Convenient location and great rates. The mirror in our bathroom was broken (missing an entire…read morecorner) the rest of the room was fine. Clean, safe and the staff was friendly.

If you want to go to bed early, do NOT stay here. Quiet hours start at 10 p.m., NOT 9 p.m…read more Here's a sign that shows the hotel's futile attempt when a group of soccer families booked a block of rooms at the hotel. When I complained to the front desk, she said, "If they're still running down the hall screaming at 10:00 p.m. call me. Then I'll do something about it, but I won't do anything before 10 pm. We chose this hotel because it's 6.5 six miles away from the Detroit airport and cost $180 a night instead of $280 for a hotel closer to DTW. I needed to wake up at 3:45 am for an early flight. But the kids were running down the hall all the way up to 9:55 p.m. and shouting at each other. Then after that, it was less frequent, but I made the decision that I was going to focus on trying to calm my brain down rather than actively looking for a gotcha moment/waiting until I heard running again to call the front desk. If you need to stay here, stay on the top floor because the floor/ceiling walls are thin. I was on the second floor and had my AirPods in with a white noise app, and I could still hear someone walking in the rooms on the floor above me until 11:30 pm.

I stayed here for a weekend in May and had such a peaceful time!…read more Customer service was flawless. My room literally felt like a second home. It was comfortable and cozy! I enjoyed having the nice size kitchen in combination with a bedroom and closet vibe as well as a front room set up with a flat screen TV and couch. I felt like I was in my own little studio. The Breakfast was amazing! The area was well stocked and clean. The healthy choice options were a real treat! From the multigrain buckwheat waffles, to the eggs and even the 100% the juice. And the biscuits were OH SO DELICIOUS! The pool area was of great size, plenty of seating, and well kept. Shockingly, the water was SO COLD! I was eventually able to fully get in the water to swim a bit, but then saw floating particles in the water, which grossed me out. I'm not sure what it was or where it came from. I'm not even sure how often the pool is cleaned. But I surely didn't stay in there long after noticing. The gym was satisfactory. They have your basic machines, yoga mats, weighed balls, and a great size mirror along side a rack of dumb bells. The towel rack and sanitizing wipes were stocked and everything was functional. I was happy to be able to get a wonderful workout in during my stay. Check out process was easy peasy. A relaxing weekend was had , and I'm so glad I stayed in the perfect place to do just that.

Check-in was a breeze, the person at the desk was fantastic! However, we did run into a few hiccups…read morein the room. The bathtub had no door or curtain, which meant water went everywhere,making the floor super slippery. And, uh, there were some... hairs... stuck to the bathroom ceiling. Definitely not the most appealing sight! The faucet was also loose, and the corner of the tub showed some rust from all the splashing. When we got back from our outing, there were shampoo and conditioner bottles left right by the door. The pool was another story. The water was freezing and pretty murky. On the plus side, the breakfast lady was an absolute star! Such a hard worker. It was a bit of a contrast to the check-in girl who wasn't too helpful when I asked about coffee (they'd run out). She just said it wasn't her job to tell the breakfast person.

This hotel is nicer than the one in Woodhaven in my opinion. Clean and nice rooms. Friendly staff…read more Breakfast in the AM, business center and pool.

What a wonderful stay. Safe was friendly and room was clean and quiet. Good breakfast too. Will…read morereturn soon

Customer service, particularly Jennifer, was rude and not very hospitable whatsoever. When asked…read moreher name, she completely copped an attitude.

Money and belongings go missing inside this hotel, and management refuses to check the cameras or…read morekeycard logs. Rooms have no smoke detectors, missing amenities, sticky floors, missing door numbers, and unstable fridges. On top of that, homeless people knock on guest doors at night. Other reviews mention drug activity, bed bugs, loud noise all night, and filthy conditions. Bottom line: Unsafe, unclean, unprotected. This is not a safe family hotel.

First, the positives:…read more The room was nice. Clean carpet, clean freshly made beds with a little table to eat at. Fridge and microwave in room. Iron and hairdryer provided. You'd be surprised how many don't have them. Very soft comfy beds with lots of lush pillows. Had a comfortable contented night's sleep. Adequate supply of towels, soap, and shampoo/conditioner. Has both an elevator and a nice big staircase. The negatives: We actually chose this one for the *breakfast* and when we arrived there was a big sign on the check-in counter stating there would be NO hot breakfast offerings the morning we needed them. All I wanted was a waffle, dang it! The pool closes early and opens late. My mom really wanted a swim--another strong reason we chose to stay--and was not able to have one as check-out is at 11, the same time the pool opens. Makes it extremely difficult to get a swim if you only stay one night. The staff. The guy working the front desk seemed annoyed to deal with us. Lol. Housekeeping knocks on doors to clean *before* check-out, which is a pet peeve. Makes you feel rushed. They were out there knocking on other guest's doors at about 10:30, so I stuck the do not disturb sign on the knob.

The outside of the hotel was nice, but the inside really showed its age. It's very outdated and…read moregrungy. The rooms were fine, nothing special. It's a place to sleep. The breakfast is awful. Highly suggest bringing something of your own. Very stingy with everything. They'd only put out a couple yogurts/creamers/jelly at a time. Not even peanut butter for some toast. Really not much to choose from. Laundry is $6 to wash and dry, so if you need to do it beware! The front desk did have quarters to exchange which was nice.

