Never take your car here for repairs he doesn't know what the hell he's doing! he never told me…read morewhat was actually wrong with my car. He just threw a bunch of parts in it that never fix my car and then charge me 2700$ save your money after coming to him with my issues an actual facts from another mechanic and an invoice on what the other mechanic had to do. I try to go in there and have a nice talk with him and go about it a different way, but it was clear he didn't care about me as a customer at all in the years that I've been going to that place, getting my car fixed he just kept responding by saying I got your car started didnt I? He didn't care what I had to go through or my car broke down just a few weeks after I paid him 2700$ to fix it he didn't see anything wrong with what he did and I hope this doesn't happen to anybody else

I have been to Byron Quick Lube once when I drove my BMW. I thought the waiting area was a common…read moreoil change/car shop typical area. It was clean, there was a tv and many seats for customers. I drove my car up the line went in to check it in with my keys and left. I came back after doing some errands and paid and went home. Very simple, easy process. The only thing I didn't like was the cost of my oil change...keep in my I took in a large BMW which is just a money eater anyway. I ended up paying about $170 for just an oil change. Needless to say I don't drive that vehicle anymore. Other than that, great service, fast and stress free.

Given I'm not a fan of having to fix my truck, but Jeff and Lane's Auto were great to work with…read more Called them at 8am, had my truck towed there, and it was fixed before noon. It was just replacing an alternator (about an hour long job), but his estimate was within $5 of the actual cost and he completed the job BEFORE the deadline. I will never be taking my vehicles to any Rockford shops again. It's nice to know that there are still a few honest and hard working people left around.

Never disappointment with his prices and his honesty. The guy is a lifesaver. Had two services done…read morein the last year and he is fair and pretty timely. He deserves his business. I'm not sure but I think he didn't charge me for testing my alternator and battery before replacement (like the big dealerships do).

I locked my keys, walker, purse & phone in my car this morning at work. Happy Monday....ugh!!…read moreCalled them from my desk & explained. An hour later, the driver had unlocked my car, brought in my walker, purse & phone to my desk. He was SO kind, went above & beyond by doing that. I have used Darrell's Towing for many years, with different cars Ive owned. They have ALWAYS been professional & nice. Totally recommend them!!

Upfront about Price and credit card charge. The cost is less if paid in cash. A check is accepted…read moreif you let them know and have phone numbers or check. Car was picked up at my home and I was allowed to ride in the cab to the dealership. Darrell was a very safe . He was very considerate. He brought me my receipt and the dealership. All in all I was pleased with the experience.

Great tires brought 4 used tires they have excellent service the best tires in Rockfordread more

Very fast, super friendly, not pushy at all, gave me an estimate without trying to push me into…read morepaying right then and there

I've always had great service at the Alpine & Riverside location. Guys are very polite, friendly,…read moreand helpful.

Really impressed with the professionalism, knowledge and honesty of the employees…read more I am new to the area. At one time, I wanted an oil change and both technicians said I didn't need one. I thought it was time for one. They also changed both rear turn signals bulbs for free. One was out. I already had bought two from Advance Auto and they suggested to go here. Thanks Grease Monkey. Judy Steelglove

Very thorough and communicates very well. Great work and customer service. Very reliable. It's nice…read moreto be able to bring your car someplace and not have to Bring it back immediately after because something was missed.

We have been using them for years and they are always fairly priced and do good work.read more

I came in with a brake issue within in an hour they called me back let me know the problem said…read morethey could fix it at a reasonable price 2 hours later I had my car back on the road the same day..I will always take my cars there..

Stopped in to ask about a vehicle they had on the lot. Walked into the office and nobody was there…read more Waited for a minute and was met by two very rude men asking what I wanted. One had no shirt on, great impression of your business. I asked a few questions about the vehicle and it was obvious neither of them wanted to help me. Don't waste your time, shop at one of the many other local (and reputable) dealers in the area.