We stayed at this hotel the evening before a ridiculously early flight the next morning. This, after staying nearly a week at the Hyatt Regency Coralville, just outside of Iowa City. We had one satisfactory interaction with staff, when registering. We came and went for dinner, and left at 3:45am. When we left, some cold breakfast items were already out in the breakfast room, so I grabbed an English muffin. Of course, this isn't a Hyatt Regency, but the comparison did not come out favorably for Fairfield. The Fairfield was more expensive, the room was smaller, and much noisier. read more

Convenient Location to the Des Moines Airport! Pleasant Staff with wonderful Shuttle Service "To and From" the airport. 4am thru Midnight seven days! Nice variety of Breakfast options each day! Take a look at my custom Breakfast Sandwich! Yes, heads turned to look as I was eating my breakfast! read more

Fairfield by Marriott Inn & Suites Des Moines Airport - Sweet and Savory! Make one! - Hotels Near Me - Des Moines, Iowa

We always appreciate a Fairfield Inn when we're on the road. This one was no exception. The room was very adequate, the Internet was fast and free, the breakfast was complementary and people here were very helpful. We have a standard room with a couple queen size beds and it was more than enough for my wife and I as well as our two little dudes. The TV was very adequate and the Internet was fast enough for us to watch Game of Thrones on the bathroom floor while our kiddos went to bed early. They get extra points for having lots of plug-ins in the bathroom so we were actually able to stream it and keep our iPad charged! The workout facilities were standard, but very adequate. A couple treadmills, and an elliptical machine were more than enough for this big dog to get some cardio in. The pool and hot tub looked very nice, though we didn't have a chance to use them. All in all, excellent quality and excellent value, and about as close to the airport as you can get! To boot, there's a gas station in between the hotel and the airport so you don't have to go out of your way to fill up the rental car on the way in, in the morning. Good work Marriott! read more

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Great hotel especially for the price. Close to the airport and a couple of cool bars/restaurants to check out including Francie's and Johny's next door. Will definitely be back if we get the opportunity. read more

Don't park here during or after snow falls. No snow here for over a week and most parking spaces impossible to get into. Otherwise nice hotel if you don't mind slippery walks and no decent parking read more

Always feel at home when I stay here. The woman who works at the front desk is an absolute delight and the shuttle drivers are as well. My room is always clean and my shuttle service prompt at arrival and drop off. Always meeting my expectations! read more

I am writing about a stay at this location June 8, 2019. I redeemed for this stay for my elderly mother and they charged her card $176 and refuse to refund it. Not only am I dissatisfied with the situation but equally (if not more) appalled by the manner in which the general manager (morgan) of this location handled my complaint. He was rude, condescending, demeaning and quite possibly the most unprofessional hotel manager I've ever encountered within my 20 years (10+ platinum) at Marriott, both stateside and abroad. He made zero attempt to resolve my issue, called me a liar, mocking me and most definitely not at all compassionate Regards. Erin L. Reyna read more

Thank you Fairfield for a clean, comfortable room with nice amenities. A special THANK YOU to the housekeeper who found my silver earrings, notified staff and they called me to le me know they had them - and they are sending them to me. I did not get her name but that in itself gives Fairfield Inn 5 Stars! Terrific staff from check in to check out, nice varied breakfast and Great shuttle service. read more

We frequently use this hotel in Des Moines before and after flights because we live quite a distance from the airport. We made two reservation before and after our trip to Mexico. On our flight home, we were delayed in customs and missed our flight. We called the Fairfield and were advised the cancellation fee was MORE than the actual reservation charge. Both my husband and I spoke with Jessica and she was very rude explaining those charges. 48 hours are required to cancel. There is no way we could've known we'd be held up by customs. We will no longer be using the Des Moines Airport Fairfield for our travel needs. ***update The day after I wrote this review, the manager called me and they are not charging us for the cancellation. read more

