Ordered from their website in July 2020. Still haven't received my order. It's going on 4 months. Website indicates a 2 - 3 month delay on backordered items. They charged my credit card in July for the full amount. Without having the items or advising when Its been over months. No communication from this store. Emails not answered nor phone calls.. read more

F&F Firearms - They posted this on their website. Not very forthright. - Guns & Ammo Near Me - Norco, California

First off I did not hear "I don't know". These two gentlemen employees answered all of my questions to my satisfaction. I highly recommend doing business at this establishment. read more

Avoid this company seriously they're a joke. Horrible customer service. No inventory just love to let You backorder and wait months. Some Items dont show backorder Til pay for them example g17 horrid Kits chris posted August 21st they Where in stock on facebook yet Had too backorder same day. Bad web management Business model sell stuff dont have. No updates on products. Get angry at people for bad reviews Charge 10 percent for doing nothing but canceling an order that never shipped Their Facebook page is full of fake reviews Ie... bunch of chicks that are just freinds not Real gun people login and check them out. No update on chris flores page or f and f for 6 straightWeeks. Not a good look lancaster Tactical...oh i mean f and fufirearms Be on watch f and f firearms, Lancaster tactical, 80 percent arms all will take Your money but months without updates Ye been warned! read more

They won't ship my item or let me cancel my order order never went thru says back stock but said had in stock when I bought and they won't contact me at all if they reply to me and make this right I'll remove my review read more

Don't bother spending your hard earn dollars here. They charge your credit card for a product that they Do Not have in stock.... Then afterwards it's on back order for 2-3 months. They keep your money then cancel your order and charge a cancellation fee of 10%. read more

This place is sketch I don't believe it's a local legitimate busines, I live in norco...Unless it's out of a liquor store. They do have an online store, But anybody can put up a website with crap & Bogus parts, If you're looking for legitimate polymer 80% frames and parts, slides etc. Go to there main website , or glockstore.com Stock might be on back order but at least you know you're getting the right product. Just looking out for my fellow people in the gun community. read more

Worst place this place is a SCAM to do business! These FOOLS SHIPPED MY P80 G43 builders kit TO THE WRONG ADDRESS! I ordered in August 2020 I didn't get shipping till December and they SHIPPED YO THE WRONG ADDRESS AND THEY didn't want to refund my money so I called my bank and got my money right back this place is a SCAM AND OVERALL BAD BUSINESS! read more

This place is great. The employees are professional as F**k and take care of you as a customer. Yes, my order took a little longer than expected but where are you going to order something right now and get it with in a month? I do recommend this place and I will be shopping for my next build. read more

Let me say I am very impressed with F&F. I just had a conversation with Chris and his team for about 1 hour. The industry is very hard right now. Getting product in and getting orders out is the hardest it has ever been, Chris is a guy that is trying his best to keep customers happy. Unfortunately people that don't understand the industry have a hard time understanding. If anyone remembers the GST9 fiasco F&F gave customers their money back plus $50. I haven't heard any other company do that. ROCK ON F&F I'll be placing more orders with you in the near future. read more

They were amazing and worked with us while waiting for a part. They always communicated with us and kept us informed throughout the process. Good customer service. I will be a repeat customer and will be referring them to others. read more

Let me start by saying this is the worst company ever if you shop with this guy or company you will start to have stress issues and high blood pressure. Who ever runs this place is very unprofessional. I paid 944 for two kits and waited about 2 months just to realize my order is on back order. For one who sell items on back order you basically selling items that are not in stock and this company will take your money and forget about you. After waiting months i decide to reach out to the company. I messaged owner and he would reply with two words. Basically responding to me but stalling. I finally got tired of waiting and asked for a refund. The owner said how about i give you a half of a kit and we settle on the difference. I said no way dude please send my refund. He acted as if he would send my refund but stalled for another month or two. Me and this guy have many emails going back and fourth until i got to the point i just send one email daily asking for my refund. It got to the point to where i dont even want to hear what the guy has to say. I tell him i will report to the bbb and now he say he cant refund my money and that i have to go through my bank to get my money back. Not sure whats the guy issue but it really seem like he is a crook or a scammer after maybe 4 months still no refund or item. No one answers the phone now im out 944 bucks and feel very cheated by this company. I didnt want to leave any negative feedback because its not my thing but in this case i need to warn as many people to stay away. This will not be a pleasant shopping experience in any way. Company will just steal your money and give you the run around. Further more ill post every email i have from this guy just so the world can see how this owner or company operates. I dont have much money and i have children to keep safe and take care. I spent my last trying to be smart and buy essential items to protect me and my kids but this company basically took from me and my family and the worst part about it is they dont even care. Only care about the money. The guy called me once and that was only to try to push a item on me that i did not order just so he can keep my money. Now i politely ask for refund and im denied and told to take it up with my bank. This company will run themselves to the ground and its my duty to save new buyers from the trouble and stress that shopping with f&f firearms will bring you. read more

After placing an online order and paying in full over a month went by with no email or any info. I sent an email asking for info and was told product is on backorder and they dont know when it will ship so i tell them i need to change the shipping address since i will be moving before they ship he then tells me he needs proof so i have to jump through hoops because they can't get there business together iam canceling my order never do business with this place again what a joke they are. read more

Guys In this shop are very helpful and friendly they will take care of you for whatever stuff you need I will keep coming here

This is the worst place to buy from its been 4 months still haven't got my order now they ignore me.

