A grabbed a night here to be close to the airport for an early flight. It was perfect for that. Rooms were spacious and clean. Breakfast starts at 5am to accommodate early flights. They have a few hot breakfast options. The staff were friendly and they have a convenient shuttle to the airport. Worked out great. read more

Fairfield by Marriott Inn & Suites at Dulles Airport - Check in desk - Hotels Near Me - Sterling, Virginia

By far the worst stay at the hotel! Even for just a night, so that we could go to the airport very early in the morning, it was an unpleasant stay!! Arrived at the hotel promptly at 3:00 PM thinking that the room would be ready to check into since I had confirmed the day before that we would arrive sometime after 3:00 PM. But for some reason, the room wasn't fully ready, so the front desk agent had to call housekeeping while asking me to come back in 10-15 minutes. Then when we got to our room, the temperature was pretty hot, so had to turn on the A/C for a few minutes to cool down. We dropped off our luggage and used the restroom before leaving again. However we noticed the bathroom toilet flushed so slowly. Had to wait a few minutes for it to be full again and be flushable. The WORST part was actually waking up at 3:00 AM AND seeing a bunch of ANTS in the sink and near the bottom of the toilet!!! Holy smokes!!! We didn't eat or drink or pour anything into the sink, so not sure where all of the ants had come. But it was pretty disturbing to see in the middle of the night!!! Stayed in Room 112, so if anyone else happens to stay there or any room, BEWARE!!! Ants will be crawling!!! Good thing we had to leave at 5:00 AM! Probably won't be back next time. read more

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My stay at the Fairfield Inn and Suites at Dulles Airport was fair. The front desk agent at check in was friendly, and the room was clean and comfortable. Parking was fine, though the lobby felt a bit cramped. The only issue was at checkout. I checked out early around 3:15 a.m., and no one was at the front desk. I called out for assistance several times before a young brown skinned gentleman wearing a gray hoodie came out. He told me to just leave the key, without acknowledging me, asking about my stay, inquiring if I had any issues, or offering to provide my folio. The hotel room itself was fine, but this negative interaction, or lack of interaction, left a bad taste in my mouth. It was rude, dismissive, and not in line with the level of service I have experienced and expect from the Marriott brand. read more

Fairfield by Marriott Inn & Suites at Dulles Airport - Hotels Near Me - Sterling, Virginia

I stayed here early July for roughly 5 days. They made an adjustment by allowing me to have a room with two double beds instead of a one king bed as I had someone else rooming with me. I appreciate their accommodation on short notice. I don't get the negative comments on this place. Don't expect bougee touch-ups or extravagant features as this is a Fairfield Inn & Suites. What you'll get is a solid hotel that offers essentials such as a spacious exercise room, a tasty complimentary breakfast, a complimentary shuttle to/from the airport, clean rooms, and plenty of towel assortments. As for the staff, I did not have any issues with the people here as everyone was friendly and ensured the hotel was kept clean. I'd be happy to stay here again next time I'm in Sterling. read more

3.5 stars. Fairfield Inn & Suites at Marriott is a nice hotel. Complimentary breakfast. One night, they had a manager's celebration with wine, appetizers, and fresh cut fruit for hotel guests. The parking is fairly spacious. The front desk is friendly and welcoming. The room was pretty good. Clean is neat, well kept. read more

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Great Hotel run by Great People. First, let me start by saying that you may notice most of the poor reviews are from over 3 years ago. Most of the near term reviews are 5 star. This is due to an ownership change and must be considered in my evaluation. I had a room booked for 3 nights, due to airline problems I was fortunate to add a 4th night. There was no request too big for the front desk. They held my bags after check-out for a late flight. The airport shuttle will take you to the Metro and was always friendly and ON TIME ! These people work as a team with clean rooms and a great breakfast bar. I made use of the 24 hour coffee bar as well. This will be my "Go-To Hotel" for any future stays near Dulles. For these reasons I give it a superior rating of 5 Stars. read more