Stayed at this location a couple of times. Overall, it has been a solid experience. nothing stands out as really great, or really bad. Agree on parking. for whatever reason, they just didn't build enough. I have struggled to find one in a snow storm (fun!) and ended up in the far reaches of the lot. Food is typical of the buffet. its ok. The folks running things were very nice...always got a friendly greeting when coming or going. couple of things: 1. make sure your room is away from the elevator and the stairs. something in the middle of the wing. 2. You are on the edge of town, so there is not a lot of options for food/amenities. there is a convenience store about a mile and half south, and a some stores a bit closer to the airport...area gets a bit sketchy after dark. Mostly fast food type restaurants. 3. Place seems overpriced. But Des Moines is a bit of a weird place in terms of pricing. I travel a lot and stay in a lot of hotels. some of these around the airport seem over inflated. and there is a big breakpoint in quality/price. Unless you go downtown, everything west seems overpriced. read more

A new hotel clean. After a memorial service our group took over the common area for a get together. Food and drink. The desk staff said it wasn't a problem. It worked out real well. The breakfast was the typical hotel fair. Tables were kept clean. read more

We enjoyed a short but nice stay overnighting to catch an early flight from DSM. Room was at standard, property nicely maintained. Breakfast at standard. What sets it at a high level: friendly and effective staff who communicate a welcome feel. Add to that shuttle drivers who likewise have a smile. Want more? If flying from DSM you can park and use the shuttle service from/to the hotel--although there is a weekly charge, so this is best if a longer trip is planned. And as noted in other reviews the 2-free-drink ticket for Johnny's Italian Steakhouse next door is a nice perk. We enjoyed our drinks and recommend the food as well. From appetizers to full meals, we've had good food there. Give this property consideration. read more

Late check in last night after 800 miles on the road, fantastic experience and conversations with the friendly staff here. After reviewing several of the other hotels in the area, this location seemed the safest and cleanest for sure. read more

Who woulda thunk a 2.5 star inn on the outskirts of nowhere Des Moines Iowa would be the coolest ever? It is all brand new and near the airport. As my fiancee and I are moving across country and taking it slow, we have been to a few hotels already. Being kind of snooty, we have stuck to 3 star and 4 stars with excellent ratings on 2 different websites. We have been disappointed, until we could NOT book a 3 star in all of the Des Moines area and had to lower our standards for the Fairfield. I am SO glad we did. Wow, I'm now seeing a 1 star report and I can't figure it out. Great bathroom tiling, Extremely comfortable room, affordable, has a great breakfast bar, excellent lounge, a small store to buy necessary items, very friendly people, wonderful bar connected to a GREAT steakhouse right next door. The gym is adequate for a travel INN. It is not a fancy hotel, so you can not compare it to such. Yes... minimal weights, but 2 great treadmills and 2 great ellypticals with their own tv's and a pool and jacuzzi right out the dooor. Do you have smelly laundry... there is a laundry room. I am right now completing this review on the hotel's FREE wireless. It is very out of the way, but it is placed right near to the International Airport (holy crap, Des Moines has an international airport!?!?), and next to a business park. I assume that is the target market, business travelers flying in and working there. Can't fault the company for that. And the employees are trying. Everybody gets a complimentary drink at the steakhouse when you check in. So we got 20 bucks free with our room purchase! All in all, this is a very good inn. Both my fiancee and I said something equivalent to "holy moly, this feels like a REAL business hotel in a REAL city!" but I don't think it is the equivalent. I think they have done one step better in order to make us feel comfortable. I can not do anything but give the Fairfield 5 stars. read more

