This review is being posted PRIOR to the work being completed on my vehicle. Im leaving the review with the disclaimer, that it may change. Only reason that im leaving it early is because so far, ive gotten amazing service. I am leaving a review for Mazda as well. My car is currently being worked on by SH Fender in Kaka'ako. I drive a Mazda SUV, newer model. I noticed the the roof had some bubbling happening. If you know anything about paint, you know that bubbling can only mean that you'll be in a world of debt if you let it keep going. Now, being that my car is newer, I was shocked to see the paint and roof already starting to rust. I dont take my car to the beach. I dont park at construction sites. I dont throw bird poop at it. Luckily for me, this job is being covered by the paint warranty offered by Mazda. Go me! Anyway, I dropped my car off at Mazda and it was quick to head over to SH. SH was also quick to start it -- I know this because on the same day, I got a call requesting for the key to remove my roof racks (that I stupidly forgot to hand over). That being said, after doing some research, I was super happy that SH was responsible for my car since they have excellent reviews and a friend of mine has used them before. If I could have repainted the roof black, I would have, hahaha, but I assume they'll do an amazing job on the polymetal grey. P.S. SH guys, if you want to get that scratch off my front bumper, feel free to do so HAHAHA. read more

Just got off the phone with Wendy. Very sweet and professional on the phone. I had requested from a particular auto repair company an estimate just to paint my bumper on Yelp, and apparently was sourced out to many others. Received a message from SH Fender, whom I did not reach out to, that the next step to proceed was to call for a phone consultation. I then "ringy dinged" them. My car is in excellent condition, 9 yrs new, 19k miles, and has no dents to the bumper...just scratches. Now folks this is a "bumper", not using Geico, moola is coming out of my back pocket. In order to secure an estimate, Wendy kindly told me it would cost me $150 bux. Sounds as though having Geico as a premier client, they have no need for "walk-ins" to be bothered with. read more

S H Fender Shop - Body Shops Near Me - Honolulu, Hawaii

See all

They were very courteous and as soon as the ordered part came in, the job was done quickly. We were very happy with the results and they were even kind enough to do a few "touch up" paint on a couple small scratches without added charges. Customer service was great! read more

Fixed the AC on my Audi with no issues at all. The work was completed smoothly, and they kept me updated throughout the process. They also answered all my questions clearly and to my satisfaction. read more

Got merged into by a big truck on the Pali and took some front fender damage. Seen that GEICO had S H Fender Shop on their list of trusted repair shops close to where I live, so I wasted no time in trying their service for repairs. The process from getting the estimate done and being put up in a rental car for the duration of the repair was super smooth, and these guys kept me informed throughout the repair process. I know these before and after pics and videos are nice, but I PROMISE YOU that's just the cherry on top of what they do best, which is putting the customer first. They are highly personable, friendly, transparent and professional in all that they do. They even took care of some undamaged parts that had some wear and tear just because they wanted the overall aesthetic to look as balanced with the new repairs as possible! They also ensured me that the repaired parts are under warranty should anything else go wrong. My hat's off to these guys; keep up the excellence! read more

See all

They did beautiful work on my Lexus. Everyone was really nice too. They set up the car rental and everything!

Courteous, caring customer service experience. Having someone hit us on Thanksgiving was a downer, but we met the insurance estimator at this shop, and decided to go with this shop to get the repair done. Took a couple of weeks, and just picked up my car today - looks better than before the fender bender hehe! The gentleman here that takes in the cars and checks you out, is really caring and nice, takes the time to explain everything to you. Highly recommend during the stressful experience of a fender bender. read more

Great above and beyond service I can't say enough about the owner and his crew!! Highly recommend if your looking for top quality honest work to be done to your automotive needs. read more

I could not be any happier with my experience at S H Fender Shop! These folks did an amazing job repairing my Rogue after I was sideswiped by someone. I've attached a couple before and after photos, and my car looks good as new!! Not only did they repair the damage wonderfully, in the process they even fixed up a bunch of other dings and scratches I definitely was not expecting that and it was such a nice and pleasant surprise. The entire process was super simple. I literally walked in off the street late Friday afternoon and the nice stuff welcome to me and Rob promptly looked at my car. They discussed the process with me, time frames, etc. I felt so comfortable with their staff and with the good reviews online, I decided to let them fix my car since I liked them and they had the time to take me on. They said they'd order the parts needed, and a week later I got a call saying I can drop off my car. They even called Enterprise and got me a shuttle from the shop to pick up my rental! I dropped off my car on Friday the 8th and picked it up Friday the 15th. Like I said, the car looks better than new and I am so impressed by the team that works there, their work, and how they went above and beyond. Hopefully I never need such repairs again, but if I do S H Fender will be the first place I turn to for help! My repairs also went through the Geico coverage of the person that hit me, and S H Fender made the entire process super simple. I don't think I could be any happier. Rob was also super nice when I picked up the car. I had some random questions on the shop repair process in general, and he even took me back to show me where they do some of the work! Rob seems like a truly genuine, honest and nice guy, I can't say enough about him. Thanks S H Fender!! read more

