1. Fairfax County Fire Station 41

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    Fairfax Station, VA

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    Fairfax County Fire Station 41

    5.0 (3 reviews)

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    ADT Security Services - There were no calls made to me from ADT to provide help

    ADT Security Services

    1.3(93 reviews)
    17.6 miFoggy Bottom

    I have been an ADT customer since 2013, but my recent experience with an equipment upgrade has been…read morea nightmare. Shortly after the upgrade, the main controller board failed. Despite my home being protected by an APC surge protector and a Ting monitoring system (which confirmed no surges occurred), the first technician insisted a power surge "fried" the board. Ironically, the system came back online just by wiggling a connector. When I requested a second opinion, ADT quoted a $59 service fee. However, the second technician informed me mid-job that I would be charged $240 per 30 minutes. I was presented with a bill for nearly $500 to troubleshoot a $170 part. The technician refused to leave my home until I signed the work order. While a manager eventually reduced the bill to $300 "under protest," I felt coerced and price-gouged. After 13 years of loyalty, I am extremely disappointed in this lack of integrity.

    I got conned into a 5-year contract because I thought I was financing the equipment, not committing…read moreto five years of monitoring. Granted, I should have been more careful, but when I called to cancel after 3 years and said I'd gladly pay for the balance of the equipment, but was no longer in need of monitoring since it didn't seem to work with our wifi and the beeps were always going off in the middle of the night. I said the system was causing me great distress because I never knew when a wifi-error would occur and it was usually when we were sleeping. BEEP BEEP BEEP! Enough to drive you crazy. Beeps trigger me and they could have been more sympathetic, but just kept telling me I had two more years on my contract. Yes, you can reboot, etc. etc but I never had any issues in 20 years with Vector Security at my old house. I tried several times to talk to representatives. Finally after going through two layers of employees with a promise to finally talk to someone who could handle this matter, I gave them my availability to talk and no one ever bothered to call. They just DON'T CARE! All they want is your money, money, money! I will never deal with this company again since I was a three year customer and they could not see a way to cancel my monitoring fee, despite me no longer using their service! Highway robbery. If you do sign a contract, make sure it's no longer than one year.

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    ADT Security Services
    ADT Security Services
    ADT Security Services

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    Northern Virginia Pre-Employment & Polygraph Services

    Northern Virginia Pre-Employment & Polygraph Services

    4.0(4 reviews)
    13.2 mi

    While I don't know if my wife will ever trust me again, taking the step of doing a poly felt like…read morethe right thing. Brennan explained the process and made me feel less nervous about it. Darryl did his best to keep me at ease during testing but with my marriage at Stake that wasn't really going to happen even though I knew I wasn't going to lie. Ultimately I passed, and although it may not convince my wife to trust me it certainly isn't because of any failure by the staff here. Customer Service 5 star, Staff conduct before and after exam 5 star, they went above and beyond. I even asked them to email the results directly to my wife since I knew she would claim that I manipulated the document. If you have to take a Poly you may as well take one from someone who has been doing it for years and runs the Virginia School of Polygraph. Only thing I would do differently is I would have asked if they could write up a document dictating how polygraph isn't like the movies and cannot be manipulated. if I had asked that they send that with the results I'm sure they would have obliged.

    False positive by the owner himself. Darryl DeBow was extremely unprofessional and didn't like my…read morecharacter and decided I'm not the kind of person that should work with a police department then tried to find a lie that wasn't there. Then tried to trick me into admitting to something I didn't do. Frustratedly, he finally dismissed me and said he'll look over the results more later. To get my test results I had to mail him $27 and he mailed me back a CD which arrived shattered (could have happened in the mail but I think it was intentional) and when I called to tell him he did not answer and will not return my calls. I don't know why an ex-police officer doing pre-employment polygraph testing for HIS PREVIOUS EMPLOYER is not immediately shut down as a conflict of interest. He's an interestin man to read about.

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    Northern Virginia Pre-Employment & Polygraph Services
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    Fairfax County Fire Station 41 - firedepartments - Updated July 2026

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