I highly recommend Abercrombie if you are looking for service that will go above and beyond for your needs and that offers a great customer experience. I needed a difficult jewelry repair to be completed and AJ was the only place around Austin that took the effort to work around the specifics of the project and deliver what I wanted. Jennifer is excellent to work with, I could not be more pleased with the results! read more

Ron is an absolute gem--super transparent, honest, and genuinely helpful. The vibe here is just cool without trying too hard. The selection is unique and feels carefully curated. I've bought, sold, and even had custom work done, and every single time I've walked out happy. The showroom looks fantastic, and the whole team is a pleasure to work with. Consistently great experience. read more

Beautiful little jewelry shop with really nice staff. I took several antique rings in to be appraised, and AJ was very professional and fair. I would absolutely recommend this business I had a quick look at their display cases, and they have very beautiful and unique jewelry for sale. Since I was selling rather than buying, I didn't look for too long! read more

After visiting a few places, this was by far the best experience. They immediately recognized the quality of the piece I brought in and made a strong, fair offer without any pressure or back-and-forth. Professional, respectful, and easy to work with. I'm very grateful and would definitely recommend them. read more

Friendly staff, easy to find location. It was a pleasure to do business with y'all. Easy process.

Great place. I sold my Gold here. Easy to deal with and very nice. I would highly recommend them for anyone who wants to deal with jewelry. Thank you! read more

Can't thank you enough! Steph helped reset my engagement ring for my 25th wedding anniversary. She helped from idea, CAD design (with revisions and tons of questions from me) to the final product. Highly recommend Abercrombie Jewelry for all services! read more

Abercrombie Jewelry - Reset engagement ring solitaire and added baguettes in new setting. - Jewelry Near Me - Austin, Texas

Steph brought out her jeweler with magnifying glass to evaluate a very oxidized squash blossom necklace that I had just inherited. The work would take time and a little money, but I had taken pieces to this jeweler before and I trusted her evaluation. About 10 days later, I had a gorgeous, shiny silver and turquoise heirloom. I highly recommend Abacrombie Jewelry. In addition, their diamond jewelry is impressive and well priced too. read more

Abercrombie was highly recommended to me by 360 Coin Group. I had a fantastic experience today with AJ. He's knowledgeable, very courteous and has old school class. read more

My sister referred me here. I'm so happy I listened. They are amazing!! Steph got me everything I asked for and they have the most reasonable prices in town. Other jewelers were marking up the jewelry I wanted so high, Abercrombie sells jewelry at a fair price. Don't waste money by going elsewhere. What they don't have in stock at Abercrombie they can custom make for you. Love this place! read more

Abercrombie Jewelry - CAD of the wedding ring they are making for me - Jewelry Near Me - Austin, Texas

This place is a dreamy fusion of craftsmanship, professionalism and quality, consistently offering some of the most beautiful, storied pieces I've ever seen. My husband purchased my engagement and wedding rings from AJ and co., the former (pictured) an 18k gold/diamond halo from the 1980s with a Columbian emerald center - both rings are absolutely gorgeous. A family-owned business, the owner is usually onsite which feels personal and accessible. The staff is incredibly knowledgeable - somehow, seemingly, about each and every item in the store. From wearable go-tos to show-stopping statement pieces, Abercrombie offers a wide variety in a range of price points. Their Instagram account is nice too, in the sense that it provides an idea of the breadth of assortment offered at the shop. Five stars, Abercrombie. Thanks for the beautiful jewels! read more

Abercrombie Jewelry - Jewelry Near Me - Austin, Texas

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Excellent selling experience from the Abercrombie buyer, AJ. He told me what things type of gold and silver each things were, how much he would sell them for, and how much he would pay me for them. I went to a few pawn shops before and what AJ ended up giving me was 4x what the pawn stores offered. Very happy someone referred me here, and I will be sending business their way in the future. read more

I sold two pieces of jewelry and had a great experience! The appraisal was quick and very fair. I'd definitely return to sell in the future, or to purchase from their gorgeous selection! read more

Came here for a second opinion on our pieces. Thank God it was a second. The person we worked with questioned EVERY piece. They said each piece was silver when we knew it was white gold. They absolutely low balled us by less than half than what we sold it for. The entire store smelled of mildew/mold. Not the building, the space. read more

This is an example of a quality business and jeweler. I found it by searching Yelp when looking for an antique engagement ring. I went to their site and found the exact ring I wanted to buy for my fiancé. I connected with Steph, who is also a gem of a human, and she got me a price, a time to view the ring and was so amazing to work with. She is extremely knowledgeable and friendly which immediately made me realize that I picked the right place. The ring was perfect and at a great price. My fiancé said yes. If youre looking for a unique piece of jewelry, visit this store. read more

Abercrombie Jewelry - Jewelry Near Me - Austin, Texas

felt awkward to get help. Really disappointed in my experience here. Especially because I had to go out of my way. Felt so awkward.

