Dr. Pfeifle is the best Dentist I have ever been to! My extraction was completely PAINLESS! My…read moreanxiety was high, but they took their time, made me comfy...a little local and gas and it was all over in minutes! Dr. Pfeifle should change his name to Doc Painless! If you need work done, by all means, try him 1st. You will NOT be disappointed! Too bad 5 stars all I can give on here, but I think I'll throw in a few ATTABOYS, a couple of too! The Staff and front desk Lady's are very nice too!

worst initial call I've had. Nicole, did not care what or why. she was busy talking in the…read morebackground and not engaged in the actual call. cut me off and interrupted me multiple times. I immediately made and then cancelled my appointment. this is not the place for me. no thank you.

This company was recommended by dentist to do a couple extractions. It's a nice office and easy to…read morefind location. The check in process took quite awhile as they had quite a few clients all arriving at the same time. When I got back to the office I met with a dentist who launched into a pretty hard one sales pitch for implants. I already had a dentist and a treatment plan lined up. It was unexpected and way to hardcore fore 7 in the morning. When we finally got to the extraction they didn't put me all the way like another dentist had done. It was a surreal experience. I could hear the staff talking and could feel the dentist moving from tooth to tooth. It wasn't painful but it was unexpected. The worst part was we went over a bill before the procedure and I signed off on it. After I got home I got out the quote the did before the procedure and there was a difference of $500 in my favor. After a couple of conversations they issued me a check instead of crediting my credit card. Between the high pressure sales technique for implants, being semi awake for the extractions and the billing error I can't recommend this company.

My experience with this office was very disappointing…read more The original bone graft failed, but when I contacted the office early on to report that the graft material appeared to be dissolving and that significant amounts of grit were coming out, I was repeatedly told that this was normal and that nothing was wrong. It later became clear that the graft had not been successful. In addition, the need for a sinus lift was missed during the initial treatment planning. After my dentist spoke with the office, I was told they would review the CT scan my dentist provided and that I would not need to pay for another CT scan. However, when I later called to schedule a consultation, I was told multiple times that Dr. Wewel required a new consultation and another CT scan, despite the previous assurances. This comes at a cost of over $500. ($400 of which I already paid the dentist and Dr Wewel looked at that CT and said he could use it.) Communication was also frustrating. I left messages on multiple occasions and did not receive a return call. When I finally spoke with a treatment coordinator, I was again told that I would need to start the process over. I was also uncomfortable with the repeated pressure to purchase anesthesia for a relatively simple tooth extraction. Even after declining it several times, it continued to be included in the treatment plan, with the explanation that it could simply be refunded later if unused. I understand that complications can occur in dental treatment. What concerns me is the lack of accountability, inconsistent communication, and the feeling that additional charges were prioritized over addressing the issues with my original treatment. I expected more transparency and patient-centered care throughout the process.

We had an excellent experience with Dr. Schadel and the entire team! The office was warm and…read moreinviting, with a fresh, modern feel. From the first phone call through post-op follow-up, everyone was efficient, professional, and genuinely personable - the experience never felt transactional. They thoroughly explained the procedure, answered our questions, and helped keep my daughter at ease (wisdom teeth removal!) We scheduled within one week, everything went exactly as anticipated, and the insurance estimate aligned with what I reviewed with our insurance company. Thanks Dr. Schadel and team!

I got pre-approval from my insurance and paid my portion before the procedure. Come to find out…read moreeven though the practice is preferred, several surgeons within the practice are not. Very odd. Fought with insurance and eventually got them to pay all of their share and even most of mine. I had a refund due of $121.50. Not only did the practice not notify me for 2 months, they tried to tell me I owed them an additional $121.50. Finally got them and insurance on the line and got them to refund to my original credit card used. Next day Omaha Oral Surgery calls me and says they didn't process the refund and "the check's in the mail and maybe you'll get it in about 15 days". Horrible way to do business. Cash flow issues? (Also told me I couldn't pick up the check)

Thoughtful, informed, good communication with me. I felt informed before I left what expenses…read morewere involved.