This review is solely for their offsite airport parking option. I was flying out of Dulles and needed to drive due to car seat logistics for my young one. I was a little overwhelmed with the options of offsite parking, there seem to be a lot! Such as private lots and hotel lots. A lot of the parking lots didn't have shuttles to the airport but were so much cheaper than the others, so I realized I needed to be careful and ensure I used a lot that had a shuttle to the airport. The parking lot here at Fairfield Inn was $10 with an extra $1 service fee per day so it ended up being $11/day which was a couple dollars cheaper than the economy parking lot at the airport. And they did have an airport shuttle. Directions were pretty easy to get to the hotel and paying was simple using their online app. I liked that you could pull up to the lobby, drop off your luggage in the lobby and then park your car and come back for your luggage. Luckily, I didn't need to do that because the shuttle was already there when I arrived so I just offloaded my luggage directly into the shuttle, parked the car, and then went back to the shuttle. I took off a star because the driver rolled his eyes at me when I pulled up which I didn't think was professional or needed. I also was confused because I wasn't sure exactly which spots were meant for long-term parking. In the end, I realized that they shared a parking lot with cracker barrel nextdoor and the parking spots meant for long-term parking were not marked. So basically I could park at any spot in the hotel but it took me a bit to figure this out. The shuttle also does not run every five minutes like it does at the airport, it runs every half hour. So you kind of have to time it accordingly. I felt like I was waiting forever at the airport when I returned, but it was close to being on time. Other than that it was really simple and straightforward and when I had to extend my stay a couple days it was easy for me to just go in and add time onto the app. If I had to come back to Dulles and park and wasn't rushed with time, I would definitely consider parking at this hotel the next time! read more

Great place to stay the front daytime attendant is was very helpful and professional and attentive now the black kid was a completely disrespectful last night I want some adult beverages and he said room number but I wanted to pay for it myself so he had to stop playing on his phone and he did not call me at 0600 and he was sleeping on duty this morning and he was an very disrespectful towards another guest this morning and we had to wait for him to let the driver know which was 20 minutes otherwise I didn't want one bad apple spoil the bunch and shout out to Todd and Tom from TOP DOG SERVICES the accommodations were great read more

Absolutely do NOT recommend staying here unless you're desperate or on a one-night layover. To give context, my apartment was being renovated for the month. This is not worth the cost compared to a number of other Marriott labeled hotels in the area. Service: The front desk manager is very kind, as well as the young man at the front. The general manager did not seem to do everything in his power to make major issues right after the inconvenience of having NO warm water or NO water multiple times during my three week stay. Nor did he seem to show any sort of sympathy or care about the inconvenience. The front desk manager was very nice, but she still had to have things approved by the GM. Housekeeping was wonderful and always helpful!! Room: Perfect for working and lounging. The WiFi is terrible, my hotspot was much better. There were two TVs which was nice. One had some connectivity issues and was very pixelated or fuzzy in some shots. Various white stains on furniture that didnt appear to be even attempted to be removed. The lights above the bed and above the tv by the couch don't work. Amenities/common areas: I did find feces on the hotel floor in the hallway by the ice machine. To note: there are no pets allowed at this hotel. Grab and go breakfast was nice considering covid precautions. You get one nutrigrain bar, fruit, and a muffin. I've seen other Marriott chains offer more options for grab and go considering the cost. However, I'm glad to see they're taking these precautions. I did have other hotel stayers complaining about their second floor ice machine not working. NO water/NO hot water multiple times: The first time I had no hot water I went down and they noted something broke for the whole building and was being fixed. The second time I returned from a hike in the evening to the young man at the front saying there would be no hot water, and then no hot water until late the next morning. He had no idea this had previously been an issue. They offered either 5,000 points or to shuttle us to a hotel and refund the night. As My home was being renovated I had too many belongings to be inconvenienced to just hop over to another hotel. Marriott members know that 5,000 points is also not much AT ALL. This happened a third time but at least the front desk manager (not the GM) called all the rooms 20 minutes in advance in case we wanted to shower while plumbers were working on it again. We should have realized that included no use of the toilet for three hours... I was able to negotiate a nice discount of $2-3 less for FUTURE nights stayed. If I hadn't been amidst a move with too many belongings I would have left. read more

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Hotel was ok but nothing to run home about for sure. There wasn't anything spectacular at all. When I came inside and checked in the hotel, they were a bit pleasant but... eh. The room was basic and the floor was weird to touch. I didn't sleep comfortably and asked to cancel my reservation for the next to nights without penalty and they were able to do so. The elevator was super slow going up and down and the door opened faster than a snail. I'm not even sure why this hotel is here but the front desk guy told me, "Sorry this is such a shitty hotel!" At least he knew this place was crappy. There are a ton of hotels in the area, try somewhere else if you can.. unless this one is FREE. Don't visit lol read more