I had a disturbing experience. My wife and I had purchased a diamond ring and two diamond bands from a friend. She had Abercrombie put together this combo for her originally for her daughters wedding which was cancelled. Abercrombie has appraised the set for over 16,000.00 My wife and I are upgrading her set and I took this one by Abercrombie for appraisal and possible sale to Abercrombie. He did not know when I took it by that I had his appraisal. He offered $1500.00 That's 15 hundred for the whole set. Beware when selling jewelry to these people. read more

It's a rare gem in this day to find real people who love their craft and art. My 18 year old Harry Winston eternity wedding band was too snug, and all I wanted was the exact ring in exactly the right size without a lot of hassle. To my amazement, I found it online at Abercrombie, and it arrived overnight shipping in perfect as new condition. I feel lucky this circa 1989 shop with real communicative and kind people and a real storefront also have modern web-based reach; even more luck to have received my new-to-me 18 stone (to replace my old 16 stone) ring on my 18th wedding anniversary. This can only be kismet. read more

I stopped in to have a watch resized, which being someone who used to work at a store that sold watches, it takes about 10 seconds and all the store associates could do it, with a very basic little gun that shoots out the pins. Right away, I could tell the girl was annoyed that I was asking for this cause they probably get it all the time. But just a warning to people it takes multiple days to get it done here and they charge $40 which is insane. We never charged for it because customer retention was important and doing this little act of kindness was not a big deal. I will say if you're looking for a place to get this done, because it seems to be hard to find a quick spot, Krugers Diamond Jewelers on Congress does it right away and doesn't charge. They just say "think of us when you're in the market". Once the guy there did charge me $10-$15 (can't remember) but that's not a problem. $40 however, is a "go away please" price for something that's extremely simple to do and like I said, takes ten seconds with zero training. I gave them 2 stars cus their jewelry did look pretty and they have the Cartier love bracelets which I'm a massive fan of. read more

I lost my custom made cross and my good friend and master craftsman jeweler A.J. made me a new one! He saved the day and at a quite reasonable price! My jewelry hero! I was distraught and A.J. rescued me! I've done business with Abercrombie for 27 years with Ron and now with A.J. Anything gem related, it starts and ends here for me! Thank you A.J., you have always been a good man! A.J.'s assistant, Stephanie, is as good as it gets! This woman knows her stuff and is always willing to share her knowledge in a most personable and enjoyable way. If you know A.J. and Stephanie, that's all you really need to know about jewelry, they'll fill in the blanks always with honesty and professionalism. read more

Abercrombie Jewelry - Custom made cross to replace lost one A.J. made for me. Oh happy day! - Jewelry Near Me - Austin, Texas

Outstanding, same day service for my silver pendant repair. Now I can enjoy my beloved and only pendant for another 10 years. Totally worth the expedited service fee. Great quality job; it might even last longer than 10 years since the jeweler added a bit more filling to the spots wearing off the fastest. The pendant came back beautifully clean and polished. I highly recommend this place! read more

Abercrombie Jewelry - Silver pendant - Left images before the filling, right images after the filling. - Jewelry Near Me - Austin, Texas

