Mark was very helpful and nice offered me a very generous offer right off the bat 10/10 experienceread more

I brought in an old ring that I don't use. He offered one price but I was able to negotiate with…read morehim . In the end, he was able to offer a fair price for my gold ring. He told me exactly what the gemstone was and what kind of gold. I would definitely recommend this place.

I called to find out about an iPhone for a friend and whoever answered said they didn't know if…read morethey had any... what employee doesn't know what they have in stock? Then he says he has to check and that he would give me a call back... haven't gotten a call back yet.

From the owner: 24/7 Pawn Shop in 5 Boroughs 90-23 63 rd Drive Rego Park NY…read more11374 Call Us before You come 9174508209 Title loans & Pawn Buy Cars ,We Buy -Sell -Trade -Gold -Diamonds-Watches -Silver & Elecronics : MacBooks , IPhones , Apple phones , paintings and Antiques .Call us for a free appraisal 9174508209 regoparkpawn.com

I called prior to coming here to inquire about selling a few of my bags that I've never worn. The…read moreemployee that answered the phone was very rude in her approach. She picked up the phone as if she was bothered by the call. Although she was nasty over the phone I maintained by composure and continued to be polite. Brie: Hi, I'd like to to know if you buy Coach and MK bags? Disgruntled Employee: I don't know. You'll have to bring it in. (Belittling tone) Brie: Okay, thank you very much. Disgruntled Employee: C.L.I.C.K She hung up on me. That was the icing on the cake for me. I made the trip over to Sutphin to see what the real problem was. She ended up changing her tone when she saw she had the right one.

I went here to take care of the final payment for a family member. The space contains counters and…read moreshelving filled with other merchandise. I'm not sure if it's apart of the store or it belongs to someone else who shares the space with them, but it is located right inside the entrance, which you would bypass in order to get to the window and conduct business with the pawn shop. They accept cash only. No card. I'm honestly not sure how long this company has been in business, but I'm guessing a long time. When I walked up to the window there were two ladies behind the window, no smiles were given, which is fine, but no greetings were issued either. Not even a dry "hi, how may I help you?", was said. Just a blank stare....o...k. If you listened really closely, I'm sure you would've heard the crickets. I told them that I was there to make a paymentwent and they looked at each other and asked for my I.D. I handed it over and waited. The older of the two ladies, took my card and went away. She asked me a couple of questions and then told me to come over to the other side. To get to the other side, I had to leave the store, go outside and into another part of the store which was next door. This part of the store had two doors for entry. I went into the store and what ensured was a back and forth annoying dialog between myself and the lady. Prior to my coming here, I've personally dealt with her once already to gave all the information to take over the account and she was far more pleasant than she was on this day. She asked me what was the name on the account, so naturally I gave my name. She looks on the computer and nothing shows up. So she asked when did I come here, I told her when and before I could finish, she cuts me off and goes back to looking at the computer. Taken a back, I said to myself...oookaay. She then asks, who was the account under, so I gave her my family members name, then she asks for the date of birth. With all this information she still wasn't able to pull up the information. I repeated the information back to her (the name and date of birth) and told her that it was originally under their name. She waved her hand in the air as if to dismiss me, at least that's how I felt and then said I should've said that first. I mean...I thought I did, but again, I said ok and said nothing else. I'm sure at this point she realized that she was coming off as a little nasty or maybe not, because she toned down when it came time to talk about the payment. I mean, that's what I was here for. She told me the amount I can pay now or later which included the interest. With how this visit was going, I didn't want to come back, so I decided to pay the whole thing. So I told her I would come back because I had to go to the ATM. Another customer came in before she was done with me, who I guess she's familiar with, because the reception that was given was a total 360 from what I received. It was all hi's and full of sugar. Interesting. After I had the money in hand, I went back. She was still dealing with the same customer and was just finishing up. When it was my turn again, the attitude of the earlier moments were gone and in its place was the a new more pleasant one. A little Jekyll and Hyde kinda thing, split personality maybe. I was confused, but just wanted to get out of there. I gave her the money and she offered me a pen. That was nice. I thanked her and left. This was my last time coming here and I wasn't even the one who did the original transaction. Customer service goes a looong way with me. In any business, you have to learn how to separate your emotions from your business and they're just not there yet...at least not IMO.

