Peaceful Pets did a wonderful job of helping me give my cat his final honors, and delivered more…read morethan I expected. They picked up his remains within just 2 hours of my phone call. Three days later, the staff didn't just hand me a paper bag and a bill for their services. They arranged everything - his ashes, a cremation certificate, a card with my cat's inked pawprint - together in a display inside their Rainbow Bridge room and allowed us to spend time there. One surprise for me was the container for the ashes. Their website promised only a cardboard carton, so I was apprehensive about what it would look like. But, instead of cardboard, his ashes were in a pretty redwood-colored wooden box that I will be happy to display in my home. The second pleasant surprise was the clay pawprint (not listed in their "menu" of services; I made a special request). I'd only expected something small and simple, and would have been content with that. What they delivered was so much nicer: it included the clay pawprint and a calligraphy card "In Loving Memory of..." mounted, framed and under glass. The friend who accompanied me had had to order cremation services at another pet funeral home for her cat last year, and found Peaceful Pets to be head and shoulders above that competitor. They didn't offer her anything like my experience of the Rainbow Bridge room. The time spent in that room did so much to ease my grief. I thoroughly recommend Peaceful Pets to anyone considering cremation. These are people who care.

Peaceful Pets is top of the line when it comes to pet after care. Their staff is knowledgeable and…read morecompassionate, the building is beautifully appointed and the services they provide are unmatched.

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

I wish Yelp allowed these to go up to 10 stars. That's how good they are. They saved our dog's…read morelife. And even if they really didn't, to us they did. Our dog was blindsided by another dog and sustained what we now know was a neck injury that led to surgery later in the week at Cornell. Dr. James Gilchrist was there waiting for us at 11 p.m. on a Saturday night as we carried our girl in, unsure why her eyes were beat red, her breathing was heavy and she was unable to stand. He did a great job of stabilizing her and kept her overnight. When she was unable to stand the next day he recommended she needed an MRI. As we waited the painfully long 48 hours to get an MRI for Apple, Dr. Gilchrist and his team took care of our dog and even came to open up at 3:30 in the morning due to the early morning MRI in Rochester. Our dog is now on the mend and going through a few more weeks of crate rest and at-home physical therapy as she recovers from a disc injury. While the care she received down at Cornell for the surgery was top-notch, our longest-lasting memory about how our dog was given the chance to walk again will always be the emergency care that Dr. Gilchrist provided, all at fair prices.

Would not recommend and give zero stars. My dog died due to their neglect when my dog was boarded.read more

I've had the misfortune of saying goodbye to two other dogs prior to using Pet Passages. They made…read morethis difficult experience so comforting. I can see the care they put into taking care of my dog's cremation. I've included a picture of the beautiful urn they gave us for my dog, Canela. They also gave us a paw print and a nose print as well as seeds in the shape of a heart that we can plant later in Canela's memory. I'm honestly blown away

Thank you so much for the beautiful job memorializing my dog Coby. I love the print of his paw and…read morehis nose along with the card and sweet poem. He came back to me beautifully wrapped with his name engraved on the quality box. It was worth every penny to have him cremated in such a dignified way. I totally recommend Pet Passages when it is time for your fur baby to cross the rainbow bridge.

Review I chose…read moreForever Meadows because I had used them three years ago during a previous loss and, at that time, they were extremely compassionate and professional. After that positive experience, I trusted their care during such a difficult time, not realizing what high employee turnover they have had since then, leading to a completely different experience. On April 21, 2026, after Bailey, our beloved cat of 18.5 years, passed away, we reached out around 9 PM, as their website states that 24 hour services are available for situations like this. Unfortunately, we were told that the website is incorrect and they could not assist until after 9 AM the following day. We were advised to keep our pet outside or somewhere cool overnight. This was incredibly distressing during an already heartbreaking moment. When the employee arrived the following morning to pick Bailey up, he was quite insensitive and started the conversation by immediately asking if I had already paid. While filling out the contract and explaining the options I would like, he interrupted me multiple times to discuss prices, even after I had advised him that the price was not my concern - making sure my little girl was taken care of was my only concern. While arrangements were made, both on the phone and in person, I clearly communicated multiple times that having Bailey's paw print was extremely important to me and my son as a keepsake. I also showed the man the clay paw imprint that their company had done for her brother three years earlier and stated I wanted the same one for her. I paid in advance for this service and it was clearly marked on the contract I signed. When I was called to pick up Bailey (four days after the man told me she would be ready to come home), I was told that the clay paw print had not been done prior to cremation and it was unclear that I wanted it, despite it being marked on the contract and them already charging me for it. This was devastating. While they did offer to refund the $45, the opportunity to have that final keepsake is something that can never be replaced. There were several other mistakes made during the process as well but this is, by far, the most upsetting as it is irreversible. What made the situation even more upsetting was how it was handled. There was no empathy and it was treated as an inconvenience to them. Both Faith and the man in the office with her during pickup stated multiple times that it is not their fault. I specifically asked what quality control plan is in place to prevent these errors from occurring and was advised there is none and that "mistakes happen and are just part of doing business." This particular "mistake" was compared to a fast food order being prepared incorrectly, which felt dismissive and deeply lacking in empathy given the emotional nature of the service being provided. This was not just a simple oversight. It was the loss of something deeply meaningful during a time of grief over the loss of a very important member of our family. For a service costing several hundred dollars, I expected a much higher level of care, attention to detail, and compassion. I specifically asked to speak with the owner and was told he wasn't there. I asked Faith to call him to which she replied, "I will not be doing that." To make matters worse, I am not at all confident that the ashes I received are even Bailey's as they are less than 1/4 of the weight of her twin brother's ashes, despite them being almost identical in size at the times of their passing. With such carelessness and an admitted lack of any kind of checks and balances in their operations, I do not have any faith that they actually provided the private service I paid for or returned the proper ashes, which is even more distressing. Unfortunately, based on this experience, I cannot recommend Forever Meadows and I very strongly discourage anyone from using their services for a loved one if sentimentality and compassion are at all important to them. My wish is that no other family ever has to experience such carelessness during an already devastating time.

