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    Abercrombie Jewelry

    4.7 (103 reviews)
    Open 10:00 am - 5:30 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Abercrombie Jewelry

    Personal property appraisal

    Abercrombie Jewelry Photos

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    Recommended Reviews - Abercrombie Jewelry

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    Reviews With Photos

    Reset engagement ring solitaire and added baguettes in new setting.
    Tracye O.

    Can't thank you enough! Steph helped reset my engagement ring for my 25th wedding anniversary. She helped from idea, CAD design (with revisions and tons of questions from me) to the final product. Highly recommend Abercrombie Jewelry for all services!

    CAD of the wedding ring they are making for me

    My sister referred me here. I'm so happy I listened. They are amazing!! Steph got me everything I asked for and they have the most reasonable prices in town. Other jewelers were marking up the jewelry I wanted so high, Abercrombie sells jewelry at a fair price. Don't waste money by going elsewhere. What they don't have in stock at Abercrombie they can custom make for you. Love this place!

    Stephanie B.

    This place is a dreamy fusion of craftsmanship, professionalism and quality, consistently offering some of the most beautiful, storied pieces I've ever seen. My husband purchased my engagement and wedding rings from AJ and co., the former (pictured) an 18k gold/diamond halo from the 1980s with a Columbian emerald center - both rings are absolutely gorgeous. A family-owned business, the owner is usually onsite which feels personal and accessible. The staff is incredibly knowledgeable - somehow, seemingly, about each and every item in the store. From wearable go-tos to show-stopping statement pieces, Abercrombie offers a wide variety in a range of price points. Their Instagram account is nice too, in the sense that it provides an idea of the breadth of assortment offered at the shop. Five stars, Abercrombie. Thanks for the beautiful jewels!

    RJ J.

    This is an example of a quality business and jeweler. I found it by searching Yelp when looking for an antique engagement ring. I went to their site and found the exact ring I wanted to buy for my fiancé. I connected with Steph, who is also a gem of a human, and she got me a price, a time to view the ring and was so amazing to work with. She is extremely knowledgeable and friendly which immediately made me realize that I picked the right place. The ring was perfect and at a great price. My fiancé said yes. If youre looking for a unique piece of jewelry, visit this store.

    Custom made cross to replace lost one A.J. made for me.  Oh happy day!
    Julia D.

    I lost my custom made cross and my good friend and master craftsman jeweler A.J. made me a new one! He saved the day and at a quite reasonable price! My jewelry hero! I was distraught and A.J. rescued me! I've done business with Abercrombie for 27 years with Ron and now with A.J. Anything gem related, it starts and ends here for me! Thank you A.J., you have always been a good man! A.J.'s assistant, Stephanie, is as good as it gets! This woman knows her stuff and is always willing to share her knowledge in a most personable and enjoyable way. If you know A.J. and Stephanie, that's all you really need to know about jewelry, they'll fill in the blanks always with honesty and professionalism.

    Silver pendant - Left images before the filling, right images after the filling.

    Outstanding, same day service for my silver pendant repair. Now I can enjoy my beloved and only pendant for another 10 years. Totally worth the expedited service fee. Great quality job; it might even last longer than 10 years since the jeweler added a bit more filling to the spots wearing off the fastest. The pendant came back beautifully clean and polished. I highly recommend this place!

    The official class ring, the ring I drew, and the ring AJ made

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    1 month ago

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    6 months ago

    Friendly staff, easy to find location. It was a pleasure to do business with y'all. Easy process.

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    1 year ago

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    2 years ago

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    3 years ago

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    7 years ago

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    3 years ago

    felt awkward to get help. Really disappointed in my experience here. Especially because I had to go out of my way. Felt so awkward.

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    6 years ago

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    8 years ago

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    6 years ago

    AJ helped me today and was very ethical and generous with his appraisal of my jewelry. I highly recommend this business

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    4 years ago

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    8 years ago

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    Page 1 of 3

    Ask the Community - Abercrombie Jewelry

    Hi I'm looking to sell a Platinum male wedding band. Do you buy this type of jewelry there or can you point me in the right direction?

    We purchase platinum jewelry.

    Don’t See Your Question? Ask Away!

    Review Highlights - Abercrombie Jewelry

    Abercrombie Gems' prices were quite reasonable given the craftsmanship and time put into their custom pieces

    Mentioned in 21 reviews

    Read more highlights

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    Westlake Hills

    The associate at the register had a condescending attitude towards me and my family and…read morecontinuously repeated the price as if to deter us from buying an item; after completing and bagging the purchase, she also demanded ID to match with the debit card. Overall, the selection of items was to our expectations, but our experience with the staff here was unpleasant and will be our reason for not returning.

    Want to experience the worst customer service of your life? Come here! Not only will everyone in…read morethis showroom lie to you. But there's also a loud crying baby in the office. Which is completely unprofessional. They also use their phones to play games while talking to you. And no one knows how to do anything in the store other than the manager who's only there half of the time. When making the purchase they didn't know how to use the register. So they constantly kept going into the office to speak to the manager who couldn't come out because they're with the crying baby. Then when I call with basic questions like when will the ring arrive they will hang up to ask the manager. One guy told me he'd call me back and never did. I had to call him a week later and ask to be on hold to finally get an answer. They don't follow up. They don't know how to do anything. They don't care about you or your purchase. I was told my ring would be in, in two weeks. Four weeks went by and still no ring! Not even a single update about it. I had to reach out to them just to get hung up on. This place is a mess and I'm not sure how they're still running. They need a lot of help. Wouldn't shop here ever again and definitely will not recommend to anyone either. I'll actually tell everyone to not come here or waste their time here. Shop elsewhere.

    Abercrombie Jewelry - jewelry - Updated June 2026

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