WORST marriott I have ever stayed in! I'm an elite marriott member, so trust me I've stayed in dozens all over the country. Tiny room, no refrigerator, cheap toiletries, cheap furniture, not enough parking spaces in the parking lot. Overpriced for what you get. On night 1 of a recent stay, I got back from dinner and drove around the parking lot for 10 minutes trying to find a space. The hotel is so far out in the boonies, that there is no other parking besides what few spaces are in the lot. When I couldn't find a single space, I had to park in a no-parking area, and hope for the best. I called the front desk to let them know I parked in no-man's-land, and this guy "Dave" was a complete a-hole on the phone. Then on night 2, I was woken up at 3am by a snowplow slamming around in the parking lot for nearly an hour, pushing around less than 2 INCHES of snow, back and forth. Completely unnecessary to be doing this at 3am. The windows are so thin that I could hear the snowplow so loud it was like I had the window open. Up for almost two hours in the middle of the night because of this, with an extremely long day upcoming the next day. Called the desk about the snow plow, but again had to deal with this miserable "Dave" character. He was apparently quite put-off that I would call him about such a thing. Unbelievably rude and indifferent, and didn't do a damn thing about it. First thing the next morning, I checked out a day early and went to stay at another hotel down the street. Don't waste your time at this marriott. It seems to be a franchisee, as "Dave" mentioned on Night 1 "we also own the Radisson next door." Not sure if the franchise owner just doesn't care about Marriott standards or what, but this place is no where near on the level of other Marriott's you'd find in bigger cities. Very disappointing! I recommend the Towne Place Suites on the north side of town, or the Marriott in downtown Des Moines. Both of those hotels are much more in-line with what a Marriott should be. Don't waste your time with this Fairfield. read more

Friendly staff, good selection in their store and the room I stayed in was very nice. They gave me an upgrade and it was more like a studio apartment than a hotel room. Love the layout and workspace here. They have a fridge and microwave in the rooms here too. That's a must have for me. read more

Second or third rate hotel. I just checked in at midnight after a 8 hour flight and when I asked for some wine I was told it's a couple blocks down the road. This place had me walk a mile in the snow at midnight down the side of a freeway. Horrible horrible service. You should tell people you're a second class half licensed establishment so we can spend our time and money where we can get the service we require. Nowhere in the world have I been so dismayed with the accommodations. Stay somewhere better. read more

This is a good hotel to stay at. I use it when an arriving flight gets in very late, or when I fly out very early in the morning. Free WiFi and a breakfast. read more

Very nice and clean hotel. Always stay here for conventions held at the Holiday Inn, down the road. Good breakfast and Johnny's does the room service for them. Overall a solid choice. read more

This place looks to be new. I had a double queen bed which was nice, the staff was courteous and helpful. I didn't know how long I would stay for home hunting. I just stayed 2 nights and reservation was easily modified. Breakfast was both hot and cold. Swimming pool was big and fitness room had everything from weight lifting, treadmill, elliptical, and exercise ball. All cardio equipment had personal TV with headphones. Discounted rate was around $100 which was better than I expected. Also, courtesy van for airport pickup and drop off. read more

I picked this place because it was just down the road from the airport and my girlfriend had a 6:00am flight, so in the end I think I made a good choice. The hotel was pretty new and was decorated nicely, but I did notice a gaseous odor in the hallways that was present in the room as well. Not exactly the best first impression of a hotel. Parking was not an issue for us even though we checked in very late at night. Breakfast was good for us since we were on-the-run, we just grabbed a couple of yogurts and some fruit and left for the airport. If you can get a good deal on this place, I'd definitely recommend it especially if you're going to or coming from DSM airport. The last couple of times I stayed in Des Moines this hotel was $100+ per night so I found a different place that was much cheaper, but I would consider staying here again if the price was right. read more

I'd like to know who thought up the brilliant idea of hooking up the air conditioner to a motion detector? I ended up having to get up four times overnight and wave my bits around the room to turn the A/C back on. Needless to say it was not a restful stay. Add in cranky staff and a screwup with the billing, and I'd recommend you try one of the others close by. read more

Very nice hotel particularly for the price point and location. Awesome food next door @ Johnnies Steak House. Airport and Bucky's nearby. read more