I had a great experience with these guys last weekend. I had a gold chain and necklace I wanted to…read morepawn because I had not worn them in over 20 years! I couldn't have gotten a better price. :) The owner is super friendly and makes the whole experience quick and simple. I highly recommend this place to anyone.

Good experience at this small shop located across from Queens Center Mall. I came in with a few…read morejewelry items I wanted to either sell or pawn and I was given a complete and easy to understand rundown of both options since I was a first timer. Staff was very friendly and welcoming and so knowledgeable. I ended up pawning one piece and selling another and felt that pricing was fair and consistent with spot prices. Will definitely return!

Primos Pawn Shop is a place you must check out if you want the most cash for your jewelry. I went…read moreto other shops looking to sell some jewelry and everyone was giving me ridiculously low prices. Primo gave me the most cash for my jewelry. If you need to pawn or sell anything, go to Primos. You won't be sorry.

From the owner: We give cash loans for gold, diamonds, and watches. We also buy gold, diamonds, and watches. We pay…read moretop dollar for your jewelry and unwanted pieces.

Sold some silver here, Andrew was very helpful in the process. Overall very satisfied and highly…read morerecommend it.

Best store in town with honest pricing and service. They buy and sell and have a good variety of…read moreitems. I called every coin shop in the queens/ long island area and they had the best price. Highly recommended !!

Very fair prices , extremely professional and safe! I drive an hour out of my area because it's…read moreworth doing business here. The owner is very friendly.

On my way,hope I can get a fair appraisal and then sell my diamonds and gold at a fair deal for…read moremyself and the business. See you guys soon.

Hands down the worst experience I've ever had! I bright my…read moremother's vintage omega in for restoration and repair. The item is a family heirloom that holds deep sentimental value. I decided to utilize a watch repair service close by called Bella Jewelry and met with someone who introduced himself as Gabriel the owner. He advised that he could do the job and watch would be ready the following week. He never called on the agreed date of completion and when I did he advised that the watch wasn't ready. 1 week turned into 3 and the excuses/lies became more elaborate. I kept on calling. He finally told me that the watch was ready. When I got there the watch was damaged. The dial was broken and there were scratches that was never there before. He insisted on payment and refused to give me the watch. He also advised that he couldn't polish the watch because the rhodium he would need to use cost $10,000! Gabriel is extremely dishonest and rude and racist. He had polished someone else's watch for free while I waited. I'm black. The other patron was white! Doesn't seem to see very well either due to aging. He also refused to give me a receipt and tried to charge me more than the originally agreed upon price. Brought my watch to another jeweler who confirmed what I already knew. He damaged my watch and lied to me about the work he had done. Gabriel also made it clear that he had sued Yelp for publishing bad reviews...and won! I don't know if there's any truth to his statement but my main reason for using Yelp is because you cannot pay to alter honest reviews. At least...so I thought. An honest review is just that...and should never be altered or interfered with to please someone else. Nobody's experience is the same. I wouldn't advise anyone to waste their time or money on this business. It's truly not worth the aggravation. It's sad that someone that age could be so deceitful,dishonest and downright nasty. I've alerted everyone I know personally and professionally about this man and his business. Now it's time to alert the rest of the world.

Gaby was very personable over the phone and in person. He repaired (replaced a missing diamond) and…read morecleaned my wedding band for a good price. He completed the job within 24 hours and was very knowledgeable. He also told me I could come to him in the future for consultation if I decided to buy jewelry elsewhere, which I thought was very nice of him. I will definitely be going back. I recommend Bella Jewelry 100%.