Thank you, Derek, for fixing both my watches in a matter of minutes!!! Everywhere I went, I was…read moretold either I could get the watches back in 2-3 weeks (or longer) or I was told that they didn't do that type of service there (simply changing the batteries). I was a few minutes shy from your store closing, but I'm so glad I found you! The quality and value of your work was exceptional. I appreciate your friendliness and willingness to help me out with my 2 valuable watches! I will definitely be coming back, as I have 3 more watches that need service soon.

Warm greeting and professional help with my watch repair. Done right then. I was very impressed and…read morepleased with the results. Just stop by and say hi and that Paul recommended you!

We have had exceptional service everytime we have purchased anything from Borrego. The owner has…read morecome out several times to speak with us. Great jewelry store.

I left work early and rushed here to get my battery replaced on my watch only to find out they…read moreclosed 11 minutes before their scheduled time. Never coming back here!

Just went in for watch battery and they were quick and friendly. Definitely coming back and have…read morebeen telling people about it.

We've been going to Rialto for years and have never been anything but happy with the jewelry we've…read morebought, jewelry we've had modified, and jewelry serviced/sized. If you have an idea of what you want, they'll make it happen. The folks that work there seem like they WANT to be there. They're friendly and are experts in all things jewelry.

They are a "one stop shop" type care. I don't have to go all over the place to look for testing or…read morereferral issues. They handle it for you. And on most cases, you do not have to travel great distances to obtain medical services. This is big for me personally because we do not have public transportation available on our area, other than taxi or Urber. That can get expensive.

Armando and Mary were amazing! They kept in good communication with me from start to finish and…read morebeyond. They came and helped spin my late father's grandfather clock up and running in no time flat. They took the time to teach me how to maintain it and upkeep. Their help and guidance on this clock meant alot to me and my family as this is an heirloom. They were both extremely friendly and professional. They will forever be my "go to" time piece advisors and maintainers. Thanks again MOT! D

What an amazing business with amazing owners. This was my second time coming here for jewelry…read morerepair. The owners were fun and professional at the same time. I now have a go to for all thing jewelry, watches and things. Please go see them 10/10 recommend.

Great little place. Been a few times and they are always friendly and quick. Came this time to…read morehave a necklace cleaned and they showed me damage I didn't even notice.

They replaced a 2 year battery and it died in 2 months....go figure that for reliability.read more

Greeted by Mark needed to get a couple links off super nice guy got my watch back quick !read more

I have taken multiple clocks in for repairs. His service is good and rates are reasonable. He even…read morerepaired a cuckoo clock no one else would touch.

Took two vintage mantle clocks to be repaired. One with a mainspring and the other with a…read morependulum. Neither had worked for years. I was greeted by owner and felt very leaving both clocks with him. He met his schedule to return them to me and I am enormously grateful to have them both in excellent working order. I do not believe I could say anything more positive than thank you, Tim.

Excellent service on my mantle clock. Enjoyed meeting and chatting with John and Margaret. John…read morefixed the issue and gave me pointers on caring for my time piece that's over 100 years old. Great value with the mobile service. Highly recommend

Reached out had an appointment and then never showed or communicated. Unfortunate because the store…read morewas always good. No reason for lack of communication!

Very nice and professional staff. They answered all my questions and helped put new batteries in my…read morewatches. I would have gotten more work but I was visiting from San Antonio and couldn't wait for some parts. Place was quiet , neat and looked well established. I'll definitely be back. -R

I brought 3 watches in for link removals for my husband and I. They did the job in 10 minutes! I…read more100% suggest going to this place. It was $50 since I used my card but $15 per watch wasn't bad at all for the quick service.

Back story to the review I'm about to leave! I asked back in March about a reputable jeweler that…read morecould take my wedding rings and my Grandmothers wedding ring and come up with a new design that Included both diamonds from each of the rings! 3 rings in total. Now fast forward almost 6 months and this is the review I'd like to give for WISE jewelers in Cibolo off of Main Street. Do Not and I mean Do not bring your valued , loved and sentimental jewelry to this location. I have had the worst experience and have been left with nothing but melted gold , loose diamonds and a ring that's been taken apart. I was quoted about 4 months for the owner to redesign my rings and come up with a new band plus 2 extra rings with the smaller diamonds to make the bands. I called in July when it was supposed to be ready and was told they were behind and it would be early August. I then called last week and they said they were finishing up and getting them shined they would be ready by end of week. I never heard from them. So I called yesterday and I kept getting the runaround, so I decided to go up there because who would be able to lie to your face. Well that's exactly what happened. I went in and the lady had said they weren't ready and they were still casting the mold. Which mind you last week I was told they were done. at this point I'm livid and all I want is my rings back. She said she had them in the back and it would take hours for her to get them ready. I said I really hope you haven't melted the gold down already which she had. needless to say I asked for her to get them for me now. That's when she went back and had her assistant come to the front to tell me that the rings were not even in the store. The owner then came back up as I asked for her and was told that nothing had been even started and that the rings were just melted down and not even in started. I asked why she would lie not once but numerous times? She never could give me a valid excuse. So please please do not take your business to this lady. If you can't handle a job don't accept it. I went today and thankfully had my rings but am still left with just loose stones , melted down gold and my grandmothers wedding rings which has all the smaller diamonds missing. Edit to add: it now looks as though I'm missing gold I'm so devastated. Weighed what I had verses what my appraisal was and it's not the same and literally missing an entire band of gold.

I won't lie that I was a bit nervous after reading some of the recent reviews. But don't be! I…read morehad three items repaired (and ultimately cleaned)- a beloved cross pendant, my husband's watch, and a heritage pocket watch necklace that had a ton of sentimental value. The work was absolutely beautiful and extremely reasonable. Yes, 3 digits hurts the wallet but for what was done, it could have been far worse and I regained beloved pieces. I wish you could see how truly sparkly and shiny my cross came out! I was awwwwwed!