Called in advance and specifically said looking for a certified used car. Got all the way there and…read morethey had nothing on the lot but tried to peddle the most expensive cars they had. Dealers had no care in the world as they sensed we were certainly not interested, they went elsewhere....away from us. I ended up getting a better deal from the competition and am better off for it.

Not good for the community. With everything that the community just did to prevent Roxbury from…read morehousing a concentration camo, you could try to understand the real concerns of your neighbors.

Mr. Monroig provided me with the most exceptional car-buying experience I have ever had. From start…read moreto finish, he was professional, respectful, knowledgeable, and genuinely attentive to what I wanted. I knew exactly which vehicle I wanted and the price I was prepared to pay, and Mr. Monroig delivered--without the pressure or games I have unfortunately experienced at other dealerships. I contacted several Bergen County, New Jersey dealerships, including senior management, and was disappointed by the way I was treated. As a woman, I felt I was not given the respect I deserved and, in some instances, was being deliberately overcharged. My experience with Mr. Monroig at Franklin Sussex Hyundai was completely different. He treated me with professionalism and integrity, and he made the entire process straightforward and enjoyable. I sincerely thank Mr. Monroig and the entire Franklin Sussex Hyundai team for such a fantastic experience. I would absolutely recommend them to anyone looking for a professional and respectful car-buying experience, and I look forward to continuing to choose Hyundai vehicles in the future!

Hiring manager had the worst attitude, completely unprofessional almost insecure. she treated a…read moretrainee with no care of having a growth mindset helping the younger ones grow into the professionaL's they can look up to. that's literally your job. She cut him off while speaking numerous of times, completely scolded instead of coaching him and honestly this was more discrimination than being unqualified. unfortunately she is the example of what this company values and that it has no regard to its employees characteristics. and it's completely sad as a human. she needs to be fired because now I don't ever want to own a Hyundai bc of her.

Dealer resolved my issues. Offered to service the vehicle after I pointed out some things that…read moreneeded attention.

Very happy with the services I received from Ron Motor Inc. They were honest, professional and…read moreforthcoming. The truck I wanted needed mechanical repairs, their shop did a fine job making sure everything was in working order before selling it to me. I was so happy they were willing to take on the repairs and reach out when the truck was ready. The truck is running great, I love it!

Nielsen Ford is amazing. I've had a lot of bad experiences with car dealerships in my area but I…read morefound my dream car at Nielsen Ford and they were amazingly helpful and accommodating, especially considering I live across the country but the purchase process was made amazingly simple and clear and everyone walked away from the deal happy. Special shout out to Fred/Federico Vilche who I dealt with and is the absolute best!

Ordered parts for my Ford Explorer, they came up on the internet. Gave them the VIN and they…read morepresented the parts. I paid $232.37 for part BB5Z-3B436-AB and $172.58 for part BB5Z-3B437-J. The first part was wrong for my vehicle and the cover for the joint which holds grease was leaking as well as the second part also had a break in the cover. My mechanic then ordered parts from his supplier and I paid him $200 for both parts. I gets better, I asked to return the faulty parts and the deducted the shipping costs from my refund. How great is that? New Jersey must be the hell hole I have heard of. They can't ship you the correct parts, they ship you defective parts and charge you extra for dealing with them. New Jersy you must deserve this company.