See all

They do whatever they can to help accommodate their clients! they do such great work and I chose to use them instead of dealership

I am sorry that you only have 5 stars because I would give S H Fender Shop hundreds. They are superb. I was in an auto accident (not my fault) and took the car to them on February 28, 2025. I just picked up my Hyundai today, April 30, 2025. Yes, that long because they had to wait for parts from Korea. And, my insurance only pay a certain amount for a rental car and this fine company paid the balance. If you take your vehicle to anyone else, you are making a mistake. Diane Tippett read more

I highly recommend S H Fender, they repaired the front end of my car and made it look like new again. I couldn't be happier. Robert, the owner and Jared, his manager couldn't pf been more through in attending to the repair of my car. It took a while because of back ordered parts but the wait was well worth it. They are so honest and friendly and do exactly what needs done. This body shop is the best. You won't be disappointed for the wait. read more

Efficient, good excellent customer service from staff, helpful manager . Thank you for your assistance!

Great work and customer service! Very happy with the quality work they provide. Will definitely be coming back.

My car was hit on the drivers side. Luckily the other party's insurance took care of the repair. Took my car to S H Fender as I've done in the past. However this would be my first repair by them. Needless to say I can't really tell it's been repaired/repainted. They did an amazing job, would use them again. read more

S H Fender Shop - Body Shops Near Me - Honolulu, Hawaii

Was way over priced but we had no reaL choice we had to get it done it was a brand new car way over priced the work was good but no job that small should cost in the thousands read more

So I recently got into a fender bender, but thankfully I was recommended SH Fender shop! When I called, the receptionist was super friendly and she helped me book my appointment easily and in such reasonable timing...luckily :) Then upon arrival, my experience was so great! I was met with Jared and Brandon, and they both are really excellent at their trade! They really made an unfortunate situation go as smoothly as possible! Clearly Jared is very experienced, actually accidentally took him for a manager. Both are so nice, very knowledgeable, and extremely helpful!! Ive already recommended this shop to someone today and will be continuing to do so! :) @emi_sklar read more

Customer service is excellent, they help explain to you the process and answered questions that you might have and they won't keep you hanging. Quality work. I would recommend them to anyone. read more

S H Fender Shop - This is what was repaired and now it looks like brand new again. - Body Shops Near Me - Honolulu, Hawaii

See all

Last week, the large plastic shield beneath my Honda CRV's engine somehow came undone, partially disconnected, and was dragging on the road. This happened as I was driving through Kakaako. Passing this way often , I was aware of S&H fender, but never needed their services ,,but that day I certainly did. So, I headed over to their shop, hoping for an emergency fix. I pulled into their driveway, dragging my shield and was greeted by Brandon, their estimator. Though body shops do not tock specialized car parts, and , even if they did, all their bays were occupied ( when passing by, it seemed like they were always busy). So unable to accept me as a customer, Brandon did all he could to get me back on the road. He inspected under my car, went and got a handful of zip ties, crawled back under and performed an emergency temporary fix. When I thanked him, and asked about the charge he told me not only was there no charge, but he would not accept any tip, at all, as this was an emergency. The folks at S&H Fender could've said " sorry, we can't help you" , but instead they were there to help a neighbor with their generous offer of their time and sharing of Kokua and Aloha. These are GOOD PEOPLE. read more

I am sorry to say that I did not have a stellar experience with SH Fender. The people were wonderful and they did an excellent job on the body work and painting, but the rim of my tire was not well done. They took it off to buff it, but when I inspected it, I could see some of the damage was still visible. It was clear there were scratches on it, especially on the curved area, and one dime sized spot in the center where the metal had been scraped off. I was hoping they would follow through and fix what was not done properly, but a week has gone by and no word so that says alot.....I think they overcharged the insurance company as well read more

Needed a replaced fender and side panel, the crew fixed it up nicely in a slightly longer time frame than originally estimated due to backordered parts and internal damage (understandable). Their crew was very friendly and straight forward in person and on the phone. They are thorough and make sure to complete your vehicle in full working condition. read more

See all

Awesome customer service! Roxanne and her crew did a great job finding the leak and fixing the issue before I shipped my car to the mainland. 100 % recommend this business read more

Got into a fender bender and needed my rear bumper replaced. Working through my insurance SH were on the preferential list. Working with State Farm insurance was really smooth and they knew what to do. Estimated was really easy and efficient. They can also work with Enterprise on rental cars. Actual repair was estimated to be 4 days but done in 2 days. Amazing. They also washed the car too! If you live or work around Kakaako/Ward then it's worth checking them out. Really nice people, and just as important really competent. read more

