Stopped in to pick up some balloons for my daughter's 25th birthday. They had a great selection for…read morebirthdays, congratulations, and other special events. They also offer specialty balloons, including number balloons, which are definitely a great value--starting at $1.25-2.00 specialties $5 and up each. Cindy Lou and Lai were very helpful in getting my balloons filled and stringed. Great customer service all around!

Young girl named Alicia has extremely poor customer service. Chewing with her mouth open while…read moretrying to talk to me to let me know that the store is closing soon, in my face gesturing one minute the store is closing mind you it's 8:50. I came in for one thing and knew exactly where to go and other people were also in the store but did not go to them to be up in their face to gesture 1 minute. When I'm asking her what is she even talking about she starts huffing and puffing saying oh my god, whips out her phone to pull out her notes app to type in store is closing in 1 minute. Like okay???? Why are you up in my face about that when there's 10 other people in the store. I was in and out of the store in less than 3 minutes. First of all why are you eating and on your phone on the clock??? And why are you all up in my face ??? Weird ho.

It's been a while since I've done any in-person shopping, so I decided to make a quick stop to…read moreGrocery Outlet for a couple of items. They usually have great options and often carry new items I haven't seen at other stores. Although I didn't find the item I was specifically looking for, I was able to pick up a few other good items. I also met a couple of nice customers who were searching for lamb, which made the experience a little more enjoyable. Bri, the cashier, provided great service--pleasant, efficient, and friendly. Sadly, friendly interactions with cashiers here can sometimes be hit or miss, so her positive attitude definitely stood out.

BAD, Customer Service! New manager Vince is very unprofessional. Had a stare out due to him…read morestopping his wet sweeper right in front of my cart, waiting for me to move. He said "Can you move, Im trying to do my work?" I said, "But I'm your customer. He told me to get out of the store. I continued shopping and he said you can shop all you want but you're not leaving with anything and threatened to call the cops. Cursing and all at me. When going to check out he refused his cashier to tender me and I said lets call the cops. He called them, they came and basically the outcome is that it's private property and he can have anyone leave the store. I highly recommend to NOT shop at this location (Fernley). Vince should not be a manager and will lose customers with his unprofessionalism towards customers left and right. I believe the police force is going to get tired from all his calls as I was informed my call in wasn't the first. So I was banned for that day. Do you really think I want to return Vince. Pfhehe, NOT! Surely won't help your store throwing people out due to your poor customer service lol

They have a great selection of gifts. The woman who was working is very friendly and even…read moregift-wrapped my items for free. The gift items include jewelry, cards, and figurines.

If you need a great gift this is the place to go. They have a lot of good quality, unique items. I…read morehighly recommend checking this place out.

Late post 6/2026…read more It's always refreshing to encounter employees who go above and beyond to help customers without even being asked. Joseph at the self-checkout and Diane in the cosmetics department both demonstrated exemplary customer service. They each took the initiative to assist me, and I sincerely appreciated their kindness and willingness to help. Sometimes it can be difficult to find someone when you need assistance, but on this particular day, they noticed I could use a hand and stepped in without hesitation. Their thoughtfulness and genuine care made my shopping experience so much easier. Words can't fully express my gratitude. Joseph and Diane are outstanding examples of what excellent customer service should look like, and I hope they receive the recognition they truly deserve.

I'm a local to this area. I pretty much go to this Walmart 5 times a week (sometimes I ride my bike…read moreover there, often to just get some walking/steps in for the day!!) and I've come to know many of the employees that work there. Anyway, it is actually a nice store. And, as with many Walmarts, this place has done some serious REMODELING as of late. The place looks really much nicer now!!