Decent hotel for a quick stay. Wish they removed all the Covid nonsense signs. Breakfast lady was phenomenal. So friendly. Room was clean and bed comfy. read more

See TripAdvisor comment. Room 104 plumbing issue. This facility needs to address the issue. FYI, swimming pool not open. Currently under renovation. Overall rating as follows: room 2/5, breakfast 3/5, service 3.5/5, amenities 2/5, location 4/5 read more

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I stay here a few nights every month. I request and have always been granted a third floor room. Clean rooms, spacious and the wifi is very good (I work 8 hours out of the room). Cannot speak to the food as there is a cracker barrel next door I frequent. Quiet hotel even though the planes landing patter seems to go right over the hotel...never any noise on the third floor when I sleep. Only con is that once or twice I noticed room parties with teens. Would he nice if there was an employee that did a hotel sweep every hour or two. read more

THEY state on their website that Fairfield Inn & Suites by Marriott at Dulles Airport offers free shuttle service to and from Dulles airport. This is falls, I waited at te airport for 1 hour and no shuttle came. I had to take a taxi after wating for one hour for their shutte. The lady at the desk was very rude when I inquired abour their falls advertising. I'll never use their service again..... read more

Shuttle leaves exactly on time... Dont be late... Like me. Wifey and I stayed here two nights in a row, thanks to United's cancelled flights. We had a very early flight at 6:00 am, so we made a very valiant effort to make it to the lobby to hitch a ride. The shuttle bus left at 6:00 am on the dot and we were able to watch it drive off to the airport at 6:00 am and 30 seconds. We ended up having to order a cab that took forever to arrive. The hotel itself was kind of old... we had this really grimy hot tub in the middle of our room. Looks straight from a 70s porn movie. read more

Place is perfect for what it is. Great staff, clean hotel. I really have enjoyed my stay.

LET ME SPILL YA SOME TEA. I had the most horrific experience of my life the other day. I missed a connecting flight due to a delay of another flight. This airline left me stranded in a foreign state with no hotel. I was breaking down in the hugest airport I have ever seen and was struggling trying to find my way out. I was stuck at the airport from 11pm-4am talking to managers, calling national hotline of the airlines. I arrived at this hotel and the front desk was so accommodating and kind to let help my situation. Seriously. I was defeated, dirty, had halitosis at this point. They got clean rooms, pool, everything. They got orange water at the front desk, how is this hotel worth so little stars? Max the shuttle man took me to the airport. he was so kind and made my day. Definitely coming to this hotel in the future, when i'm back. read more

Yikes this one is pretty bad. You can always tell how your hotel stay is going to be when they have the old fashioned stand alone A/C units. Need I say more? Lots of people complaining at the front desk about various issues- when you could find someone there. I just rolled with it- broken A/C, musty smelling room etc. Needless to say I won't be staying there again. read more

I stay at this hotel frequently, Staff is very friendly and will do everything you request. The hotel has been renovated recently. No more pool, they put a conference room instead. Breakfast is not to bad, lots of different items. Hot and cold. I would recommend this property. You can also do a park and ride. They also have a shuttle bus. read more

From the driver who picked us weary travelers up (Rafael) to the front desk clerk (Carmen) and the housekeeping staff, we were very impressed! The place is under renovation but our room was super clean (felt like I needed sunglasses in the bathroom!) The beds were comfortable and the curtains allowed the room to get dark enough for us to sleep a little during the day. The breakfast bar offered a complete assortment of items and was well maintained. There was an indoor pool we didn't to use as we were staying for a short visit in between long flights. read more

Fairfield by Marriott Inn & Suites at Dulles Airport - breakfast! - Hotels Near Me - Sterling, Virginia

I used this hotel for Park and Stay. The stay was fine though the hotel is run down. Hallways were in disrepair. The grab and go breakfast was fine and the ride to the airport worked well. However, on my return this morning they did not answer the phone when I called for the shuttle to take me back to the hotel. I tried six times and finally had to call a Lyft--very expensive in the early morning. I was not happy and won't use this hotel again read more

