I stayed here for a number of days recently and it became my second home. The staff are friendly,…read moreprofessional, and helpful, including the front desk, maintenance, kitchen and cleaning staff, all of whom I interacted with at some point. There is a laundry (one washer and dryer) but if you time it right, it's enough. The pool is nice, many young families used it in the time I was there, as did I once. The gym has the basics, dumbbells and a treadmill. My only issue is that the Peloton bike does not connect to the internet and they are unable to fix it they tell me, so it's as if it doesn't really exist. Part of me choosing them was that Peloton bike that ended up not working. There is daily breakfast which is above average, and 24 hour coffee and tea available; along with a small market and the occasional free cookies by the front desk. Parking isn't an issue, it's well placed, close to the highway, and there is an Italian restaurant within walking distance. I plan on staying there again the next time I'm in town.

Terrible gross staff is worthless and unhelpful! Stay at Marriott across the street!read more

This is honestly the weirdest hotel I've ever been to. Firstly, it's been questionably redecorated…read more It looks like someone has hacked into the paint periodically with an a axe. The staff is just a mess. I feel for them because I'm assuming their short staffed but they immediately YELLED at us as we rolled in with our suitcases around noon (our flight was early and we'd jus my walked over a mile in the summer heat) "WE'RE NOT DOING EARLY CHECK IN WE'RE FLOUNDERING WE CANT GET EVERYTHING CLEAN" which is fine - we don't mind sitting there. We didn't need theatrics. While we're sitting there, they're screaming at each other about various issues. They gave us two keys, only one worked. The breakfast is pretty sad. The first morning, there was an electricity issue of some sort (they were yelling and panicking about this as well) so everything was cold. It was just bizarre. If you can afford the Hampton Inn down the street, that might be a better time.

Yes the rooms are slightly gross. It's inexpensive and the staff is much more professional than…read morethe Marriott hotels next door. The bed was also very comfortable. I enjoyed my stay. Thanks!

I have well over 2k nights at Marriott properties. Never ever stay here or at the sister property…read more Inept grotesque leadership. Too many other hotels in the area.

Terrible hotel ! Customer service is horrible. They make up rules and regulations as they go. I've…read morehad my reservation cancelled before and tried to give this hotel a second chance and was treated like a criminal. They wanted me to pay for the room with cash ( never heard of such a thing) and hold a $300 deposit on my card with no forewarning . The people at the front desk bring their kids to work, don't smile and have no human emotion. DO NOT RECOMMEND STAYING HERE. 0/10.

AVOID!!!! Dirty bathroom with bugs, dirt and hair in the…read morecorners. Worn, stained furniture. Smelly entrance and halls. Door lock broken. Reported three times and never fixed.

I stayed at the inn march 5 and stayed with my boyfriend for about three days. First thing when you…read morewalk through the door, it's a smell a smell that's indescribable for me at least. I picked this in because one it was inexpensive and two I'm under the age of 21 so this was just a good hangout spot for me and my boyfriend when I got there the management was OK. I didn't have a problem until the management that came later got a pissy attitude about me coming down and getting a fresh pair of sheets after 3 o'clock knowing that I checked in at two so I was doing a walk-through of the room and noticed that the sheets had stains on them while they were made. As I went downstairs to tell the hotel clerk that the sheets have stains on them and they are made as if they were clean he got an attitude and told me that the laundry room closes at 3 when I told him I just checked in at 2 o'clock. After that, I made the bed and everything didn't walk-through. The room was not very clean. We also saw a cockroach that we had to kill ourselves and the hairdryer was already moved before we got in there and just dirty. The fridge was dirty. The tub was dirty. Most of the stuff was dirty. I wouldn't stay at this inn again if I can help it, but this was just not an overall good experience.