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I commissioned a custom ring from AJ at Abercrombie a few weeks ago. I went to pick it up today and am seriously delighted by the ring. It is exactly as we discussed, but the quality of the craftsmanship is even better than I could have imagined. This is the second ring I have commissioned, the first from a different jeweler and I was so disappointed that my very clear description and diagram were so completely not replicated in the physical ring, I almost cried the first time I saw it. So when I went to get my ring from AJ, I was at little apprehensive when I flipped open the box. It was exactly as I'd pictured it. Even better. Awesome. Smiles. Happy Friday. The ring is a ruby (or synthetic, can't remember / doesn't matter) with two citrines, in a palladium setting. I chose palladium because I like platinum but can't afford it and white gold never looks white enough for me and you know, I'm not getting sterling silver. If you are in a similar situation, I would highly recommend palladium, it is gorgeous and since it is naturally white, it doesn't have to be "dipped" like white gold to stay that color. I really love the setting and the cut of the gemstones is perfect, they are so sparkly and pretty. AJ may see me in Abercrombie again, possibly to have this ring sized down, I seem to be in between a 6 and a 6.5 (you know, if any of you Yelpers want to buy me some bling); possibly to have it cleaned after the ring ceremony at graduation (apparently, you're supposed to dunk your ring in a glass of beer then pound the beer--we're Aggies, duh); or hopefully someday to commission some more jewelry. I can't recommend Abercrombie enough. They saved me from horror of having to buy the official class ring and gave me something I can actually enjoy wearing, at a fair price, in a excellent time frame. Perfecto! read more

Abercrombie Jewelry - The official class ring, the ring I drew, and the ring AJ made - Jewelry Near Me - Austin, Texas

I can't recommend Aj enough!!! Just walking into the Abercrombie Gems everyone was so professional and welcoming. It is a little nerve racking going through a divorce now needing to sell my engagement ring with a trusty buyer. Aj was so friendly and very knowledgeable explained every step. His appraisals are so honest and fair and I left feeling so grateful. Thanks again Aj and Abercrombie Gems! Ill be sending all the divorcees your way lol!! read more

With a design background i wasn't going to be happy with some big store, same as everyone engagement ring. Enter Abercrombie. Loved working with them and I'm so happy with the final product. They took gems from the family and turned them into a modern design that's unlike any other. Pricing was super affordable and they were super fun to work with. Will definitely be returning. read more

Abercrombie Jewelry - Jewelry Near Me - Austin, Texas

A.J. and Steph were wonderful to work with from our first visit to picking up the engagement ring. My now husband and I wished to have a setting that really showed off our OEC diamond and had a low profile. We chose to go to Abercrombie Gems on an instinct that they were knowledgeable about antique/vintage settings and old European cut stones based on reviews and their website. We showed A.J. and Steph what we were thinking and were provided great insight. We were very impressed with their off the bat knowledge! Plus, the shop is so charming - it was hard not to want to look at everything. The whole custom process took almost 6 weeks, which was very reasonable. The store was also very prompt and responsive to our emails, no matter what we were inquiring about. We were also impressed that they took requested fine tuning to the ring seriously - you could really tell that they wanted us to be completely in love with the end result. Most of all, the ring is absolutely beautiful. Abercrombie Gems also resized my husband's natural white gold wedding band, which is a family heirloom. It was his mother's original wedding band (his parents had matching bands), so it had to be resized about 2 sizes up. It came out perfect, as the ring came out looking the same, just bigger. Abercrombie Gems' prices were quite reasonable given the craftsmanship and time put into their custom pieces. The resizing of my husband's band was quite inexpensive. We highly recommend Abercrombie Gems! read more

Abercrombie Jewelry - Thank you A.J. and Steph! - Jewelry Near Me - Austin, Texas

I bought my wife a ring with 3 tiny diamonds about 15 years ago as our first piece of jewelry between us. It has room for 4 more diamonds (equal size) and I thought it would be a thoughtful gift. Abercrombie did it in half the time and half the cost of 2 other places. High quality work and they've earned a lifetime customer. read more

I had a custom wedding band constructed using diamonds from my mother's ring to make a guard that would surround my engagement ring (an heirloom from my fiancés family). The design process was thorough and professional with constant communication and illustrations and the final product is even more gorgeous than the renderings or my own imagination could have possibly hoped. I trusted Abercrombie with my prized possessions and they created an artful piece that I will treasure throughout my life and will be no doubt be treasured throughout my family in future generations. Thank you so much! read more

Abercrombie Jewelry - Custom ring guard wedding band made from the diamonds of my mother's ring. - Jewelry Near Me - Austin, Texas

AJ helped me today and was very ethical and generous with his appraisal of my jewelry. I highly recommend this business

I enjoyed working with Abercrombie to redesign my ring. Katie and the staff were so pleasant and easy to work with. They kept in touch and delivered on time for me to wear my ring to an important event. I very much appreciated their professional approach to my requests. read more

