No stars had to put one to make review come thru. They got me blocked on Google to leave a review…read more Call me 405-881-2211 and I'll tell you customers and issues. Slimmest shop in odessa. Will throw parts until the bill is sky high and then charge more to fix. 2 motors and 9 turbos before ignorance listened jt bros just so you know. Charge old lady's on a monthly check $700 dollars to change a radiator Please reach out i will not be quiet about what this man is doing and has been doing to this community.

They are now Bros auto. Took my 13 year old vehicle there for routine maintenance along with some…read moreextra work done. They were very fast and friendly. Kept me updated by phone on any changes or if they had questions. Definitely recommend.

I hope you don't need the services provided, but overall we were pleased. We had one minor issue. A…read morepart didn't arrive and we weren't told until after we had dropped off our car. It was several days before we could try again, and that time went well. The job was completed as promised for the quoted price. The people we dealt with were polite, friendly, and professional. And the work done left our car just like it was before the accident.

Omg where shall I begin. They have the worst customer service to start with. My rep was horrendous…read moreand never kept me up to date, argued with me over every single detail. I even got owners wife involved who's completely worthless. They forgot to order soooo many parts. I had to wait for an extended time frame to get my vehicle back. They forgot to air up tires, they forgot to add badges back. My vehicle has wonderful new rattles. The rep kept throwing his hands up saying "well what do you want me to do" ....well do your job!! He lied constantly telling me he ordered parts and never did so it extended my wait. Never again will I ever deal with this poor excuse of a body shop and I've got overspray all over my truck that They won't take care of!! Beware!! This shop is ran by amateurs instead of trying to help deescalate the situation everyone ran and hid. Smh.

Honest, very competent and always willing to answer questions. Work is always done well, and I…read moreknow that the owner stands behind his work. I have taken my car to K&N when dealership says they can't duplicate the problem I am having. Owner is willing to take the time to duplicate the problem and fix it! I had brakes replaced at dealership. Rotor was out of round but problem did not happen until car had been driven on highway for a while. I took it to the dealer (still under warranty) explained problem. I was told there was nothing wrong with brakes. So I drove it until it got really bad, but decided not to bother with dealer (work was still under warranty) and I took the car to K & N because I knew the owner would listen and believe me, which he did, and he fixed the problem,

I used to take my cars to him, but a few years ago, and I heard more of this, just my take on it,…read moreand I asked to look at it and then let me know what problem was and how much, and if he would charge for estimate. He said no not gonna charge. Well I went by that afternoon and asked what it was and he said it was something in the ignition. I said ok let me save up some money and I come back. He charged me $90 and said sorry but have to charge you period. I got taken, I Never went back and heard others havent either.

Everyone hates putting their vehicle into the shop for repairs. But Carillo's made it as painless…read moreas possible. And I was very grateful for that. They took my car in on Monday morning and I picked her up on Thursday morning. They kept in touch with me throughout the week and delivered on what they said. Thank you for all your work.

My red truck was put in their shop for a new starter. These guys had same day turn around and kept…read moreme in business! Xavier and Robert were honest and upfront about pricing and treated me like family! I can't say enough about these guys! Great Job!!!

They are an awesome place that is trustworthy. I've been visiting them for a little over 2 years…read more My car started to make a bad sound that I was sure was a grinding of a break. Well I told them that when I went in for my FREE oil change and instead of taking advantage of me they looked over the car, said they couldn't find anything bad with it in a quick overlook but they noticed something loose under the hood and tightened it down so if there's still a problem I could bring it in later for an in depth look. Well the sound went away! They could have easily told me whatever they wanted and charge me a ton but they just took a weight off my shoulders. Will always come back and recommend them. Sign up for their rewards program!

