I really wanted to have a positive experience with Prestige Concrete Edging, but unfortunately,…read moretheir business practices have been incredibly disappointing and, in my opinion, deceitful. To give you an idea of the situation: imagine budgeting $16k for a project. You meet with them, they walk the site, review the plans, and enthusiastically agree to the price to "earn your business." However, two weeks after signing the contract and handing over a deposit, they suddenly claimed the project would now cost $29K. My key Issues: Bait-and-Switch Pricing: The final quote was more than double the original agreed-upon price with vague and VERY inconsistent reasoning. Vanishing Deposit: When I chose to cancel due to the massive price hike, they claimed my entire deposit had already been "used up" on excavation. Lack of Integrity: They committed to a budget just to get the signature, only to move the goalposts immediately after. We are currently pursuing legal action to address these practices. This company is simply not worth the stress or the financial risk. I met many reputable masonry and concrete companies during my bidding phase--I strongly suggest you look elsewhere, you've been warned.

PCE did a great job pouring and finishing an exposed aggregate patio slab for us. They responded…read morequickly to our request for quotes and came back with a reasonable price. They started work as soon as weather would allow and cleaned up well before they left. Luis was great to work with we will definately be using them again!

Not only were these men less in cost more importantly they were very attentive to detail, excellent…read morecommunication regarding every aspect of the job and EVERY DAY cleaned up after themselves. We had a beautiful Arizona Flagstone stamped concrete walkway and a yard drainage system done by them. The took out the ice damaged aggregate walkway and we are VERY pleased. As far as the other review the price I was quoted by email was the price I paid at the end after the job was finished. Thank you Edwin

The "work" I was satisfied with, the business side I am not satisfied at all. I asked Edwin for a…read morecontact (paperwork) at the very beginning to include price. He did not supply anything. He attempted to change the price that he agreed to initially at the end. I refused to pay the 200% increase. Buyer beware!!!!!!!!!!

We had a $27k contract for JES to stabilize the foundation of our garage in Charlottesville and to…read moreaddress water that would seep into the basement during heavy rain events. The main work was done very well and professionally. The contract, however, also called for drilling a long hole into the end of a wall through multiple cinderblocks to drain the water intrusion that was getting specifically into the basement's stairwell wall. There was no other access point to the bottom cinderblocks of the stairway wall. It was a clever solution written into the contract, and the provision specifically stated that JES would bring a 36-48-inch masonry drill bit in order to drill a hole long enough to accomplish the goal. After the team completed the main work, we pointed out the need to finish the job by drilling this hole, but they did not have such a long bit with them. We then reached out many, many times over many months to get this hole drilled. Most often we were met with silence, but when we ultimately have gotten a response, the person would say, "Sorry, we will get that done." Twice, JES workers have actually shown up -- but without a long drill bit. They would then look at the situation and understand why the long drill bit was needed, say they would arrange for it to happen, and then radio silence. After we posted a longer version of the story as a review, apparently higher-up JES management people got involved and pretty quickly sent someone out with the right drill and bit to finish the contracted work. Presumably, some HR training has happened also and given that the job is now complete with the vast majority of it having been done well and in a timely manner -- I've now upwardly revised my rating.

BUYER BEWARE!! Misleading Sales Recommendations, Poor Communication, and No Follow-Up…read moreOn April 29, 2026, a JES representative named Zeke conducted our annual inspection of the encapsulation system that JES originally installed. During the inspection, he stated that our dehumidifier was "showing signs of failure" and strongly recommended replacing it. He initially quoted $4,125 for the replacement but quickly reduced the price to $3,500. When we asked what diagnostic data supported his recommendation and whether the unit could be repaired instead, we received no satisfactory answers. I contacted the dehumidifier manufacturer directly and learned that JES technicians should contact the manufacturer's technical support to diagnose error codes and troubleshoot the equipment. According to the manufacturer, no one from JES had contacted them regarding our unit. To verify the recommendation, we hired two independent crawlspace environmental companies to inspect the system. Both companies confirmed that the dehumidifier was operating properly and did not need replacement. Based on these independent inspections, we believe the recommended replacement was unnecessary and would have cost us $3,500 for equipment that did not need to be replaced. Concerned by these findings, I requested that a manager inspect the crawlspace and address our concerns. On May 15, 2026, JES manager JB Samuel visited our home and confirmed that the dehumidifier was working properly, validating that the original replacement recommendation was unnecessary. While he corrected one critical drain concern and added a bolt to the crawlspace door, he also identified additional concerns that had not been noted during the original inspection. It has now been 8 weeks since our original inspection and 6 weeks since the manager's visit, yet we have received NO FOLLOW UP regarding those issues. On June 11, 2026, I sent a certified letter to Dree Gooding, General Manager of the Ashland, VA location, detailing our concerns and requesting a written plan of action. JES has not responded to the letter or provided any resolution. Our experience has been extremely disappointing. We were given a costly replacement recommendation that multiple independent inspections determined was unnecessary. Even after a manager confirmed our dehumidifier was functioning properly, JES failed to communicate, follow through on the remaining issues, or respond to our certified correspondence. BUYER BEWARE!! Before approving expensive repairs or equipment replacements, make sure you get a independent second opinion. Based on our experience, JES did not stand behind its recommendations or provide the level of customer service and follow-up we expected.

so far nice project finished, and mason was able to work around schedule and completed front porch…read morebrick/concrete repairs at the lowest quote hope to see it last since only other option was to demolish porch and start from scratch at over 6000

Won't respond to us anymore. Mailbox full. Texts..... no response. Quoted us $10,000. Charged…read moreus $14,000. Kept saying it was taking more concrete than he thought. Had a Crack in the concrete walkway. He fixed the Crack but SPRAY PAINTED it! See picture. He promised to come back in a year to reseal the walkways. Again. No response.

Work was done on time and in a professional manner. My only problem was that the stone work…read morerequested was not included in the job that Ogburn agreed to do. The person that they recommended for the job wanted 5 times the estimated costs, he wanted $3,000 for 48 sq. ft. of stone work with me providing the stone!!!! Had to do the work myself!!!

From the owner: With over 35 years of experience in the residential contracting industry, Ogburn Construction,…read moreInc., has earned a reputation for delivering superior results and exceptional customer experiences. Concrete repair is now our entire focus. That means if your driveway, patio, pool deck or sidewalk is cracked, sunken or just not looking as it should, you can trust OCI to lift, level and protect it -- without your having to go through the disruption and expense of total concrete replacement. However in the even your concrete is too damaged to repair we are able to replace it with new! Ogburn Construction is the local expert for concrete repair, lifting, and leveling and more. We proudly service Greater Richmond, Central Virginia, Fredericksburg, and Williamsburg. Call us today for a free, no-obligation inspection.

I recommend Estrada Hardscaping. Adrian and his crew put in a 12 x 30 gravel parking space next to…read moreour garage and put gravel in front of our garage door at a fair price.

From the owner: Hardscapes, Decks & More- Transforming RVA Outdoors! read more