Mother daughter bonding never seemed so painful…read more In an ultimate nod to maternal codependence and karmic unity, mom and I both seriously damaged our rotator cuffs on the left shoulder recently. Hugging has been extremely awkward. Ever lose a limb? Life as you know it pretty much stops. After surgery, I chose St. David's Rehab because they have a warm pool. I love water. Once a week in water and once on land... Sounded like a good plan to me. Being in a pool made it possible to lift my arm and actually strengthen muscles that had not been used in a very long time. I had originally started at another physical therapy place, but i found their facilities disappointing and their therapists abysmal, always overlapping scheduling so i would basically get 15 mins with the therapist and then they sent me to another room to do my exercises. I thought it was normal as they would begin working with the next patient halfway through my appointment. Lots of PT places do this... Beware!* Christy led me through a series of exercises and stretches and I had 1 on 1 attention for the FULL time. She would touch my shoulder or back and make sure the right muscles were doing the work. She was encouraging but never cheerleadery. Her positive attitude and awesome sense of humor helped me work through the weakness in my arm and shoulder. With her professional guidance, I saw clearly the difference between my weakness and my pain. This office NEVER overlaps patients. Christy was prepared for every session and would take notes, recording changes in my strength and flexibility. When I need to distract myself, like when I went to get a Brazilian for the first time, I tend to talk and talk and talk. Get going on a good subject and I stop thinking about the excruciating pain when lifting an arm that hasn't been lifted in a year. Christy has a magical way to just flow with any conversation... She makes you feel comfortable whether you are a talker or just had a stroke. She can see into your humanity and she has compassion for you, but she never let me wimp out. Oh, and I tried. Last week she told me she was done, there is nothing more she can do for me and this Friday is my final therapy for this phase of rehab. I was not happy. She said rehabilitation of the injury is done and I can do my exercises without her. I respect someone who sees when their job is complete. She is not a personal trainer and doesn't want to waste my time or money. I am just feeling needy and really appreciating the attention. Jessica at the front desk was always welcoming and wonderful, making sure I had appointments scheduled. Amazing what a beautiful smile and some thoughtful words can do for someone who has suddenly become disabled. I could have only liked her more had she liked the Trans Siberian Orchestra less. ;) The other St. David's therapists seem equally as great as Christy and I am sure that each has their specialty. I am partial, however, and once you start with someone it is so so nice to not get shuffled around between 5 overworked therapists.* Sorry, i digress - that happened at the last place and is another cautionary tale. I had rockstar parking but that may have been due to choosing the 8am appointments. If you want to skip the horrid late afternoon parking lot called Bee Caves Road, sign up for the early morning time slots. I am committed to doing my exercises every day and improving my arm to the point that I am back in a month to begin strengthening my arm for swimming freestyle and playing tennis. I would even like to begin training for my second triathlon. There are many things that I can now do with my left arm. Waving goodbye to St. David's is not one of them. *Here is what I learned in the past 6 months about physical therapy clinics... There are several components to success: great therapists, great equipment, specific equipment for your injury, organized billing procedures, clear communication with health insurance, receiving 1-1 attention, therapist preparation, clarity of exercises, and patient actually doing their exercises on their own. Christy at St. David's far exceeded my expectations in all but this final component. ;)

I just read Kimberly's review of her experience with Christy Kananen at St. David's in West Lake…read moreHills. My overwhelmingly positive experience was identical to hers. I had my second hip replacement surgery in mid-April and had started at another PT place a bit closer to my home which had been recommended to me by a family member. After 3 sessions I realized I had made a mistake. I knew roughly what needed to be done because I had already had the surgery once before, so I drove over to St. David's in Westlake Hills (next to the Hills Fitness Center) for a brief meeting and liked what I saw and heard. The facility is spotless and very orderly. Jessica handled the Insurance approval and scheduling flawlessly. And then I had my first meeting with Christy. Christy did a thorough analysis of where I was (the previous PT person did not) and she definitely knew what to do for me: Building my strength but giving me exercises I could do on my own; Stretches and massages to improve my range of motion; exercises to improve my balance. Significantly, I was pretty happy with the PT I received from the first surgery (also through St. David's but at the main hospital.) However I ended up with painful calcification in the muscles and scar tissue around the new joint. I told Christy about this at the beginning of her work with me, so some of what she has done has been to prevent that problem. At my 2 month post surgery check -up...NO calcification! Today Christy told me we were going to be finished after my next 2 sessions, and I felt a bit sad...but my already enormous respect and gratitude for her increased. She has known what to do, always has had a specific plan for it (full 50-55 minute sessions, NOT 25 minute or overlapping and working with more than one person, or sending me off to do exercises with a PT tech. But she also knows when we are finished. I am exceedingly pleased about my experience here and especially with Christy.

