Fran is the best. I brought my car in without an appointment and he was able to fix my AC in 10…read moreminutes and gave me a great price too. He also checked tire pressure and fluid levels and was honest about everything. He doesn't try to upcharge or take advantage of what is needed and makes sure you are very well taken care of. As someone who had been taken advantage of with other auto repair shops it felt really good to have an honest guy explain everything and show me exactly what I needed and even explain how I was taken advantage of. I will never go anywhere else again. Truly the best if you're looking for a place to go I couldn't recommend Fran's more.

Avoid if you are vehemently not conservative and don't want to see Trump paper cut-outs around his…read morebusiness. Me personally? I care more about someone being trustworthy, polite, and at least somewhat competent. As well as saving my money and not getting ripped off like I have been when I got my car repaired at dealerships. My car wheels started making weird noises after I got into an accident and needed to make a cross-country move. Fran identified the issue and fixed it. He was also willing to honestly educate me and explain the issue without acting like a shady businessman that lies by omission. My car has not had issues for the past several months thanks to Fran's diagnosis and the work of his employees. This review would've been a five star if I didn't have to deal with his son on the phone. His son called my cell phone number multiple times to tell me that my car was fixed and hung up immediately before I could ask questions to verify. I traveled twice only to find out that the son mistook someone else's car for mine just because it was the same make and color as mine. Fran recalled which car was my car because he could tell me what state my license plate was from. Thankfully Boston is easy to traverse thanks to the public transportation, otherwise I'd be even angrier for having my energy wasted for a car that wasn't even mine.

Have never been to an Auto Repair facility that was so honest and reasonably priced. Highly…read morerecommend.

The location opens at 7:00 a.m., and I arrived at approximately 7:05 a.m. I pulled my car up to the…read moresliding door, walked inside, and asked for assistance. The employee pictured immediately yelled, "Hey, What are you doing here?" I replied that I was there for a state inspection. He responded very rudely, saying, "We don't do inspections until 8:00 a.m." I calmly and politely explained that I was unaware because there was no signage indicating that inspections began at 8:00 a.m. He replied, "That's not my problem. I've been working here for 10 years, and this shop, like every other shop, doesn't do inspections until 8:00 a.m." His entire demeanor was confrontational, and he treated me as though I was trespassing simply for asking about an inspection. I explained that I had been coming to this location for the past two years and had never been treated this way before. At that point, another male customer walked over, and the pictured employee's attitude immediately changed. He then turned back to me and said, "Move your car outta here," while shooing me away as if I were a dog. As I was getting back into my car, he continued talking about me to the other customer, making comments that caused the customer to look at me as though I had created a disturbance. The entire interaction was humiliating, unprofessional, and completely unnecessary. . The entire interaction was demeaning, disrespectful, and completely unprofessional. My vehicle's camera captured the encounter, although unfortunately it did not record the audio. Every paying customer deserves to be treated with courtesy and respect. I left feeling singled out because of the way I was treated. While I can't know the employee's motivation, the interaction left me with the impression that I was treated differently as an African American woman.

Went here for the first time on 6/23/26 for an auto detail. Stopped by the day prior to see how…read morelong it would be to get an appointment, they said just bring it by in the morning and we'll get it done. Next day, brought it over around 9. They said it'll take a few hours, we'll give you a call when it's ready. Called me about 3 that afternoon. They did a full detail, interior and exterior. I asked them to specifically see what they could do about the wheels. These guys absolutely knocked it out of the park. Top to bottom, inside and out, this thing came away looking absolutely brand new. Flawless. Just absolutely perfect. I had a nice time interacting with them, all very helpful and friendly, and the service was outstanding. I highly recommend them to anyone that's looking for an auto detail. Thank you so much. Pics were taken next day after I drove it a bit in the rain, so they don't do it full justice, but trust me when I say it was perfect.

