This place is absolutely terrible! Do not trust them! They break clothes and do not offer…read morecompensation or even a proper apology.

So I have been going to this place for years, generally the service has been good. I wear a 2xlt…read moreshirt size, and have never had an issue. Went in there on a Saturday, and as best I can tell it may have been owner behind counter. 10 shirts. He tells me it's going to be $3/shirt more because they're big shirts. Almost $8 a shirt before tax ! His business run it how you want, but I probably spent $400 a year there, it's no time to be turning away business in this economy ....

I just needed a zipper repaired on a winter jacket. They did an excellent job and I'm very happy…read morewith the results.

You cannot trust their hours. Their website and door sign both say they close at 2 on Sundays, but…read morethey're never there. Will be taking my business elsewhere.

Last December (12/18/21) my husband Cal brought my wedding dress here to be cleaned and preserved…read more They told him it would be about 3-4 months to get it back. After that time elapsed we hadn't heard anything so we called them and were told that it was delayed because the person the dress had been sent out to was behind. We called every few weeks from that point on and could not get a straight answer about when we would get the dress back or where it was. We were told we couldn't get the owner's name or number and we'd have to go in at 8am to see him, but he wasn't in every day. (We live in California right now though, so obviously couldn't make it there.) We asked multiple times for the name or number of where the dress was sent and were told that only the owner had that information. Yesterday we were told that they had new owners so we called up again today to check in on the dress. My husband spoke to two people, the first told him that he would call my husband back. The second was a lady who said that there are in fact new owners, they don't actually know who the dress was sent out to or the contact info for them. He was told there are NINE other dresses that are missing right now. I brought it here because I have friends who had gotten theirs preserved with them no problem and it came highly recommended. Ultimately I would love my dress back, but I think it's either lost or sold off at this point. I wish I could give zero stars. I did also file a complaint with the BBB.

THEY DO NOT OFFER SAME-DAY SERVICE as advertised on here…read more My first time to go there was today (THURSDAY 7AM). 1 pair of men's pants 1 shirt Simple order, right? Guess when I was told that it would be ready.... Today? Nope! Friday? Nope! Saturday? ...(when I actually need it) NOPE! MONDAY!!!!!! WTH?

as a new customer! I will not be using this cleaner any…read morelonger. First informed they did not disclose amount for the services when I dropped off Garmin. Just having them to press and lightly starch garments. It took them 24 hours before I got a text message about the prices which were outrageous. I might as well have had my clothes dry cleaned. Not only did they overcharge me! They sent me an email Mail proclaiming Wednesdays 15% off So when I arrived, I presented the coupon and they said no I can't use that. I had to use it when dropping off the clothing. I proclaimed that I didn't receive it a.k.a. coupon until just recently as I'm a new Basically, it was a complete waste of my breath terrible business, and service

I brought 6 pairs of pants in last Thursday and showed the coupon for bring 2 and get the third…read morefree Promotion. When I picked up the pants they did not honor the coupon, saying that the promotion was cancelled in the system and there was nothing he could do. The way I figured out they did not honor the promotion was asking for the receipt. Make sure you check the charges on your receipts!

Eliana saved me for my wedding day!…read more I had already been going to Eliana for a couple of years to get my work slacks hemmed. In December 2025, I was getting married and had found the perfect dress. The bridal shop I used (Bearer of the Bling) had an in-house alterations person that they recommend I use. The problem was, their alterations swore up and down that I didn't need to get the bottom of my wedding dress hemmed/shortened and that it was fine. I was terrified that I would be tripping over my dress on my big day, but figured I should trust them. A week before my wedding, I decided that... for peace of mind... I would take my dress to Eliana and see if she thought it needed to be hemmed. Sure enough, it needed inches taken off! She was able to get it done in a matter of days before my wedding and I will forever be grateful to her for that. I would've been tripping all over the place if it wasn't for her!

I highly recommend this place. I bought a ball gown and it needed a lot of alterations. She is…read moreskilled and really knows her craft. I was extremely worried because I brought it to her at the last minute. She amazed me with the work she did! I will only be coming to her from now on!

Great customer service and an excellent bang for your buck! I was visiting from out of state, and…read moremy hotel recommended this place--so thankful they did!

I had very bad experiences here. The staff wasn't customer focused or concerned with my time or…read moreconvenience. There were several phone calls and several visits to the store before things were resolved. The staff was impolite and off putting.

I can't believe this place has gotten so many positive reviews…read more I wonder if there's a way to separate the "laundry service" and "self service" options into 2 different categories? I used almost every single dryer in the place, because the clothes just wouldn't dry! Each time a dryer stopped and I opened it to check the clothes, the clothes were only warm, twice. So 2 dryers out of maybe 12, actually heat up enough to dry your clothes. The rest just tumble them around for 6 minutes. There was no sink, but it's right next to a bar. That was the only plus.

Spoke with the staff and very helpful. Great pricing, clean and friendly. I will defiantly come…read moreagain.

Had two pair of denim shorts altered and the service was great. Friendly staff. Good pricing and…read morequick turn around. Tailor is there Mondays and Wednesdays if you need that service.

These people are angels. The best Dey cleaners in Tampa- great work and true kindness. They…read morehelped dig us out from hurricane chaos- even delivered the clean clothes to us. Do business with them - they are the best humans.