AJ was able to assess my gold jewelry with me sitting across from him. Quick and painless. I was happy with the amount. Lots of beautiful jewelry on display in the store--not at all a pawn shop vibe, as is often the case when selling your stuff. Thanks! read more

If you're looking for a company that really knows vintage jewelry and how to work on it, this is that company. Unfortunately, my vintage engagement ring was mangled by another jeweler in the process of resizing, and I thought the damages were irreparable. Abercrombie Gems was able to completely bring my ring back to life and fix all of the warping/breaks that had happened to it. Katy & Steph were super helpful in letting me know what exactly happened to my ring to make it disfigured, listening to how I wanted it look, and communicating how this process of getting it fixed would work. They were able to fix my ring in less than a week, and the work was immaculate (at a very reasonable price, too). Thank you so much for a great experience! I couldn't be happier with my ring. read more

I have worked with Abercrombie Gems twice and each time I was very happy with the service. The first time, in 2009, I was just looking to sell a ring for the best price I could get. I tried a few other jewelers in town, and AG&PM gave me the best bid. I was able to sell that ring and buy a bad ass dresser, that, honestly, made me happier than that ring ever did. More recently, I wasn't looking to sell a ring, but instead change out the diamond with another stone. I wanted it to look less Stepford Wife and more rock star. Once again, when I walked in I was reminded how welcoming and warm the shop was. The lovely girls behind the counter were easy to chat with and made me feel comfortable. The store has the most ridiculously beautiful vintage jewelry - that, along with the treatment I received, made me feel way cooler than I am. Onto AJ! AJ is the jeweler of the shop and listened to the ideas I had and how I wanted the ring to look. He seemed to know exactly what I wanted without me having to say much. At other shops, I felt like I should have brushed up on my jeweler jargon so I could understand what they were talking about. AJ and I looked at a few different stones and settled on a dark green, that we agreed would turn me into the rock star I wanted to be. I was worried it was going to be a bit dark, but I decided to trust the professional. A week later I got a call that it was ready to be picked up. Again, my coolness level increased when I walked in the shop, and I got to bring my pup, which the girls loved, and I loved them more for it. The ring is GORGEOUS, the stone that AJ recommended is perfect and looks fabulous in the setting, and, more importantly, I feel fancy shmancy when I wear it. I highly recommend checking out AG&PM before going anywhere else, why waste your time when you will end up there anyway??? If you don't believe me just look at their Instagram, @abercrombiegems, it is basically jewelry porn, so enjoy! read more

My experience here was kind of meh...the jeweler introduced himself to me on the phone when I called ahead but not when I popped in. I dropped off my ring and felt really odd about it because I didn't establish any sort of understanding with the man behind the counter that would be sizing down my engagement ring. It was tough enough to trust having it sized down but to leave the shop feeling as though I'd left my engagement ring with strangers was a bit overwhelming not to mention unnerving. I got it back and you can see where it was sanded down to hide the seams from the ring being cut and sized down as if it were done quickly and haphazardly--much like the initial transaction. What is more is that he did not even verify who I was when I picked it up! They have custom made pieces in the store that are absolutely beautiful but whoever was manning the store did not even offer to show me wedding bands or explain any of the services they provide as custom jewelery makers. I felt he could not get me out the store fast enough. I went here at a friend's recommendation, but I think next time I'll stick with Benold's if I want to keep it local for fine jewelry. Lack of service and lack of care is certainly not what you expect from a jeweler. read more

My fiance and I needed to get our watches cleaned and polished and fortunately found this place on Yelp. He has a Rolex and I have a David Yurman so naturally we wanted to take this to a true professional. Needless to say, Abercrombie did a fantastic job! The turn-around time was pretty fast (2 days) and it was decently priced at $130 for both watches. I will definitely be coming back because they made our watches look brand spankin' new! Additionally, this place has extremely nice jewelry and they have a great assortment of pearls and unique stones. I will definitely recommend this place to anyone who needs a good watch-cleaning or is looking for some high-end jewelry. read more

