If you're looking for a place to have your property stolen by either vandals, like the individual…read morethat lives next to the yard in a tent or the landlord, this is the place for you. If you're looking to have everything in your way from the security that smokes crack, to the tire contract that the landlord displaced a LOT of tenants for, this is the place for you! If you're looking for a lot that has no real security, which includes a broken lock on one of the gates, making it very easy for thieves that steal Pepco utility vehicles, this is the place for you. Yes they lost that Pepco contract!! If you prefer to be somewhere where the landlord Burns buses for insurance money and literally listens and ignores everything you asked him, this is the best lot around!!!

Had a moving disaster with another local storage facility late on a Friday and Extra Space took…read morecare of me with ensuring I could quickly get my items unloaded and into a climate controlled 5x5 on short notice! Easy access and plenty of options depending on your needs. There are carts to assist, they just may not be at every door. On site staff here make you feel very welcome and secure. Able to answer any questions and take care of your items as needed!

Elexus did a good job she took good care of me and very informative , clean facility but I will be…read morerenting at another location

If i could give this place zero stars i would. My unit has a rat infestation no one is ever in the…read moreoffice . There isn't any type of food in my unit to even attract Rats. When I finally spoke with someone they didn't seem surprised. They need to shut this place down . I'm paying to have my stuffed destroyed by rats. Not to mention every other month my unit cost goes up. Started out at 125 it's now 172 been on the unit less than 6 months .

This CubeSmart facility was excellent for our needs to store a vehicle. The manager was efficient…read moreat communicating with us and our vehicle was safe during its stay. I would recommend this CubeSmart based on our personal experience.

Great price and friendly service! Securing a storage unit was easy, and I like the access…read morefunctionality from your phone.

THIS IS THE WORST storage place ever been there 8 mos my storage went from 240 to 440 per month no…read moreleadership to speak to at all the people there do what they want... Do Not store here! The worst ever..

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

I was lucky to get Bookstore Movers for my move as their highly booked schedule shows their strong…read morereputation! Sometimes moves do not go as smoothly as hoped. It was Bookstore Movers' excellent customer service that earns them 5 stars. The 3 movers showed up early and worked very quickly and efficiently. In that haste, some items were damaged and I offered that feedback in the follow-up survey. I quickly received a call from the company offering to discount my move and send Walter Davies, a furniture repair person, out to make furniture repairs. That concern for customers and making things right earns Bookstore Movers 5-star service. Walter Davies was excellent and thorough in repairing my furniture. If you have a move coming up, call Bookstore Movers. Lisa C.

We were disappointed with our recent experience with Bookstore Movers. The crew was polite, but the…read moremove felt much slower and less efficient than it should have been. We had a dedicated elevator, yet workers often brought items down only one or two at a time. I also saw team members on their phones or standing around in rooms and hallways instead of actively moving things. These delays added up quickly. The crew also misplaced parts of our bed frame, and the pieces had to be found before it could be reassembled. That alone added nearly an hour to the move. Because the move took much longer than expected, the final cost was significantly higher than the estimate we received. We were also charged based on an arrival time that was recorded as ten minutes earlier than when the crew actually arrived. The team was courteous, but given the inefficiency, added time, and higher final price, we would not use Bookstore Movers again. This is unfortunate, because we had been happy with them in previous moves.

This company is a sub-mover for the original company I selected and with whom I contracted. As…read moresuch, I was surprised in what I viewed as a "bait and switch" type transaction from the original company. Nonetheless, the movers were on time and professional. They worked hard, were very upbeat and they knew what they were doing. Nothing was broken or lost. I take one star away from what could have been a four star rating because of the following: 1. They scratched my wood floor and chipped the wall in the old home. I give them the wall because the turn radius was tight in the staircase but the floor scratch to me was deep and preventable; 2. They forgot to finish setting up the table at the new home and had to come back which they did right away; 3. the bed set up was shoddy, the screws and bolts were loose and none of the screws in the platform slats were installed. When I called to complain, the man who answered the phone went on the defensive right away and appeared to be questioning my concerns and informing me what a "typical" platform bed set up should be. The customer service on the front end was good, on the back end - just okay.

From the owner: Don't hesitate to call All Points Moving & Storage in Silver Spring, MD. We are committed to your…read moresatisfaction. Call us today.

Unacceptable and heartbreaking. I discovered rat feces all over my belongings inside my storage…read moreunit, including items that belonged to my late mother. These were irreplaceable, and they were contaminated while in the care of a facility I was paying to keep them safe. This is a serious health hazard and a complete failure of basic pest control and responsibility. Management did not take this situation seriously. I strongly warn others: do not store your belongings here, especially anything sentimental or valuable.

I am reaching out pertaining to the damages from the rodents in our storage unit. We have gotten…read morenew items, and they are completely irreplaceable and damaged due to feces and urine on our items. Things were chewed through and shredded as rodents were trying to obviously nest in our unit!!!We have so many valuable things that cannot be replaced and no one has called us back pertaining to the issue. We had to move our items out not only due to the pricing at $500+ dollars per month but bc of the negligence of pest control. What does our insurance cover if we cannot rectify this issue? So many ppl moved out on the same day we did due to the same issue. The unit next to us had food in it and the rodents just spread!!!!! Unacceptable and heartbreaking! There has been a fire, damage to doors so you have to walk long distance to your storage unit, and flat beds were not available when needed. We have had to report this situation also to BBB.

This is the least professional company I've dealt with in my life. I strongly advice against using…read morethem. They did not show up at all the day I was supposed to move (Mon 25 Feb 2013). I spent half a day just trying to get in touch with them and understand why they could not do the move I had booked with them. They kept on saying they would call me back, but they never did. Eventually I managed to reach them and they told me they could PROBABLY move me on Tue 26 Feb. I asked for a confirmation that never came. When I talked to them for the last time they said the earliest they could move me would be March 3. They barely apologized for the trouble they caused me (I lost 2 days of work because of them).

HORRIBLE SERVICE!!!…read more We are a military family who had a move scheduled with this company. On 6/28/2013, the movers came 1 hour late and began packing up our household goods. Within 30 mins of their arrival, I received a call that my mother was rushed to the hospital so I had to leave the movers unsupervised. My husband was flying in to help with the move so he was not there at the time. When I returned back from the hospital later that evening 95% of our belongings were packed, but the price drastically changed from what was originally agreed upon. We debated with the movers who called his supervisor(who was useless) and because most of our belongings were on the truck they threatened that they would not unload or move the vehicle until an amount and additional down payment was received. My husband gave in because this is the same night that my mother passed away and we were emotionally drained!!!! The furniture arrived to IL unwrapped and damaged. Our living room set is cream and had no wrapping and had foot prints and tears on the cushions. Not one item arrived undamaged. They even threw our winter coats in the same box with our pots and pans. We filed a claim, stated in our contract in case of damages and received $114.00. This is the WORST storage company and WORST customer service ever. Thank you so much for making a devastating time in our life even worse!

Conveniently located about 2 blocks east off the Eastern Ave exit on DC 295. This storage facility…read moreis great for residential/business use. ShaRon and Kevin gave great service fulfilling my business storage needs. The facility has access from 6 am - 10 pm with a parking lot pin code access in and out that can large trucks to move things in and out with ease.

Eastern Ave location is better. Manager Donald is always…read morepolite professional and keeps up this place. My experience has been stress free.