This place was absolutely disappointing. The only reason I did not give this a one star is because…read morethe staff was friendly. Where do I start? When I get there to check in, the lobby smelled funny and there was construction outside. Check in was quick. I get into the room and it smells like absolute mould. I turn the air on cause it was off and the room was stifling hot. I sprayed my perfume everywhere to try to mask the smell and then left to get lunch hoping that the smell would go away. I get back and I walk in, the smell is still there so I asked to be transferred to another room. I get to the other room it also smells like mould. At this point there's no real room that would smell pleasant. I tried to cancel and switch to the holiday inn across the street that looks newer (I booked this one cause I didn't know there was a newer one and I'm coming from out of town). I couldn't cancel at all so I had to stay all 3 nights in this room that smelled like mould. And then the next day I went out for breakfast so that the room can get cleaned but when I returned it was not cleaned at all and the faucet grip fell off (see picture of hair ball on carpet and the faucet grip). This place should be renovated completely. For the money I spent, It was not worth it.

This hotel is so outdated I'm waiting for Jack Nicholson to come down the hall. The photos in the…read moreIHG app must be stock photos because the only thing those photos and this room had in common is the bed and 4 walls. I know how nice IHG are and this is completely a black eye for the chain.

My first time being in a suite. Room was clean and everything was up to my standards. My only…read moregripe, the lights over the jacuzzi wasn't working. Other than that, I can't wait to hit the casino floor and enjoy the night life. Detroit, my city, rocks!

This is a review of the TAP restaurant…read more We visited for dinner. We were promptly seated, then ignored for 10+ minutes and had to ask for our server. When our server did arrive, her service was swift. I hate it when servers do not write down orders. A wrong entree was served. The runner who delivered the meals read the tkt to us - our server had completely botched the order for Thai chicken and entered salmon. It was replaced swiftly and the salmon was comp'd and boxed for take-out. Food arrived swiftly. My ribeye was tasty and properly prepared, served warm-ish. This was NOT a steakhouse quality steak - maybe 5/8th inch thick. Maybe. The broccoli was steamed and kind'a, sort'a warm-ish. The mashed potatoes were delightful - again, warm-ish. I had to ask for a refill of my beverage. TAP is a sports bar with a sports bar vibe and sound level. Not my choice, but I was a good guest and did not fuss. When it was time to leave; I was a bit lost. 0:3 security workers were able to direct me to the parking garage's west entrance. Will I return? Only if others insist that I join them.

Good stay and good service! I really liked the hotel and that it has a hot tub & pool. The lobby…read morehas lots of charm and character as well and love the fountain. It was a great choice for our stay! Everyone was so friendly, and I appreciated the Diamond status recognition (and those warm cookies!). I'm a big HiltonHonors fan, and the DoubleTree brand is always a solid travel pick and it's just nice to receive an inviting and friendly welcome. The hotel is big! I mean like really big. Like a maze. I looked it up and there are 347 guest rooms covering 5 floors & 12,000+ square feetMeeting/event space. We stayed in Room 540, and while the hallway had a bit of a smoke smell, the rooms are nonsmoking, so not sure what that was about. Minor details, wear and dust, but still 5 stars based on amenities and service. I only found one Ice machine working too on 4 of the floors. Helpful tip: Door 3 is closest to the elevators! Another guest shared that with me and it saved some walking! I think I saw at least 9 numbered doors from circling the building trying to get out of the parking lot. No real issues during the stay other than the ice machine and would absolutely stay here again. We chose this location to be close to The Henry Ford Museum of American Innovation but a solid choice if you want to stay outside of Downtown Detroit.

We stayed at this hotel for three nights, and unfortunately, our experience was very disappointing…read more On our first night, we found partially used bar soap left in the shower, hair on the toilet seat and chair, dirty walls, and stained sheets. After a long day of traveling, I was exhausted and just wanted to get some rest, but the condition of the room made that impossible. That first night alone, we had to switch rooms three times because the rooms had not been cleaned properly. We were told the hotel was short-staffed and that it had been an ongoing issue. The following morning, we had to change rooms yet again because of a dirty shower and a leaking ceiling. To the manager's credit, they waived the charge for one night, which I appreciated. However, the overall condition of the hotel was unacceptable. In addition to the cleanliness issues, the property is in need of significant renovations. Even the chairs in the restaurant area were noticeably worn and outdated. Based on my experience, I would not choose to stay at another DoubleTree after this visit.

Clean room, plenty of parking easy to locate off the highway . Wasn't…read moreAny craziness going on the night I stay.

The front desk lady was super friendly, helpful and worked with us on our room. My mother has…read morebreathing issues and wanted a room close to the restaurant/bar in which we did, even got a close parking spot. Then the food at the restaurant was pretty dang good as well. Our bartender Natalie was so much fun and even keep the bar open a little long. I recommend this hotel if you want a chill, clean, have a few drinks and just crash kinda place.

Clean and comfy beds…read more Air-conditioner was 10/10. Breakfast selection was great. I would definitely go back.

Pretty nice and standard hotel in the Downriver area. Breakfast in the AM, nice staff, business…read morecenter and conference rooms available. There is also a pool on-site.