First of all I should have paid attention to the negative reviews.... As they tell the transparent…read morestory to THIS location. My WOR$T decision of this trip.... An EXPEN$IVE learning experience !!! the 1 star is for the only positives part of the experience because they had water pressure that was good, with hot water, breakfast was free... not a huge variety. (Scrambled eggs, sausage links, pre packaged oatmeal, cold cereal, waffle maker, toast and bagels) The pool and hot tub looked amazing just didn't have time. Heard it was heated. The flaws on this hotel... Too many to list. At check in - front desk staff was somewhat welcoming. I'm platinum elite member and was looking for upgrade complimentary as per the membership team advised me they left notes on the account page. Not available I was told because they were sold out. important to note via Expedia, booking.com and the Marriott app all room types were able to be booked the 3 nights I was staying. If not complimentary I was even ok with an small increase in price to upgrade. Again denied that. But I could pay the full price to upgrade... But then I would forgo the current reservation monies... And if I left the hotel altogether I would have suffered the early departure charge and forgo the money on the card I used. I didn't think $1400 for the upgrade was worth it. Even though the sheet is on the side of the counter showing Marriott brand upgrade and benefits.... It had me reach out to Bonvoy assist for clarification. They said they would bite my account and have rep reach out from the hotel. Never happened. We get to the room. It wreaks of a 1970s bar of cigarettes (non filter kind). I check the pillows...sure enough down feathers in pillows. Thankfully I pack EpiPens and I triple check that it's on our reservation... I take the pillows down to front desk to inform them as we left for a bit. We returned to have the staff tell me that new pillows aren't down. I get to the room. SURE ENOUGH down pillow was provided. I repeat the process of getting new pillows... Day 2 I am awakened to the smell of smoke yet again. We returned night 2... Same situation. Room wreaks of cigarette smoking... This time I went back down to the front desk. They said they will do some checks on where it's coming from. They come to my room at 11pm to let me know they can move us rooms... Family in bed and nighttime routine already done... (But I thought they were sold out of all other room types) I am a Marriott rewards member and choose this hotel chain based on positive previous experiences with the brand... I may have to start staying with the Hilton chain go exclusively with them. (Due to numerous mistakes on attention to detail) Down allergies are a real thing...and can get serious quickly. I choose to inspect all pillows before heading for the bed..and when checking into the room first thing as I can't trust Marriott properties to look on the reservation where it reads down allergy. Feather free room. This was an experience I felt needed to be documented to upper brand management...so I will email with pictures of my experience. If in the area again (Family/friends in the area). Admin/management of this hotel isn't trustworthy. THIS hotel doesn't get a 2nd chance - family decision. Respectfully, Bryan Yukon, Oklahoma

I booked my stay at TownePlace Suites by Marriott Detroit Canton for my daughter's 7th birthday…read morecelebration. I chose this property because I am 35 years old, grew up in Canton, Michigan, and believed I would be welcomed and treated with respect at a Marriott-affiliated hotel in my own community. When I arrived at approximately 2:50 p.m., the check-in process was pleasant. Although I do not remember the name of the associate who checked me in, I will remember his kindness and professionalism. He allowed me to check in early so I could view the room and plan decorations for my daughter's surprise birthday celebration. I explained that I would be hosting a gathering for my daughter and that I needed four keys so that designated adults could assist with setup and supervise children during the swimming portion of the event. I specifically explained that some adults would be assisting with the children's safety but would not be staying overnight. The front desk associate was aware of my plans, created additional keys, and labeled them for Valencia Lindsey, Asya Washington, and Monique. At that time, I was made to feel welcomed and reassured that I had selected the right hotel. My reservation was made through Booking.com and was reserved for six adults. I reviewed the property policies before my stay and did not see a policy prohibiting visitors from being in my room. I understood the hotel to be family-friendly and appropriate for a child's birthday celebration. Events Leading to Eviction At approximately 5:55 p.m., I returned to the hotel after running errands. My guests arrived, and we began celebrating my daughter's birthday. The first activity planned was swimming. The children entered the pool while several parents remained nearby to supervise their children. Shortly after the children began swimming, Sharon Putnick Jeleniewski began approaching members of my party in a manner that made us feel targeted, unwelcome, and uncomfortable. We were not informed that we were being disruptive, excessively loud, or violating any specific policy before she began demanding that people leave. Ms. Jeleniewski repeatedly followed members of my party, questioned guests, and counted individuals in the pool area while using a clipboard. I observed that she appeared to count African American individuals, including people who were not part of my group. This caused me to believe that race played a role in how we were being treated. Ms. Jeleniewski repeatedly came to my room, knocked on the door, and discussed my reservation and charges with individuals who were not me. She threatened to charge additional fees for guests and stated that I would need to purchase another $500 room if I wanted more than four people present. This was inconsistent with my reservation, which reflected six adults. She also incorrectly stated that the number of guests listed on my reservation was incorrect, even though the information was accurate. Her conduct caused distress among the children and adults present. Discriminatory Treatment and Racial Concerns I believe I was treated differently because I and my guests are African American. One of the most concerning incidents occurred when Ms. Jeleniewski reported to police that there were approximately 20 people in the pool area. This statement was inaccurate. Video footage should show that there were approximately two adults supervising and eight children swimming. Other adults were present or planning to arrive to supervise their children and take pictures, but they were not all part of my party. Ms. Jeleniewski appeared to include unrelated African American hotel guests in her count of my party. I witnessed her approach another African American family entering the hotel and tell them they could not enter because everyone from room 419 had been evicted. The family explained that they were not associated with my room and did not know me. Despite this, Ms. Jeleniewski questioned them before allowing them to proceed. This interaction increased my concern that African American guests were being stereotyped or treated as connected simply because of their race.

It's an okay hotel. Stay to play for hockey. Nothing spectacular nothing terrible. Seemed a bit…read moreoutdated and in need of a remodel.

I stayed at this hotel to visit Michigan, and this is one of my favorite hotels so far. The reason…read morewhy I didn't give it five stars is the pool had a really strong chlorine smell, and they were doing swimming lessons with babies, but overall the breakfast is really nice and the rooms are really nice.

Everything and specially the beds , where a nest of bedbugs live. You are better staying in your…read morecar overnight than staying in that place.

