I want to share the condition of our room and the disappointment in the lack of pride in repairs…read moreand cleaning. I rarely take the time to complain as I am an optimist at heart. However, I am disappointed that the hotel would see it fit to offer a room in this condition to anyone with the amount of money spent here. We will enjoy our time here, we always do. I just wanted to share my thoughts in hopes the hotel will do better.

If you want no kids - THIS IS NOT YOUR PLACE!!! We hit the…read moreGolden Nugget thinking it would be all adults for a relaxing weekend but soon found out that was not the case! KIDS EVERYWHERE!!! It was like we were at Disney with kids running and screaming with ZERO PARENTAL DISCIPLINE!! We also enjoyed kids running up and down our room hallway while screaming at 8 AM. Unless they can separate the kids and add some sort of adult section, WE WILL NEVER RETURN!!! Casino was no kids - And we stayed there Pool was an absolute Kids Zoo!! No Go!

I thoroughly enjoyed my stay at the Horseshoe. It was certainly much quieter than nearby casinos…read morebut I was also there on a Monday evening/Tuesday morning so that may have made a difference. The room: check in was incredibly easy and they have a kiosk for self-service. The room itself was clean, spacious, and had all the typical ammenties one would look for. I assume most people who stay at casino hotels don't aoend too much time in the room, but if one did want to do that then this is a great choice. The bed was nice and soft, pillows fluffy, and the bathroom was spacious. The gym was a typical hotel gym. There was an elliptical, bike, treadmill, and a bench with weights. I only used the treadmill, which seemed a bit old but did its job just fine. Downstairs you will find a Dunkin and pizza place. The Dunkin was perfect for a quick breakfast. The egg bites came out piping hot and were delicious. The latte was standard. The customer service was great. The pizza place is meh. Thick crust, thick layer if cheese, not many toppings. I would skip this next time. The casino itself was quiet but it was a lot of fun. I found a blackjack table and the dealer was super nice and taught me the rules. I had a great time.

Shower drain was clogged. Front desk seemed to not care at all and said it would be fixed whenever…read moretheir 1 maintenance worker could get to it. The woman at the front desk lied and said they were all booked up when asked if we could switch rooms and said people were still checking it even though it was 11:20pm at nite. Very rude staff. Terrible customer service! I wouldn't recommend staying here.

It's very "Louisiana" in here and very much so giving "Cheers" vibes. The hubs and I loved our…read morefirst visit, and one of first few dinners in Lake Charles spent trying out this local gem. Upon looking at the mixed reviews, I admittedly had mixed feelings. But, the movers recommended that we stop by so that's exactly what we did. We cozied up to the bar, met a few regulars, and had an amazing night of laughs and great food at Cajun's Wharf. The plan was to check it out and go unnoticed, but that was not the case. It appears that you can't go inside and not make friends here. Hence, the earlier Cheers reference. TK is a stone-faced sweetheart (but, shhh... I don't think she wants anyone to know), took excellent care of us, and gave perfect recommendations. Sidebar: We were so close to trying "backstrap" as noted and seconded by everyone in earshot, but they were out. Next time, for sure. (Because... when in Rome, you clearly eat backstrap! lol) But, back to what we did try. The duck tenders, the eggs rolls (boudin version), the fried catfish and shrimp were all delish, seasoned well of course, and came out quickly. The daily specials were also appealing, and we'll definitely be back as I want to try a burger! P.S.-- I love that they have Crown Peach. Cheers!

Stumbled upon this little gem, the fried fish is amazing!!! This place is great!! Red headed Taylor…read morethe bartender was incredible!!

Be prepared for the "free breakfast"... no eggs or meat. There is a variety, but the bagel was…read moremolded. Hair dryer does not work and very obviously is cracked with parts of it is missing. Front desk says I have to wait for the dryer for 1hr 45 min until someone from housekeeping arrives.

Great location, great stay, great staff and great amenities. Close in location to all the Lake…read moreCharles action. Great breakfast. One of the few hotels open after the hurricane and admits COVID, and all amenities open pool, whirlpool and exercise room. Hotel manager truly cares about her customers. They also have fresher baked cookies in the lobby daily.

Me and my husband we're in the casino on February 28 we played about 3 hours My husband ask for a…read moredrink During the 3 hours all the attendant did offer was that one drunk she never came around to ask me did I need anything so I asked her did I have to ask for a drink she then asked me did I want a drink I told her no because I had been there playing for 3 hours and she never offer me one she walked away mad then my husband heard her telling some ladies she wasn't about to help me because I was rude to her My husband played about 200.00 dollar I feel we was discriminated against

I've been 4 times in 4 years of working in the area seasonally. There was a fight every time and…read morethe bartenders are inattentive and seem annoyed that you're there.