Not pleased with my experience! I have been receiving bills over a year after the date of service…read more I have called the billing inquiry team every time I receive a bill because my insurance was never billed. Each call we go over my insurance info and each time they claim there is something new that was incorrect even though I had the correct info on my insurance card on the day of services. They say they are working on filing the claim correctly but my insurance company has not heard from them. I have reached out to the customer service team and would love resolution to this mess.

PSA - this is in regards to Omaha and Council Bluffs Oral Surgery on W. Dodge Rd. in Omaha,…read moreNebraska. The dentists there were awesome. The work was awesome. The issue that I had was with their financial coordinator, K. Santana. Before I agreed to any procedure, she gave me a printout of what the cost would be. Before I agreed to the cost, I asked her a minimum of three times if she was sure that this was the amount that I would be responsible for and she assured me, three times that yes it was. I said good because I can't afford the other amount that you were showing. And she said that with my insurance, the lower amount was the amount that I would be responsible for. So, based on that, I signed the papers and agreed to the procedure. About two weeks ago, I received a statement in the mail from them for twice the agreed-upon amount. I was shocked and notified them as soon as possible that there was apparently some error. The financial coordinator explained to me that she had mistakenly misrepresented to me what my portion of the bill would be. She kept apologizing and said it was an office error and she was extremely sorry. I said OK. I understand that we are all humans and we make mistakes however, I would never have signed an agreement to have the procedure done had I known that the higher amount was the amount I was going to be charged. I honestly think she just didn't know her job that well and misunderstood but still that's not my fault. I requested that they make an adjustment to my statement since I would never have had the procedure done had I've been given the correct amount. She claims that she spoke to her supervisor and that her supervisor, A. Bilava, said they would not be making any adjustments to my statement! As a person who is on a fixed income, this was devastating to me! I will do what I can to take care of it, (especially since it was mentioned that it would be sent to collections unless a payment was made) but I realize that there may be other people who may be considering them for their dental surgery. I want to warn others to be diligent when discussing finances with this particular organization. The fact that her supervisor supports this type of business practice is astonishing to me! I have NEVER had this happen with any other business that I have dealt with in the past. I honestly felt like I was deceived and then bullied into paying the extra thousands of dollars!

PSA - this is in regards to Omaha and Council Bluffs Oral Surgery on W. Dodge Rd. in Omaha,…read moreNebraska. The dentists there were awesome. The work was awesome. The issue that I had was with their financial coordinator, K. Santana. Before I agreed to any procedure, she gave me a printout of what the cost would be. Before I agreed to the cost, I asked her a minimum of three times if she was sure that this was the amount that I would be responsible for and she assured me, three times that yes it was. I said good because I can't afford the other amount that you were showing. And she said that with my insurance, the lower amount was the amount that I would be responsible for. So, based on that, I signed the papers and agreed to the procedure. About two weeks ago, I received a statement in the mail from them for twice the agreed-upon amount. I was shocked and notified them as soon as possible that there was apparently some error. The financial coordinator explained to me that she had mistakenly misrepresented to me what my portion of the bill would be. She kept apologizing and said it was an office error and she was extremely sorry. I said OK. I understand that we are all humans and we make mistakes however, I would never have signed an agreement to have the procedure done had I known that the higher amount was the amount I was going to be charged.   I honestly think she just didn't know her job that well and misunderstood but still that's not my fault. I requested that they make an adjustment to my statement since I would never have had the procedure done had I've been given the correct amount. She claims that she spoke to her supervisor and that her supervisor, A. Bilava, said they would not be making any adjustments to my statement! As a person who is on a fixed income, this was devastating to me! I will do what I can to take care of it, (especially since it was mentioned that it would be sent to collections unless a payment was made) but I realize that there may be other people who may be considering them for their dental surgery. I want to warn others to be diligent when discussing finances with this particular organization.  The fact that her supervisor supports this type of business practice is astonishing to me! I have NEVER had this happen with any other business that I have dealt with in the past. I honestly felt like I was deceived and then bullied into paying the extra thousands of dollars!

