Anthony's towing Dropped the ball. Called AAA 7:45pm…read more Received a call from Anthony's dispatched said it would take 2 1/2 - 3 hours to get a tow less .7 mi. She told me to cancel the service order and call @ 9:01 and it would be much quicker. And I waited in 99' weather until EZ towing came. EZ towing was amazing. Anthony's just so you know it is unsafe to leave some out in the heat & NOT finish your service calls. If I could give a 0 I would.

I had a great experience with the towing service today. The driver cetecy arrived quickly, was very…read moreprofessional, and handled my car with care. He explained everything clearly and made a stressful situation much easier for me. It's not often you come across someone who is both efficient and genuinely kind, but this driver delivered excellent service from start to finish. I truly appreciate the help and would highly recommend this company to anyone in need of reliable roadside assistance. Thank you again for your outstanding service!

Disappointing.... needed a tow for a motorcycle.... said "sure..... be there soon." First driver…read moreshows up with a standard truck with a bike mod kit..... couldn't put it on right or even strap it up tight...... Second driver comes with a flatbed..... doesn't use the flatbed but assists first driver to put bike on standard truck.... pulled flatbed in to look like he was going to tow..... only to say they got a call for CHP and left us high and dry..... Ridiculous..... However..... Anthony's tow came with a flatbed..... only one driver and had the motorcycle strapped up and ready to roll in 5 minutes..... Recommend Anthony's tow!!!!!

This place holds a lien sale, My wife is the only person to show up. But Preston didn't like the…read moreamount she bid, keeping in mind that there was NO minimum bid, anyway, they told her someone was in earlier the same morning and placed a bid that was higher, when she asked what that bid was, they said that they can't tell her that. and told her the bidding was over. When I called and challenged the sale, I was told that people could come in all day to place a bid then hung up on me. This has all been turned over to the DMV Investigation Unit. So the moral of the story, lying to people and being disrespectful is not a good business practice. Hanging up on people is a cowards way to face your proplems

This company is a hidden jewel. I have had to use roadside assistants in the past, but never have i…read morehad such dedicated and truly kind human beings with the VERY best customer service i have seen in years. Vic came to do a battery jump, but my car is a pretty new and a sports car at that. Neither of us new how to find the battery. So he grabbed the owners manual.He tried an tried, Nothing. He read it again and found that the battery was in the trunk! Who knew?? What did we find when we opened the trunk, WATER. The rain got in and shorted out my system. So,. Long story short, nothing seemed to charge that battery.... AND TO TOP IT OFF IT STARTED RAINING!!!! Vic didn't let the raindrops bother him. He kept trying. When he ran out of ideas,, he called Mike. They put their heads together and GOT MY CAR STARTED, with a smile not letting the rain bother them at all. I am convinced they are both a God send and want to thank them from the bottom of my heart. WAP Towing Company? To sum it up, fast service, clean, well kept trucks with all the modern "gadgets" along with awesome well manner caring employees. WAP Towing deserves an award for best customer service in the Twin Cities. To Vic, Mike, ten thousand thank yous' will never be enough. Job well done!!!!

Unethical Practices: Improper Lien Sale on Recovered Stolen Vehicle - Avoid WAP Towing/Recovery!…read more This was, without question, the worst experience I've ever had with a towing/recovery company. My van was stolen 12 years ago and recently recovered by WAP. Instead of properly notifying me as the registered owner, they failed to make any legitimate contact. They then proceeded to place a lien on the vehicle for storage fees, conducted a lien sale without my knowledge, sold my van, and pocketed the proceeds. To make matters worse, they sold the alleged "debt" to a collection agency, who only then reached out to me--threatening legal action for fees I was never informed about or given a chance to address. I had no idea the vehicle had even been recovered until the collectors contacted me. This raises serious questions about their notification process and whether proper procedures were followed under California law (which requires specific notices, including certified mail, before a lien sale on a vehicle). It also makes me wonder how many other owners of recovered or impounded vehicles have been treated similarly--losing their property without due process while the company profits twice over. I reported the full details to the Valley Division of the California Highway Patrol, and they expressed significant interest in investigating. I hope this leads to accountability for anyone involved in these questionable practices. I strongly advise anyone dealing with WAP Towing/Recovery (or similar operations) to document everything, verify notifications, and be prepared to escalate to authorities like CHP, DMV, or legal counsel if something feels off. This company has shown a complete disregard for basic fairness and legal obligations. Do not trust them with your vehicle or situation.

Myron went above and beyond the call of Duty! He was Punctual and great communication! If they…read moresend a Tech to get you out of your pinch, hope they send Myron. If possible I highly recommend his service! If you could request him, I would again! Thank you Bains for sending Myron, and giving us a great experience with your company! Rainier

We needed our semi truck towed from baela Air Force Base. First call was to BTR and they were…read moregreat. Answered the phone and had a driver enroute in less that 15 minutes. Great communication, price and service! Thanks for assisting us!

Great service they got me in & out in time to make my delivery I was on a tight schedule & they…read moretook care of my annual DOT inspection as well I would highly recommend this shop to get your annual & 90 day Inspections & repairs done

Absolutely horrible. Customer service very low skilled mechanics, and they do not stand behind…read moretheir work whatsoever. And when you ask them to, they pretty much flip you the finger.

Literally came to the rescue after other companies turned down our roadside assistance claim from…read moreinsurance. Another tow companies left us/ our car hanging and our insurance as well for 6hours on the side of a highway. Finally around 11pm King Bithal took our claim and came with in 30mins, they had great communication and did the job even when we weren't with the vehicle any longer. They met us at the mechanic shop, dropped our car exactly where we wanted it and handed us the keys! They were so kind and we are so appreciative after all the other companies let us down and keeps us hanging with no help including our insurance!

If I could give a negative score I would. My son blew a tire on his truck and we called for…read moreroadside assistance through our insurance. Guy shows up in a Camry! Ummmm you're a tow company and you came in a Camry?! Wth, if you couldn't change it, what was your next move, tow us in the Camry???? So now we wait, again for a real tow truck to come and help us.

Prices are great but the techs might be where it falls off…read more I've been coming here for years. I looked past the drug abusers and focused on value. The Techs aren't well versed in tire mounting and simply add weights rather than finding the best balance between wheel and tires. I have several sets of Method wheels with Radar hybrid tires. Method is a top notch offroad wheel. The tires are 33" & 35". Both sets have well over a pound of lead on them. I went in to get an estimate for a 2024 Nissan Frontier, I always buy what I say and never dicker on price, I appreciate how tough it can be to run a brick and mortar company. After weeks of calling them back they never followed through. I have spent thousands of dollars here but it looks as though the drugs may be the priority, not the customers. I'm sorry Queen Penny but there are many other shops around and I'll take my chances with them in the future.

Fast service and they had the tires I needed. The price was great! Thank you! My Tire Pressure…read morelight started flashing on 1/13/26, a day after I bought tires. I brought my car back and the mechanics found that my tire pressure sensors were bad. They offered me an amazing price to get this fixed. I spent like 4plus hours at the shop because my car had to be test driven to make sure everything was working correctly. Overall, I'm satisfied with the dedication and time that was taken to get my car back to normal. Thanks to everyone at Queen Penny. I definitely will come back should I have any more problems.