Super friendly, helpful, down to earth, and honest business. Did not overcharge. I originally…read morebrought my computer in with a peculiar issue with the camera. I was quoted over the phone for the time spent for the service. Though the issue could not be resolved how I expected, an alternative solution was provided that was just as good. He did not charge me the original quote, as the problem could not be resolved the way we'd anticipated, even though I still was more than willing to pay for the time spent, he was insistent on not charging me. Which is super refreshing. He was all around thorough, and knew what he was looking for. Great service, and would recommend to anyone!

Been with them since they opened on day one.They maintain my business computer, with clean up ,…read moreinstalled upgrades , security software and cell phone maintenance.

Waited over two months for a repair after we were told it would've been a couple weeks Due to…read moreschool which was completely understandable. When called they were extremely rude and pretty much told we have to wait longer than before because they only have ONE person that can do so.

Fixed iPhone that wasn't charging. Easy and fast. Great experience. Great customer service.read more

Great Service! Highly recommend! Everyone is super helpful and friendly on the phone. I never…read morehad one problem. I had the service for approximately 2.5 years. Unfortunately, when I relocated they were not in my area. I wish I could take them everywhere. Highly recommend.

just " upgraded " to their fiber optic.... nothing but problems since.... much slower until I…read morediagnosed and fixed problem myself.... the home phone lost its service, they had to come back, and all within two weeks of " upgrading " i live in metamora and have known most of the people who work for this business which is why im not surprised when f ups like this happen, if you lived here, you would realize that this is par for the course. I'd be disappointed if I actually expected anything from these clowns. I anticipate future outages. 1 star because zero isnt an option

No doubt this is the best shop in town for anyone else that's searching for a place online…read more James took my PC in for a cleaning and threw in extra LED fans free of charge. There were some issues with my pc afterwards that he then also helped me fix free of charge.

First of all, I'm an old guy. My lap top, or center of my world, just decided to stop functioning…read more Took it in on a busy Saturday morning hoping it would not be terribly bad and was floored. The folks listened to my story, plugged it in, and brought it back to life. It was a simple thing however they took time to listen and evaluate without making me feel too much the fool. No charge and out the door. Great folks. Personal attention, kindness, and great domineer go a long way in who I deal with. I'll be back.

Wow. So kind, quick, and helpful. Needed new screen and battery. Got discount because I was getting…read moreboth, by far beating any other price in Blo-No. Added perk: the newly installed screen protector was perfectly applied. No bubbles, or lifting and precisely aligned. Though I hope to never need their services again, if I do, I will definitely be back. Thanks, Ivertex!

I made an appointment to drop off my cell phone to have screen fixed. I pull up to the location…read moreand there is a note on the door stating they are closed until the following business day. I left my phone number on the appointment page; I should have received a text or a phone call. I went somewhere else to get my phone fixed. Wasted time and money driving a crossed town.

Overpriced and Too many outrages...not many options available in my location. Will switch if…read moreanother service is available out here

We lived in rural Danvers and could not get internet for years! Skyweb has provided us with high…read morespeed internet at a reasonable price that has changed our lives. Good customer service and friendly people.

I've used SLT Tech's services twice now, once to diagnose and replace my computers battery and now…read moreagain to overhaul my computer's motherboard as it ran terribly. Both times his labor was timely, dedicated, and came with great input to get my pc running better than when I first got it. I highly recommend his work!

Nathan was amazing, he got my part ordered and fixed that only to find another issue that wasn't…read morereally worth fixing but went above and beyond to help me find a replacement laptop within my budget and need specifications. communication was excellent and he also responded to my messages quickly and professionally. Would definitely recommend and will contact again if I have any more computer issues in the future!

No matter what I write, I will never be able to write how pleased I was today when I completed my…read morefirst experience with this company. My Mac laptop crashed yesterday .... I had the blue screen of death when I called heart technology and talked to Renée for the first time. I have dealt with the geek squad at Best Buy, and they were okay... And I have dealt with a few independent Apple technicians that work out of their house and they were okay... But nothing like the customer service and attention that I got yesterday and today. I run my entire company off of that laptop. We run a number of local hair salons and understand just how important customer service, follow-up, quality, and friendliness can be. I felt like the entire staff of this company stopped in their boots and immediately all went to work on my computer. That was the perception that I got from Renée and the technicians that worked on my laptop. They got the laptop back to me on the same day. And the price was not bad. This can be a pretty panicky experience, when you lose your laptop and all your data. I am never going to work with any other company after my experience today with heart technology.

I was very pleased with the service and work they did on my Macbook…read more The person who wrote the negative review about the $90 diagnostic fee was confused. Yes, they require this, but when you have them fix your issue they subtract the $90 from your repair. I see the importance in requiring the diagnostics.