Congratulations to my beautiful bride and bridal party. Such an honor to be there for your special day. Hair Design - Christopher Pham Makeup - Ethel Reddy Hotel was amazing. The staff was so on point in service. A must stay or visit. read more

See all

I've stayed in a few different Fairmont hotels before, and my experiences have largely been positive. Fairmont hotels tend to be in older and more historic buildings, and their charm and vintage quirks, excellent service, and amenities have kept me coming back for special vacation experiences. For this particular trip, I was traveling with my (elderly) mom, and so my goal was to make sure that she was happy with everything. The exterior of this building is magnificent and it stands like a beacon at the top of Nob Hill. The entry is grand, and it feels special. For our four night trip, we booked a double queen room and when we checked in we were sent to room 160 which is on the Mezzanine floor, just one level above the lobby. The room itself is HUGE, and the white marble (recently renovated) bathroom with an oval free standing tub, water closet, and large stand-up shower was one of the largest and nicest that I've experienced. There were plenty of fluffy and soft white towels which we appreciated. The beds were comfortable and the round windows in both the bedroom and the bathroom were a unique architectural touch. Honestly, I really liked the room itself, however, there were issues. The vent by the door was loud and the sound of the nearby elevator was constantly making a loud whirring sound throughout the night, the ceiling vent in the water closet was CAKED with dust, and it was really gross, and hard not to notice. There was no mini-bar, and there were also no robes or slippers. We also couldn't access the menu for the movies on the tv. Additionally, there was shampoo, conditioner, and a modicum of shower gel in the shower, but nothing near the bathtub, so you had to tote toiletries from one space to the other. The bathtub was a magnificent beast though, and I loved it. Swimming-pool esque! Normally neither of us would care about the mini-bar, the movies, etc., but the $45 resort fee includes a $10 mini-bar credit, & $10 Cirque coffee bar credit, one movie credit per night, access to the games in the rooftop garden, and so-on. Thus, this room basically made many of those amenities moot. So the following morning, I spoke with Ziv at the front desk and told him about our room woes. He agreed to "upgrade" us to a tower room and he told me to "trust" him. So I did, and when we returned from our outings in SF on our second day, we were moved to room 1004 in the tower. While this room was supposedly an upgrade, it was smaller than the first room, and the bathroom was older and not as spacious. It also was a little run-down with peeling wall-paper and a really gross overflow drain, I mean caked with scuzz. I only saw it because was reflected in the mirror and then I couldn't unsee it. However, the room did have a nice NE view of the city which was pretty great, it also had all of the amenities that were missing from the other room. Ironically, because the mini-bar items were not that appealing and so astronomically priced, we didn't indulge in any of them despite having the silly credit. ($16 for a tiny box of chips, anyone?) Housekeeping thoughtfully left a sweet note, a mini-split of Moet, and some treats for us which was a nice touch. I kind of wish all of the things had just been in our original room thought because it was newer and more luxurious than the second one. Anyway, complaints aside, the beds were comfy, the room was quiet, and it was a serviceable enough HQ for a few days in the city. The Fairmont's property is expansive and access to all of the iconic cable cars is just a few steps away. The rooftop garden is a bit rundown, but the green outdoor space with fountain is a welcome respite in the city. We even saw a proposal from our window on Friday night. That was sweet! Cirque coffee bar is pricey, but don't sleep on the banana chocolate chip muffin or the croissants! I did not go to the Tonga Room or Laurel Court, but they're on-site. The gym was nice and it was staffed by pleasant folks. In fact, the all of the employees I interacted with were professional and helpful. Shoutout to Dominic, Ziv, and the front desk staff, housekeeping and so on. Btw, I also received a call and a text from housekeeping to follow-up on our first room issues which was quality customer service. Overall, I feel like this was an okay stay. The employees tried to make the situation better, but again, I really just wish our original room had been up to par, as it was better than the second one we received. Additionally, the whole hotel could really use a refresh. Much of the furniture I sat in or saw was dinged, chipped, or stained - and for a hotel of this caliber, more attention should absolutely be paid to the condition and cleanliness of the facilities. Peace. read more