My prescription was sent to Walgreens last Wednesday, and when I went to pick it up on Friday, I…read morewas told it was not ready. Fortunately, I still had some medication on hand, but this type of delay is unacceptable when it involves necessary treatment. I called again tonight to check the status, as the app shows it as "unavailable." The representative stated they are still waiting on a shipment. When I explained that I would need to contact my doctor due to the delay, the call was abruptly disconnected. Being hung up on while trying to manage an important prescription is extremely unprofessional and reflects poorly on the level of care being provided. Patients should not have to deal with uncertainty, lack of communication, and disrespect when it comes to their medication. I would appreciate a follow-up regarding this situation, including what steps your team will take to ensure this does not happen again to other patients. It should have been communicated last week that the medication might not be available, allowing me to make other arrangements. While you may be dependent on your supplier, patients should not be placed in the same position due to poor communication and lack of transparency.

Pharmacy is hit and miss. Staff is super nice but getting prescriptions filled timely is not the…read morestrong suit for this location. I almost always have to go check to see if they are ready and have to come back or wait for them to be filled.

Sharky's a great guy and business owner, the store has everything for everyone no matter the team,…read moreand pro clubs for cheap cheap.

Another quick stop and appreciated Nevaehs assistance with my search for a birthday gift for a…read morefriend. I was torn between a few choices of jewelry, perfume, loofahs and ended up with a SOI candle. Pretty candle holder and smelled nice as well ! Stop by and check them out ! Support local businesses!

Love this place! Has sizes for my sister in law that are affordable. Shoes are cute! Has an area…read morefor kids to play with a house playset. It was nice to shop while my daughter was occupied doing that.

Finally found this store on yelp!! I went to this store when i was struggling in life a few years…read moreback and genuinely felt such peace walking in to this little home away from home. The staff are such amazing individuals , i wish i could remember the name of the lady who took the time to have a conversation with me, i will never forget our talks about her farm. I hope to be back someday!!

Love this store. The staff is always polite & helpful. Will continue to do business here for…read moreyears to come

Stopped in to buy cupcakes and cookies for my daughter's birthday this past Thursday. Roxy in the…read morebakery was very friendly and helpful--she assisted me with my selections and patiently answered all of my questions. At self-checkout, I asked Crystal if she had a Sharpie I could borrow to mark off prices on the tags. She went above and beyond by taking the tags and blacking them out for me, carefully checking all eight items. What a great customer experience at Raley's in Fernley. Friendly, attentive service like this truly makes a difference!

I absolutely love shopping here! The store is always clean, stocked and the staff is super…read morefriendly! I love their bakery options, produce is always top notch! I always try to check out their clearance section in the back of the store and they usually always have something that I can use! I also love that they have the dmv kiosk, coin star and a rug doctor rental in the store makes it super convenient!

New owners! The new owners have truly tried to clean the store up. Esme is adding special little…read moretouches to make the store feel more homey. The store is not cluttered any more. They want to become a active part of our community and since I have lived here for 41 years this makes me happy. Esme enjoys giving the kids that come in a treat, she has learned her customers names and will address you when you enter the store. They are truly trying and I personally feel they are going to do amazing.

This 7-11 location was great 15 years ago when the town was half the size it is now. But other than…read morethe friendliness of the staff and their traditional seasonal celebrations (4th of July, Relay for life, home coming, Halloween, and whatever falls in between) this location is always busy. It has three access points - two on Main Street and one located to the rear of the parking lot. It is always crowded with people buying gas, going to RedBox, going into the store and then the people on foot. Very rarely have I gone in and there isn't a line and both cashiers are working like crazy to get everyone in and out quickly. Haven't tried any pizza or the new hot food additions. We usually go in for Monsters, Taquitos or Slurpees. They used to always have the banana flavor stocked in the Slurpee machine but as of the last few times I've been in it has been some off flavor (this time it was mango/peach). I will continue to goto this location as it is the only one in Fernley so I have no option to drive a few miles in any direction to hit up another one. **UPDATE (9/18/17) Been coming to this location for 20+ years. It still has that small town feel and pride but lacks the ability to keep up with the ever growing town. **