SH fender did an excellent job repairing the large dents on my Audi A4!! Brandon is awesome and quick to respond, polite and gives great service. They were recommended by my insurance company and I highly recommend them. Give Brandon a call. Stephanie read more

I forgot to leave a review earlier. This is our 3rd time here (unfortunately), BUT I have only WONDERFUL things to say about this place! The service is absolutely the greatest, and their work is EXCEPTIONAL!! I definitely RECOMMEND everyone to bring their vehicle here for repairs. I'm a very, very messy person (probably the worst they've seen), but when you get your car back, it IS in immaculate condition -- inside as well as outside!! I will be back if I ever need your services again! 10 STARS read more

I was not happy about a tree falling on my car, but the SH Fender crew made it as painless as possible. I feel like quality customer service is almost impossible to find these days, but it is alive and well at SH Fender. They did a fantastic job fixing my car, kept me updated the entire time, and were generally just good people all around. Super appreciate the work ethic and grateful for the quality service. read more

I had to repair damage to my passenger rear door on my 2010 Nissan Murano, due to a minor acc. That door also had extensive internal rust & it was recommended that the door be replaced. They did a remarkable job in replacing that door & blending the paint on both sides of that door to match the paint. They even cleaned my car better than when I brought it in; including shining the outsides of my tires. I would definitely bring my car here for any future body repair work; although I hope I will never need to. :) read more

Add me to the list of SH Fender fans. No one likes to deal with car accidents, but GEICO, SH Fender, and Enterprise Car Rental made it as painless as possible for me. Someone hit my rear tire and scraped my rear bumper. GEICO suggested several body shops and I ended up with SH Fender because it offered the most convenient appointment time. When I went in for an estimate, they were prompt and efficient, and even buffed out the scrape on the rear bumper so that the only visible damage was on the tire. They even knocked down the cost of the deductible if I was willing to live with minor cosmetic damage (which was barely visible to the eye -- just tiny chips on the edge of the tire well). I was about to go on a trip, so they ordered the parts while I was away and the day I returned, I dropped off my car at about noon. They said it would take 3-4 days. The next day at about 2 p.m., I got a call that my car was ready...just 26 hours later! Everything looked great, and they even washed and vacuumed my car! Everything was seamless and well coordinated with GEICO, and the service was friendly and efficient (another shout out to Wendy, as well as the rest of the team). We all hope not to get into car accidents, but things happen, and I would definitely recommend SH Fender. read more

S H Fender Shop - Before: taken right after the accident. SH buffed out the scrapes on the bumper when I took it in for an estimate. - Body Shops Near Me - Honolulu, Hawaii

See all

This company was amazing. They literally did everything - from dealing with insurance, getting and returning my rental call, lowing my deductible, let alone doing a perfect job on the repair. I was blown away by there customer service. Simply unreal. I have to admit that taking your car to an auto body shop comes with stress...kinda worried you'll be ripped off. That feeling was gone in the first 30 seconds Frank, an estimator greater me. I'm totally happy and will always recommend this company. Im gonna screen shot Franks card - call him if you want an honest, no fuss experience. read more

S H Fender Shop - Great guy. - Body Shops Near Me - Honolulu, Hawaii

After a little mishap and my car (aka Kitana) getting hurt, I didn't know where to go and what to do. Thanks to GEICO and recommending me to go to this shop, they definitely calmed me down and helped me ease my anxieties. Their service was more than great and they were very compassionate with me. The staff and the inspector was very thorough in their work and ensured me that everything is going to be fine. Going through the process with them made me feel less stressed and less anxious. Wendy and the staff eased my worries by keeping me informed of the process, helping me arrange the rental, and kept it very professional. Before I knew it, Kitana was brand new and she was ready to go! I am more than impressed with their work and service. I am glad that Geico referred me to them! Consider this my full recommendation to others who are looking for a shop for their car! read more

This is my first review - also a long over due shout out to SH FENDER SHOP, INC.....that deserves all the bells and whistles... after having to bring my car in for two different collision repairs !! The proprietor Rob and his staff were always professional and engaging to work with! I was so amazed by the initial work they did on my car.!!! It looked so brand new as though nothing severed happened.!! They even buffed my car to look like glass!! After having such a positive experience with SH FENDER...I did not hesitate to leave my car under the company's expertise for the second time around....and I must say ..upon picking up my car...I was just as amazed by the beautiful work they did ...once again!! The company's integrity of excellence speaks volumes ...your presentation from start...to finish is absolutely impressive and truly appreciated!! Mahalo Nui Loa!!! P S. You will see me again!! read more

