No matter what I write, I will never be able to write how pleased I was today when I completed my…read morefirst experience with this company. My Mac laptop crashed yesterday .... I had the blue screen of death when I called heart technology and talked to Renée for the first time. I have dealt with the geek squad at Best Buy, and they were okay... And I have dealt with a few independent Apple technicians that work out of their house and they were okay... But nothing like the customer service and attention that I got yesterday and today. I run my entire company off of that laptop. We run a number of local hair salons and understand just how important customer service, follow-up, quality, and friendliness can be. I felt like the entire staff of this company stopped in their boots and immediately all went to work on my computer. That was the perception that I got from Renée and the technicians that worked on my laptop. They got the laptop back to me on the same day. And the price was not bad. This can be a pretty panicky experience, when you lose your laptop and all your data. I am never going to work with any other company after my experience today with heart technology.

I was very pleased with the service and work they did on my Macbook…read more The person who wrote the negative review about the $90 diagnostic fee was confused. Yes, they require this, but when you have them fix your issue they subtract the $90 from your repair. I see the importance in requiring the diagnostics.

I've used SLT Tech's services twice now, once to diagnose and replace my computers battery and now…read moreagain to overhaul my computer's motherboard as it ran terribly. Both times his labor was timely, dedicated, and came with great input to get my pc running better than when I first got it. I highly recommend his work!

Nathan was amazing, he got my part ordered and fixed that only to find another issue that wasn't…read morereally worth fixing but went above and beyond to help me find a replacement laptop within my budget and need specifications. communication was excellent and he also responded to my messages quickly and professionally. Would definitely recommend and will contact again if I have any more computer issues in the future!

Quickly diagnosed the issue with my laptop and led me in the direction of replacing the…read moremotherboard. Appreciate the open communication and availability!

Heartland IT Solutions was an exceptional service provider. My business laptop would not power up…read more I suspected the problem was related to the battery but had no tools or workbench to tackle the problem myself. Turns out it wasn't the battery but a short in a connection to the battery. The issue was quickly and conveniently addressed at a very fair price. I will definitely recommend Heartland IT Solutions to my family and friends.

Chloe was very helpful. She called me back after the fibers were installed in my neighborhood…read more Looking forward to trying their services.

Called me back within 10 minutes, we're very polite and helpful and got my service back quickly…read more Quite unlike Xfinity!