This review is not for he hotel stay but for the parking they offer! If you are looking to travel from Dulles international and need to leave your car! Do not pay the large prices the airport requires for you to leave your car! I was going to be gone for 5 days and for only 33.00 they allowed me to keep my car on their lot. It was very easy and painless. They have a shuttle that runs every half hour that is free to take you to the airport. They even come and pick you up! Should I ever need to leave from Dulles again I will book my car with them! Everyone from the front desk to the shuttle driver was friendly and welcoming! I highly recommend the parking :) read more

Remember how slow dial up internet used to be? Staying here is like going back in time to the 90s. Wifi speed was tested and clocked in at 1 mbps. I've stayed at budget hotels with superior wifi service. This hotel really needs to upgrade their internet. If you need internet for business purposes then don't stay here. They are also currently doing construction here but their was no noise the night I stayed. Other than that it was a nice, clean, comfortable hotel. read more

Don't stay here if you plan to leave your car here and rely on them to take you to the airport. They do not always honor reservations that you make with them, even though they confirm the reservation. You won't find out that they overbooked until you show up at the hotel and you have to go somewhere else. read more

Spent the night here as I was travelling from Denver to Kilimanjaro airport. I picked this place because: 1, it was close to the airport; 2, it didn't cost an arm and a leg; 3, it had shuttle service to and from the airport and; 4, it had a free breakfast. It was indeed close to the airport although you take surface streets from the airport to get there and it takes 10+ minutes. On the way back to the airport, we got on the freeway and were there in about 5 minutes. I used Marriott points so it was "free." As though all those Marriott points didn't come at a cost of some sort. Finally, the breakfast part is what really let me down. The oatmeal was awful. It was as though someone had used 10x the amount of water you are supposed to use. It was almost like thin, only slightly warmish, oat flakes soup if there is such a thing. There were no hard boiled eggs for protein like you usually find at continental breakfasts. I was very disappointed by the whole breakfast, or lack thereof, experience. It has a bad vibe to the whole hotel. It just doesn't feel like Fairfield quality. read more

I don't know why this hotel got so few stars, because we had an incredible experience there: friendly staff, clean rooms, well kept, pool, free breakfast all for $100/night, that's a great deal! I've deducted 1 star because breakfast was bland and pool had a lot of chlorine (I think less would still do fine), but these are minor and this hotel is easily 4.5 out of 5 stars! read more

Picked this hotel because it was a Marriott property close to where I was attending a training class. Didn't think about it being right at the end of the Dulles airport runway. Fortunately, between 11pm and 6am the planes are few and far between because when they do come by, they're flying right outside your window. Other than that, on the plus side, the staff was very friendly and accommodating, the room was nicely appointed, the bed comfortable, and the bathroom clean. The WiFi performance was very spotty but the television actually had HD channels for its HD tv. There were some slight complaints. The pool was only open from 5pm to 11pm so no early morning or late night swims (and it was freezing!). And while the gym opened at 5am, it also closed at 11pm. You needed a card key to get in so I have no idea why you would close the gym. Oh well. Also the breakfast offered was a bit below the standard I've come to expect from the Marriott chain. The scrambled eggs and sausage did not taste very good but made due each morning with an english muffin, a cup of cereal, and some coffee. All in all, an okay experience. read more

Well bring your own sheets if you want clean ones. They we let you come down to the front desk and get some new ones so you can change them yourself after the last guest has left your room. read more

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Great hotel with a super convenient shuttle. Wally at the front desk was super helpful at checkin and getting everything we needed! We came here before our honeymoon flight early in the morning, and he upgraded our room as a courtesy for our celebration and made us feel rather welcome and attended to. We will definitely stay here again when flying out early in the morning. read more

This is a great hotel and the long term parking is great. Very close to the airport as they use the side entrance with very little traffic. The service is great and the people are nice! read more

Good place with close proximity to Dulles Airport. They offer free shuttle service to/from the airport between 5 and 12 am. Rooms are spacious, clean and stocked well with linens. I did find the pillows to be a bit uncomfortable for my liking. Other amenities include Coffee, Iron, Hair Dryer, Free WiFi and Cable TV. They do serve full continental breakfast with eggs, sausage, cereal, make your own waffles, fruits etc. Overall a great value for the price. Front desk is very accomodating with any reasonable requests from guests. read more

