First and foremost , I only write reviews when merited. I recently had a situation where I needed a tow truck urgently and called EZ towing. I spoke with the owner himself, Morris, and he was patient amidst my concern and answered all my questions. He met me at my car's location within minutes when he could have sent one of his employees, instead he came himself as he clearly sensed my anxiety. The prices were fair and there were no hidden fees. If you are looking for an honest, reliable and reputable tow truck service, I highly recommend calling EZ towing. The experience was smooth sailing. read more

Update: Under new ownership, the future is looking brighter for EZ Towing. The reassurance and understanding felt by the new owner of my previous review has made me realize they should be given a fair chance. Consider using EZ Towing. If not for their excellent customer service, but for their human touch often lost with other towing companies. read more

The worst towing company period!!!!! The reason why I give them 2 stars is just because Kevin the driver is an angel of a person that was trying to help me. Dispatch was very rude and angry at me for asking the ETA of the tow truck after I was stuck for 5 hours and waited for them. He was supposed to deliver my car to the dealer at 9-11am so I can get another car instead my broken car, he ended up showing up only at 4 after the dealer was closed and got angry with me again for asking why are they so late. Please don't use them!! read more

worst. I had an accident and they came to pick up my car and took it straight to their tow yard no information just sign and bye. I'm sure they were hoping I wouldn't be able to find my car so they can rack up them fees. It didn't matter they took for ever to get to the pick up location and they charge by the hour as soon as they get that call they start ur timer no matter where they are. they took the car at 6pm and I went the next morning at 10 am to pick up and they were closed until 10pm they would reopen that is what I was told over the phone. also told if I come after midnight they would add extra charges i was also told that when we come at 10 our fees were $692 and when we asked if our car was ok and was it driveable so was it worth it to take out he said yes but not on highway. he said It was leaking transmission fluid. He said if we wanted to give him pink slip he would take off 50% of the tow charge. trying to scam people it's sad there are no honest people these days. me and husband came back that night at 10pm and called and was told they were closed and that nobody was coming in to work that night my husband went off because he not for the games and thats what these tow yards do play games. that man changed his answer and said let me make a call and find out. He came back and said yes somebody coming in a few. they running late. They were hoping for us to be like ok and come back next day owing $900 or some bs. We got our car out finally that night and by the way they Tried to charge us $808 was t happening with my husband by my side of course went back down to $692. We finally got it out and nothing wrong with transmission car was still good to sell for parts and husband did some phone calls and sold the car for $4,300 and look at what they were trying to do with the car trying to get me to give up the pink slip so he can turn around and sell it like we did thumbs down for dishonest people man. read more

My car got towed here after an accident they stole my phone and wallet with all my money , after tracking my phone it comes up with new location of tow truck drivers address, am now going to police with information read more

Disgusting liars wanted me to destroy my wheel rims to make it easier for them to tow my vehicle. F Volvo for using them as a provider. This is a repulsive company never trust them with your car. read more

Great pricing, super friendly, great driver. Johnathan helped me get my impounded car back home after aaa refused to help in a timely manner. Hes was very friendly, held great conversation, and did his job well and efficiently. read more

Thank you Easy towing for a reliable and smooth tow. My car needed to be towed from one shop to another and easy tow was very helpful. I asked driver to call me when he dropped my car off at Volvo and the gentleman followed through. Thanks ! Excellent customer service! read more

I asked about a tow ... he said it would be 250$ for a 9 mile tow . That price was ridiculous and unheard of . Im sure he charged me that because i was a female by myself read more

This company is a joke. The owner/manager is the scum of the earth and so are his employees. My car was towed there for a parking violation, which I accepted. However, from tow to lot, which was less than one hour, they charged me every fee imaginable. A one hour tow fee? It took the guy less than ten minutes to bring it to their lot. A storage fee? Like I said, my car was in their possession from tow to lot less than one hour. An after hours fee? They are open 24 hours! They have someone employed there and picking up calls. It's not like someone is coming from their home. Do not do business with this company voluntarily. They are disgusting. read more

They responded to my brother's accident in the freeway. The driver yell and threaten my brother to impound the vehicle because we ask them to drop it off somewhere else and not their yard. End up taking $300.00 for less than a mile drop. The money is not the problem. he got to my brother face yelling that if they take it would be free for us. Disgusting. Car is total loss and another tow took it to our garage 5 miles away for $100.00. read more

EZ Towing made a very difficult tow look EZ!!! Danielle did 2 different jobs for us and both were like miracles. Another great guy did one, I think his name was Jose (if you read this and that is not your name, please straighten me out!) read more

