Came here today to purchase a mattress after weeks of searching online. I needed something…read moredelivered to my door (since I have a back injury and can't carry or lift by myself), which was why I was initially considering online orders. Because sleep and comfortably is so important, I never made the plunge on an online mattress before being able to try it. And WOW! I am so glad I didn't. Today I bought a mattress at Mattress Outlet literally faster than I've ever purchased anything else! It probably took me longer to park the car on my way in - hah! I walked in, sat on some beds, and when I was assisted by the manager, I told him I was looking for a queen mattress for a platform bed, firm, and that I am BROKE! I found a mattress I really liked (Sorrel firm), but it was a lout of my price range at close to $629. He informed me those prices are the competitors prices and that I could get this mattress with delivery within less than 48 hours for $300! Wow! Sold. Literally. I can't believe I waited so long to stop in. This is 100% the best place to purchase a mattress in town. It comes with a 10 year warranty, as well. I highly recommend. I am very excited for my mattress delivery this Wednesday. I was even told they would take it to my bedroom upstairs. Yes!!!! Best deal!

I only went to one place when my husband decided we needed a new mattress. This place is easy to…read moreget to, easy to see from the road, and they have a good amount of parking. We had Nick as our salesman; they had only opened a couple hours before, and he seemed bored, but wasn't too eager like some salesmen can get if they've been bored for a while. (You know what I'm talking about, it's why you hate buying a new mattress.) I've always been told that in order to get a good bed, you have to spend at least $1000. I'm not so sure that's true anymore. Granted, we didn't buy a Serta or any fancy brand name, but our mattress says it was Made in the USA, and it has a ten year warranty, for way under $500. Nick wasn't pushy about us getting a boxspring, as we have a good set-up, and our old mattress wasn't *bad* it was just too soft. I kinda liked it but my back is already feeling better since sleeping on the new one. I definitely recommend this place. Why only four stars? Well, it's a personal preference thing. When you walk in, half if the showroom, and half is the warehouse. It can look a little unprofessional, but man, when you want a GOOD cheap mattress, not a HORRIBLE cheap mattress, you have to sacrifice a little in the marketing department. They do not sell pillows either, but they have mattress covers. He was not pushy about those, but he definitely could have gotten us to purchase one if he had tried. (We're easy...) They also have accessible entrance and bathrooms, so that's really awesome.

Wanted to get something at this place the other day. Unexpectedly this guy behind the counter was…read moreyelling and making insulting comments about me. Poor guy needs to see a psychiatrist. I will avoid this place by all means.

I won't deal with Larry again since there are so many other establishments that do the same thing…read morethat he offers. Hopefully you catch Larry in a good mood while you're dealing with him? He has quite the attitude and is rude. He is very upfront with you about what he has and what he can do for you. His prices are cheap and his items do hold up. If he was a little more pleasant to deal with then he'd have a really great place to shop.

This is a good Big Lots although I do wish there were more everyday items like cleaning products…read more They had good food items including seasonal things not in other stores yet. Tara was the employee who checked me out at the register just now. She was so kind. While I waited for my turn, I saw her answer two phone calls made to the store and very quickly, kindly, and efficiently handled the matter on the phone while not disrupting or holding up the people in her line. The woman in front of me did not speak English as her first language, and Tara was so patient and sweet while helping her, speaking slowly and clearly to help the woman as she was deciding to use a coupon to make a purchase. She even encouraged her to come back tomorrow for more sales! I am so impressed with Tara's kind customer service skills, something you don't see often anymore, especially at chain stores. After interacting with her, I know I will come back to this location!

The only complaint I have are the number of employees working, but in today's post-COVID world I…read moreget it. The people that were working were great and helped me get the Broyhill dresser I wanted. They even helped me load it. Thanks

BEWARE! BEWARE! BEWARE! The sales people are good but a pair of your delivery people stole money…read morefrom my elderly Mom. The police cannot get them to cooperate because they are 4 hours away in your High Point warehouse. The elder are vulnerable and you have done ZERO to protect them. Shame on You. Their management is aware of the issue and will not respond. They are scammers!

Horrible experience. I asked the salespeople (multiple) while buying a mattress, if they will take…read morethe box springs back to dispose of them even though we were not buying box springs as well. I was told that was not a problem, by multiple people. Today the driver refused to take them. I refused the new mattress and want ALL my money back. This is incompetence or outright lying to get the sale. You have been warned.

The older women waited on us was making distasteful jokes about Hooker furniture. Was not very…read moreprofessional. Made us feel uncomfortable

Went with my girlfriend (I am also a woman). We were not greeted at all. Looked around, found…read moresomething of interest, went up and asked for some assistance. They looked at us and then went to help somebody else, not even greeted. Went back a few days later with a white male friend (little experiment as me and my gf had suspicions) were greeted immediately. It was so hilariously different, felt like a pretty woman moment for sure. Seeing as collectively me and my partner had 10k to spend overlooked by some micro aggression. Anyways, their furniture is overpriced and Furniture Distributors right down the road with nice people and better furniture

Can't say enough about this amazing team! Brent went above and beyond and sent his own team to…read morepickup my couch when the logistics company said they were 6-8 weeks behind.

From the owner: Special Offer: Save $200 OFF any Tempur-pedic Mattress at Waters Home Furnishings. read more

Absolutely amazing! Great service! Very professional and helpful! Came in looking for a twin bed at…read morea decent price, Ty helped us out and was extremely helpful, got us a great deal with delivery! Definitely recommend to anyone looking for a mattress! Definitely will be coming back!

We have exchanged our mattress every 3 to 6 months yes it does cost me 100 bucks but I'm not…read moresleeping on a piece of cramp after I paid $4000 for. They only replaced the boxspring if you highly demand it sometimes that is the problem. Sometimes it ain't. Here's a picture of our. If you're looking for customer service number call this number 301-941-3778 this is at corporate office and ask for Rebekah