We had an excellent experience with our impact windows and doors installation. Maykel and Danilo…read morewere professional, punctual, and paid close attention to every detail from start to finish. The installation was completed with great craftsmanship, and everything was left clean and tidy afterwards. Our new windows and doors look amazing, operate perfectly, and have already made a noticeable difference in the appearance and comfort of our home. We truly appreciate the outstanding customer service and quality of work. I highly recommend Prestige to anyone looking for reliable, high-quality impact windows and door installation.

This review is based solely on my personal experience and interaction with Prestige…read more My experience: When the windows were delivered on November 15, 2024, I was unable to reject the delivery as I was informed verbally, and they confirmed in writing, that the windows first "needed to be installed" before any inspection could take place. Per the contract terms, I was required to make the payments due at each stage -- including the delivery day payment, which brought my total paid to 90% of the $24,378.89 -- or face financial and legal consequences. FDACS public records: On March 2, 2026 I filed a consumer complaint with FDACS, State Consumer Mediator. Last week, on April 28, 2026, Prestige stated to the FDACS Mediator that I had: "inspected, accepted, paid for (in full), and permitted full installation of the product. No timely rejection occurred under the contract terms." BBB public record: However, 7 months earlier under the BBB complaint filed June 30, 2025, Prestige stated in a response on August 11, 2025: "When the client tried to 'reject the delivery', we called the manufacturer and they told us the windows had to be installed for them to look at them." I will now be taking the next legal step, supported by the detailed documentation I have compiled from Prestige's statements, responses and interactions over the past 18 months. My suggestion: Read the full complaints from the BBB (7/30/2025) and the FDACS (3/02/2026) which you can request to view at no cost. Based on the information in those documents and my experience, you can decide whether this is the right company for your project. In the meantime, see the photo of the windows that I get to look at every day, which shows four distinct multi colors (bright silver, light gray, medium gray and dark gray) visible from 30 feet away. (Click on photo which are best viewed on a computer screen, as phone views are tiny thumbnails.)

After a long and exhaustive research I decided to replace all my windows and doors with Hurricane…read moreimpact windows. I decided to get 5 different quotes and compare them based on price, reputation and the overall "vibe" I would get from their representative. To make a 4 month story short, no company compared to the presentation, price and vibe that I got from Prime Window and Door. From our first meeting I was very impressed with Robert and his company. He answered all of my questions and actually asked me a few which was something that no one else had. I could tell he had a genuine pride for his work and loved what he does. Robert was up front about pricing and didn't play any games. We discussed financing and I decided to go with him. The install went flawless and Prime Window did an amazing job to keep the mess to a minimum. The windows look amazing and my home is safe for storms (and much more energy efficient). If you're on the fence with who to go with for this major home improvement don't think twice, check out Robert and his crew at Prime. They will treat you like family.

Excellent team! Great communication throughout the whole process, got the job done! I would highly…read morerecommend this business

Alfonso is the ultimate professional. I'm very happy with how my house its looking right and the…read morequality of the products and service. Encantado con todo.

Reporting this account as fraud. You paid them for the…read morewindows and job never gets done and neither you get your money back. Not reliable company. My rating will be 0 Please report them if you can. They stole money from us.

I requested a quote on a Wednesday afternoon and heard back within hours. He came out to measure…read morethe same day, sent the invoice by email, and had the door fully installed by Friday. The installation itself took about 30 minutes, and his attention to detail was genuinely impressive. we're talking alignment down to the eighth of an inch. The shower door and glass combo looks great. He was also very thoughtful around things like which direction you wanted the hinges. On top of the speed and quality, the price came in meaningfully below what another contractor had quoted us. I recommend him highly.

Set me an appointment, but didn't show up, and I need to drive to this place. :( This is not what I…read moreexpected.

BUYER BEWARE - all 16 of the windows they installed leak water into the house. And see for…read moreyourself the sloppy workmanship. We have spent 7 months trying to get them to repair the windows and every time they come, the windows look worse and worse. The owner Sam and his sons will promise you the world to your face, then deliver complete garbage and lies. They are liars and thieves. Don't trust them. Also, notice that for every bad review they use a generic message that they are not clients. I will update my contracts to prove the sale. Also! Check your invoices, they quote for Mr. Glass and deliver inferior products. Feel free to call me if you have experienced the same. marisnicdelgado@yahoo.com

Sam the owner is a kind and courteous. I can not say enough great things about him. I found this…read morecompany on Craig's list and was not sure if it was legit. I was pleasantly surprised when I went I met Sam and his son's. This is a family run business and their customer service has been great. I am pleased as punch. :-)

I have been using them for years.Excellent service,quality and prices…read moreHighly recommend

excellent in every way!!! very professional and outstanding customer service. From start to finish,…read morethe installation of our wood front door was exceptional. the schedulling, installation and follow thru afterwards was 5 stars. I would recommend R&S to anyone searching to replace their windows/doors without hesitation. thank you for an amazing job!!! Karell Campbell

Venus Windows and Doors have done the work at the office -- putting impact windows and doors…read more.. and once I saw the quality service and the detail in which they took to put the impact doors, I wanted them for my home. They are extremely efficient, attention to details and get back to you immediate. I don't like it when no one returns my call, and at Venus, they immediately got back to me. This is true old fashion great service! Everything was perfect, and that kind of work I haven't seen in a very LONG TIME....

I have to leave a review I'm so happy with Venus windows they did Quality work very responsible on…read moretime and dealing with Vicky was a complete pleasure She answered any questions I had everyone in the office was great.