Thanks for great service you guys provided me excellent job and within 45 minutes .for those of you guys I work for uber I need a help because my car was park real closed to the poll I could not even move it with out damaging the car I call uber road side assistance at first they send me a different company which I am not going to name they told me they could not do it then ez towing show up extremely professional and they did the job thank you ez towing read more

EZ towing.. this review is more for CARLOS the mechanic that works for them, he is awsome.He is always available and his prices ,well they can not be compare with no other mechanic, he is not certified but he is honest and he has years of experience, and that is what matters i had a problem with my CIVIC and i was so satisfied that i recommended him to 3 of my coworkers and they 3 are just as satisfied as i am EZ towing also deserve the review since every time i need them,they also give me really competitive prices. Keep it up EZ and Carlos.. read more

This review is for Greg, the driver that helped us out last night. We unfortunately needed a tow around 8:00pm and with two babies we needed service fast. Greg got there before the estimated time we were given and even drove a mile outside of his way to pick up our stroller. He was very kind to our kids, offered us bottled water, and even showed our 3 year old how the truck operated! Best broken down car tow experience ever thanks to Greg. He went the extra mile and made a bad situation a bearable one. read more

I'll begin by saying I'm newly handicapped. I was parked in a handicapped spot displaying my placard appropriately over the rear-view mirror in a designated spot. There was no available street parking where I was going, so I parked in the lot next door in a handicapped space. When I came back, I was surprised to see my car was in the process of being towed. The sign posted at the ENTRANCE of the parking lot (and not anywhere else on the premises reads: "Unauthorized vehicles parked in designated accessible spaces not displaying distinguishing placards or special license plates issued for persons with disabilities will be towed away at the owner's expense. Towed vehicles may be reclaimed at EZ Tow or by telephoning (818) 780-5588". My placard was displayed and I was NOT in the wrong here to park in this space. Regardless... it's a new thing for me. I had a horrific accident a year ago leaving me permanently disabled and I'm still learning the rules. So I asked for him to explain why I couldn't park there. He told me it's a private lot and I am in the wrong. Fine... I paid the $94.50 and was just trying to get home. His tone with me was rude and aggressive. I am a kind, respectful person, so I was definitely not poking the bear in any way. We got on with things. I recorded the scene and took photos. He said, "Well, if you're taking videos and photos, I may as well too!" And I said, "I'm not taking photos because of you. I'm taking it because I don't feel I'm in the wrong here. That's not on you." He tells me I'm free to go. I sat and waited for him to move his tow truck because, now I'm shaken up and worried about space - I didn't want to hit anything or his truck and it was a small lot. He then started to back in to my car in my direction! I put my arms up as to say "what are you doing?" and he got out of his truck and now is yelling at me, "I can't leave until you do, LET'S GO!" I explained, "I can't see through your truck, Sir and I can't see if I can get around you." He, still yelling says, "THERE'S NOBODY ELSE HERE! MOVE!" I roll my window up and carefully navigate around his large tow truck and the very small parking lot we are in. Once I got around him and to the exit of the lot, he starts clapping loudly and shouts in the most sarcastic manner possible, "YAAAAAAY!!! YOU DID IT!!!!". I put my car in park (now blocking the exit and got out of my vehicle and went over to his window. Mind you, all of this is being witnessed by my girlfriend who was listening to the entire thing over the phone. I asked him, "What is your problem?? Do you just get off on making fun of disabled people??" He looked me up and down and said, "Oh honey, you don't exactly LOOK disabled." Which by the way is an offense in itself. No one can question whether or not a disabled person is so. I replied to him and said "Do you want to see my injuries?!" "No... that's not necessary. Just move your damn car!" I looked at him and said, "Wow. You must really be an unhappy person." (all this anger for what?! I never did anything to provoke him). Now, he was really pissed and told me to fuck myself and called me a CUNT. The entire time of this, until the end, I handled myself very well. All I really wanted to know was the law on things so I didn't do the same thing twice, I didn't dispute paying him. And I was met with anger and verbal abuse through the entire incident. If you are a company that uses this tow truck company, PLEASE DON'T. If you care about others at all, don't let this "man" threaten any more people. Never use this tow truck company and certainly don't be on your own if you are even met with this truck. read more

EZ Towing - BEWARE OF THIS MAN! HE IS UNNECESSARILY VERBALLY ABUSIVE, AGGRESSIVE AND HORRIBLY RUDE. AVOID IF AT ALL POSSIBLE! - Towing Near Me - Van Nuys, California

I might sound like a jerk, but we've been having a lot of problems with people parking in the driveway or across it and even with notes, nobody moves. Finally had enough, called EZ Towing. They were fast, polite, and removed the car so we could get out. read more

