From the moment we walked in the staff made us feel right at home…read more Courtney and Author Couldn't have been nicer Clean and peaceful Thank you

A nice but dated and well used hotel. Super rough road when entering, updated rooms but very well…read moreused and not the best as far as cleanliness goes. Whole place could benefit from a deep clean. Bed was comfortable and the HVAC actually worked as it was designed in my room. Hampton has moved to the mounted soap dispensers, great idea... when properly maintained.

I stayed here for a weekend in May and had such a peaceful time!…read more Customer service was flawless. My room literally felt like a second home. It was comfortable and cozy! I enjoyed having the nice size kitchen in combination with a bedroom and closet vibe as well as a front room set up with a flat screen TV and couch. I felt like I was in my own little studio. The Breakfast was amazing! The area was well stocked and clean. The healthy choice options were a real treat! From the multigrain buckwheat waffles, to the eggs and even the 100% the juice. And the biscuits were OH SO DELICIOUS! The pool area was of great size, plenty of seating, and well kept. Shockingly, the water was SO COLD! I was eventually able to fully get in the water to swim a bit, but then saw floating particles in the water, which grossed me out. I'm not sure what it was or where it came from. I'm not even sure how often the pool is cleaned. But I surely didn't stay in there long after noticing. The gym was satisfactory. They have your basic machines, yoga mats, weighed balls, and a great size mirror along side a rack of dumb bells. The towel rack and sanitizing wipes were stocked and everything was functional. I was happy to be able to get a wonderful workout in during my stay. Check out process was easy peasy. A relaxing weekend was had , and I'm so glad I stayed in the perfect place to do just that.

Check-in was a breeze, the person at the desk was fantastic! However, we did run into a few hiccups…read morein the room. The bathtub had no door or curtain, which meant water went everywhere,making the floor super slippery. And, uh, there were some... hairs... stuck to the bathroom ceiling. Definitely not the most appealing sight! The faucet was also loose, and the corner of the tub showed some rust from all the splashing. When we got back from our outing, there were shampoo and conditioner bottles left right by the door. The pool was another story. The water was freezing and pretty murky. On the plus side, the breakfast lady was an absolute star! Such a hard worker. It was a bit of a contrast to the check-in girl who wasn't too helpful when I asked about coffee (they'd run out). She just said it wasn't her job to tell the breakfast person.

This hotel is nicer than the one in Woodhaven in my opinion. Clean and nice rooms. Friendly staff…read more Breakfast in the AM, business center and pool.

What a wonderful stay. Safe was friendly and room was clean and quiet. Good breakfast too. Will…read morereturn soon

Recently remodeled, this RRI is very nice for the price You can get a bare bones room or one that…read morehas the more normal accoutrements by paying a little extra, your choice. Ours had a 37 inch tv, iron, in room coffee, fridge and micro. All non smoking now, quiet location, firm but comfortable beds. Good internet, good location Really nothing to dislike about this place Very high value

Customer service, particularly Jennifer, was rude and not very hospitable whatsoever. When asked…read moreher name, she completely copped an attitude.

I visit Taylor, Michigan, quite often, and when I do, I usually stay at the Comfort Inn Suites…read morelocated at 6778 Telegraph Rd. I think the rooms are very nice. They're clean, which I like. Best is the bed. The bed is absolutely amazing, and the room is not really big, but that's fine. It's always nice to have white, clean towels. I will be back keep up The good work.

The hotel has really went downhill since our last stay. The staff is still very friendly…read more The breakfast use to consist of pastries, cereal and fresh milk or cream for the coffee, but now, it was no pastries, no non dairy creamer or milk, only the packets of cream. Housekeeping only took out the trash and brought us fresh towels, they did not make the bed or vacuum. It was also a lot of sketchy looking people in and around the hotel. This stay, sad to say, would be our last. The hotel is close to the highway, Walmart and lots of restaurants, but the hotel needs a renovation.

This place was absolutely disappointing. The only reason I did not give this a one star is because…read morethe staff was friendly. Where do I start? When I get there to check in, the lobby smelled funny and there was construction outside. Check in was quick. I get into the room and it smells like absolute mould. I turn the air on cause it was off and the room was stifling hot. I sprayed my perfume everywhere to try to mask the smell and then left to get lunch hoping that the smell would go away. I get back and I walk in, the smell is still there so I asked to be transferred to another room. I get to the other room it also smells like mould. At this point there's no real room that would smell pleasant. I tried to cancel and switch to the holiday inn across the street that looks newer (I booked this one cause I didn't know there was a newer one and I'm coming from out of town). I couldn't cancel at all so I had to stay all 3 nights in this room that smelled like mould. And then the next day I went out for breakfast so that the room can get cleaned but when I returned it was not cleaned at all and the faucet grip fell off (see picture of hair ball on carpet and the faucet grip). This place should be renovated completely. For the money I spent, It was not worth it.

