Both my mother and I are patients at Phoenixville Eye Care Specialists (PECS). The office is…read moreextremely well run. They see you at the appointed time. There is no unnecessary waiting. In-and-out in about an hour. Bravo!! We are patients of Dr Shechter. She is thorough and very professional. Recently my 86-year-old mother became alarmed at a sudden change in vision. Dr Shechter was able to see her immediately! She diagnosed the problem and referred her to a wonderful retina specialist, Dr Saran. The staff at PECS called the specialist on our behalf and secured an appointment for the very next day. How gracious and wonderful!! We always considered Dr Shechter and the staff of PECS to provide 5-star professional service for our routine eye care. Based on this unusual situation (when thorough and prompt service is critical) we wish we could give them 6-stars. Thank you!!

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. Note, the receptionist at this location, is the lone exception to an entire staff that is cordial, and nice. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

If I could give this place negative stars I would! The Doctor and his assistant were very nice…read moreduring the consult but the staff are so incompetent. They were over an hour behind with appointments the day of my procedure. Patients were backed up out the door waiting to be checked in. Very limited space in the waiting room for seating and some people opted to wait outside because there were no available seats. Other patients that came in after me were seen before me and the office had the audacity to call my home and say I missed my appointment when I was sitting in the the waiting room for over an hour. The receptionist even discussed why a patient was there in front of the other patients. The Doctor previously told me the procedure I needed takes less then a minute and I feel my time was wasted. Needless to say I left without being seen for my procedure. I will never go back or recommend them to anyone. Save your copay and go where your time and you, as a patient are valued.

I have a problem with my right eye with extremely blurry vision & I had been told that it is a…read moreresult of "dry eye". It is really bad & affects me daily. I've tried everything I was told to do without any relief. I was convinced it was something else - so I went to this office for a second opinion. It's Penn right - it has to be good. I had a good experience in the office & felt like they took me seriously & gave me a thorough exam. They confirmed nothing was wrong - and it was dry eye giving me the blurred vision. I left & continued the drops & night gel & still nothing works And i continue to have severely blurred vision. 2 more months & I couldn't stand it & looked for a third opinion & made an appointment with Wills Eye 2000 Hamilton Street in Philadelphia. I saw a Dr. Harris - who within 5 minutes into examining me said - you have mild dry eye - which absolutely is not the cause of your problem. An hour later after many tests I was properly diagnosed with posterior capsule opacification (PCO) & am scheduled for a YAG laser capsulotomy next week. It's a quick outpatient procedure for a fairly common problem that should restore my vision. Thank you 2000 Hamilton Wills Eye. Penn Eye Media - you had a big miss here.

I have enjoyed my yearly visits to DR, Brucker for eye exams these last 2 years…read more She is pleasant, knowledgeable, relaxed, informative and always on time. I would highly recommend her.

When I found out that my cataracts were going to have to be removed, I searched out a new…read morepractitioner. My first criteria was that they were associated with Wills Eye Care. After some on-line research, I made an appointment with Dr. Cutney and was 100% satisfied with her knowledge and the caring demeanor of she and her staff. Two surgeries later, I live in a crystal clear world without the need for glasses that I have worn for over 60 years! Dr. Cutney is an awesome surgeon who truly cares and that is a rare combination. Plus, Jennifer and Rosemary are top shelf. Hope you never need her services, but if you do, do not hesitate for a minute!

From the owner: We Understand How Important Your Eyes Are To You. Here at…read moreCataract & Family Eye Care, you can expect a personalized experience from the moment you enter the office. Our friendly staff and Wills Eye-trained comprehensive ophthalmologist will make you feel comfortable while providing a thorough eye examination and offering state-of-the-art eye diagnostics and treatment. Dr. will communicate her findings to you and answer any questions that you may have about what treatment is right for you. A Board-certified ophthalmologist, Dr. Cutney performs cataract surgery and laser vision correction surgery at the Wills Eye Surgery Center in Cherry Hill and at the Surgery Center of South Jersey in Mount Laurel. She is fully compliant with the American Board of Ophthalmology Maintenance of Certification program. Areas of special interest include minimizing spectacle dependence after cataract surgery, treatment of glaucoma, and management of ocular surface disorders including dry eye syndrome. She is fully trained in the use of presbyopia-correcting intraocular lenses, including Tecnis multifocal, Restor, and Crystalens implants. She can truly customize your cataract surgery by discussing astigmatism correction options with you, including toric intraocular lens implants or limbal relaxing incisions. She is certified in laser vision correction techniques, including LASIK and PRK, VISX laser, and custom wavefront treatments.

