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    Faith Collision Center

    4.4 (106 reviews)
    Open 7:00 am - 4:00 pm
    Updated 3 months ago

    Get pricing

    Response time

    1 day

    Response rate

    100%

    Services - Faith Collision Center

    Bumper repair

    Collision repair

    Auto frame testing

    2 More Services

    Auto steering and suspension repair

    Rear-end damage

    Faith Collision Center Photos

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    Post accident
    Jaden A.

    My insurance company recommended faith collision and I went with them after my auto accident. They did a great job with my vehicle. It took a minute to get it in the shop, but they had to order aftermarket parts so that makes sense. They were very communicative, they called me once a week when my car was in the shop to give me updates on my vehicle.

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    4 years ago

    Great guys! Actually had problems with my bike and swung in. They were able to help and solve all my problems!

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    Page 1 of 3

    Ask the Community - Faith Collision Center

    Review Highlights - Faith Collision Center

    This is a 5 star review for outstanding service by David of Faith Collision Center of Hawaii (FCCOH).

    Mentioned in 15 reviews

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    Maaco Auto Body Shop & Painting

    Maaco Auto Body Shop & Painting

    3.4
    (278 reviews)

    I had a paint job for my Versa, and the shop removed the letters and car insignia on the trunk door…read moreof the station wagon. They replaced the large insignia, but they said that I would have to put back the small letters myself. Also while cleaning the car for an inspection, in addition to finding the small letters for the trunk door, I found water in my wheel well for the spare tire in the trunk. I told them that they forgot to reattach the other end of a plastic tube that ran rain water in the trunk door top right corner. They said that they don't detach that. But they had detached the rubber foam seal on trunk door when they painted the car. The seal is in the same area of the door as the plastic tube. If I had known ahead of time about the small letters, I might not have gotten the work done there. Usually shops will replace whatever they took off the car, and not leave everything inside the car for the owner to put back. To be fair, they did put back some of the stuff I found in the car after I picked up the car- like the car insignia, the rubber foam seal on the trunk door.

    So after negotiating a drop off date (16 May) to get my truck repainted, it took 11 days to start…read moreworking on it. 27 May. It was finished and ready for pick up on 6 June. I was off island until that evening. They were closed 7 June and I picked it up 8 June. The repainted color I am satisfied with but the detail work was mediocre at best. There is a ton of overspray on the rubber around the windows and rear view mirrors. Additionally, there are already a few chips in the paint in a few spots which will be a problem in the near future. This has been months of frustration. I am now just over it and will not return to this establishment again for paint work. I will say that the manager was apologetic about the delays due to staffing issues but honestly due to the way this was handled initially, I should have been a top priority and more detail and attention should have been given to my vehicle. In the manager's defense, he did take matters into his hands and conducted a majority of the work himself and I am appreciative of that. I have spent the last 2 hours attempting to clean up the overspray and it will take me several more to get it all removed. Overall , I wish this would have been handled better but you live and you learn. Again, I am satisfied with the color but not the delays in service nor the level of attention to detail. I paid a pretty penny for my vehicle and the paint job was not cheap. The expectations were high but not met. This is my honest assessment and I have no hard feelings towards the establishment nor the folks I have dealt with during this process. Mahalo!

    Gerber Collision & Glass

    Gerber Collision & Glass

    3.8
    (34 reviews)

    They will NOT work on your car if it's already had a damage estimate and been looked at with…read moreanother body shop - so don't even bother with appointment. Very minor fender bender - bumper and headlight needs replaced. Told me that because the at fault drivers insurance sent my car to another body shop for their estimate and I said that I *thought* they had removed bumper to see hidden damage. Gerber stated that I HAD to use that body shop - specially that I am "not allowed" to go to another body shop, even though I'm paying cash myself. They refused to even look at car for estimate and immediately cancelled my appointment. Other guys Insurance company gave me full payout since their estimate was more than the other guys policy limit. That means - I'm paying cash so not sure why a Tesla approved shop won't touch the car because another shop already looked at it. That's wild because they weren't even going to be working with insurance. (Btw I called other body shop again and they actually did not remove the bumper to look for hidden damage after all). ‍ I was just trying to find recommended body shop for my Tesla since I'm paying for repairs myself. Guess Gerber is not it.

    After I was involved in an accident it took nearly 8.5 months for Gerber collision (Kaneohe) to…read morecomplete the work. Initially parts being on order was an issue, but over 160 days my truck sat at their shop with parts and paint on hand. All to be given back to me with extensive damage caused by them during the repair process, as well as all of the original repair areas not completed. My truck went back in for corrections when they told me they damaged my headliner and would not be able to replace the part themselves. They then offered to pay me for the part and repair once I provided a repair order detailing the cost. Once provided, Gerber has ceased all communication with me, has not replied to emails, phone calls, or voicemails and payment has not been received. Insurance will not get involved due to the damage being caused by Gerber, and not from the initial accident. Years ago under different ownership (sigs) they were trustworthy and took pride in their work. Now.... Not so much. I gave them countless chances to make things right, and tried to show some aloha before I made this review. But enough is enough.

    Faith Collision Center - bodyshops - Updated June 2026

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