Maybe it's the Christmas spirit still in the air, but these guys just provided the best service…read moreI've ever seen. Needed a tail light bulb replaced and they switched it in maybe 6 or 7 minutes. They didn't even ask for any payment. I'm just visiting midland for the holidays but I might drive back whenever I need repairs just because I've never seen a mechanic provide this quality service

I would recommend John's Automotive repair shop to anyone who is looking for an outstanding company…read moreto get the job done right the first time for a fair and honest price. My mother had been experiencing several problems with her Nissan Titan truck and some help with understanding what was causing the problems. We called and John's Automotive and spoke with the owner. Not only did Mr. John preformed a free vehicle diagnostic letting us understand what was needed to be repaired and give us fair price, but Mr. John also was kind enough to provide my elderly mother with transportation from the repair shop to her home and picked her up again from home when the truck was ready at the repair shop, It is so wonderful to know that there are still people people who practice Christian values. Thank you, Irena Rose Lillian Miles

What a joke. The guy had my truck for three days and charged me $274 for absolutely nothing. I had…read moreto call him after day two and he explained that he had to order a part for the a/c. Towards the end of day three I had to call him again. No part was ordered. When I went to pick my truck up he was all smiles and told me to make an appt for next week. Yeah right! Absolutely nothing done and he charged me $274. Stay away from this guy at all costs.

First of all, I'm only even giving these people 1 star because I have to. I wouldn't give them one…read moreat all if I could. These people are crooks!! I needed a pre-owned car and went to their lot. Their salesman, Angel, convinced me to get a 2018 Buick Encore. This car was supposedly certified through their service team. I had the car 3 days, and the check engine light came on. Took it into the service dept and they told me they couldn't help me because it had gone off. Came on again and they put it in the shop for 6 weeks. Didn't fix it because when I finally got it back, I went to Midland and while driving back the transmission started to act up. Put it back in the shop and now they want to charge me 9000.00 for a new transmission. I paid for this car on 3/19/2026 and have had it for a week out of that time frame. They took advantage of me. I will never buy a car from these people again and would not tell my worst enemy to buy one from them.

Santiago.. What can I say about Santiago!? He does his job like he should; he sells cars. But, to…read moreknow what I mean when I say he does it with STYLE, you have to deal with the typical Odessa/Midland level of poor customer service and disconnect from "passionate about your job" on a daily basis, which I think we ALL do! First, about Santiago.. a week prior to my face-to-face meeting with him, I told him I was honestly in the middle of several things that needed my immediate attention a lot more than talking to him about buying a vehicle. He texted me a pic of his business card and left me alone. Once things slowed down for me the next week, I contacted him. We texted for 2 days about car/credit stuff. Then, we met at the dealership and it still wasn't smooth-sailing on my part. We weren't EXACTLY sure of the car.. Test drove several. We weren't thrilled with the trade-in offer..several attempts were made to make it just right. We weren't sure we could even afford the increase in payment..we were given ample time to think and talk it out. Santiago never once showed impatience. He spent countless hours with us and probably thought several times that he still wasn't going to make a sale. If he did think that, he never treated us badly because of it. There are 3 kinds of salesmen in the business.. The FAKE kind that you can spot a mile away and just want to run from. The kind that just, quite honestly, SUCK at their job because they weren't meant to do it so they have no passion for it. Then there's the third kind, Santiago.. GENUINELY nice, funny, diligent, comfortable to be around, and knowledgeable. He even offered to help in the future with bringing my vehicle in for oil changes if I needed it, or to just contact him with ANY problem, and he convinced me that he meant it! Everyone's experience anywhere differs from someone else's. But, to give a business 1 star when there are so many moving parts to ANY business just isn't fair, unless every single aspect of it failed. Just like when we go out to eat.. The waiter/waitress starts at 25% in our mind. It's up to them to maintain that percentage throughout our dining experience. If the kitchen didn't cook our steak properly, that's not the server's fault.. That's the kitchen! West Texas Nissan could be viewed the same way; many moving parts all working well together to maintain a rating of 5 stars: Santiago did his part.. 1 star Vehicle selection.. 1 star The "numbers guy".. 1 star Financing ease and efficiency.. 1 star Going above and beyond in every way to make us FEEL like we were supported throughout the entire experience.. 1 star 5 stars!! West Texas Nissan, I will refer everyone to your business. 5 stars!! Santiago, I will send my own CHILDREN to you when they are ready to buy. Thank you for doing your job with style!

Great guys, won't upcharge you or try to tack on bs fixes. They do great work too, no complaints.read more

This is absolutely hands down the most honest, quick and throughout mechanic I have ever been to!…read moreI, a young female, went in thinking I had a serious issue that would cost me thousands... turns out it was a small fix that cost me practically nothing. Logan and Woody treated me as family and truly cared about my schedule and keeping me on the road safely. I can not stress enough that this is the place to go!