See all

This is for the Sunday High tea review. For the amount you pay per person - I was shocked that it don't meet my expectations. The only thing was my server was super nice. I was disappointed to see the chinaware they use - it's old and cheap & not pretty. I paid $312.84 for 1 person. Food wise - not even great. It was so mediocre. read more

See all

The Fairmont hotel is one of the most beautiful properties in all of San Francisco. Just standing outside you can feel the luxury and history of this location. It sits at the top of Nob Hill with sweeping views of the city. From the moment you walk into the lobby, there's this sense of scale and elegance; high ceilings, polished details and an old world atmosphere. I can literally just wander the lobby and stand there and look at the gorgeous details for way longer than I should. This establishment has hosted Presidents, dignitaries and lots of iconic moments. The service here is very polished. There are some nice shops and artwork on the ground floor. The Tonga room is here. They really deck out the entire establishment for the holidays. It's a great place to check out and a wonderful place to stay if you have the budget for it. read more

See all

This work assignment I was really not looking forward to. Our location was the Fairmont Hotel in SF. This is one of the most expensive hotels I've ever stayed and I'm just not used to this kinda place and being in the super urban environment of the "City" as local call it. My crew arrive in our big ass Suburban rental SUV with all our stuff. Parking on the street isn't an option, so we just gotta go for the parking at the hotel. Holy Christ! They charge almost $100 for parking! Insane! But this is a company paid trip and the project we work on is way more than our expenses, so it is what it is. Check in is fine ... better be for room rates of around $500 bucks a night including all these fees they charge in SF and taxes! We got the least expensive options for the room, so no fancy city views, just a basic room. We just left the rental SUV parked and took Ubers to cover our locations we needed to get to. Lucky one of our location was located right inside the hotel, the Tonga Room, an iconic location in SF. I'll say this place is really elegant. You can have High Tea and dine with your pinkies and noses in the air! Yep. no crust on those little sandwiches! Very classic SF hotel! read more

See all

The check in/check out process at the hotel was very slow. It was difficult to find a bellhop to store luggage and then to recover it again. Despite being in the center of everything, this hotel is very hard to get to and a pain to walk back home to. The views in the towers are to die for, though. Thank you for the upgrade! read more

Fairmont San Francisco - Tower room view - Hotels Near Me - San Francisco, California

We had another great stay at the Fairmont in San Francisco this year for our annual trip to see a Christmas movie with the symphony. Check-in was easy and valet parking was awesome. We elected to have a corner room for a great view of the city and it did not disappoint! The hotel was decorated exquisitely inside and out. The gingerbread house, the Christmas tree, and all the lights were some of the things which the Fairmont always delivers; and it did it again this year. We also enjoyed tea during our visit which my wife loves, picked up an ornament for Christmas, and had a brief visit to the Tonga Room. Looking forward to our stay next year! read more

See all

I stopped in here to try the famous Afternoon Tea in the dining room. We didn't have a reservation but they were able to seat us anyway without much of a wait. The teas here are really nice! They have some great starter teas and classic teas so anyone can try something. Plus they also walk around with champagne or apple cider. First you are started off with scone and one spread to go with it. The scones were not too dry at all, and the spread were super fresh tasting. I liked how I could customize eat bite. Then they bring out the food tower. I particularly loved the sandwiches. They were all super tasty and I love how fun the small savory bites are. The chicken salad sandwich was definitely my favorite bite of the tea. The sweets were also super yummy as well. Some of them were a little too sweet, but the flavors were pretty yummy. The chocolate cake and pavlova were delicious (but the pavlova was super sweet!). By the end of the meal we were comfortably full! The price per person is definitely a splurge, but it's a fun one-off experience if you are visiting the city. We had a great afternoon here and loved exploring the city nearby afterward. If you have a free afternoon, I would say this is a great place to try something new and have a different tourist experience! read more

