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    Facial Surgery Institute

    3.0 (2 reviews)
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    Midwest Oral Surgery & Dental Implants

    Midwest Oral Surgery & Dental Implants

    2.7(19 reviews)
    2.2 miWest Omaha

    This company was recommended by dentist to do a couple extractions. It's a nice office and easy to…read morefind location. The check in process took quite awhile as they had quite a few clients all arriving at the same time. When I got back to the office I met with a dentist who launched into a pretty hard one sales pitch for implants. I already had a dentist and a treatment plan lined up. It was unexpected and way to hardcore fore 7 in the morning. When we finally got to the extraction they didn't put me all the way like another dentist had done. It was a surreal experience. I could hear the staff talking and could feel the dentist moving from tooth to tooth. It wasn't painful but it was unexpected. The worst part was we went over a bill before the procedure and I signed off on it. After I got home I got out the quote the did before the procedure and there was a difference of $500 in my favor. After a couple of conversations they issued me a check instead of crediting my credit card. Between the high pressure sales technique for implants, being semi awake for the extractions and the billing error I can't recommend this company.

    My son had some teeth pulled here due to overcrowding and a baby tooth being stuck. First of all…read morethe oral surgeon did a good job and we didn't have issues with the procedure itself. That was not the problem. The main problems we had were related to scheduling and billing. We wanted to get it done as soon as possible but nothing was available until 3 months out. So we scheduled it, then the DAY BEFORE they called us to say they were overbooked and could we do it 5 weeks later. We basically had to throw a fit for them to keep him on the schedule. Then they said we had 8:30 AM booked but they needed to move us to 2:00 PM because younger kids couldn't fast that long. It was so confusing! We showed a screenshot with our date and 8:30 time we scheduled and they said that the appointment time is not a guarantee?! Three months prior we scheduled this, we took off work, etc. I really wanted to bail but we needed the work done so we stuck with them. Finally they agreed to take him in the morning and moved it to 6AM, but acted like they were doing us a huge favor! As others stated, the bill was a huge surprise and not what we discussed previously. Very sneaky charges added. I would not go back.

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    Facial Surgery Institute - oralsurgeons - Updated June 2026

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