I could not be happier. I also wear contacts and they really work with you to find the right brand for your eyes. I would highly recommend! read more

New to St Louis and looking for some frames more personal than what my eye doc offered, I found Eyewearhaus and I'm glad I did. Great selection of really interesting frames for every taste and style. Terrific personal service and great advice from the moment I walked through the door until I picked up my glasses a few days later. read more

sorry michael, you should have remembered my cobalt blue lenses. they were the same frames that meg ryan, and her husband at the time dennis quaid had matching ones which i told you. you tried 3 times to match the exact cobalt mirroring on the lenes and were unsuccessful. you never said im sorry, you never said you would refund my money. so after i had to send the frames to a reputable store in san francisco where they originated from they were able to match them perfectly and exactly like the originals that i gave to you to match. you couldnt do it and you should have been a professional and just said sorry we cannot match them exactly with that color. after 3 trys i just came into your store and left the lenes on the counter with a heavy set woman and told her you could keep them since you have been so unprofessional about handling this situation. i have many relatives who frequent your store, and they were made aware of the hell you put me through with these lenes. you tried but just couldnt do it. you should have given me my money which i paid you cash back to me. that is what a good businessman does. but not you. you did not even apologize nor offer me bubkahs!!!! shame on you!!!!!!!! read more