This is by far the best physical therapy clinic I have ever been to. I've battled shoulder, back…read moreand hamstring issues for almost a decade and started to feel hopeless because every PT clinic I went to previously could not fix my issues. But going to Texas Physical Therapists changed that. After two separate stints at their clinic, I can golf for the first time in four years pain free. I can even do intensive workout programs that I never thought was possible and with no pain. I couldn't be happier with the results and I can't thank this clinic enough. They really listen to you, they're very friendly and they take a very holistic and personalized approach to your PT program. Don't waste your time with other PT clinics and go to this place if you can!

I came to TPTS after a bad car accident, JD Whittemore and his team worked hard over months to get…read moremy accident symptoms to subside, so I can live a more normal life. I won't hesitate to recommend them.

Nick is the goat! Knowledgeable and thorough and was able to identify and help with my shoulder…read morepain.

My husband and I have been going to Carter Physiotherapy for several years for various reasons…read more We've worked with several physical therapists in the practice. Each experience was professional, warm and comfortable. From the moment you contact CP to the end of a session, it is an efficient and thorough process with excellent service. Most recently, I had a bulging disc issue which left me with intense pain and limited movement. Nick B. was my PT. He was courteous, knowledgeable and all around great! And after 2-3 months of treatment I am no longer in pain and have my movement back. I, along with my husband, highly recommend Carter Physiotherapy. They're just the best!

TLDR: don't even think twice, just come here and you'll walk out a new person!! Alexa, what is…read morepain? I was referred here after not one but TWO car accidents that completely left not only my car but also my body destroyed. I've been receiving treatments for 4 months now starting in March (basically beginning of the pandemic) and started on an acute treatment plan where I came in twice a week for a bit and then it became once a week. All I can say is that Sam is a miracle worker!! I went from being sore and constantly feeling discomfort in my hips, back, shoulders, with pain in my left arm and right leg, (I wasn't kidding when I said body was destroyed) to being able to sleep soundly through the night without waking up multiple times from pain or being uncomfortable. I LOVE coming to my appointments, they're the favorite part of my week because I know I'll be able to walk out feeling great. Sam really knows what he's doing; I was introduced to the dry needling technique -- LIFE SAVING! -- and adjusted in the same visits. He asks how you are feeling at the beginning of every appointment and addresses all of your concerns, answers every question you have, and makes you feel like you're a part of the Next Level family! Kelsey and Amy at the front desk are also super friendly and helpful, the exercises I learned for some physical therapy at home for "homework" have definitely aided in my recovery. They also work with you in scheduling and are as flexible as they can given their busy days! I'm now able to work out almost daily and am so glad that I was able to get treatment here! I highly recommend it to ANYONE who is in ANY kind of discomfort.

Having come back for the same issue right before covid hit... they're still great and they resolved…read moremy issue again. Would return again and again, though I hope I don't have to! The team is dedicated to getting you feeling better. It's the best of all worlds - for me, I need a quick fix and to know how to strengthen myself before the next appointment. They are great as long as you do the homework.

I cannot recommend Three Lakes Physical Therapy enough to anyone who has foot / ankle / knee /…read moreshoulder issues. Over the past several months, the PTs at Three Lakes have fixed multiple issues with my abovementioned body parts with great success. Every PT at Three Lakes behaves in an incredibly kind and professional manner. Therapy visits start and end on time, and the exercises are effective and efficient. The facility possesses advanced equipment that the team uses in innovative ways; there are a lot of machines I have never seen before at any other facility, and the team is always brainstorming ways to improve the equipment / exercises. Billing is also very professional and accurate. Overall, Three Lakes has restored my faith in the quality of American healthcare. If you put in the effort with your exercise plan, you WILL get better with Three Lakes' guidance. They also offer personal training and running form appointments, which are also outstanding.

After injuring my shoulder for a second time I selected Three Lakes simply because they were 5…read moreminutes from my home. It was a very fortunate choice. Leslie, Hunter & Tess are dedicated professionals who assess, design and execute your healing and strengthening program. I look forward to every session. They are patient, always encouraging, and dedicated to their craft. At the outset I fully expected another surgery procedure, but now I have largely regained much of my strength and movement range. There's more to go, but Three Lakes will take me to the finish line. I highly recommend them. Harvey S.

