Love the place except for Loyd Christmas that works in the pharmacy he's so rude and really…read moreirritates me.

These people were incredibly rude. I tried to get an intelligent answer to a question that my…read moreinsurance company had posed to me in order to cover my medication properly. Not only did they not understand what I was saying or try to help, but they hung up on me, and then the manager proceeded to yell at me as if I was her younger daughter or something?! Honestly, what are they on? Whatever happened to Customer Service? I'm not in their industry or insurance and I do not have that kind of knowledge, in terms of how to define what preferred generic and generic is. I wanted some intelligent clarity. None given. Kept trying to bat me back to my insurance. Google was more help - RUDE unhelpful....

They remember your name they greet you when you enter the store and you just feel comfortable and…read moreand they're very helpful if you are located on item. Or have any questions the pharmacy staff is great? This is the walgreens at the corner of nissan drive and Enon Springs. I will go back and take some pics. Now the post review is not selectable so.. okay I had to switch over to Google because I lost the microphone on the Samsung but next time I am in the store I will take photographs and maybe interview some of the employees Have a good weekend and it looks like We did not have a winter this year

Had an appointment for third COVID shot, but waited over an hour, and the couple in front of us had…read morewaited two hours. I know that there is a labor shortage due to people refusing to work for a living, but maybe Walgreens should schedule their appointment times more accordingly. Otherwise, this is a good location for pharmaceutical needs.

Terrible, unprofessional, and rude pharmacy technicians. I thought the last several times I've gone…read moreto this location that i had caught them on a bad day, but now this trend is hard to ignore. They give so much attitude just when asked basic questions or when i ask why they are giving me a different medication from what was filled. At Costco, i get at the least, a rushed by informative experience with explanations and directions for my prescriptions. I do not need this as i have been taking the same meds for years, but this is what i expect from a pharmacy. Professionalism and pleasant service. This Walgreens is a disgrace and the customer service is just deplorable. They've mistreated me and my friends. Walgreens, is management still in place?

Everywhere I've lived, Walgreens happens to be around the corner. I never appreciate them until I…read moreneed them. Today, was one of those days where I remembered how nice it is to have one nearby. I grabbed some OTC medicine and after I got home and opened the bottle I realized I bought capsules instead of tablets. If it were for myself it wouldn't have mattered but I needed to cut the pill in half for a dog dosage, and couldn't do that with a capsule. I went back within minutes and was able to return the opened package for an even exchange for the correct bottle. I was so grateful, because though it was my mistake, their generous return policy spared me from spending double on what I needed. My pup and I are so grateful for you Walgreens! I will continue to support you any chance I can.

This Walgreens, located at the corner of Cool Springs Boulevard and Mallory Lane in Franklin is…read moreyour standard Walgreens location for the most part. The one thing that does separate them from the others I have visited in the city is the level of service. I work in the area, so I normally pop in here for small things to and from the office with my recent drop by being to pick up a few photos I had printed. The photo counter was staffed, which was a surprise honestly. He was nice and quickly gave me my photos. I went to the front to ring up, and the cashier was positive and friendly throughout the process. The store can be a bit of a mess on occasion, which seems to be the theme for Walgreens honestly. Always seem to be stepping over items or moving unmanned stocking carts out of my way. Overall, solid Walgreens location that I have no issues utilizing!

The Walgreens pharmacy at White Bridge and Charlotte consistently is late filling orders and will…read moreget information worng. Please avoid this one

Went by today to see an old friend who is working there on the weekends. What a nice surprise! Not…read moreonly have they stocked dried herbs, teas, candles, soaps, crystals and incense, they also had statues- my weakness. Was extra impressed with the pricing, bought a travel tea infusing mug, a saraswati statue and a lotus candle holder, felt I got a great deal and appreciated the energy of the store. As an herbalist, it's exciting to have another resource for clients as well.

I really love this shop but I wish the owners would not use AI generated pictures for their…read moremerchandise.

Shout out to the ladies in the cosmetics dept! They know what they're doing over there, for realread more

By far, my favorite Walgreens! The store is always clean, the staff is friendly and efficient, and…read morethe pharmacy staff often know repeat customers by name.

Always very helpful staff. The pharmacy, which is what I use most often almost never has a line and…read morethe phone lines are generally quick to get through to as well if I ever need to call in. If you check out at the front though there often is a line, which is the only reason for my 4 star and not 5 star review. Other than that, the bathrooms are clean, the shelves are always well stocked and the staff is always friendly! This is my neighborhood store and I enjoy frequenting this location.

We've gotten our prescriptions from Walgreens for many years with quick and accurate service. We…read moretransitioned to this location last month after our recent move and the three times I've visited to get our prescriptions, I have had to wait 15-20 each time, sometimes with only one car in front of me. I'm not sure why this location is excruciatingly slow.

Dr office electronically sent prescription in and walgreens said did not receive. I drove 13 miles…read moreto be told they did not have. When I verified dr office sent, pharmacist with attitude told me to have them send again. They did. Walgreen then said did not get. Dr office had to verbally call it in and was told walgreen system was broke. It's now been 6 hrs and walgreen is saying they are working on it and will call when it's ready. This is unacceptable. Must find another pharmacy

Great store and excellent pharmacy. I wouldn't go anywhere else. I get treated like a person, not a…read morenumber. It feels like a small town pharmacy. Someone is always willing to help. I give this store 5 stars, ALL of the time!

This is a nice store they have alittle bit of everything you need .. makeup , cleaning supplies ,…read moregift bags , food . I'd recommend if you are in area

This pharmacy is the worst. I frequent them because they are convenient and have a drive-through…read more However, there seems to be no one running the show there and everyone gives you a different answer. I get notifications that my medicine is ready but then when I get there, they tell me the truck never arrived. I tried to get my blind father's medicine refilled early and I was told it was no problem but then when I got there another pharmacist denied me. No one cares.

Used the drive through. I watched the customer in front of me and it looked like she was upset with…read morethe lady at the window. When it was my turn I understand why. That person was very rude, left the window after getting paid without giving me my meds and wouldn't return. She wins the POS award for the year.

Popped in here to grab a mascara and I was happy to see how clean the store was, as well as masks…read morebeing worn by all employees, plexiglass, floor stickers, hand sanitizer and all COVID precautions. Another great Walgreens experience!