I'm having trouble finding the right words to describe our experience with Potomac Moving Company,…read morebut "amazing" and "game changers" come to mind. This was an interstate move (DC to PA) in less-than-ideal conditions (we had to move an adult family member out of the apartment). The crew, Roberto and Harry, were empathetic, caring, and incredibly efficient with packing, loading, and unloading the one-bedroom apartment. I spent the day worrying (needlessly) that the storage unit I had rented was too small. The crew fit all of the items neatly and safely into a 5x10' unit with room to spare. I've never seen anything like it. I also want to give kudos to the front office. They were the first company to respond to my inquiry, answered all of my questions patiently, and kept us informed about when the crew was arriving. The value that we received for the price was off the charts. Put Potomac Moving Company at the top of your list. I would not hesitate to call them again for a move if the need arose.

PMC was invaluable for my move from one Arlington neighborhood to another. They worked hard, were…read moreprofessional and took good care of our belongings. Roberto was our crew lead and he was a great communicator and team leader. I was so comforted by their approach and impressed by their focus. I would recommend them without hesitation and will gladly call them on future moves. Andy M. Arlington, VA

Be aware of the following (long term renter). Owner says he can't (won't) negotiate…read more 1. Changing Prices National self-storage companies use a system called "revenue management" to set their prices. At the national storage conventions, owners take classes about how to use this software to increase revenue by raising prices on customers. What is revenue management? This practice is what airlines and hotels use when they quote you a different rate for the same flight or room based on demand. Big storage companies do the same thing, reassessing their prices hourly. This means if they only have one 10 x 10 unit at the moment you check, it might be priced at $200 a month (compared to $100 last week). You can get the same unit at a company that is not using this software for much less. Why are they doing this? To make sure they are charging you the highest price they can get away with to maximize their revenue. 2. Increasing Rent All the Time When you sign a contract with one of these companies, you think that you've locked in a price for the rest of your lease, right? Not true. Almost all contracts in the self-storage industry are month-to-month. This means they can increase your rent at any time with a 30-day notice. National companies increase rent for current customers frequently, oftentimes twice a year. So, a unit you thought would be $70 per month suddenly costs you $115 per month. If you stay a year with that new rate, you'll be dishing out an extra $540 you hadn't budgeted for originally. 3. Charging High Fees National self-storage companies often reel you in with attractive pricing or a special but get you with fees. You may think you're paying only $70 per month, but wait, there's more: Admin fee ($20-$30) Lock charge ($20-$30) Late fees ($50-$60 for more than 30 days late) Deposit fee ($25-$45) Those fees add up, especially if you stay in your unit for a long time. Your bill inevitably ends up being much larger than you initially planned. 4. Ripping You Off with Insurance The big storage companies try to squeeze every possible penny out of you. One of the ways they do this is by requiring you to buy their storage insurance. While it seems like it adds value for customers, storage insurance is just an additional revenue stream for storage companies. Often, the insurance provider is the self-storage company. Other times, it's a third-party provider that gives the storage company a monthly kickback for selling policies. Public Storage automatically enrolls you in its insurance program, and you have to opt-out later to get out of it. They don't even offer good coverage. When you try to make a claim, you'll find the policy is selective in what it covers. Storage insurance is just an easy way for national storage chains to make an extra $15 to $25 per month from you. In fact, most renters have homeowners or renters' insurance that automatically covers items they've put in storage without additional cost. Our experience in managing 5,000 storage units is that it is very rare -- under 1% -- for something to happen that affects the contents of a storage unit. If you wrap your furniture in thick plastic wrap available on Amazon, and pack all your other items in plastic crates with tight lids, you will avoid almost all of the possible incidents that can affect your contents. That effort would eliminate rodent damage, mildew, and water damage, plus protect against absorbing the smell of the unit. The only thing left that could happen is theft. You have dropped your risk to .1%. Let's look at what would happen if you somehow incurred a loss: If you buy their insurance and stay for two years paying $25 extra a month, and if their policy covers the damage you incur, you have paid $600 for the insurance plus the $100 deductible. So you would have to experience over $700 in damage for it to help you. Do yourself a favor and spend $100 on packing supplies and rely on your homeowners or renters policy. 5. Making You Buy Their Expensive Lock Unfortunately, most national storage companies require you to buy their lock for $15-$20 (or more) instead of providing one to you free of charge. You can get the same lock at the local hardware store for $6.

