WOMEN BEWARE! I spoke to Corey on the phone and he was very…read morepleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place.

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before,…read morebut when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line.

I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Fast and friendly service…read more Jackie provided different financing options and made sure I received a prompt appointment once approved. Thank you Jackie and Expert Auto Glass Repair for getting me back on the road!

Landon did a fantastic job replacing the windshield on hubby's 2017 Toyota Tacoma! He was kind,…read morecourteous, knowledgeable, and clearly took pride in doing the job right. The entire experience was smooth, professional, reasonably priced and completed in under 40 minutes. I highly recommend, Expert Auto Glass repair to anyone needing windshield replacement! Finally, huge thanks to Dane for kindly reaching out and patiently setting up the appointment.

You know what makes it great? the recommendation to go to the Mexican food place just east of the…read morestore. good food. That came from the tech at the site. ...WOW. The other thing that makes this place awesome Sauce. Friendly and helpful. There was a mix up on the quote. They honored the price of the Mix up.. no matter how I tried to correct it. .. someone else wanted $745 to fix this with a 1 year warranty. They fixed this for below $450. From walking in to walking out.. 10 out of 10. Let you know later if the window last the one year.. I got more business for them. Signed .. Sinbad! (-)

Had the plastic bracket clip on my 2012 Dodge Ram drivers side rear window break, again! I didn't…read morewant to take my truck to the dealership and have it sit for two weeks until they, ordered the part and decided to fix it. My husband found PWR online and called for a quote. Two minutes later we had an appointment in a few days. They could have repaired the next day but I had prior commitments. Don't be deterred by the area. Building is small with very little parking. Inside is clean and tidy. I was quoted 1.5 or 2 hours for the repair, nope 45 minutes later I was on my way. Wveryone I came in contact within this business was happy. Could I have gotten repaired cheaper? I don't think so, I found it affordable, fast and the work comes with a parts and labor warranty. Definitely recommend their services and will use again if need be.

The quality of the windshield was one of the worst. It may cost about $30 less than other…read morecompanies, but I strongly recommend paying a little extra for a higher-quality windshield from a reputable company. The glass quality is noticeably poor, and the overall product does not meet the standards you would expect for something as important as vehicle safety. The company advertises a lifetime warranty, but keep in mind that warranty coverage does not necessarily mean you will receive a better product or reliable service. They also repeatedly tell you that they are coming to fix or replace the windshield, but they fail to show up as promised. You may end up wasting a significant amount of time waiting for appointments that are canceled or missed without proper communication. Saving a small amount of money upfront is not worth the frustration, poor-quality glass, and unreliable service. I recommend choosing a reputable company that uses better materials and stands behind its work with dependable customer support. I wish there were zero star option they deserve zero. If you read this and still go with them, you will remember my review after their service. The canceled on me multiple times wasted a few days of me writing even after I paid service fee for life time warranty.

Terrible company very pushy and wants you to drop everything to do the work but refuses to pay for…read morethe work that was done. Never texts back or answers and if he does keeps saying I'll pay you tomorrow I'll pay you tomorrow and never does.

I had 11 Bravo Autoglass replaced my windshield a few…read moremonths ago. Last week I had a rock cause a pretty gnarly star. i called them and within an hour, they were there to fill it from getting worse. That is exceptional service.

They are absolutely amazing!!! I have a 2023 Honda Civic I called and Gabby helped me get things…read morescheduled and we called my insurance company together and got everything approved and ready to get installed. JJ came to my work which was so convenient and after he was done David came out a few hours later and calibrated it so I was ready to roll when I got off work. Highly recommend not only small family business but Veteran owned and operated. My dad is an Army Vietnam Vet and JJ is also an Arny Veteran. My car also came with a tint strip at the top like my previous windshield had for an extra fee. Use this company!!! The pics I attached don't do it justice!

On my way into work I struck a large bird which caused significant damage to the driver's side of…read moremy windshield. I called a couple other glass companies recommended by my insurance that opened early and neither had any appointment's available that day to replace my windshield. I called Magic Windshields because they were close to my work. Magic Windshields opened early so I called them right when they opened. I spoke with Gracie who was very helpful and checked with the installers and manager to make sure they could get my windshield replaced before I left work. I needed to leave work by 2pm at the latest and she made sure it would happen. I was also informed the company was also a recommended shop by my insurance, so that was a nice bonus. Gracie told me they could get it done and come to my work to get it done before 1pm. Cristian, the installer called me about 10 minutes before he arrived and quickly replaced my windshield. I am extremely thankful they were able to help me out so quickly and get me back on the road. The interaction I had with both employees was very pleasant and professional and the install was great.

Buyer Beware, Magic (not) Windshields uses low quality…read morechinese (Fuyao) glass by default. This cheap quality glass is easily chipped/cracked which might make you a repeat customer and costing more money. Seems like a immoral business model/practice to sell cheap glass that most likely will need repair or replacement soon after installation. Buyer Beware!

Great communication. Easy to schedule. Quick repair of our jeep window that has been inoperable…read morefor the better part of a year. Highly recommend!!

Very fast and they will come to you whether it's at your house or work. Diego was great. He was…read morevery thorough and friendly. I would highly recommend them.