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    Face 2 Face Aesthetics & Wellness

    2.3 (3 reviews)
    Open 9:00 am - 5:00 AM (Next day)

    Services - Face 2 Face Aesthetics & Wellness

    Cosmetic surgery

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    Karpovck Mark,DMD

    Karpovck Mark,DMD

    1.0
    (2 reviews)
    3.2 mi

    First and foremost, I never leave negative reviews for anyone yet I really want to forewarn…read moreperspective patients/customers of the unbelievable experience I had with this practice and disgracefully yet very thankfully only through phone contact. Contrary to the majority of establishments belief that provide a service to individuals be it medical or whatever, it is the customers that keep you going and not the other way around so lose your stinking attitudes, as I for one don't and wont ever tolerate it & you. In finally getting to speak with I assume was unbelievably the doctor's patient coordinator Laurie, as she insisted on only speaking to the possible driver, if I, the one who found them for my mom, cares for her 24/7/365 and was paying for her had in fact agreed on everything, such as the treatment plan, cost and etc, which I did not, just started turning me off greatly right from the onset. What really made me make the final decision of taking my mom somewhere else was, here Laurie is abruptly interrupting me while I'm trying to convey to her my mother's medical need for contact and then very prematurely outlining the necessary policies for pre-op along with unbelievably what medications will be used for the procedure. All this when we haven't agreed or committed to anything or even seen the doctor yet. I don't know if their mindset is for a medical drive thru yet let's just slow down here shall we, as this is my elderly mother's life here and not just a hamburger or etc. How by just speaking on the phone can someone, who hasn't seen the patient or isn't even the one who will ultimately perform the procedure, if in fact agreed upon, determine the price, what exactly is needed in regards to medications or anything, as this along with the abrupt interruptions and very obvious attitude greatly soured me and turned me off to going any further. Yes I know costs are mostly everyones concern yet for me good quality & genuinely caring service is far more important and especially when it's for a loved one, and unfortunately it's something I just didn't feel was here.

    I was overcharged,lied to, yelled at during surgery, locked out of the office during my scheduled…read moreappointment time and then I was ignored. That is until I posted a negative review. Once they read that, they sent me a letter threatening prosecution, lawsuits and so on. The office uses fake names to leave themselves good reviews. They use those same names to leave fake negative reviews for their local competitors and any patients that leave a bad review. They had never been one of my customers and only knew the name of the business from the paperwork I filled out. They posted a lie saying we dont call back and something about money. They tried to sound "urban" maybe and messed it all up. That bad review was up there for a year before I knew it, and I WILL NOT just let it go. I have just begun to set this right. The difference between them and me, I will only post the truth, anything they say will just help my case for malicious slander ,.... I really have no idea what to call what they are doing, I just know it is wrong. Something is very wrong with this place

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    This is the kind of work they do, buyer beware!

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    This is the kind of work they do, buyer beware!
    Lady Lake Dermatology & Mohs Surgery -The Villages

    Lady Lake Dermatology & Mohs Surgery -The Villages

    1.8
    (5 reviews)
    1.5 mi

    My mother passed from Squamous cell carcinoma while being misdiagnosed by Johnny several times…read moreduring the five months we were at this practice. We asked to see the doctor but he was always to full. We trusted them.The oncologist said if the doctor would've seen this, he would've known the entire area was cancer. Johnny guessed the top area "might be fluid"! Please be aware...

    In the four visits I've had, I have never actually met Dr. Gurgen. I have only seen practitioners…read more Yet I'm billed as if he was the specialist performing the service. 1st visit, they saw a mole and asked if they could take a shave of it and test it. Naturally, I agreed. What they didn't say is that this little shave qualified as "surgery" and I was going to owe them a lot more money. 2nd visit, they found another spot, shaved some off and sent it for a biopsy. Again, I was billed for a "surgery". I was then told I had to have the spot removed. Now I have a two-inch-long scar across my back, racked up charges for three surgeries, yet the biopsies came back benign. When bills started arriving indicating that I owed them hundreds upon hundreds more than the co-pays I had already given them, my insurance company said it was because I've had three surgeries when I was told two of them were just office visits. In my opinion, Dr. Gurgen is a specialist at bilking people out of their money!

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    John Kelly PA
    John Kelly PA
    Dr. Johnny Gurgen DO
    Dr. Johnny Gurgen DO
    Lady Lake Dermatology & Mohs Surgery -The Villages

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    Face 2 Face Aesthetics & Wellness - medicalspa - Updated August 2026

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