I have a very special antique ring that needed some repairs. I debated for a long time where to take it to because I was worried about the cost and the delicacy of the ring. It's probably worth more in sentimental value then actual value so I didn't want to spend too much on repairs. I had visited Abercrombie's website several times and was impressed with the antique jewelry they had so I decided to give them a try. I stopped by while I was in Westlake, told them what I wanted done. The whole transaction took about 5 minutes and the staff was very nice. They told me they would call back and give me a quote. About 5 min. after I left the store they called back and I gave me the quote and told me when it would be ready. The quote they gave was amazing, and I was so happy that everything seemed to be straightforward, honest, and helpful. Customer service is severly lacking these days but not at Abercrombie. I picked up my ring this week and they did an amazing job, the price was exactly what they quoted me and they shined it up so it was super sparkly. I took away a star because they told me it would be ready on a Thursday and it wasn't ready until the following Tuesday. However, I was in no hurry and just wanted the job done well and felt like I got this at Abercrombie. The staff was amazing through the whole process, I'm definitely a fan of this company and would recommend, especially with antique or specialty jewelry. read more

I went to Abercrombie based on their amazing Yelp reviews. Yes, they have excellent customer service. They were timely. They were affordable. They understood the piece held high sentimental value and were reassuring that they dealt with antique and fine jewelry day in day out. However, the family heirloom necklace that I took to be repaired wasn't repaired exactly as it should have been based on both the repair person's suggestions and my instruction. Perhaps whomever did the repair wasn't who I met with when I dropped off the piece? Functionally, the necklace and charm are wearable and while disappointed, we've decided to keep it as is. (They did offer for me to bring it back in to see what could be done). Understand this job could have been an aberration in their quality work but wanted to share my experience. read more

I went to visit this place after recommendations from Yelp and seeing their work in a few local publications. I was greeted very warmly by the staff, even though the owner was assisting other customers. I had gold to sell, as well as needed an item appraised. While I was waiting, I had the opportunity to look at their designs which are, quite simply, stunning. The owner was extremely helpful, cordial and knowledgeable, and I found him to be amazing. The only "drawback", if there is one, is that the designs are expensive, but you definitely get what you pay for here. I highly recommend this jeweler and their staff. Amazing service. You can't go wrong! read more

First time working with AJ & Steph. They were both super nice and AJ made a stressful situation much better with his professionalism and honesty. I appreciated how easy it was to sell my earrings and the kindness of you both! read more

I took a ring in for resizing. It is an odd shape platinum band. Clerk was very helpful and explained my options to me very well. The work was done well, it was completed exactly when I was told it would be and the final price was a few dollars less than what I was quoted. My wife is probably going to have similar work done on her ring here as well. read more

I can't tell you how excited I was to find A.J. and have him work on my ring! He is brilliant! I just picked it up and can't believe how wonderful it looks! Let me start from the beginning. We got engaged on 01/01/2013. My fiancee gave me his Grandmother's ring she was given in 1925. Needless to say, it's a very special piece. It was too big but for the first 2 weeks I just wanted to wear it. I thought I had heard great things about Kruger's downtown so I took the ring there to have them size it. The Jeweler came out, looked at my ring and told me it was going to need much more than just sizing. The band had a crack, the prongs were not holding any of the diamonds correctly (11 diamonds total), and it needed to be 'dipped again". Please forgive my ignorance, the dipped again thing was something about the rundown of all the metal. He told me all of this would cost somewhere around $785. I was disappointed but, it was 83 years old and figured it might just be time for a little face lift. WRONG!!!!!!!!!!! I didn't go back. My best friend and I went to the Texas Monthly Bridal show this past weekend and A.J. happened to have a booth. Don't quote me but I believe his sign included something like, we specialize in vintage jewelry. We stopped, chatted about my ring and his collection, and were just about to walk away when my best friend asked him how much he charged for sizing. He asked me if he could see my ring again. He used his loupe and said that yes, it did have a crack in the band but with that and sizing he'd charge me $85. ARE YOU KIDDING ME! So I asked him to take a look at the diamonds to see if they were ok, they were fine. He said that with the prongs, that's something he always checks after any sizing. "That's just part of the sizing". I was SO excited! I called him Tuesday, took my ring in at 5:30 after work and just picked it up (Friday about the same time). It looks amazing! It's perfect and extra sparkly! I can't say thank you enough to A.J. for taking such great care something so special to us. If you need a Jeweler, I highly recommend Abercrombie! They now have new life long fans! read more