This was my first hydrafacial with Syndney. But not first time at Rejuve (been going here since…read more2019!)She was phenomenal, so sweet and helped me create content. She made me laugh and truly made me week better. She recommended a replacement for my Epionce cleanser because I've been having to use too much of it to get make up off.

POOR CUSTOMER SERVICE . . . they were texting like crazy to get me in for a digital skin analysis…read moreand so I went. I arrived 5 minutes early and had to wait 20 minutes. Since I was on my lunch hour, I inquired as to when I might be seen to which they became angry that I even asked saying they were busy although I was the ONLY PERSON IN THE SPA!!!! I never received my digital skin analysis even after inquiring about it. It bothered me because it seemed to be a waste of my time to visit the spa without the analysis, so I inquired again via text. NO RESPONSE. But, rest assured, they still keep sending me ads for other treatments! And yes, they have replied to that number in the past. JUST POOR, POOR CUSTOMER SERVICE!! Bet they don't treat those Dallas Cowboy Cheerleaders this way!!!

The spa shut down with several people having prepaid services and would not respond to anyone…read morerequesting help, I reached out 5 times and still have no answer for my prepaid services from them.

Theft close to $400 for prepaid services beginning February 20, 2025…read more No communication other than your appointment is canceled. Email this address if you have outstanding prepaid services. We will begin rescheduling March 3, 2025. Went by in person March 7 because of no communication from them after reaching out multiple times. Still waiting.............

Excellent service especially Cristina was great, she was very careful and gave me advice on skin…read morecare. Will definitely return. Thank you!

Despite the business's public reply asking me to email them, they have completely ignored my…read moreoutreach. It's clear their 'customer service' is just for appearances. During my appointment on Tuesday, April 28 at 10 am in Flower Mound, I encountered a technician who was not only unprofessional but refused to verify the medication she was injecting into my body. I will NOT be returning. Upon entering, she complained about the cleanliness of the room, which felt like an inappropriate critique of her colleagues in front of a patient. When she asked which shot I was receiving, I took a moment to check my records. She appeared frustrated and abruptly left the room. When she returned with a pre-filled syringe, she did not verify the medication name with me. When I tried to confirm that it was the "Skinny Shot" and asked for the specific name of the medication, she interrupted me and refused to answer, repeatedly asking only "right or left?" for the injection site. Because she refused to communicate or confirm what was in the syringe, I left feeling unsure if the medication was even administered correctly. I have canceled all future appointments. I expect a basic level of professional courtesy and transparency regarding the treatments I am paying for, neither of which were provided here.

So I literally have had PTSD from all the meds spas that I have attended in my past…read more I have to say that Lily Med Spa made me feel good from the day I booked my appointment to the day of my actual appointment! I scheduled for a hydra facial and at my scheduling I was given some new product and educated on how it would help prep my skin for my appointment! The product that was recommended has be life changing! I seen results with as soon as the first morning and night routine! When I arrived for my appointment about 3 weeks later I had a lot of inflammation as it was the week before my cycle. I was informed by Jeana that she just wanted to clean my skin thoroughly and do some extractions. Honestly, I never had someone service me based off the current health of my skin. That is something that makes me feel comfortable to come back to stay dedicated to improving my skins health here at Lily Med Spa!

Great service. Tama has over the years balanced my face and keeps me looking fresh without looking…read moreover done. Austin runs the front like a champ and he's very knowledgeable.

I went today for a consultation with Dr.Anam Tharoo. Since the moment I walked in the office it…read morefelt so clean and organized. Chelsea at the front was so nice and welcoming. Anam made me feel so comfortable and was very educational about all of my options. This was my first time having injections and she made me feel at ease. She did not pressure me at all to make a decision right away. She explained everything to me to make an informed decision myself. I really appreciate that and how great she was! I can't wait to go back and see her in a few months!

I've committed myself to taking better care of my skin, and decided I want to start getting facials…read moreagain, so I found MedSuite near me. I was able to book a Saturday appointment for an express hydrafacial pretty quickly and I was on my way. The suite is tucked away in a neighborhood and it's nice and sterile looking inside. The aesthetician Kayla is amazing! Going in I was slightly concerned with how my skin would respond to the facial since I'm currently using topical creams, but Kayla assured me I would be good. Kayla was extremely knowledgeable about the process, as well as the products used during the facial and their benefits, and she talked me through the whole facial which I truly appreciated. I have extremely sensitive skin and she was so gentle, she really put me at ease through the process. The facial was relaxing, and I noticed an immediate difference in my skin once done. I feel like I took a step in the right direction in choosing MedSuite, I will absolutely return and recommend booking with Kayla!

Just had a microneedling done by Fatima. Great job! Have had several done in the past, but this…read moreone was much better than most that I've had.

Got lip filler and a facial here about two years ago, absolutely LOVED Tina. Cares a lot about your…read morecomfort and is super informed in injections. All of the staff is super nice and actually hold conversations with you instead of just getting you in and out. Missed this place so much.

I highly recommend this Med Spa!…read more I became a member this month after looking at the options in my area. V/O Med Spa has all the treatments I was looking for, for a non-surgical Improvement in my appearance. I started with a facial by Kim, which was awesome. She really took her time and showed me what she was doing and the results were immediate. Next, I experienced my first Morpheus laser treatment with Rebecca. I've purchased a series of three and I can really see a difference in my skin after just one treatment. The pores on my nose are smaller and a scar on my forehead seems more relaxed. I'm excited to see how my skin will look after all the treatments! Rebecca did a great job; she gave me lots of time for the numbing cream to kick in and I literally felt no pain with the laser treatment! So I am excited to see the results and I am so glad I found this Med Spa! Absolutely all the ladies here are friendly and welcoming!! There was no high-pressure to join or buy products! But I will have to say that I was ready to start a program and I believe this membership program is the best way to get more than a facial treatment at a fair price.

I've had such great experience at Vio MedSpa, Flower Mound! I went in for Botox and Laser hair…read moretreatments and everything was amazing from start to finish. The Botox was quick and pretty much painless. The injector explained everything clearly, and really listened to what I wanted. Post-care instructions were emailed to me, and she made sure to follow up after two weeks of my treatment. Super sweet! Loved it! My Laser hair treatment was a game changer. I've already noticed smoother skin and way less hair after just one session. They have the best equipment, extremely effective and safe. Highly recommend if you're thinking about trying Botox or any other services they offer. I'm interested to try out their great facials too. The staff is very knowledgeable and amazing! I'll definitely be going back!

Absolutely terrible customer service. DO NOT recommend. Was 10 minutes late one time after I had…read morebeen coming for years and they charged me for a no-show appointment. They are rude and unhelpful and do not recommend.

I had a great consultation at Ultimate Image Plano for laser hair removal treatment. From the…read moremoment I made a phone call and set up an appointment to walking in, Holli(a pleasant personality) at the front desk was welcoming and made the process smooth and easy. Paige, who handled the consultation, patiently answered all my questions and concerns without rushing me, which made me feel confident in considering their services. The experience was professional and informative, and I'm strongly leaning toward choosing them for my treatment as well as my teenager! Yay!!!!!