Fairmont San Francisco is a gorgeous historical hotel! Afternoon tea here is delightful and high-end, complete with gorgeous live piano music. Most recently, I came here with my boyfriend to see the gingerbread house for the holidays on a Sunday afternoon. The line was ridiculously long, so we opted to not queue up and go inside the gingerbread house, which seems more geared towards children anyway. We did get photos in front of the Christmas tree, and we also enjoyed looking at the art in the gallery at the side of the lobby. Definitely a must-visit during the holidays, and even year-round to visit the beautiful lobby and partake in tea. read more

See all

After an enjoyable morning exploring Chinatown and visiting the Cable Car Museum, I decided to head back UP to the top of Nob Hill to have lunch at the beautiful Fairmont Hotel. What can I say that will do justice to this elegant and regal historic hotel? Just lovely! I ate in the main floor restaurant. I ordered the specialty "Cable Car" cocktail and the Wagyu Pastrami sandwich. Both were delicious. Service was impeccable...just as you would expect. This was a wonderful treat, before I returned to my hotel. read more

See all

What an amazing room! We stayed on Valentine's Day and also my husbands big birthday. The hotel was so welcoming. A delicious slice of cake with a birthday message. What a comfortable stay. Great gym restaurant and the view made me never want to leave the room. I highly recommend the fairmont for an amazing get away. read more

Fairmont San Francisco - Corner room - Hotels Near Me - San Francisco, California

See all

This updated review is for their customer service. I came back here for Mother's Day afternoon tea, and it turned out there was a mistake with booking through open table. The people at the front were clueless and had me repeat my reservation more than a few times. I actually just went to Astra at St Regis last week for an afternoon tea. The difference between the customer service was huge. Astra accommodated to my early arrival which Fairmont didn't again. Astra called to confirm everything and also Ritz Carlton's tea. With that said, this is not a 5 star hotel tier type of customer service in my eyes and not worth revisiting. The 3 people who tried to figure out my reservation were absent minded and not welcoming. The waitress was the only one who made some effort to make sure we had a pleasant experience. read more

Fairmont San Francisco - Hotels Near Me - San Francisco, California

See all

After many visits to the Tonga Room, Laurel Court bar, and the gingerbread house, I finally booked a room to celebrate my birthday in style. I booked through the Amex program and my benefits bumped this up a notch. Early check in was a breeze and I felt like I was on an episode of Oprah (channel "you get a car everyone gets a car" vibes). Cameron checked us in and told us about all the amenities and benefits, topping things off with a double upgrade. He really made my birthday amazing- thank you Cameron! It's was Christmas time so I get the holiday hype but I really just like to focus on my day :). Don't sleep on the awesome SF water bottles at check in. I'm excited to use mine! Our room was on a high floor in the tower on a corner, giving awesome views of the cityscape as well as the rooftop courtyard. Robes were cozy and shower was nice. I really love all of the historical info around the hotel, including pictures and stories of celebrities of the past. Have you seen the replica desk that was used to sign the UN treaty? I have and it's a cool piece of history right in San Francisco. Great customer service, elegant touches and fast elevators. What more could you ask for? I didn't try it but I like that they had a jewelry cleaning service available. Get your diamonds shined and get ready for a 5 star night at the Fairmont! read more

See all

I was at a summit at the Fairmont in San Francisco and was blown away by the grandeur! The imposing 20+ storied building is right in the middle of the City, at the crossroads of California Street and Mason St. I was hesitant to attend the event since parking at the Fairmont is valet only and it is not inexpensive but the hotel provided information about parking garages close by and I found one that was a 2 minute walk. There are quite a few parking garages close by and when I dropped my car off at 6pm, it was a flat rate of $20 on a Monday evening. Some garages do close at 9pm. The lobby is impressive, tall and towering. I did not have to go to the registration desk but the pre-dinner networking was in a large room next to the garden on the ground floor. Service was great, with servers making sure plates were picked up, food topped up etc. The view down into the street was also very impressive, with no street noise disturbing the event. Dinner was in the Crown Room, the top floor. The elevators got us there in a jiffy but it was the view that blew me away. You can see all of San Francisco, 360 degree views, and out into the bay. We started dinner at around 7:30pm and it was still light out. By the time dinner was done, it was dark and the view was even better, if that is possible - San Francisco was lit up on a clear night. The view itself was worth the trip. The food was ok, nothing outstanding for a place like the Fairmont but the view!! read more