They did my Geico repair. And did a terrible job & tried to convince me the car is supposed to be different colors. Well it's a relatively new vehicle. And all the panels matched prior to the accident. Unfortunately the Geico representative was equally unhelpful and I've had to escalate it to the mainland to get it resolved. Save yourself the hassle find a proper body shop. read more

SH Fender did a great job on my jeep! I would highly recommend them for your auto repairs. They definitely went above and beyond to fix it the right way. Thanks! read more

Best service, best body repair, and paint job ever!! My car color (Glacier Frost) is one of the hard colors to match. I been to other ahops and they can't seem to get the new pain to match w the original paint. But these guys did!!! And did an amazing job too!!! I wouldnt tryst anyone else with my car! S H Fenders are the best in town!! All employees are very friendly, accommodationg, and understanding. Love these guys!!! read more

My car is hard color to match but these guys are awesome. Super friendly customer service. My car looks like brand new. No hassles, no problems. They are there to answer everything you ask. 1st class business. Take your car there if you have body damage to your vehicle read more

S H Fender Shop - Body Shops Near Me - Honolulu, Hawaii

See all

This shop was recommended to me after the GEICO guaranteed repair shop I originally went to continually did subpar body work on my 2 year old Lexus. Long story short, Rob had to work backwards to fix my front bumper not fitting correctly & figure out what the previous repair shop had done incorrectly, resulting in a longer wait for repairs (about 3 weeks). I totally didn't mind since I had a rental car from Enterprise (who were also very courteous & helpful). When I got the car back, looked almost as good as new! They repaired my initial concern but on top of that, went the extra mile & a half to repaint the rear bumper & door panels where there was paint overspray from the last job. And my car was cleaner than when I brought it into the shop! Amazing. Rob & Sonya were a pleasure to work with! He genuinely cares about his shop's work & strives to do the best they can to ensure the customer is pleased with the outcome. I highly recommend this shop if you need body work on your car. Thanks again to Rob & his staff! read more

Our poor cars have gotten battered and bruised over the years and we have used SH for the last 3 repairs on bodywork. They are excellent at communicating and work with your car insurance company to have your rental car waiting there for you when you drop off your car for repairs. They clean the interior as a courtesy as well (much appreciated during COVID!). Work is done in a timely manner and staff are courteous & professional. read more

Went through geico insurance, super quick, super easy, like new. Good customer service.

Because of my carelessness, my neighbor and I got into a little accident. We were both backing out of our garages without looking and we met in the middle of the street. Geico sent me here because it was close to home and they had the earliest appointment for the damage estimate. They were hustling and bustling at 10:00 when I pulled up for my appointment. In 20 minutes I had my estimate and check ready and I went into the office to see if they could take me in to fix my car. The earliest spot they had was in a little over a month, so I put my name down. Sonia was running the desk, and she was super helpful and patient even with all my questions. They actually called in 3 weeks and said I could bring my car in but I wasn't available... Went in on my scheduled date and dropped my car off. It took a few days longer than expected but that's because the damage was a bit more extensive than originally thought. We were in Japan when the car was finished but they set it up so we had someone to pick it up for us. Car was detailed inside and out and wiped clean. Excellent service and work. read more

See all

Unfortunately, I had to take my car to get fixed. Fortunately, S H Fender Shop is fantastic! They are a Geico Claims Shop. They made everything easy the minute I rolled up. Geico recommended S H Fender Shop because it was close to me. I called to set up a Claims appointment. I showed up. They did a quick claim and printed out a check. The Claims specialist, Nick, asked if I wanted to get the work done here. I said, sure why not? I'm here. They took me inside to Marie. I had to sign over the check to the shop and they scheduled me in. The car part would take some time arriving, so they couldn't work on my car for about a week while waiting for the part. All good. They kept in constant communication about the status of my car. Gabe called to explain that when they took off the bumper, they found damage to the back of my headlight. That would take a few more days to get the part since it wasn't available from the dealer and had to be ordered. Thanks for catching that! When the car was fixed, they called me that day to pick up. When I couldn't pick up, they said it's OK come tomorrow morning! Cool! I bought my car secondhand, and it was installed with an aftermarket bumper. Yeah, yeah, it's a ricer. Robert (who I later found out was the owner!) let me know that they had an aftermarket bumper come in but didn't like the quality of it (which is the downside of aftermarket) and decided to go with an OEM. The OEM looked similar and the quality was better. I'm glad they made the call to do quality over looks! While handing over my key, Robert explained more about the work done, how to take care of a car with black paint (eek! was it obvious I wasn't?!), and gave me some touch up black paint! He had the car waxed, told me to feel how clean the car was (it was smooth!). The car looked better than when I first bought it! Thanks S H Fender for making an unfortunate circumstance into a great customer experience! read more

S H Fender Shop - nice wax job! looks better than when I bought it! - Body Shops Near Me - Honolulu, Hawaii