These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Technician was knowledgeable and did a great job cleaning the HVAC system inside and outside. Plus…read morethey take pride in their integrity and never try to sell a part or service that's not needed. It's a family owned business with excellent ratings. This is the type of company I want to service my HVAC.

Dave came to service where I work and could not have been more professional. He was thorough and…read moreexplained in detail what was needed and what he could take care of today. Pricing was straight forward and fair. Work was done in a timely manner. I highly recommend this company for work within a 20 mile radius of Smyrna.

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

Zone Heating and Air are outstanding! They were recommended by a friend of ours who also used them…read more Brian and Barrett were very informative and the quality of service they performed was above and beyond. Had a complete new system installed, had 3 different quotes and Zone was the best price overall.

I had a great experience with Moore both times my A/C went on the blink. They are fast, reliable…read moreand charge a reasonable price. The explained everything as they went along so there were no surprises. I asked a lot of questions about Heating and A/C in general and they were glad to answer. I opted for the annual service contract with them to keep my A/C & Heating in good shape. 2 Thumbs Up.

My neighbor recommended Moore HVAC / Air Conditioning to me (word of mouth FTW) in 2020 when my…read morewater-sourced unit stopped working after my water heater was replaced. Gary and his son showed up the next day and knew exactly where to start looking for the issue. It turned out there was air in the water lines and they hooked up a hose and cleared out the line and were on their way in about 30 minutes. Fast forward to summer 20201. I had signed up for a maintenance plan with one of the big-box vendors and when that expired I called Moore to see if they could help with my A/C unit running constantly. I know GA summers are hot but this was over the top and I was concerned. After confirming my unit was working and it wasn't an emergency they were able to come out in a few days. It turns out the big-box store didn't really clean the compressor, it was caked with dirt, leaves, and grime, which explained the incredibly poor performance. It took a few hours but afterwords my HVAC was running efficiently, and my electric bill dropped from nearly $200 a month (in 2020) to just over $100 a month. That savings paid for their services. Speaking of charges - their rates are super reasonable and they always explain the breakdown. I've never felt that I was being pressured or taken advantage of by Gary or his son. I highly recommend Moore Air Conditioning! You won't regret it!

Timely response and great service. Came home to 86 degrees and was handled promptly and…read moreprofessionally. Will use again! Thanks to JT for his job well done!

I had a Technician from Weather Masters to look at a property in Cartersville. It was in a crawl…read morespace that I could not get to. The tech told me I needed to replace a GAS water heater. He insisted that I needed to do it right then, even though I told him that the house was ALL ELECTRIC. This is a fraud situation, and now they have sent me an invoice for inspecting the water heater. BEWARE

Mike was incredibly kind, hardworking, and knowledgeable. It's rare to find someone who genuinely…read morecares for someone else's home as if it were his own. His rates are very reasonable. I highly recommend Mike to anyone looking for someone who is honest and professional!

So glad I called when our AC went out, I was very happy with the service and they were exactly who…read moreI wanted working on our unit! Everything is back to humming along smoothly and the price was exactly what was quoted!

Long time customer here. I had an issue with a new HVAC system they installed where the furnace…read morewouldn't turn on at all and I called them to Come out and never got so much as a callback to say we're busy or anything. It was unusual so I called again and still no response so I can't stand by this company when I can't count on them to backup their products

Fast appointment scheduling, professional and knowledgeable service and staff, and a great…read moreinstallation experience with follow-up check-ins at a good price. And of course, our house is cool now. Highly recommended!

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

Reliable Heating & Air, Plumbing & Electrical is a joke. I have their Comfort as a Service plan…read morewhich includes all of service and repair on my unit. It stopped cooling on Thursday and after calling the earliest they could come was the following Wednesday. I waited through my noon-4 window and heard nothing. I sent a text to the scheduling line, and was told there was a scheduling issue that caused them to miss my appointment. Would have been good to know before I waited around for 4 hours. The worst part is the reschedule date I was given was the following Monday or Tuesday. Almost two weeks after my air went out. Think twice before getting locked into their comfort as a service program. My office area is far from comfortable today and their service is non existent.

I reached out to them about a broken thermostat on a weekend. They were able to come out and…read morereplace the thermostat that day. Oven been using them for maintenance ever since. The technicians are always knowledgeable and helpful. Highly recommend.

Do not use! They installed a brand new Rheem unit for us 2 years ago and it already doesn't work…read more On top of that, when we called, we received no priority service. We were given an appointment for 5 days later on July 3rd! Very poor service for an existing customer that should receive priority customer service. Another company put us on their urgent list, not Comfort Solutions!

I had a problem with my Bryant furnace. Being a DIYer, I did a ton of diagnostics ahead of time and…read moresent an email to them explaining the problem, the error code, and the things I did. Tykee from Innovative Mechanical came by and had already read my letter! Within 45minutes, he evaluated and addressed the problem. 30min later Cassandra called to check on my satisfaction - which was very high. Then Chad sent me an email with his additional thoughts on what to look for in the future. Perfect!

Excellent service from Tykee as always. He answered all of my questions and thoroughly cover every…read moreaspect of seasonal HVAC maintenance.