This is the biggest "legal" con in the business. I was involved in an accident, taken from the scene to the hospital & my truck was towed by these criminals. They were trying to charge me almost $700 to get it out even though I was the victim of the accident. I even asked to come by to get my ID out my truck so I could go to work & they said I'd have to pay $84 JUST TO GET MY ID OUT OF MY OWN TRUCK!!! They treated me like a low life citizen. In fact, THEY are the low life crooks! DO NOT USE THEM!!!! read more

The CHP called these folks to help clear a four-car accident on the 101 in which three of us were hit by a reckless driver. A kind, professional driver loaded up my totaled car and another one, and gave us all a ride to the tow yard. The office person was helpful on the phone in regards to dealing with the insurance inspector and arranging for us to retrieve our belongings from the car. Their kindness was much appreciated in a stressful time. read more

This place is the ULTIMATE in unprofessional, shady, CRIMINAL, HORRIBLE "business" practice and they seem to delight in digging the knife in and twisting it into the flesh of people who are already in a desperate situation. My friend had her car towed here and on the SAME DAY that it was towed, they were charging her $172-; however, she didn't have the full amount to pay for it, so I offered to pay the $72- that she didn't have in cash and called this place to give them my credit card. The "manager", Jonathan, was belligerent and rude and perhaps has NEVER imagined the concept of customer service; he had an aggressive demeanor and gleefully told me that since I am not the registered owner of the vehicle, my credit card will not be accepted!! Are you kidding me?? Isn't money, money?? NO!! They want to make it as difficult as they can for people to pay them so they can...charge them double, which they did !! He was sarcastic and filled with schadenfreude and stated that since it was 9:00 pm and not 5:00 pm, my friend's charge to get her car out now had risen inexplicably and arbitrarily to $314.10-!!!! In four hours!!! Are you even kidding me?? What country am I in?? What sick parallel universe am I in?? Where is the Better Business Bureau to shut these criminals down?? This place is a bloodsucking horror show and I'm disgusted that it is still in "business". But not for long !!!! read more

EXTREMELY unprofessional. The driver working the night of 11/21/16 in Encino threatened to not return my car because I asked him when he would be to the tow lot. I called and asked where I could pick up my car, he gave me an address, and left it at that. I showed up, and no one was home, so I called him and the threats began. Thankfully I recorded the phone conversation and will be reporting this company to the BBB. Good luck staying in business buddy. Cheers read more

Awful. This company was sent to tow my car through American Express Roadside Assistance. It was a horrific experience. I thought the driver was going to hit me. He called to say he was coming but told me he was 3-4 minutes away. Then he called, angry, asking where I was. Apparently, he was at my building when he called the first time. Misunderstanding. I raced downstairs. He was in a foul mood. I tried to keep it nice...the dude is about to tow my baby. He then gets in my car and drives it, fast, towards the flatbed. I called out for him to stop, as my tire was so flat the rims were grinding on the road. He said, "how do you expect me to get your car on the truck? Pick it up?" I told him to back his truck up and winch my car onto the flatbed, which is what I'd experience with previous flatbed tows. He lunges out of the car and challenges me, "do you want me to tow your car or not?" becoming even more aggressive when I said I didn't want him to tow my car. Then, when asked, he refused to give his name. He sped away. I was left very shaken. Do not use this company. I did not feel safe with this man. To make matters worse. EZ Tow defended the driver's action. Bullying, aggression, and frightening a customer is not acceptable. Not to mention the careless way he handled my car, which then led to the aggressive confrontation. This company does not care about you or your car. Horrible, horrible experience. read more

My car was mistakenly towed from my workplace and fortunately I ran into Jose who works at Ez Towing and he helped me get my car back that night and was so kind and understanding, just a really great guy. If you ever need any towing needs I suggest Ez Towing and ask for Jose. read more

Just had an incident on Ventura Blvd. in Sherman Oaks with one of the drivers for this company. The driver has obvious road rage issues and pulled up behind me in traffic at a red light, got out of his truck, came to my driver side window, began yelling at me, and before walking away hit both my window and the rear driver side window with his fist all while towing someones vehicle and the persons vehicle he was towing was sitting in the tow truck. This happened b/c I didn't let him in front of me while he was driving too fast and had to go around a metro bus. I called the company right a way and spoke to Eddy the manager who said he would handle this issue. I sure hope b/c someone working with the public who has such anger issues should consider what they are doing. Oh and might I add that I'm pregnant? Totally wouldn't recommend this place to anyone. Oh and the only reason there is one star is b/c I couldn't post without a stupid star!! read more

the guy who answers phone (manager or owner) is very rude. they need lessons on how to talk to customers.