It was lovely to stay here one evening with friends. This hotel definitely has a classic, old feel, but it's unique to stay in such a historic place. Our room had two queen beds and a lovely SF view. The hotel was clean and elegant. It's fun to wander around the building, including the roof garden and art galleries. read more

See all

Every year the Fairmont Hotel has an elaborate gingerbread house that's a must see for the holiday. I haven't been in a few years and they added the carousel bar, a roped area for entrance to the gingerbread house, and a Holiday Lane by Balsalm Hill Trees. The trees were beautiful. I actual own a Balsalm Hill Tree and they're the best. They had a rooftop holiday market and the next holiday faire is December 19, 2025, from 12-5. The hotel is festive and offers so much, guests of the hotel and visitors can dine in the gingerbread house, have holiday tea or Santa tea at Laurels Court till January 4, 2026, or stay in their Santa suite. read more

See all

I've wanted to experience Weekend High Tea at the Fairmont San Francisco for years, so I finally booked a special afternoon date. We arrived early and were seated right away at a beautifully set oblong table--perfectly arranged for tea service. The room itself is timeless and elegant, exactly what you'd expect from the Fairmont. Our server, Mr. Wu, was truly exceptional and he deserves 5 Stars. With over 20 years of experience, he delivered warm, attentive, and polished service that made the afternoon feel special. He was personable, knowledgeable about the teas, and consistently checked in to ensure everything was perfect. Honestly, he was the highlight of our visit. The cost is $130 + per person, with a 20% gratuity automatically added. I had no issue with the gratuity as Mr. Wu absolutely deserved it. Unfortunately, the food did not meet expectations--especially at this price point. With background in pastry, it was clear from the look, texture, and taste that the scones and desserts were not fresh. They were dry, crumbly and lacked flavor. We barely touched them and only took them to-go out of appreciation for Wu's service. The sandwiches were just okay--nothing memorable. The Roast Beef was flavorless If I had to choose, the egg salad was the best of the selection. Disappointingly, we both left with upset stomachs, which suggests something may have been off with the food. Since this was meant to be a special date, I chose not to raise concerns with management at the time. However, for the price, the quality should have been flawless. The tea selection itself was enjoyable, and my tea was flavorful. I'm very disappointed in the quality of the food and would not return or recommend this experience. I hope management takes a serious look at the freshness and execution of their pastries and sandwiches, because the setting and service deserve much better. read more

See all

We had a very pleasant experience at the Fremont Hotel in San Francisco during the Christmas holidays. The atmosphere was warm, festive, and inviting. The food was excellent the Chardonnay was crisp, the artichoke spinach ravioli was flavorful, and the Dungeness crab dip was delicious. Our waitress, Sean, was extremely friendly, attentive, and welcoming, which truly enhanced the experience. The only small issue was that knives for the ravioli were initially forgotten, but it was quickly resolved and did not affect our overall enjoyment. Great food, cozy holiday ambiance, and friendly service. read more

See all

Visited for the Christmas holidays and oh my - such wonderful buzz of holiday energy and spirit in the air, the moment you approach the front of the hotel and especially once you enter the lobby. Beautifully decorated Christmas tree and other displays. Love the backyard/rooftop garden and the views you get from the property. They even keep their own bees on property - so cool!! read more