She's GREAT! I was recommended by my office manager many years ago. I've always been terrible at…read moregoing to dentist until I met Dr Belitz. My first experience was to help me after I went to a group in Bellevue That did all the wrong things for ME. I was in a wide open space with no privacy, I hated it. I also had no options from them just this is what I can do take it or leave it. I lived on Tylenol & Advil until I went to see Dr Belitz. She got me fixed up & I've gone faithfully since. I just love her & her staff! She's a perfect fit for me!!! Deb L

Dr. Belitz is gentle, compassionate and honest. I'm in the middle of root canal treatment and I am…read morevery impressed with her work. A major plus for me is that I feel like a patient and not a costumer. There isn't any pressure to buy the most expensive treatment. She just explains your options and lets you make the decision. This is a small office and it doesn't have a high tech feel to it the way some of the chain places do. There aren't any amenities, but I don't come to the dentist for a spa day. I come for treatment with someone who is competent and honest. I feel very lucky that Dr. Belitz is my dentist.

I have been here twice. The first time was a consultation to find out what the procedure would…read moreentail. Everything was explained in easy to understand terms. I filled out insurance paperwork. It took about a month before I got a letter from my insurance company telling me what they would pay. I called the dental office and made a 20 percent down payment before setting up the appointment. On the day of the procedure, I showed up on time after preparing by following the printed instructions I had been given earlier. Someone called me a couple of days before my appointment to make sure I understood. Dental procedures can be scary and produce great anxiety, but this one did not. The staff and Dr.O were so calm and reassuring, my procedure was done before I realized it. Having IV sedation helped that along, of course! Dr. O called me the next day to see how I was and answer questions. So far, so good. If I follow the after care instructions, I'll be able to put this adventure behind me. Recommend!

Website and schedulers say they perform zygomatic dental implants. Was in office today n Dr…read more Ogunleye told me himself that they do not do zygomatic implants. These guys lie to get you in the door.

Everyone was so quick to answer my questions. Helpful and kind and friendly. They're just beyond…read morecompare. State of the art care. I could not have asked for a better experience. And when I had questions later after I left the office, I got answers within minutes of dropping a text.

Friendly people they are very helpful and they really care. They make sure that you are…read morecomfortable and ready for surgery and they will answer your question that have

Very clean and easy to work with, great experience. This office got me in last minute as an…read moreemergency and did so well, I will now drive the 20 minutes from home to go here. They cleaned up and fixed what another dentist did wrong. Good care and they care about your comfort!

I came in as a new customer a year ago, they have been nothing but great! Always comfortable, kind,…read moreand make the scheduling process simple.

I am absolutely horrified by the aftercare I've received following my dental procedure. Yesterday,…read moreI had seven teeth removed--four of which were abscessed and infected. I was sent home with a mere six low-dose pain pills. By this morning, the pain had become unbearable. I called to request just a day or two more of medication to get through the worst of the recovery, and I was told someone would speak with the doctor and call me back. When I did hear back, I was informed that the doctor had declined to prescribe any additional medication and advised me to alternate Tylenol and ibuprofen every 4 hours. This is absolutely unacceptable. I am in agonizing pain, reduced to tears, and feel completely abandoned in my recovery. I understand the concerns around narcotics, but this was major oral surgery involving multiple infected teeth. To be left without adequate pain control is both cruel and negligent. I feel like I've been taken advantage of. You received nearly $5,000 for this procedure, and what I'm left with is trauma, unmanaged pain, and no meaningful support. This is not care--it's profit-driven indifference. Please do better. No patient should have to go through this.

I had some fatty tissue removed from my lower lip. The staff…read morewas courteous and professional. I felt very comfortable with the procedure. I do highly recommend.