These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

It's a very good feeling to find someone you can trust when it comes to HVAC/plumbing, and you get…read moreboth here! We initially reached out because of the great Yelp reviews, and Yelp helped us out big time here! We called to help with our heater, and the owner Rohan provided an extra mile in service that I did not expect. He went above and beyond, not only helping with our issue, but guaranteeing that we got a fair price when he couldn't make it out in time and had to use another HVAC company. We will absolutely come back to HVAC Guyz & Plumbing for all of our needs. Rohan is a truly kind and helpful person, and that is all you can ask for when you need help. Thank you so much. Hope you and your team have a wonderful holiday this year. Give these guys a call if you need anything, as this 5 star Yelp reputation is extremely well deserved.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Made an appointment the day prior and happy they could come out right away. Technician was delayed,…read morebut company kept me apprised. Chris was here after regular hours and thoroughly completed his furnace maintenance. First time using these folks and pricing was great for annual maintenance program. Will continue and recommend.

Knowledgeable, professional, honest. Arrived In the timeframe guaranteed. I will keep Ace & A…read moreDecatur in my contacts for HVAC repair.

We had a great experience with Ace &A. Called them Sunday evening when our ac stopped working…read more They were out the next afternoon, and fixed the problem very quickly for a reasonable cost. They will definitely be the ones we call for service and repair in the future.

Service was clean and appropriate for the price. They even put shoe covers on request.read more

This company is very professional and accommodating! They anrrived and performed the service…read morequickly! They quoted a price and stuck to the price quoted. The technicians explained everything and showed me before and after pictures! I highly recommend them for your duct cleaning needs! I'm very pleased!

I've been using Weldon for over 10 years and highly recommend this company. They are timely and…read moreknowledgeable about working on older systems like mine.

Weldon just replaced our entire heating and air conditioning system. The three men who did the work…read morewere reliable, punctual, knowledgeable, and couldn't have been any nicer. They explained what they were doing and were more than happy to answer all questions. The job was organized and efficient. They put down mats to protect the floors and stairs and when they were finished, the clean-up was as good as their work. We have used this company for years and I can't imagine going anywhere else. I highly recommend this company.

Great service, Vu is super friendly and knowledgeable. Did not feel any pressure and was very…read morethorough with his explanation even though this is nowhere near my area of expertise. Would recommend him to all my friends and family as well as anyone looking for help with their HVAC system. 5 stars all day!

WOW what can I say about Vu and his team show up on time get the job done not on the phone and the…read moreowner does some of the work not like others that take all day for a 3 hour job and charge for this time. And there was a problem with the first install and Vu made that right at ZERO cost. SO you can pay the big companies more and get less if you want but I would call these guys they do it right ?

I finally got a positive response. Thanks Mr Tillery I…read morefinally received a receipt for my payment. Let's hope my maintenance visit goes off as I hope with prompt and efficient service. I want to give a positive review.

R Tillery was a pleasant surprise! I had been getting the runaround from a warranty company who…read moresent an incompetent vendor out to fix our A/C repairs recently. I made an appointment on a Friday through my warranty company and the service vendor they assigned couldn't come until the following Tuesday. August in Georgia is no joke. The vendor ended up not fixing anything on Tuesday, but added 2lbs of freon and left. No inspection, didn't check the furnace, didn't come in to check the vents, nothing. So on Wednesday, once the A/C went out again I followed up and made an another appointment, this time we were set for for Friday. The second tech the vendor sent tested the freon and saw that it was empty even though they had just added 2lbs 3 days ago. So the second tech did some test and started packing up. I asked what time he'd come back so that I could be home and he indicated the test takes 48-72 hours to determine where the leak is. I'm not a HVAC professional, but that sounded odd. Once the second tech left without attempting to fix anything, I started calling around and found R Tilery's website. I called to see if I could make an appointment and Ray himself picked up and said he could come later that afternoon. Wow, same day service, what a novel idea. You'd think if I told the vendor my warranty company used that other company's can make same day appointments it would make their heads explode. Ray showed up a few hours later, took the A/C unit apart quickly and inspected the inside and found oil in the bottom of the unit indicating a leak. He tested some gas in the line and we could hear the gas leaking from the unit. So it took Ray all of 15 minutes to do what two different techs could not do in two separate visits. Ray was great, I should have called him first. Don't be like me, call ray first. We will be calling him again if we are ever in need. Thanks Ray!

After receiving an extremely disappointing estimate from our Heating and Air Service Provider, I…read morecontacted Dependable where I spoke to Eric who offered to come out at no charge and provide an estimate. His estimate was half of the other guys. He closed the valves on my AC unit so we wouldn't leak any more refrigerant so he would have to refill as much. The other company quoted 12 pounds and Eric only ended up adding 4 pounds. Eric completed the replacement, and testing if the new evaporator coil, cleaned up after himself all in about 3 hours. Needless to say, Dependable is now our Service Provider. Their annual service includes 2 inspections with cleaning and filter replacement. Highly recommend this family owned business.

Erik was on time and was done in less an hour. He was respectful and got to work right away. Would…read morerecommend them.

They were able to come out the same day I called to check the AC unit…read more Edernst came in a timely fashion but unfortunately for him, he is allergic to pets so I felt bad because I knew his allergies were bothering him, especially since I had my dog with me. He checked out my unit and told me the dreadful news, that I needed another unit. He emailed a quote to repair the damages and a quote for a new unit. He did not provide pictures like other companies do but the service was great!

E was super informative about not only the issue that we called him for, but also general…read moremaintenance for our HVAC system. Kim was also very helpful in coordinating our appointment. I will definitely be reaching out to E & K again!