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    Faces by Kelly

    4.1 (8 reviews)
    Closed Closed

    By appointment only

    Services - Faces by Kelly

    Aestheticians

    Laser hair removal

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    10 years ago

    Fantastic practice. I have a lot of dental issues including fear. I feel safe and secure that I am receiving the best care.

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    Skin Wellness Dermatology Associates Dr. Brooke Jackson

    Skin Wellness Dermatology Associates Dr. Brooke Jackson

    2.5(27 reviews)
    1.1 mi

    My mother went in last November for an annual check up. She waited an hour and a half and Dr…read moreJackson rushes in and tries to upsell her on some wrinkle machine. My mother declines and just wants her exam. She leaves and a nurse comes in with a clipboard and gives her a form to initial. Luckily my mom reads it because it is a form signing her up for a package for the wrinkle machine! At this point I think they were trying to prey on her because of her age. She declines AGAIN, and then the nurse comes back and says they will be unable to see her that day. After she waited almost two hours and never even got undressed. She clarified that she would not be charged since they didn't see her, but she is now getting a bill where they CHARGED Medicare for an appointment (which is fraud) and are trying to make her pay the remainder. We will be reporting this fraud to Medicare and I hope they audit them to kingdom come. Absolutely shameful that they only had an interest in trying to charge some aesthetics service, tried to sneakily make her sign up for it after she declined by handing her paperwork they hoped she would initial without reading, and then sent her home without seeing her after almost TWO HOURS because it didn't seem worth their time. Disgusting!

    I've been to Dr. Jackson's office a few times for the same standard wart treatment on my foot. I…read morereally like her as a person and as a doctor, however I have some serious issues with the billing department. I tried to get past it, but after multiple problems I just can't go to this office anymore. Every time I go to the office, there is a $55 co-pay for my insurance. Even though the foot treatment I received is very basic and is typically covered at other offices, I was shocked that I was billed an extra $180 after the appointment (which the front desk rep failed to mention to me on my way out, of course). I pulled up the client website portal, reviewed my previous charges and transactions, and found that my balance should actually be $0. I called the billing department, and a very nice man walked through the line items with me and found that I was right, and that I did NOT owe any money. Wow. The second time was different. I was surprised when, once again, I got an email and phone call saying I owe over $100 (which the front desk failed to mention to me in the office, of course). I called the front desk AND my insurance to figure out why my appointment cost so much after the co-pay. Insurance explained to me that the bill showed two separate "surgeries", one of which was not covered. I did not have two surgeries. I didn't even have ONE surgery, so I'm not sure why the billing is written that way. I tried to appeal the charge, but I got nowhere. I feel like this office is doing everything they can to overcharge their clients, and patients should not feel that way. Even when I stopped in for a 5-minute checkup (no treatment received, just "keep doing what you're doing") I was still overcharged. I like Dr. Jackson, but I won't be going to Skin Wellness anymore.

    Photos
    Skin Wellness Dermatology Associates Dr. Brooke Jackson
    Skin Wellness Dermatology Associates Dr. Brooke Jackson - Great skin care products!

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    Great skin care products!

    The Skin Care and Laser Center of Central Dermatology - SkinCeuticals Antioxidants

    The Skin Care and Laser Center of Central Dermatology

    4.2(18 reviews)
    3.4 mi
    $$

    Was referred here by my primary dermatologist for removal of seborrheic keratoses on my back. Told…read morethe main line what I needed when I scheduled the appointment and was scheduled at the laser center for a consult. The esthetician I met with said the keratoses should be burned off instead of lasered. I was very fortunate because the PA, Drea, had a no show and was able to do my treatment. She was so sweet and explained everything very well. Price was very reasonable. Will definitely return for future treatments.

    This is such a sad review to write! I came here for excellent service for 6 years, but earlier this…read moreyear one of my dysport treatments didn't take. Which happens. Absolutely no fault to the practitioner, sometimes things just don't work! I was given a refund, but when I called to schedule another appointment, I was told I was not allowed back for services. You can imagine my shock and embarrassment! I have never been treated this way by any business, nor have I heard of a business behaving in such an appalling manner to clients. For cosmetic services, I find it important to develop a relationship with one practitioner. Stephanie is the only person I see because she's excellent and so lovely. So sad to say, but if this business makes a mistake on their end, they ban clients. Please bear that in mind before scheduling an appointment -- there is a zero tolerance policy on complaints.

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    The Skin Care and Laser Center of Central Dermatology - We are a SkinCeuticals Advanced Clinical Spa!

    We are a SkinCeuticals Advanced Clinical Spa!

    The Skin Care and Laser Center of Central Dermatology - Courtney Brower, LE

    Courtney Brower, LE

    The Skin Care and Laser Center of Central Dermatology - Skin Care and Laser Center

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    Skin Care and Laser Center

    OVME

    OVME

    1.0(1 review)
    5.6 mi

    I had a very troubling experience at OVME Chapel Hill that I feel is important for others to know…read more I received facial injections on October 29, and within days I developed significant swelling, pain, and an infection under my eye and cheek. The infection became severe enough that I ended up at Duke Hospital and later had to see a facial plastic surgeon, who removed two rounds of pus from the area. In addition to the medical complications, I experienced a serious privacy concern during checkout. The injector announced in front of other clients that it was my first time getting injections, which violated my privacy and made me extremely uncomfortable. I have been dealing with the effects of this for weeks -- medical visits, procedures, swelling, pain, and emotional stress. This experience has impacted my health, my peace of mind, and my trust. I hope OVME takes accountability and improves both their medical practices and their respect for client confidentiality. They removed my Google review. Sad

    From the owner: Performance-driven and age-defying, OVME is leading the nation in delivering outcomes-driven skin…read moretreatments in a contemporary environment. Our team is composed of creative caregivers who provide solutions for ultimate skin health and aesthetic rejuvenation. We believe the needs of the medical aesthetics consumer have evolved beyond the industry landscape. Using skin analysis and consultations, we deliver unique services in Botox, Dysport, dermal fillers, micro-needling, chemical peels, facial lasers, and more! We believe excellence is achieved through attention to detail, honesty, and transparency. From skin transformations to top-of-the-line medical skin products, we look forward to helping you Find Your Glow!

    Photos
    OVME
    OVME
    OVME

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    Faces by Kelly - aestheticians - Updated May 2026

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