This hotel is so outdated I'm waiting for Jack Nicholson to come down the hall. The photos in the…read moreIHG app must be stock photos because the only thing those photos and this room had in common is the bed and 4 walls. I know how nice IHG are and this is completely a black eye for the chain.

Today Sunday June21st. I am older and handicapped, and got confused when I took my ticket out of…read morethe machine I had put it in the machine two seats over and thought I had left it and didn't cash it out.Someone sat in the seat I went to.So I asked everyone in the circle if they had my ticket when they sat down and everyone said no.So I called for service and wouldn't leave the seat of my original machine.Tony the technician was wonderful. Said I had cashed it out I said, but I don't have it. I was very confused. I knew the exact amount of it told them you could go through my purse. I don't have it and couldn't remember what happened to it so he contacted the manager who went over. The tapes told me exactly what had happened and that when I put my ticket in the machine after cashing it out and came back to look for it. Someone was dishonest and used the money. I was jjust sick about it. The manager today was wonderful. He knew I was telling the truth and he knew who used my ticket he gave me my money back, which was so nice of him and told me from now on to be very careful which I am now I love to gamble and will continue to come to MGM Detroit because this manager today went above and beyond helping me and someone needs to recognize him. He is an asset to your company.

I didn't have the highest expectations of this hotel, but it definitely made me a believer! I was…read moreplaced on the concierge level, which apparently at one time or another had its own lounge, but it was closed my entire stay. My room was clean, spacious, and very comfortable. I couldn't control the heat for some reason, but it did stay at a comfortable level. While there are not a lot of food options here, I gave The Tap and D.Prime a spin. Tap isn't anything to write home about as far as food that I was able to eat there, but my friend did enjoy the salmon. D.Prime is great - I highly recommend the corn!! The coffee spot does what it does - the best thing is that it's open 24 hours and they have a nice variety of pastries and snacks. The staff was polite and helpful from the hotel to the casino, although many of the casino staff members were unaware of promotions. Slots were mostly clean, as was the overall casino space. I had a blast playing slots! Definitely will be back!!!

Been coming here for awhile but it's really stepped up a notched in the right direction since the…read moremanager " Markkell " came over. The service has been a lot better, with more attentive staff. The front desk rep Jay was pretty cool and his energy is welcoming. By favorite about this hotel is the bar and grill, Grill 39. Food is great and drinks are cheap and strong. They have an amazing happy hour menu. Carla the manager is by far one of the best bartenders I've ever encountered, she has great people skills and takes care of all her guest. This lady even went to the kitchen and rolled up her sleeves and continued business because of a call out of kitchen staff. I had one negative experience at the bar which was with the server/bartender "Pam" she was pretty rude and pushy. I was explaining to that a discount is used with my current status and reservation (that I always receive) and she cut me off and told me " that's breakfast only, you can't do that over here, is there something else I can help you with " that really didn't sit too well with me, but I continued on with my meal. But other than that good place to sleep and eat.

We stayed at this hotel for three nights, and unfortunately, our experience was very disappointing…read more On our first night, we found partially used bar soap left in the shower, hair on the toilet seat and chair, dirty walls, and stained sheets. After a long day of traveling, I was exhausted and just wanted to get some rest, but the condition of the room made that impossible. That first night alone, we had to switch rooms three times because the rooms had not been cleaned properly. We were told the hotel was short-staffed and that it had been an ongoing issue. The following morning, we had to change rooms yet again because of a dirty shower and a leaking ceiling. To the manager's credit, they waived the charge for one night, which I appreciated. However, the overall condition of the hotel was unacceptable. In addition to the cleanliness issues, the property is in need of significant renovations. Even the chairs in the restaurant area were noticeably worn and outdated. Based on my experience, I would not choose to stay at another DoubleTree after this visit.

The front desk lady was super friendly, helpful and worked with us on our room. My mother has…read morebreathing issues and wanted a room close to the restaurant/bar in which we did, even got a close parking spot. Then the food at the restaurant was pretty dang good as well. Our bartender Natalie was so much fun and even keep the bar open a little long. I recommend this hotel if you want a chill, clean, have a few drinks and just crash kinda place.

Clean room, plenty of parking easy to locate off the highway . Wasn't…read moreAny craziness going on the night I stay.

Clean and comfy beds…read more Air-conditioner was 10/10. Breakfast selection was great. I would definitely go back.

Pretty nice and standard hotel in the Downriver area. Breakfast in the AM, nice staff, business…read morecenter and conference rooms available. There is also a pool on-site.