Very sketching hotel there were a lot of smoke in the hallways. When I tried to microwave food it…read moreworked but I couldn't open it unless it was unplugged. There was dirt everywhere and hair the AC was broken. Definitely do not recommend.

When I checked in on 5/11 I was greeted by Gigi at the front desk. She has a contagious smile and I…read moreimmediately felt welcomed. Quick check in process, nice room and amenities. Room was nice, quiet, and comfortable. I didn't take advantage of the amenities, but they looked nice and well maintained. Dinner at Pizzeria Uno was very satisfying. I saw Gigi a couple more times during my stay, and last at checkout. She's just refreshing. Keep her around... I'll be coming back.

We went to the Delta Hotels by Marriott for a Retrouvaille retreat, and were very pleased by the…read morehotel, the food and the conference room. The staff are extremely helpful - we had many requests, all of which were met promptly and with a smile. The food the hotel provided for the conference attendees was delicious and varied. The room was large, clean and the bed was very comfortable. Overall a perfect place to hold a conference!

I landed here on a Hotwire deal. It was super inexpensive... for good reason! It goes to show you…read morethat you should never take the least expensive secret Hotwire deal they offer you. Staff was nice enough, but the hotel and more specifically the room, was the skeeviest I've ever been in. My room had fruit flies in it, moths, and the bathroom had a loose toilet seat and a ton of shower mold. Also, remember to convince yourself to not look under the mattress... don't do it. I needed a good bleaching after staying here...the whole room needed a good bleaching, not just the shower mold! Additionally, they hadn't run the air conditioning in my room for probably a few days... it was likely 95 degrees in my room when I checked in and took at least 4 hours to cool the room enough, with the wall unit, to actually fall asleep. But again, it was really inexpensive LOL!

The Manager and owners are rude and unfriendly and are only cordial when you check in.read more

Where do I even begin with this review? I stayed here a few weeks ago due to a power outage…read more Everything in Metro Detroit, Washtenaw and Livingston Counties were booked solid. Despite reading horrible reviews I was desperate. There was one room left here. I thought how bad could it really be? I found out the reviews were true. For starters as soon as I walked into my room it reeked of cigarette smoke. Then I went into the bathroom and the tub was not clean. There was hair and a film of grime in it. The toilet seat was gross and looked as if it had multiple cigarette burns. The furniture and bedding were tattered and dirty. The walls were gross and the heater was grimy and part of it was broken. The phone and lampshade were covered in grime. I decided to call the office out of desperation since the smell of cigarettes was so bad. This is supposed to be a nonsmoking place. I pleaded for another room if available. Turns out someone did not show up so I got to move to another room. On my way over to the new room I noticed there was dog feces all over the grass. Be careful to only use the sidewalks here. Be aware though the sidewalks and stairways look like they have not been swept in quite some time. They were littered with cigarette butts, leaves and trash. This new room I'm guessing was supposed to be a step up. It was only slightly less dirty than the first room. The tub and toilet were better, but as I sat on the bathroom toilet and looked at the walls I wondered if the stuff on them was boogers, vomit, feces or all 3? This room reeked of cigarette smoke too and had a musty smell. The heater wasn't broken, but the only options were to keep it on all night or off. The heater is right below the window so the air moves the curtains up. The wi-fi also sucked. At this point it was getting late so I had to put my child to bed. I was worried if the bedspread and blankets were laundered after every guest. They stunk like mildew. The blankets had cigarette holes in them. Pillows were lumpy and smelled horrible. Despite checking the mattress for bed bugs, I still worried about bringing bed bugs or fleas home. I got very little sleep. This place is next to the highway so all night long I heard traffic. The smoke alarm has a flashing green light that never stops and is right above the bed. I also was awake because the smell of the room and bedding had me gagging and coughing throughout the night. The next morning I checked out. I didn't even care that I had paid for another night to stay here. I just wanted to be gone! After check out I took a peek at their "breakfast". It was two plastic containers of cereal. Nothing else. The juice machine had a sign that said it was broken. I noticed a school bus there to pick kids up. I feel sorry for children having to live at this place. I would not recommend anyone stay here if there are other options. I'm disappointed that the Days Inn, a well established chain would run a dump like this.

I, the wife, am fussy about hotels (since learning about bed bugs) but I thought it was a good deal…read morefor one late night stay ($60). This place didn't do well to make me un-fussy. 1- Upon entrance, the room smell TERRIBLE! Even though it is a non-smoking room, look like previous guest broke the rule.... minus 1 star 2- Washroom reeked of urine.... minus 1 more star 3- TV remote? Broken. And then when it was replaced, the new remote didn't want to work. We didn't bother notifying the front desk again.... minus another star 4- The continental breakfast that is included... very poor quality and very limited (no eggs or toasts or anything like that. They do have bagels or Raisin Bran cereal but we weren't too crazy about it. So... minus yet another star. All this made me concern about how well the hotel take care of their guests-- do they update their mattress (eliminating spread of bed bugs)? I am concerned that their answer is the same as my 1-star review: "We think not." Then in that case... I won't be back. OR... it could be just that I have one of the worse room for the deal. In that case, stay away from Room #303.