This is close to the airport. They have a free shuttle. Staff are friendly. Price is cheaper than others close to airport. Room was clean. Breakfast was standard. I could hear people in next room easily but with fan running it drowned them out. They have a small indoor pool but didn't try it. If you use the pool be ready to be on display for everyone in the lobby. In all it was a fine place to spend the night. It does have a tired feel but it is clean and convenient. read more

Gotta admit, I had my reservations after reading some of the other reviews. But for less than $100/night, I found a hotel that easily matches the competition. With immaculate rooms that have been recently remodeled, I will be back! The only area needing improvement is the workout center. A cable pulley machine a a complete set of free weights would make exercising easier. But the complementary WiFi and breakfast were a good comprimise. Hats off to the great staff too! read more

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The Marriot at Fairfield Inn & Suites Dulles Airport located at 2300 Indian Creek Dr Sterling, VA is hands down the worst Marriot that I have stayed in. Booking my three week work trip to this Marriot has been a nightmare. The location is riddled with ants to which the management won't acknowledge. So this morning I took a picture of one of the many sugar ants roaming this hotel. All they have done for me is relocated to me another floor and room but to no surprise ants were seen here to. To make matters worse the night time assistant attempted to make me sound like a liar but then later stated "we've only seen ants in the first floor" read more

Very nice one day stay at Fairfield. Clean room, very comfortable beds. Large desk area with multiple outlets for your electronics-perfect for a business stay. Love the convenient water pitcher and snack area at the front desk. Full breakfast with a variety of options. Friendly staff. Afforable pricing. Very comfy. read more

This was a nice hotel. The beds are comfortable and the breakfast was delicious. Shower was spacious. However, the fridge was not working properly and the thermostat was difficult to work. read more

So disappointed in this Fairfield Inn. Walked in the room and it was a steamy sauna. Quickly realized that the bathtub faucet was running hot water even though handle was in the off position. I could not turn it off. I went to the hotel desk to report the issue and ask for maintenance. The desk clerk said that the shuttle driver was also the maintenance and he would look at it later during the evening. That was fine. I went next door to dinner at Cracker Barrel and came back to the steamy room and running faucet. It had not been fixed. The clerk said the hotel was sold out for the night so we were stuck in our room. We woke up to the steaming room with condensation everywhere. Our clothes and bags were damp and the carpet in front of the bathroom sink was wet. Very gross. The rugs we had laid on the bathroom tile were also wet. In addition to that issue, I walked over to the air conditioner to turn it off and immediately felt wet carpet through my socks. Yes, the air conditioner was leaking too and the carpet around it was soaked. Shuttle and rental car service on site is convenient, but the room was terrible and the customer service severely wanting. UPDATE: After filling our the survey, they did compensate me with Marriott points. This does make me feel a little better, but doesn't change the condition of the room for future stays. :/ read more

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I love Marriotts. I stay at a Marriott multiple times a month. That said.... they're doing a lot (A LOT) of construction on this hotel (December 2013) so the lobby is destroyed, no pool, no fitness center, no ice machine, it's a mess. This may have been why we were able to book a cheap room the night we arrived. They do have a free shuttle to the airport which we were asked if we were using it when we checked in, that was nice. The room was nice and clean, so I was happy. When we went to check out, there was no one at the front desk (also under construction) and I waited around for some time. I had also called from our room to check out, and no one answered. Our check in and check out experience was not so great, but our room was nice. read more

Terrible management. Front desk can't even make a decision. Sink clogged three days couldn't use at all. Made promises couldn't keep.

AAA rate $63/night - cheaper than any of the other dozen or so hotels in Sterling. One of the closest hotels to the rental car lots and back entrance to Dulles on the airport side of Old Ox Rd. I've stayed at three other hotels in Sterling, but this was superior. The bed could be a bit firmer since I like a very firm mattress, and they could offer more TV channels and maybe a big flat screen rather than a TV, but the pluses besides the price, are the fridge, microwave, free USA today paper, free wi-fi with no login hassles, free continental breakfast with a relatively large selection to choose from, good coffee, easy check in / out, heated indoor pool, free business center, etc. Lots more stuff offered at no cost. read more