Bought a GMC Denali XL. Fantastic vehicle. Best ride we've ever owned, by far. Austin Mola was the…read moresales rep we dealt with and completed our purchase thru. Never been happier with a guy I bought a car from. In the past, I have despised the car purchasing process. Has felt like a game of cat and mouse. Especially with Dodge and Dodge personnel. With Dodge, I always felt like I just got beat, but couldn't place exactly how or where. Dodge is terrible. Dodge people are terrible. I used to be a Ford guy, by the way. Had an E-250 my whole life. I went with the Promaster. Ruined my life. Everything went wrong with it. Transmission. A new fan EVERY single year because their fan assemblies eat themselves and leave you stranded. I have the invoices! My guy Jeff the mechanic giggles every time! Happened this year in Scranton. The year before in Midtown Manhattan. But, I digress... Austin was different. He was knowledgeable and low pressure. Took time to walk us thru the benefits of each level of trim. We were about done when I threw - unintentionally - a curveball at him about getting a Duramax variant. He was able to quickly locate one and that's the one we got. Duramax = happiness. A lot of folks break balls over this younger generation of Americans. Don't know how old Austin is, but he's got to be half my age. They are definitely less out spoken, but I think they're more trust worthy. At least that's my take away with Austin. No push. Just present with knowledge and details at the ready. Never had a bigger payment than this one. Never been happier with a vehicle. Buy from Austin. He's a good dude. PS I waited a few weeks to post this just to make sure this thing was still awesome. It is.

This dealership acts like a shady used car lot. They sell damaged preowned vehicles and comment you…read morebought it as. You would think that's the buyer fault for not checking but they go further by falsifying the inspection paperwork says the brakes are good and the car is mechanically all complaint.

After driving by the dealership for the 100th time checking out…read more this BMW they had on the lot, I decided to give them a call and schedule a test drive. met the Manager Izy and he was amazing! so helpful, patient and HONEST! truly amazing experience from start to finish. I highly recommend this dealership and Izy if you are looking for a used vehicle.

The name of the owner is Eslam. He wanted to sell me this G90 2018 with VIN KMHG54JH8JU039064 for…read more$56K. He sent me the Auto check which of course was clean. I asked for the CarFax and he said he only works with Auto check. I checked the CarFax and noticed the airbags were deployed and damage was reported. I brought this fact to his attention and he became aggressive and very rude . I have attached the CarFax to this review. He is a scam! Avoid this business.

just a shout out to Dave franek auto, I've had my titan 9 years today, bought it with 81,000 miles…read moreand now I'm at 227,000,I've done only routine maintenance,best truck I've ever had, the guys are great,got me the payment I wanted.I will go back when I need a new one.thanks Dave!

A creepy waist of time! I saw a cute SUV on their website. It was right in price point for a…read moresecond/winter storm vehicle. I emailed asked if it was there. Went down after work and while I waited to be acknowledged looked around. I asked to take the SUV that I was there about for a drive, was bigger than I thought it would be. Asked to drive a smaller Jeep. Got back and the office lady asked what I liked, said the original SUV, but being I thought it was the smaller version of SUV I needed to go and research that model. ( I read a lot of consumer reviews on products) they than told me that I shouldn't look up reviews on vehicles or other products cause every year companies change their production and I can't trust the reviews. Than as I was about to the door this lady says oh you know we can't get financing for this vehicle. Well, um no where did it say this was cash only! Never went back!

I don't usually write reviews but I am making an exception for this company. Ed was trustworthy…read moreand kept his word with a senior citizen I was assisting in the sale of her car. They showed up on time with a flatbed, completed all of the paperwork and paid her in cash! East Coast Auto was recommended to me by a girlfriend who also had an excellent experience with these guys and I highly recommend them for their professionalism and honesty.

I brought 2 cars in this place, excellent experience. Both was brought as buy Here pay Here, owner…read morevery helpful when I had problems with payment or car.

Recently bought a 2012 chevy traverse for me and my army of kids. Lisa helped every step of the…read moreway. Although it had a pesky check engine light they were upfront, honest, and reliable. They even made sure to charge up the ac before a heatwave! Really great place. 10 stars.

Really Bad Business. Purchased a vehicle which I drove for…read moreonly 20 minutes after picking it up before the transmission went. They have had the car for 12 days with no sense of urgency to repair it. Called to find out if the vehicle was going to be ready on Monday as I was told that they couldn't find a junkyard transmission and had to purchase a new one, Now i find out that they cancelled the contract because they can't sell the vehicle for the listed price and the price that was on my signed contract because of the added expense of buying a new transmission. DO NOT BUY ANY VEHICLES FROM THIS PEOPLE.