Placed an order over 3 months ago and have yet to get anything...no shipping timeline and no way to cancel the order. This place is a scam.

SCAM Alert, Credit Card company said they are getting numerous complaints about items never sent. Nothing in stock but they will take your money. read more

we thought we were going to support a local business and have been wondering where our product is!!!!?? then I read your reviews and I' feel stupid I didn't do my research first because that's some bullshit what you guys are doing not telling people before they order that it's not in stock so we order not knowing it's on back order and you even tell us to expect it in 21 days and it's 3 months later and Now I'm broke and still defenseless I'm not sure how to go about getting a refund AS SOON AS POSSIBLE!!!!!!!!!!?????????? How can I get my money back from your business like by tomorrow?????pleaae atleAst help me out with this please!!!!!! My email is rowincakes@icloud.com and the order number is #105164 ordered august 21st please help me out read more

F Rating by BBB, won't answer BBB complaints, won't respond to customers emails, won't issue refunds. Stalls buyers until time expires to dispute a credit card charge. Don't waste your money there. read more

I ordered end of August, got it middle December. Read their terms and conditions. They respond to emails, not quickly, but respond nonetheless. They may not be good if you want something within a month or two, but hey I read their terms and conditions before purchasing. I will purchase again. read more

I ordered in august it's now September never received no confirmation number no tracking .

I also had ordered 2 glock 19s awhile ago, but after speaking with them I went to the shop in Norco and saw what was going on. I have to give them a 5+ star rating, they were swamped with trying to play catchup. But they were sincere about what had gone on since Covid and were busting ass trying to get things done. I will no longer go to any other 80% site, shop or webpage to get my DIY projects. Outstanding. read more

This business is a effing shit show. From a retired wounded combat Marine, Please Please PLEASE!!!!! DO NOT order anything from this company. Just because there may be one good review doesn't mean most of their services are! Even a busted watch is right two times a day. 1st. Their website says they have things in stock, they do not. They don't even make their own parts and have to wait months for other company's to mail them frames and other parts to complete the kit before they can ship it. 2nd. When you purchase they surprise you with a backorder notice that states that it will be shipped and that they are behind 21 days... That's horse shit!!! They tell you that to buy time hoping they can get the parts they don't have in by then. 3rd When you email them asking what the hell is going on they tell you that the 21 days doesn't mean anything and that they don't have all the parts and that they are waiting for 80% Builders to send them their glock frames. They tell you that it could be months and have no Idea when they will get the parts in. I waited four months without anything. 4th. So I asked them to cancel my order and return my money and they told me some bullshit about not being able to refund my money because something about the company that they had do there payments and had our card info they didn't do business with anymore and didn't have that information. 5th so I had my bank look into the matter because I thought it was sounding like a fake company and told them I didn't receive the product in the date that the site said it would be shipped by and they issued a temporary credit towards my account. So two weeks ago I leave on a Hunting trip and Marine Corps. reunion in upstate NY. My bank tries to get in touch with them with no results in the matter. The temporary credit is reversed and I'm charged a fee and it locks up my bank account while I'm in NY in the freezing cold with no way to buy gear and had to borrow like a bum from my fellow Marines. 6th. So they finally reach out and say they have all their parts in and that they can expedite my order but they can't refund my money due to the above reason. So I told them they had all the parts to please expedite my order now keep in mind my bank has everything on hold waiting to hear from them so the company has not lost the $500 that they have been paid from me, and they send me a message today saying they will ship it out and expedite my order immediately. Then I get a message back saying that I got my money back from my bank and quote "like I said maybe next time" Eddie. Now if you can't access my information to give me a refund how would you know that my bank has issued me a temporary credit while they look into the matter to see if you are actually a real company or not and are going to send me a product or not? This whole thing has been a shitshow from beginning to end and to be honest I'm probably forgetting something in between all those other things I've mentioned. Also please know that I'm not butthurt and just trying 2 Ruin these guys business because I can easily just order other things from businesses that I have a relationship with. What I don't want is for anyone else to suffer or go through this experience and if I can save them from going through a shity business experience and shity customer service then this is a plus. I think this is the first review I've left on a company good or bad. Please don't waste your time with these people. Just go through 80% builders because even if they're out of stock they are going to be in stock before this company is because they do not make their parts in house. And to f&f firearms, if you get on here and try to rebuttal all my comments I swear to God I'll post every email that you sent to me on here! read more