Very friendly and respectful staff. They showed professionalism all the time and respect all the…read moreCovid norms and rules. Dr. Sheckter was very kind and patience during the eye exam; she took the time to ask questions and explain what she was doing step by step. They do not "push" you to buy in their glasses store as other places, that's great for me because I always feel bothered when they do that. Definitely I would recommend this optometrist office.

Great service. Was able to get an appointment reasonably quickly. Exam went well and Dr. was…read moreknowledgeable. Optical shop had lots of great frames (best I've seen in the area).

Both my mother and I are patients at Phoenixville Eye Care Specialists (PECS). The office is…read moreextremely well run. They see you at the appointed time. There is no unnecessary waiting. In-and-out in about an hour. Bravo!! We are patients of Dr Shechter. She is thorough and very professional. Recently my 86-year-old mother became alarmed at a sudden change in vision. Dr Shechter was able to see her immediately! She diagnosed the problem and referred her to a wonderful retina specialist, Dr Saran. The staff at PECS called the specialist on our behalf and secured an appointment for the very next day. How gracious and wonderful!! We always considered Dr Shechter and the staff of PECS to provide 5-star professional service for our routine eye care. Based on this unusual situation (when thorough and prompt service is critical) we wish we could give them 6-stars. Thank you!!

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. Note, the receptionist at this location, is the lone exception to an entire staff that is cordial, and nice. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

If I could give this place negative stars I would! The Doctor and his assistant were very nice…read moreduring the consult but the staff are so incompetent. They were over an hour behind with appointments the day of my procedure. Patients were backed up out the door waiting to be checked in. Very limited space in the waiting room for seating and some people opted to wait outside because there were no available seats. Other patients that came in after me were seen before me and the office had the audacity to call my home and say I missed my appointment when I was sitting in the the waiting room for over an hour. The receptionist even discussed why a patient was there in front of the other patients. The Doctor previously told me the procedure I needed takes less then a minute and I feel my time was wasted. Needless to say I left without being seen for my procedure. I will never go back or recommend them to anyone. Save your copay and go where your time and you, as a patient are valued.

I had several places removed from around my left eye. the personnel were all very professional and…read morefriendly. Dr.Jaclyn Gurwin was exceptional. Her professionalism and mannerism was first class. She is great. Not only was she very easy to talk to, she was exceptional at her job. She removed 5 places around my left eye. After 4 days no one even noticed it. They have all healed exceptionally well. She is the greatest. 5 ++ Jeanne C, Hoffman

Was here for a 10:30 appointment but it was close to an hour later before I was called. Not sure…read morehow you get that far behind that early in the day and I would have appreciated being told how long they were running behind when I checked in. Once they called me, the associate was nice doing the various tests but when it came time to see the doctor, it felt a bit like a factory. I felt like I was being rushed and not a whole lot of dialog. Just got right down to business, gave the diagnosis, and moved me on. Not saying the doctors aren't good, but would like to see more personality and interaction with the patient. Ultimately I will need a procedure to correct an issue, but he didn't seem to want to be bothered with my questions. I left feeling a bit nervous and ended up trying to get my answers on the Internet.

What a great experience at BJ's optical. Donna and the team did a great job fitting my family for…read morenew glasses, me included. I purchased two pair with progressive lenses, not one problem adjusting, even my prescription sunglasses. They were perfect. When I purchased at the local chain eyeglass store it took me a few days to adjust to the new specs, not here, all good. Donna took the time to make sure everything was measured properly. Keep up the great work.

I have been seeing Dr. Heather at the Phoenixville location for many years now and she is just…read morewonderful. She listens carefully, to my questions and concerns, does a comprehensive exam and evaluation, explains what's going on with my eyes, and talks about treatment options. I will never willingly go anywhere else for eye care. In addition, Jessica is a wizard at adjusting glasses that get bumped out of kilter by grandchildren, and the ladies at the front desk are always cheerful and pleasant both in person and on the phone. This location is twice as far from my home as the Paoli location, but I still prefer to go to Phoenixville.

I was referred to Dr Megan Lynott for a consultation of her specialty in Eye Movement disorders…read more She is an employee on salary at the 'Village Optical' and works in their different locations. Dr Lynott falsified my medical records, committed Medicare fraud, unethical behavior, refused to ever meet , talk or write to me explaining her findings. This was supported and encouraged by the owners of Village Optical. I spoke with and emailed the owner, Greg Vallino and his brother Marc Vallino a number of times regarding these issues and asked that they have her follow through with her job and explain her findings to me. Their first response was "we are 100% sure that Dr. Lenott's Documentation were accurate". if they had audio recordings of appointments they would know she's lying. The only possible way they could say that is if the wrote or helped her write the falsified records. Which are now part of my permanent Medical Record. She sent these falsified records to my primary care physician without my permission. This company has no morals, and no ethical standing . they commit Medicare fraud, lie to their patients, which for me, has delayed any possible diagnosis or treatments that could help improve my vision following cataract surgery and a lens exchange For over 6 months. Greg Vallino had Dr Lynott dismiss me as a patient the day after I found out about these document. It has been almost 6 months. I had to go to another specialist who explained all of their testing results, what my diagnosis was, and what they recommended would help improve the vision in my right eye. No individual, especially patients, deserve to be treated in such an unethical manner. There doors closed and their license revoked. ***** I am doing and will continue to do everything I can to bring justice . I would never recommend for anyone to see any of their doctors because the owners are so corrupt that would be Greg Vallino and his brother Marc Vallino. I Hope this will help other patients to seek ophthalmology care at a different practice . We only have two eyes and must do everything to take care of them by seeking the most qualified, professional and ethical doctors we can. Stay Safe ~