Cancel

    Open app

    Search

    EōS Fitness

    2.3 (16 reviews)
    Closed 5:00 am - 10:00 pm

    Request information

    You can now request information from this business directly from Yelp

    Services - EōS Fitness

    Group fitness

    Personal training

    Virtual fitness classes

    EōS Fitness Photos

    Recommended Reviews - EōS Fitness

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Letter indicating that my EOS Membership was permanently revoked.

    I started my membership when it was Gold's Gym over a year ago. I enjoyed it under that management but when they sold to EOS, it seriously deteriorated in poor management, cleanliness, properly functioning machines, and hot showers in the locker room. I started addressing my issues to the front desk but it fell on deaf ears time and time again. Enduring cold showers intermittently within the last couple of months was the FINAL Straw! I searched for the contact person at the EOS Headquarters because EOS does not exhibit the professionalism to list the Contact Information for Upper Management on their website. In fact, I believe they deliberately and intentionally have it unlisted because they are Spineless with no Business Ethics. So, after hours and hours of searching, I found the Executive VP of Facilities, Terri Smith. I immediately reached out to her via email and eventually became more strident as I felt that she was really dragging her feet in getting these issues addressed in a timely manner especially, the lack of hot showers. I clearly explained that all of us were not training to be Navy Seals and need to have hot water as many of us get prepared there at the gym for work. So, having to take cold showers and then run into the Sauna to warm up is a big inconvenience to say the least. In addition, I also said that we all PAY a monthly fee so there should be NO EXCUSE for this!!! Personally, I pay $59.99 a month and asked for her to reduce it for this inconvenience and she blantantly NEVER acknowledged the request in the email thread. In fact, she made it a point to just ignore it! So, after taking another COLD Shower at this gym location, I just LOST IT and wrote her a scathing email indicating that she needs to do better and move her ASS!!! Again, I highlighted that we all pay a monthly fee and that if the tables were turned, I am sure she would be screaming as well!! Unfortunately, she got Butt Hurt because of my tone and choice of words in my last email to her so she decided to get on her broom and transform into the Wicked Witch of the West Coast and terminate my Gym Membership. This is an Executive VP of Facilities who should have BALLS and thicker skin for this type of job and cannot believe that her superiors would not have her cleaning out her desk immediately! Instead, they want to feed everyone that Corporate Kool-Aid Bullshit and Terri Smith is obviously drinking galloons of it because she is weak and pathetic as a Leader! So, my membership is permanently terminated but hope that all the women who are still continuing to work out at this particular location, enjoy those hot showers! But remember, if you complain in the furture be VERY CAREFUL because if Terri Smith does not like your tone or choice of words she will not hesitate to ride high on her broom and terminate your Membership too!

    A very dark and uncomfortable place to workout and see your results.

    See all

    19 days ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 days ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 1

    5 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    4 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 1

    5 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    6 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of B P.
    0
    4
    8

    7 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 4
    Thanks 0
    Love this 0
    Oh no 2

    8 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Eōs F.

    Eōs F.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - EōS Fitness

    Orangetheory Fitness

    Orangetheory Fitness

    4.4
    (54 reviews)
    4.1 mi

    If you want to get into shape- this is the place!!!!! I'm 67 years young and loving it!!!!read more

    I've been going to this location for over a year now. As a longtime OTF member, I was missing my…read moreworkouts during the pandemic. Although COVID was still very much around in 2021, the gym reopened in the spring of that year. The COVID protocols were a bit funky... they required masks to enter the facility but once you were running on the treadmill, you could take them off?!? Didn't make sense to me. Anyhow, now that the mask mandate is over, it's kind of like "at your own risk". They offer wipes throughout the class (when switching groups) to sanitize the equipment for the next person. I do love the workout because I think it's the best bang for your buck, if you want an intense workout (mostly cardio) with about 15-20 minutes of strength training. You do a session on the treadmill (up to 30 minutes) of running at varied paces/inclines. Then a combination of rowing and strength training. I like to start on the treadmill. The bigger classes get split into three groups, with a 1/3 of the class starting on the treadmill, rower, or weight room. Bring a towel and water bottle!!! You will be dripping sweat by the end of it. The goal is to get at least 12 splat points (when your heart rate gets over 84%). To track this, you will have to buy the OTF heart monitor and you will see your progress on the screens around the room. The theory if you get 12+ splat points, you will burn extra calories over the next 24 hours. The coaches are all great. I especially like Sarah, Stephanie, and Jeff! They are all very encouraging during the workout. During the academic year, this location is filled with college girls from UCSB, just FYI. It's never hard to get into a class, and I usually wait until the morning of to book a class through their online app since there is a late cancellation policy if you don't cancel within 8 (?) hours of the scheduled class. I signed up for the Elite membership which gives me 8 classes a month, which works perfectly for me, as I do a lot of other forms of exercise. I love OTF and am glad it's part of my workout routine!!

    Photos
    Orangetheory Fitness
    Orangetheory Fitness
    New rowers!

    See all

    New rowers!
    Fitness 19

    Fitness 19

    2.7
    (175 reviews)
    2.2 mi

    Signed up for this Gym when it opened many years ago. Went through the akward covid era of having…read moreto wear a mask while working out that they strictly enforced then got a high intensity job that required my time so I feel off the gym wagon. Time passed, I had a kid, decided to get my health back in order. Came in today to make sure everything was in order to come back. Had nobody at the front desk, a nice trainer came up to try to help and realized that they had an old card on file. I also asked to downgrade my membership from the premium that I had been paying for over 3 years without going. Totally my own issue I was asked to wait for a manager, which there was only 1 on staff. Waited, the girl was nice enough to me. Then came the rug pull. If I wanted to downgrade my account I would need to pay for the full year up front. I didn't mind that part, THEN they dropped that I would need to pay nearly $70 on top of that to downgrade my account. I pointed out how I paid nearly 3 years of non used memebership and that just seemed a little harsh. No wiggle room, no ability to talk to someone about it, just a straight fee with no remorse. I informed her that I would just cancel my membership instead and she then said I would still need to pay for another month to do so. Unbelievable. It came as no surprise to me to leave a review (For the record it takes a LOT for me to leave a bad review) to find so many people upset with their poor business practices. I'll be voting with my dollar by giving them none in the future. Watching the owner account pop in to give a verbal fluff and having nothing change is pretty telling.

    Do not sign up with this Gym. They make you jump through hoops to cancel and keep charging you for…read moremonths. It is near impossible to cancel your membership after you join. Like Evan B. and numerous other reviewers have stated: If I could leave 0 stars I would. Not a bad gym, but I've been trying to cancel my membership for 8 months and every time I try they refer me to a new phone number or email. Genuinely the most infuriating process of my life trying to cancel. Staff are incredibly rude and unhelpful. Good gym but not worth all the extra hassle.

    Photos
    Fitness 19
    Fitness 19
    Fitness 19

    See all

    EōS Fitness - gyms - Updated July 2026

    Loading...
    Loading...
    Loading...