See all

Decided to do a staycation at the Fairmont during the holidays and take advantage of the AMEX Platinum FHR program. Parking and luggage drop off is terrible in front since they don't have a dedicated courtyard so I highly recommend just dropping off your luggage and finding nearby parking. We used SpotHero a block away, but keep in mind that it's super hilly so don't recommend strolling with your suitcases. For those interested, you get $90 breakfast credit for in-room dining or Laurel court, $100 food and beverage credit, $10 daily credit for Cirque bar and $10 daily minibar credit. This does not cover taxes, fees, gratuity. Breakfast: Yogurt and granola, overnight oats, Fairmont breakfast. Food was quite tasty and although pricey, it was satisfying. They have a fitness center, but it's only free if you sign up for their loyalty program, which is weird. Room: We got upgraded to the tower building, which has slightly nice views. Room was dated, but clean. There's a nespresso machine. They gave reusable water bottles, but there were no water filling station on the room level. The lobby is lovely decorated for the holidays and can get super busy during the afternoon/evenings. Overall, a great option to enjoy the holiday festivities! read more

Fairmont San Francisco - Hotels Near Me - San Francisco, California

See all

Loved our stay at the Fairmont. We did a staycation from SJ so easy drive over, they do charge $69 something for parking but it was comparable to outside parking. The mini driveway to get to valet was a bit backed up so had to wait a bit but once inside the line wasn't too long to check-in. Felt welcomed by host and was given 2 nice re-usable stainless steel water bottles as a gift. We got all the benefits with AMEX. (Early check in, food credits, etc). We were placed on 8th floor which felt pretty high with a view of the City and bay. They have a rooftop garden with a fountain as well which i really liked walking thru. They also had a partially built gingerbread house in the lobby which smelled delicious. The restaurant they have is beautifully painted and makes u feel like ur in a greek mythology. The breakfast buffet was delicious as well. They do try to get u to buy more so be aware of that. Overall we really enjoyed our stay and the location near Union Square and would def be back if opportunity presented. read more

See all

Concierge service was excellent, although they couldn't help get the reservation we wanted, they were very responsive and even helped us before we checked in. The room itself was comfortable but parts of the hotel are showing some wear. The price we were able to pay from a third party, however, did reflect this. Location: at the top of the hill so be warned there is a steep walk to get to the Bart, union square area. Amenities: there is a gym here but the hours are very short, I was bummed I couldn't visit due to hours. There is a cool tiki bar in the basement that has been an institution, I peaked my head inside but didn't get a chance to partake. read more

Such a beautiful historic hotel. It's like traveling back in time. The tiki bar at the top is great too. read more

Fairmont San Francisco - Hotels Near Me - San Francisco, California

The Fairmont is a stunning famous vintage hotel from 1906 (and rebuilt in 1907) in the middle of San Francisco. I was lucky enough to stay here for two nights for a work trip. Check in was easy and we got a stunning and huge two bedroom. All the service was magnificent - they quickly sent up new body wash and lotion since they were empty when we arrived. Everything was as clean as they could be considering the age of the rooms, so no real complaints. Comfy bed and duvets too. Main issue was that even set at 65, the temperature was still warm in the rooms at night so be aware of that if you like to sleep in colder temps. read more

See all

We came to see the gingerbread house. It was absolutely stunning holiday masterpiece, made of gingerbread, icing, and colorful candies. Powdered sugar "snow," candy canes, gumdrops, and tiny edible figurines bring it to life--festive, whimsical, and absolutely enchanting. We were lucky enough to get there without long lines coz it was weekday . read more