I have lymphedema and there's a waitlist for therapists, so I took the first available, which is…read moreall the way across town. There's an outpatient clinic in Westlake Hills where I live, so in September I called to get on their waitlist. I was told that Amy didn't have any openings until December. I asked the person who answered the phone to put me on their waitlist. When I called in late October to make sure I was still on the waitlist, I was told Amy didn't have an opening until the end of January. I said I was told in Sept. that she'd have something in Dec.--"No, not until the end of January. (I think she had forgotten to put my name down in Sept.) Upon thinking about my next step, I decided to at least ask for an evaluation and tried to call back. No one answered the phone although I called several times in one day. So the next day I called and called and called until someone finally answered the phone. I guess they saw my number and didn't want to be bothered with me any more. What an unprofessional way to run a business!

I just started therapy at this location, and I am so impressed with the level of support I've…read moregotten. The information Christy shared about my health concerns helped me gain perspective that left me feeling like I could tackle this issue. I've got a few more sessions scheduled, and I am looking forward to what I'll learn each time.

They do a great job. And they care a lot about you!!…read moreFrom when you make your appointment till you finish your appointments they are there for you. Have a issue with your appointment no problem they will make the changes that works for you.

Kristin is an outstanding therapist. She has the experience to restore function to my thumb in a…read morevery noticeable way after my first therapy session. I drive 75 miles to see her, and recommend her to anyone needing therapy (PT or OT). Kristin is professional, friendly and awesome at what she does!

Have been coming out here for almost 2 years now since my main PCP went permanent out here. Worth…read morethe drive. The staff is always so professional and kind and I just love my doctor. Bed-side manner is the next. Always cold in there but appreciate in the summer. The facility is tucked back amongst the trees so can be a tad hard the first couple of times coming here. The outdoor space is calming and soothing. All about the nature.

Very disappointed. This was my first time going to BSW. I went in to BSW for my regular yearly…read moreblood work recently (december 2025). I was very specific about what blood tests I wanted to do. I was given a zero estimate, meaning my insurance would cover all the tests and I would be billed $0.00. However, I was billed $323.58 after about a week. I called the office and spoke to Lamitra(rude cust serv) Veronica(rude cust serv) and ultimately I was routed to Katie(billing/escalations/coordinator). In the most simple way, I tried to explain, to all 3 individuals, that any medical office I have ever been to in my entire life, has always told me what I will be paying out of pocket and what my insurance covers. However, at BSW, they(lamitra, veronica, katie) all told me they don't have a clue what the insurance covers and I would have to call Blue Shield myself to find out. I was dumbfounded. It's very simple, either lamitra/veronica or kaitie simply need to check my specific plan with Blue shield, see what it covers, if there is still confusion, they(lamitra, veronica or katie) would need to get blue shield on the phone and ask them specifically. Problem solved. All 3 individuals said that they "don't do that, the client(me) would have to do that". You mean every single time I go into BSW I will also need to take time out of my day to Call Blue shield,hold for 15 minutes for a rep, and discuss what they cover and what they won't?? who has time for that?? IN A NUTSHELL: PLEASE BE AWARE THAT AT BSW, YOU NEED TO MAKE SURE YOU KNOW WHAT YOU ARE PAYING OUT OF POCKET BEFORE DOING ANY PROCEDURE,BECAUSE THEY HAVE NO IDEA I paid the $323.58. It wasn't about the amount, it was about the principal. YOU DONT GIVE SOMEBODY A ZERO ESTIMATE AND THEN SAY "SURPRISE, YOU STILL NEED TO PAY OUT OF POCKET". Also messaged the specific Doctor I saw that day which was Doctor Pena-Delgado. She never even replied. Do yourself a favor and go to a professional primary care facility where professionals work. Wish I could give zero stars.

I have been a massage therapist and bodyworker for 30 years and had some overuse injuries I've been…read moreworking on for some time. It was neuropathy and the privilege of Medicare that I decided to try PT. I'm so very grateful this office takes Medicare! In my first visit, a quick evaluation of my gait told Dr. Stephen exactly where the issue started and he went right for the problem as I had been working on it. I started making serious progress working with Stephen and now I send my clients to him for care. I also had a great experience with Dr. Andy, who's approach is definitely complimentary, and I also recommend him as a go to for structural issues. Be aware...you might get loved on by a French Bulldog (or two) when you visit! So cute =)

I had neuropathy pain with standing to work all day as a hair stylist. I was referred to CORE by a…read moregood friend who had success with their Neuropathy program. I was skeptical about using the technology at home but after 2 months of consistent use, my nerve pain was gone. The red light is my favorite and the nerve cream was very helpful. I'm so grateful to no longer have pain in my feet after having it for several years. Thanks so much.