I took my wedding dress here to get pressed and try to get out a small scuff at the bottom of the…read moredress. Picked up my dress and there were blue looking spots up and down the side of the dress. Pointed them out and he agreed to try to fix them. He got the spots out, but somehow cut the lace off my train and didn't tell me. Thank god I tried the dress on after they pressed it and noticed the lace was cut. I had to take it to an alterations place and have it removed. Do not recommend this place. Not worth the risk

Dae does an amazing job. I have been using Coastal Cleaners for more than 5 years. I would never…read morethink of using someone else!

I just needed a zipper repaired on a winter jacket. They did an excellent job and I'm very happy…read morewith the results.

You cannot trust their hours. Their website and door sign both say they close at 2 on Sundays, but…read morethey're never there. Will be taking my business elsewhere.

I was looking for a pick up and delivery dry cleaning service that could service my work office…read more (If I put an item in my car and tell myself that "I'll stop by the dry cleaners" the item will still be sitting in my car a month later - and I'll realize this when I really REALLY need it!!!) I called Classic Touch to inquire about their services and personally spoke with the owner, Jeff. He was great to talk to and he immediately set up our account for pick up and delivery the very next day. The service was fast, accurate and beautifully done! My first transaction was 4 "press only" items that are a total pain to iron - 2 of the items I have had pressed at another dry cleaner and the result was crumpled ruffles! I was really happy with how they came out! Their staff is professional and it's evident that they take pride in their work. Call me a Happy Customer!! :)

Last December (12/18/21) my husband Cal brought my wedding dress here to be cleaned and preserved…read more They told him it would be about 3-4 months to get it back. After that time elapsed we hadn't heard anything so we called them and were told that it was delayed because the person the dress had been sent out to was behind. We called every few weeks from that point on and could not get a straight answer about when we would get the dress back or where it was. We were told we couldn't get the owner's name or number and we'd have to go in at 8am to see him, but he wasn't in every day. (We live in California right now though, so obviously couldn't make it there.) We asked multiple times for the name or number of where the dress was sent and were told that only the owner had that information. Yesterday we were told that they had new owners so we called up again today to check in on the dress. My husband spoke to two people, the first told him that he would call my husband back. The second was a lady who said that there are in fact new owners, they don't actually know who the dress was sent out to or the contact info for them. He was told there are NINE other dresses that are missing right now. I brought it here because I have friends who had gotten theirs preserved with them no problem and it came highly recommended. Ultimately I would love my dress back, but I think it's either lost or sold off at this point. I wish I could give zero stars. I did also file a complaint with the BBB.

as a new customer! I will not be using this cleaner any…read morelonger. First informed they did not disclose amount for the services when I dropped off Garmin. Just having them to press and lightly starch garments. It took them 24 hours before I got a text message about the prices which were outrageous. I might as well have had my clothes dry cleaned. Not only did they overcharge me! They sent me an email Mail proclaiming Wednesdays 15% off So when I arrived, I presented the coupon and they said no I can't use that. I had to use it when dropping off the clothing. I proclaimed that I didn't receive it a.k.a. coupon until just recently as I'm a new Basically, it was a complete waste of my breath terrible business, and service

Awful. Gretchen has an aggressive and intimidating every time we drop items off for cleaning. She…read morehas personally insulted both my husband and I in front of our children. On 5/5/25 I attempted to drop off items and she said "Oh I remember you. I know how you are." She told me she knew me from my negative google review and blamed me and my family for her behavior and words. I took my items to Sun County because I was so worried that she would do something bad to our clothing. She just can't be trusted. Sun Country confirmed that they have several people per week that switch to them because of the way Gretchen treats them. It's good to know it's not just us. We have permanently switched to Sun Country and will not return to Quality Plus until she's gone.

I cannot tell you how many pieces I have brought here. I usually bring pants in for waist and hem…read moreadjustments. It's done perfectly every-time for the reasonable price of about $25 an item. She will always ask me when I need it by but I let her tell me when she can and it's never longer than a week. I bring in all types of items with all sorts of requests and I feel like she reads my mind and executes the alterations perfectly! And for a fair price! A true seamstress is a dying breed. 10/10

I took my 8 throw pillows in to be made , on a Thursday I was told by Wednesday. I got a call the…read morevery next day your pillows will be done Friday afternoon! Wow ! They are quick! Now I'm going to get material for them to make my curtains for my living room! I'm sure they will be quick with this too! The people there are really nice and very reasonable, I would highly recommend them . For any of your sewing needs.

Great customer service and an excellent bang for your buck! I was visiting from out of state, and…read moremy hotel recommended this place--so thankful they did!

I had very bad experiences here. The staff wasn't customer focused or concerned with my time or…read moreconvenience. There were several phone calls and several visits to the store before things were resolved. The staff was impolite and off putting.

I can't believe this place has gotten so many positive reviews…read more I wonder if there's a way to separate the "laundry service" and "self service" options into 2 different categories? I used almost every single dryer in the place, because the clothes just wouldn't dry! Each time a dryer stopped and I opened it to check the clothes, the clothes were only warm, twice. So 2 dryers out of maybe 12, actually heat up enough to dry your clothes. The rest just tumble them around for 6 minutes. There was no sink, but it's right next to a bar. That was the only plus.

Spoke with the staff and very helpful. Great pricing, clean and friendly. I will defiantly come…read moreagain.

Had two pair of denim shorts altered and the service was great. Friendly staff. Good pricing and…read morequick turn around. Tailor is there Mondays and Wednesdays if you need that service.

These people are angels. The best Dey cleaners in Tampa- great work and true kindness. They…read morehelped dig us out from hurricane chaos- even delivered the clean clothes to us. Do business with them - they are the best humans.