I stopped by today because a piece of plastic along the base of my driver side door and "popped"…read moreout. The gentleman that helped me couldn't have been more kind. he walked out to my car, was able to pop the piece back in and wouldn't accept any payment. If i ever need body work again i will be sure to use them. I will also be scheduling a detailing of my car as they offer that service as well. If i could give more than 5 stars i would!!

Direct. Honest. Fast. They made my car damage looking like it never happened. And at great value…read more Service required was auto repair.

Outstanding! For the first time in 20+ years I needed auto service and needed a new auto service…read morecompany for an urgent repair Not only did the owner tell me to come right in he did the repair in the spot for a very low price. He could have taken advantage of the situation , but didn't . He's a good man who runs a good business . Everything tidy and professional. A real life-saver . I have found my service provider. I couldn't be more grateful .

I had to get a state inspection and the team was extremely responsive, kind, and speedy with their…read moreservice. I would definitely recommend this spot and will be going back when needed.

Bill's garage has incredibly helpful and friendly staff. I called about a state inspection, and…read morethey were having some difficulties completing them due to external issues but made sure to take down my number and gave me a call to update me on the process (as well as give additional recommendations on where to get an inspection). I haven't even taken my car there yet but know that it will be an easy experience once I have to and they'll be the first place I call. Kind, trustworthy, and friendly!

Fair prices and quick service. Got both my front and back breaks done here for half the price I was…read morequoted by the dealer. They're very nice people. Great local mechanic.

Great shop. My Lexus wouldn't start and they came to my home and tried to start it up without any…read moreexpectations. Then they literally pushed it to the shop. Turned out to be a wiring issue.. mice had eaten wires in the car. Very reasonable repair and awesome owner. I'd recommend taking a car here any day! My car works great now!

Quick walk-in inspection, but in my 4 years of owning the car this is the first time an inspection…read moreservice man took off my thin license plate cover and handed it back to me refusing to put it back on afterwards while providing no answer?... I've been to 3 other inspection sites from 2022-2024 without issue... can't put it back on without a power tool, so I guess I'm stuck unless I go to ANOTHER service place to get them to add it back? Seems very inconsistent since he left the back cover on... a bit disappointed, but oh well.

I have been bringing my cars here for years and have never had anything but good results…read more They always explain the issues clearly and the cost is always in line with the estimate they give me in advance. I wouldn't take my car anywhere else.

Oudy was a great help, we originally had ordered the wrong tires but he was able to find and order…read morethe right size for us and get the installation all done within a couple of hours. Plus tacked on the inspection too! Overall great service and super nice, would highly recommend!

Please don't stop for this location for service or even get gas…read more I got a groupon coupon for 4 wheel alignment with appointment. The service guy or manager or owner who came after I arrived with her girlfriend told me that it was just for front tires. I wanted to show him that coupon. After he said if you back side has another problem we are not going to touch it without look my car. He did not check my car back tires and he said he will do just front. I did not accept it and left the store. He was so rude and looks like he was in rush. His girlfriend was waiting him at the car. After I left they left too. He doesn't want to work on my car clearly because her girlfriend was waiting him. This is not business. I complain them to Groupon. We will see how they resolve it. But definitely I will not come this location for alignment. Update 08/03/2024 First as a business owner you should take care of your sold coupons. You can not tell lies to costumers like "Coupons for just for 2 tires or we can not do back tires because of issues on your back tires etc. I got another coupon from Midas they did my job perfectly without any problem. Check Midas Coupon on Groupon which I got after your worse approach. Would you like to see how the business should be? I got 5 star job from them next day. Second you keep continue to FRAUD people with your fake Groupon coupons even you said you stopped with Groupon. You wrote you are not taking Groupon anymore on Google review but I took some pictures and shared in Goole Review. Please stop saying lies to people. Third do you think some people works with hourly rate and they don't get paid if they don't work? Even Groupon refund it, that people still loose their time and effort to be there trusting you coupons. Also they can loose their jobs because they need to go for service another work day. Stay away from this place. Also I will write a complain letter to Shell.