Fairmont San Francisco - Hotels Near Me - San Francisco, California

okay service was incredible of course, like front desk staff and all that. hotel is of course gorgeous. room itself is big for a standard room, had a nice vanity and a big desk and good sized bathroom. those are the pros lol. cons - the whole hotel needs renovation. the desk chair was falling apart. linens on bed felt kinda meh. towels were nice though. i used the sauna and the light in it was fall off the wall and super rusty. we got room service and they messed up our order - no cheese and mike was pretty explicit about it and there was cheese. also the TV was broken, like it functioned but the bottom 1/4 flickered black the entire time. the coffee shop you get a $10 credit at but the coffee shop itself has a 2.7 on yelp. i think they jack up the price on everything so your $10 credit goes nowhere basically. a plain croissant was $10. i got an orange juice for $8 purely just so we didn't waste the credit. i got there ~1 hour earlier than mike and the menu said light bites at the bar from 12-3 so i sat at the bar after confirming this with the host stand. then the bartender said "oh the menu is outdated and the front staff was not right" so i left bc i was hungry. no food service in the restaurant from 2-5 at all. restaurant itself is gorgeous though. tonga room which is clearly the highlight and i've been before was closed sun - tues which is kinda a bummer but whatever, we went to another bar down the block. it's listed as a 4 star hotel. i think if it were 5 stars i would've complained about some of this stuff. i still think with 4 stars id expect better. seems like most of the $$ goes toward the central common area where a lot of non-guest tourists go. read more

Fairmont San Francisco - old chair - Hotels Near Me - San Francisco, California

See all

Fancy OLD hotel that was bought by a non-real estate investment firm out of Asia a decade ago. It now shows neglect and lack of dollars spent on maintenance. The whole place needs extensive renovation to bring back the glory of the hotel to its old days. Check in process is longer than usual. Not enough people to process everyone at the same time. Gotta save on that labor cost I guess. The main lobby Restaurant bar closes at 11pm. There is another place downstairs that serves alcohol but looked very much run down, dark and well somewhat dirty. Didn't care for it. Rooms are larger than a modern places in SF but smell like old cigar or mildewy. the furnishings and the bathroom fixtures are old and toilets must have been at least 40 years old. The chairs lost their bounciness and the TVs are small by modern standards and even the phone chargers are now loose from usage over the years. (Time to move onto USB-C) Hallways are dingy, dark and dusty. Carpets are old. The rooftop garden is now just a dog pee/poo pad. Anything you buy here is very over priced. I paid $27 for a house Cabernet Sauvignon not including tip and tax. Even daily parking is like $100 (double check on this as prices change). Better off parking at the Masonic Temple. The staff is still very nice but for a hotel this big and with this many guests, you need more labor. The owners need to spend some more money here instead of cutting expenses to jack up their NOI. read more

Pretty great place to visit during Christmas season! Very beautiful Christmas displays! read more

See all

It's always a great experience to make a visit to the annual gingerbread house at the Fairmont. It's become a personal tradition! read more

Fairmont San Francisco - Gingerbread House - Hotels Near Me - San Francisco, California

See all

They always treat us so well here. We had a great stay and the staff was wonderful. We love Christmas time here and the level of service is unmatched. Just a few pics from our stay. read more

See all

This is a fancy old hotel and that has its pluses and minuses. On the plus side, the public areas are ornate and beautiful. The service is absolutely top notch. The rooms are spacious with tall ceilings. Surprisingly good Internet. The location is close to a lot of shopping and restaurants. But that comes with some cautions. Being old, the windows are single pane so the outside noise is quite loud. It's pricey for room sizes. Getting Netflix or Prime on the TV is a joke. Try getting ice. It's available but they want you to use the bellman. Space in their room fridge? Completely filled with purchase items. So it's 3 stars at best for us. read more

Fairmont San Francisco - View from our room - Hotels Near Me - San Francisco, California

Didn't stay here, but passed through to get to the Tonga Room, which if you haven't been, it's a sight to see! Mainly walked around the lobby to take pictures. THE VIBE. Large marble columns, high ceilings, and gold trim convey a sense of grandeur; you'll always feel under dressed. THE PARKING. If you stay here, overnight valet parking is $78 + tax. THE RETURN? Looks like a really nice place to stay. The going rate is about $300/night. read more

See all

Decent room... bathroom has a lingering BO smell. Expectations where a bit higher... room was not ready at check in... nearly 5pm till room was ready... For San Francisco it is a higher scale... 100+ dollar per night for that parking was excessive... read more