Came to town to interview with a local RV dealer, and was surprised to find this little gem. Everything about this hotel has been great. As long as you don't mind the airport, it's great. The noise isn't too much, and it's better than being next to train tracks. read more

An absolute dream of a hotel! All new, beautifully furnished, extremely helpful staff, a solid breakfast, and a nice gym! We had booked on priceline and weren't sure what to expect as we drove further and further from central Des Moines. At the desk, Michael was very friendly and offered us drink tickets to the restaurant next door. My fiancee and I worked out in the gym and had a good breakfast of coffee, yogurt, and breakfast sandwiches afterwards. I needed to use the business center computers and send a fax and the front desk staff helped me happily. I highly recommend staying here! read more

I work for Marriott, and I've encountered staff that are not terribly friendly to people traveling on the associate rate, but the staff at the Des Moines Fairfield were great! They gave us a nice room with two queen beds and an air mattress so we could fit everybody in our room comfortable. The hotel seemed to be freshly renovated and had great beds. The room was spotless, as was the breakfast area. The breakfast was standard Fairfield Inn fare, but was well maintained. read more

Need a receipt from your stay emailed to you? Have a question? Then DO NOT call their customer service line. I was placed on a silent hold for 10 minutes, I hung up and tried again, 7 times, and each time I was hung up on. I heard someone pick up the phone, then purposely hang up on me, all 7 times. I still need my receipt, how do you recommend I obtain it? Carrier pigeon? Answer the freakin phone. read more

solid price and great restaurant right next door. pool is open at 6am. no weights in the gym, which kinda sucks. read more

I can't say enough wonderful things about the Fairfield inn and suites staff! The kindness and courteous way we were treated while struggling through our mother's passing was incredible. I especially want to express my thanks to Gloria and Melvin. read more

Really great. The beds were sooo comfy, the decor was hip (for a hotel chain), and the service was top-notch and perennially cheerful. We slept late and missed breakfast, but they brought out what we wanted anyway. We had a room with one king-size bed for $160. read more

This Fairfield Inn is new-ish and nice. Love the little 24 hour snack shack stocked with cold Mountain Dew. ...near the airport and connected to a Johnny's Italian Steakhouse that delivers room service (limited hours). ...The place could use a bigger parking lot. read more

A very clean, quiet, modern hotel. It feels like a newly constructed hotel but I didn't see a date anywhere to confirm this. I was pleasantly surprised to receive a free drink voucher for the bar across the street as a gift for my status as a Marriott Rewards Elite Member. That's a nice, welcoming touch. Since they bar was closed when we arrived (late at night after a full day at the State Fair) they let me get something out of The Market instead. Hello little bag of Goldfish crackers! :) For me the most important characteristic of a hotel is the quality of the cleaning staff. Everything in this hotel was immaculate! I was also pleased at the amazingly luxurious feel of the mattress (the perfect combination of support and soft). I haven't slept this well in months! Extra points for the abundance of pillows (maybe 6 feather pillows) on my king bed. Nice. The free continental breakfast offered plenty of options (cereal, fresh fruit, waffles, muffins and bagels, hard boiled eggs, even biscuits and gravy). The staff did a nice job of keeping the breakfast area clean and well stocked. I didn't get a chance to use the pool or exercise room so no review for those. Overall, a very clean, comfortable, well-appointed Fairfield Inn. Marriott continues their consistent excellence in lodging. read more

Overall a clean, meticulous hotel with courteous staff and easy access to the airport. Short drive to restaurants and stores.

Wanted to say thank you to Lana (shuttle driver) and Dave (front desk) Who helped me retrieve my iPad that I left in my room. I was shuttled to the airport and I forgot my iPad and when I called Dave said that Lana could drive it to me and drop it off and I was still early to board. Thank you so much Lana & Dave! That type of service is invaluable. read more