From the owner: Forever Meadows Pet Memorialization & Cremation Services, by V.J. Iocovozzi Funeral Home, Inc., is…read moreproud to be able to offer pet loss services to families in Central New York. We understand that your pet is not just a companion animal but a member of the family. They deserve to be treated with dignity after they have passed and we provide you with a range of services from cremation to a private reposing room to urns and other memorials. We use a secured tracking system to ensure that your pet - and only your pet - is returned to you. Please contact us at any time, 24 hours a day. Visit our site for more information and to view our gallery as well as information on grief support and frequently asked questions. We are the only crematory in this area that does in-house cremations so we cannot guarantee most of our pets are returned in 24 hours. Our professional in-house staff has the utmost integrity and compassion for your fur babies. We have been servicing the area since 2015. We have been in the death industry caring for family needs since 1947.

Deserves no stars. I found a cat I liked at PetSmart and I asked staff if the cat was available…read more They said yes. Ok great. We applied. Three weeks later, NO communication and we heard NOTHING. Unfortunately, the shelter called us and said they messed up our application and gave the cat away to someone else. Huh?? BUT they said they have a new litter coming in and to check them out. Ok great. We check out the new litter and . Two out of the five were already adopted somehow, despite getting the cats literally an hour ago. They didn't have name tags out and they weren't even set up yet. HOW?! There was one I really liked. Once again, I asked if the cat was available and they said yes. I told them I'll apply. I also called the shelter to make sure and yup the cat is available. Not even 5 minutes later, they called me back and were like "yeah.... Sorry, that cat is already adopted too." I get a call later at night from the friends I put as references telling me the shelter talked to them for application but sounded disorganized. At this point, there is no cat we applied for that was available, as both of them went to other families. Who were they calling for?! It's extremely sketchy. Finally, they called us AGAIN and told us to come in one more time. We gave up at that point, but went just for the hell of it, once again, basically all the cats are adopted already. They instructed us to go to their actual shelter (this was all PetSmart) and we were like NOPE. I refuse to give these irresponsible people money. I hope the animals have great care because this place cannot be trusted. HORRIBLE experience, AVOID and go somewhere else.

Amazing experience from start to finish & ongoing! They were so quick & efficient getting my…read moreapplication approved & we went home with our new pet same visit! Gave us tons of supplies to get started & have followed up (very thoughtful, more than once!) A great place to support !

Dr.Jackson made the process of losing our pet as peaceful as possible. I highly recommend his…read moreservice if you're faced with the loss of a fur baby.

When the time comes, in-home pet euthanasia is the greatest gift you can give your pet. My Karma…read morewas 14 years old and in rapidly declining health and had gone into complete liver failure. The last thing I wanted to do was take her to the vet, which was always a source of stress for her. Dr. Jackson was super responsive, confirming my appointment right away and even offering to fit me in earlier. He was professional, kind, soft-spoken, and well-equipped for what was a compassionate, peaceful passing. Saying goodbye to my beloved pet was one of the hardest thing I've ever had to do, but Dr. Jackson and CodaPet made it as positive an experience as it could have been. I can't recommend this Dr. Jackson and this service enough.

Our first visit to Glen Highland Farm and it won't be our last. We stayed in a Deluxe RV. We had…read morewanted a tent but they were all taken. This ended up being a positive as we were a lot closer to the Hound Hub. This is the kitchen/socializing area. They supply everything there except the food Our dog Gabby absolutely loved the experience. And we loved being able to give it to her. To let her roam without a leash was a truly wonderful experience. We were welcomed with a bottle of wine, and a dog biscuit. John one of the co-owners took us around on an escorted The staff were incredibly friendly. And loved their work. It is easy to see walking around how much time and effort goes into maintaining the grounds. Thank you so much for providing this experience for our dog Next visit we plan to do a tour of the adoption center. I also need to finish the book about reading your dog I started. See you next year.

This is a pretty magical place to spend some time in the summer, especially if you have a dog…read more Miles of well-manicured trails dotted with rest stops and water stations. Open meadows, a meandering river, a secluded pond, and gorgeous wooded trails. Hundreds of acres that are well-fences so your dogs can be off leash as much as they want. There are lots of other reviews that cover why GHF is such a great place, and after just two years it's become a tradition for us. We can't wait to go back.