I have a strong family history of eye problems and I feel secure entrusting my visual health with…read moreDr. Ward. I highly recommend him, especially for retina issues.

From the owner: Chester County Eye Care is the premier ophthalmologist and optometrist practice in Chester County…read morewith over 40 years experience in advanced specialty eye care. We offer state-of-the-art diagnostic and surgical techniques in the management of cataracts, glaucoma, macular degeneration, diabetic retinopathy, corneal disorders, dry eye and more. We also provide LASIK, routine eye care, contact lenses, and cosmetic treatments. With three offices in West Chester, Exton, and West Grove, we serve the Chester County area including Malvern, Frazer, Coatesville, Thorndale, Downingtown, Jennersville, Kennett Square, Paoli, Chadds Ford, and Oxford.

Very friendly and respectful staff. They showed professionalism all the time and respect all the…read moreCovid norms and rules. Dr. Sheckter was very kind and patience during the eye exam; she took the time to ask questions and explain what she was doing step by step. They do not "push" you to buy in their glasses store as other places, that's great for me because I always feel bothered when they do that. Definitely I would recommend this optometrist office.

Great service. Was able to get an appointment reasonably quickly. Exam went well and Dr. was…read moreknowledgeable. Optical shop had lots of great frames (best I've seen in the area).

I had a detached retina and other eye problems. Dr Roy found and fixed them all and now my vision…read moreis 20/20! Can't recommend Dr Brod enough. The best of the best.

Please disregard other review previously submitted. Dr. Brod responded, he will still be my…read morehusband's retina specialist as long as possible.

I had several places removed from around my left eye. the personnel were all very professional and…read morefriendly. Dr.Jaclyn Gurwin was exceptional. Her professionalism and mannerism was first class. She is great. Not only was she very easy to talk to, she was exceptional at her job. She removed 5 places around my left eye. After 4 days no one even noticed it. They have all healed exceptionally well. She is the greatest. 5 ++ Jeanne C, Hoffman

Was here for a 10:30 appointment but it was close to an hour later before I was called. Not sure…read morehow you get that far behind that early in the day and I would have appreciated being told how long they were running behind when I checked in. Once they called me, the associate was nice doing the various tests but when it came time to see the doctor, it felt a bit like a factory. I felt like I was being rushed and not a whole lot of dialog. Just got right down to business, gave the diagnosis, and moved me on. Not saying the doctors aren't good, but would like to see more personality and interaction with the patient. Ultimately I will need a procedure to correct an issue, but he didn't seem to want to be bothered with my questions. I left feeling a bit nervous and ended up trying to get my answers on the Internet.

It is unfortunate that they choose to have a single telephone number for all 3 locations…read more This choice is not wise as one is often left on hold & it is hard to get a call back. Additionally they do not carry all frames at all locations. I had my exam in Paoli and they had scheduled a future appt. I went in earlier to order new frames and lens. I was then informed I had to go to their West Chester office to order the frame. Well having wasted my time, I went to Pinnacle and ordered my frames and lens.

From the owner: At Vistarr, you'll be cared for by board-certified ophthalmologists who graduated from and taught…read moreor now teach at the most prestigious eye institutions in the world, including Thomas Jefferson University's Wills Eye Hospital and the University of Pennsylvania's Scheie Eye Institute. Our founding physicians have also served as the Chiefs of Ophthalmology at Chester County Hospital and Paoli Memorial Hospital for more than 30 years. Vistarr's physicians are supported by a team of highly trained optometrists dedicated to correcting your vision with just the right glasses or contact lenses.

I had a follow up cataract surgery visit with Jenny Dang. She was rude, rushed, dismissive and more…read moreinterested in her computer than the patient, answered questions with generalities. Dismissed me at end of visit by shoving a folder at me saying" go right and give this to the front desk for me". Never looking up from her computer. Her assistant Liz was just as bad. Would not trust her with my care. I have seen several doctors and assistants at Chester County Eye Care and have had good experiences. The front desk is great too.

I would have given them a 5 star but for the help. The Doctor I was dealing with was top notch. The…read morestaff other than the desk help is unconcerned for the most part and if you are not in the office, you get put off for answers till after they close then they call your phone. Even if you call them back 4 seconds after they hang up on a missed call they will not answer leaving you waiting yet another day for answers and they always call back just at the time they close. Not during the day. I am certain this is a company planed policy and not due to the workers attitude, but it comes across as bad attitude none the less.