So easy to register online. Spotless 5x7x8 unit, perfect for OOS student at UMD-CP to store larger…read moreitems for summer. Made our end of year move so much easier! Thank you!

Pick-up on a Friday, gave us a truck with a broke side mirror, got a 2nd one told us it was full of…read moregas. It wasn't. Returning the truck, was a nightmare. Couldn't get into the lot. They are cleaning the trucks where you return the trucks and they were behind. So returning on Saturday creates a backup onto Rte 1. My husband made a way into the lot. Gave the keys to someone and they gave him a receipt. We got charged for 2 days not one and we returned it full of gas-no credit. Won't use this location again.

Outstanding! I went for an unscheduled pre-check and Jerome checked my F150 and Jerome spent time…read moreusing the system ensuring it would pull a Dolly with a Corolla on it and how it all worked. He put a quote in the system for me and they'll ensure everything is setup on their lot before I take off for the west coast.

We have had Zip Moving and Storage now for two moves and have two more scheduled with them. We've…read morehad nothing but excellent customer service and support throughout both moves. They were flexible with us as we had to reschedule due to weather, and had several complicated moves that were handled very well. As with any move, we took care ourselves to wrap things, communicate our needs and expectations, but I would do that with any mover. Ask questions, clarify and explain what you want. All furniture was wrapped carefully with moving blankets and secured and all breakables were treated with care. I've never seen a team of people work so hard!

Moving with Zip was a great experience. They set me up with a moving coordinator named Dean who…read moredid a great job helping to plan the process and ensure it went smoothly. The moving crew was fast, efficient, careful, and friendly. They handled my fragile items with care and insured that they arrived undamaged. I would definitely hire Zip again.

I have visited Parcel Plus twice in the past few months to have documents notarized, faxed and…read moreemailed. The owner of Parcel Plus was present and took care of my needed items right away. Their prices for services are competitive. The staff are always friendly and professional. Parcel Plus is a neighborhood jewel.

Just got duped for 20$ extra charges to ship a envelope by DHL…read more I originally went there to get a document notarized. Lady at friend desk asked me if it was my first time there and also said they do shipping at same rates as normal DHL. She gave me a quote for 96$ for international shipping which is just $77 even they pick the package from your home. I asked her why your shipping price is so high she said DHL/FedEx recently raised their rates (which is a lie) I just checked with them. Don't get duped like me and only ship from authentic DHL and FedEx locations.

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

We had a great experience with Bookstore Movers. Responsive and friendly staff. They took GREAT…read morecare of our stuff. Arrived at our new place on time. A great experience over all!

If I could give them more than 5 stars I would!!! Moving 2B Better provided me with quality service…read morefrom the quote to loading up my uhaul! After our initial call they came over to give an in person estimate which was around the ballpark of what competitors quoted but they offered a flat fee which I prefer for these kinds of things. They called the day before to confirm and arrived promptly the day of the move. These guys went above and beyond when they kindly volunteered to help me drive the uhaul from the pickup location to my home. Even with this interruption they finished packing my 1 bedroom apartment in 3 hours! They came fully prepared and ready to go. I couldn't recommend them anymore, I've moved many times and never received this level of service!

From the owner: Are you ready to move into your new apartment or home,but don't want to deal with the stress and…read morehassle of the actual move by yourself? At Moving 2B Better we understand that moving into a new space is a very exciting experience ,however it can also be a stressful one. Our goal is to make your move as worry free as turning the key to your new residence. Our guys have all been in the industry for 10 + years and will treat your belongings like gold. We are professional, punctual, and we offer some of the most competitive rates in the DMV area. Please don't hesitate to call or email us to assist you with the next move in your life.