See all

We love staying here!! The rooms are amazing; clean, beautiful views, cozy, spacious. service is outstanding.. no parking , so you would have to valet. read more

See all

Hotel neglected to mention that they were going to hold $900 on my credit card. Maintenance drilled above my floor until 8:30p.m. Staff doesn't answer in-house calls from the room. Prices are exorbitant for breakfast and in-room dining. I found staff to be either extremely curt and rude or overly pushy. Accosted by housekeeping on the regular. Basically, you're paying because Tony Bennett liked it here. Meh. Adding to this, I tried to use a bellman cart to load my own suitcases and was approached by TWO separate men stating that the hotel has a policy that a guest cannot remove the carts (due to insurance purposes). I call bullshit. Anything for more money. I tried to open my minibar fridge to put a can of soda inside and keep it cold and saw a sign: "For your convenience" refreshments automatically charged immediately after removal. Ya'll, they got sensors charging you. Be careful. They're gunning for every dime. read more

Fairmont San Francisco - Hotels Near Me - San Francisco, California

Had a really wonderful stay here for work recently. The hotel was very beautiful and the staff were phenomenal. Thanh Ha and Shreeya assisted me during check-in and they were absolutely standout employees. They provided many helpful recommendations and were so kind, they contributed to a fabulous stay. Great big spacious rooms and great amenities! Love that the hotel is pretty close to everything. read more

Fairmont San Francisco - Lobby - Hotels Near Me - San Francisco, California

See all

Good stay. Comfortable bed and very nice staff. Beautiful beautiful interior and beautiful view. The in room coffee pods were the best and strongest coffee I've ever had at a hotel. My only disappointment was the slippers. The were cheaply made and fell apart. This is thee Fairmont brand...lets get better quality slippers please read more

See all

Amazing Amazing Amazing! What an amazing experience! I was drawn back by the level of TOP Tier Exceptional service! I've stayed in many luxury hotels in my lifetime, and I have to say the level of sophistication and class shown in the staff here is unrivaled. Fairmont, hold your head high, you guys are top tier! Valet was genuine, friendly, conversational, and welcoming (left them a big tip). At check in I was greeted by another customer service welcoming me to their hotel before talking with Kathryn. Let me just say what an amazing individual Kathryn is and how warm and welcoming she made me, my wife, and my toddler feel. She offered us everything we needed to have a nice stay and much much more! Aside from the Amex platinum credit offered here, we were also given complimentary credit for the mini bar, movie rentals, and dining at their Laurel restaurant. Thank you Kathryn and the rest of the team for making our stay and first experience in SF so wonderful. 10/10+++ read more

Fairmont San Francisco - View from 16th floor. Wife and kids exploring while I work. - Hotels Near Me - San Francisco, California

See all

***Wedding Venue Review*** Working with Niki E. at The Fairmont has been such a gift! From our very first conversation, she has always been warm, patient, and incredibly thoughtful in guiding us through the process of booking The Fairmont for our special day. We never ONCE felt rushed--she gave us the time and space we needed to make decisions (not my experience with other venues), while always being available to answer our questions and provide clear, reassuring guidance. Selecting a wedding venue can feel veryyy overwhelming, but Niki has made it an absolute joy. Her kindness and professionalism have turned what could have been a stressful experience into something exciting and extremely easy. We are SO grateful for her support, and truly could not have asked for a better experience. If you're considering hosting your wedding at The Fairmont, know that you will be in the very best of hands with Niki!!! She goes above and beyond to make couples feel cared for, and I cannot recommend her highly enough. We are beyond excited to celebrate our special day here!! read more

I finally made it here for the life size Ginger bread house !!! Xmas decor is amazing Ginger bread house is cute, made with real Gingerbread and smells of it lol Everything is well organized and put together Entrance to the Gingerbread house is free Thank you baby Jesus for the Moet Xmas bar station cus we really needed it after being in line with 1000 kids We was frazzled Came, saw and drank On to the next read more

See all