Family First Care Clinic

7.8 mi

Dr Knight listens to me, takes time with me, is collaborative in treatment style. I never have to…read morewait more than a minute or two to see her for a scheduled appointment. When I'm feeling really lousy, she makes time to see me. I couldn't be happier with my GP.

Moreland Family Medicine Associates

2.3

15.6 mi

My family and I have been patients at this office for many years, my children for their entire…read morelife. Many things have changed since they were bought out by ProHealth, but that can't be blamed for everything. The staff on the phone is almost always rude and short with you. The only times I've consistently had any decency is when making an appointment. God forbid you need to change or cancel, be prepared for an unacceptable level of rudeness. We have addressed this with the Office Manager who said she would definitely speak with the staff however nothing has changed. On another occasion, we had to call the afterhours number as my 18mos old son was injured (turned out to be Nursemaid's elbow) - we contacted the on-call line at 9:15pm. After waiting an hour and not receiving a call back we decided to stop waiting and take him to the hospital. That was almost a month ago, never received a call back. When we brought it up to the Office Manager she said she would definitely look into it (the nurse flat out said, "this is a known problem with this doctor") and that we should give her a day or two and she would absolutely get back to us. Here it is ELEVEN days later and we still haven't heard back from her. I'm seeing a pattern. Honestly I like the doctor we see however I feel like he's amazing only if the kids are okay. When it comes to me, he doesn't treat me, he just tells me some line about stress and how my body handles it differently and moves on. Now that my daughter may have something out of the norm going on with her I can't get an honest answer. I knew something was wrong and had asked 4 months ago at an appointment about some of the issues with her that concerned me and was basically told to watch it and most of it was just "toddler stuff." Four months later I request that we actually DO something and run some labs to either figure it out or put my fears at ease. Sure enough something is going on and her labs were not normal. We had to repeat labs Friday morning to get a more in-depth idea of what is going on and now Monday afternoon I still haven't heard anything. To those thinking labs take a while, they don't - our first set of labs were done on a Friday and we had the results that same evening. So now not only am I kicking myself for not trusting my gut with my daughter 4 months ago, but now they make me wait and worry over the weekend and who knows how long before they can be bothered to call us. We also had an issue with an allergic reaction in my son (18mos old), and he was breaking out in hives along with a fever. We called first thing in the morning to see if we could get him in. Keeping in mind that I know we are not the only patient and that we are not any more important than anyone else, I was still shocked when they said the ONLY opening they had that day was at 2pm. They told me to give him Benadryl and come in at 2pm. I explained to the lady that one of two things were going to happen, 1) I was going to give him Benadryl and it was going to go away before 2pm, to which they would look at him and say he looks fine, wasting my time, the doctors time, and my money or 2) his reaction would get worse in which case I would have to take him to the ER or Urgent care. THEN they tell me that another doctor in the clinic has a 10:45am apt if I want it!? WHY wouldn't you check that first? Considering that the 2pm apt wasn't for OUR doctor either! It just seems like they don't use their head there. It's become very clear to me that my family and I are NOT what is the priority to them. Our money is, but not US. I will say that the lab gets 5 STARS from us. With having a 3 year old girl needing to be stuck 2 weeks in a row, those individuals have been absolutely stellar! They make her feel important, at ease and special. She talks about them now all the time, and even asked to bring them flowers at her second lab draw. They are very special people there and THEY will be the ones that I'll be sad to leave when we find a new doctor.

I love my PA. This clinic gets you in and gets you figured out quickly. I have never had a bad…read moreexperience here.

Phelan Kathleen M MD

15.1 mi

Dr. Phelan is as good as it gets. Get's to the heart of the matter, by asking all the right…read morequestions. Smart, funny and a truly compassionate physcian. Very lucky to have her watching my back

Kim Albright, MD

29.7 mi

One of the most amazing compassionate individuals I have ever met. I have been seeing Dr. Albright…read moresince I was a baby along with my whole family. we owe my dad's like to his thoroughness and care!

From the owner: You want board certified doctors, experienced nurses and other skilled professionals who treat you…read morewith the same compassion, concern and commitment to excellence theyd give their own mothers. Thats what Mercy Health System is all aboutworking hard and doing whatever it takes to keep raising the bar, to provide the best care possible. Whether in primary family care or our dozens of specialties, such as neuroscience, cancer care, heart care, trauma care, orthopaedics, heart care, and plastic surgery, we will always stretch ourselves further to make sure every patient gets the best care possible.

Mrs. EILEEN SOLIS, FNP

47.5 mi

I have been working with Dr. Solis and Jacki for the last couple of years, and I wish I had more…read morelike them. My life would be a lot easier! Their communication and attention to detail is second to none. And when I see them helping their patients, they are very tentative. I highly recommend anybody in the Rockford and Belvidere area who needs a Family Practice, to go to this one. They are legit.

Bark River Dental Group

(5 reviews)

15.2 mi

Love Bark River Dental! My kids and I go every 6 months. The staff is so friendly! I love that it's…read morean independently owned dentist instead of a revolving door of whoever you happen to get every 6 months. Dr. Paul is so nice. He's very friendly, understanding of apprehensive patients and has a wonderful bedside manner. I've had Karla and Sarah for hygienists and both rock! Not only does Dr. Paul do a great job explaining any procedure that is being worked on (and the reasons why or why not) but the hygienists also are so knowledgeable. Top notch office! Well done Bark River!

I had the absolute best experience at this dental office today. From the moment I walked in to the…read moretime I paid and walked out it was amazing. Let me preface this review with the fact that I had been in severe tooth pain for about 2 weeks straight, living off of Ibuprofen and tylenol. On my journey to figure out what was going on with my tooth, I went to 3 different dentists who couldn't figure out the issue. It wasn't until Dr. Dan Smith walked in the room that I felt a rush of reassurance, trust, and kindness. Dr. Dan has an incredibly caring bedside manner mixed in with the utmost professional demeanor in his responses to your questions. He took his time with my care, listened to my complaints until I was done giving him all the information that was important to me, and he reassured me with confidence in his answers. I cannot recommend this establishment and Dr. Dan enough. For the first time I felt cared about and that I was in good hands. It took Dr. Dan no more than a couple minutes to come up with the cause to all my tooth pain / issues. Their pricing is beyond fair compared to the surrounding dental offices. The entire staff up front was helpful and thorough. It was the most pleasant experience I've had going to a dental office in my 32 years of life. Thank you Dr. Dan and Bark River Dental! You just made a life long patient.

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Dr. Dan Smith

Dr. Paul Smith

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LaBadie Family Dentistry

16.8 mi

I was so anxious about getting my tooth pulled, but this office completely put me at ease. From the…read moremoment I walked in, the staff was compassionate, professional, and just genuinely caring. They gave me a cozy blanket, let me watch a movie, and made sure I was comfortable with the lead vest and all the tools. The extraction itself went smoothly, and they checked in with me every step of the way. I honestly felt held throughout the whole process. If you're nervous about dental work, this is the place to go -- they go above and beyond to make it as stress-free as possible!

Very Nice local dentist. They are friendly and professional. New and clean facilities…read more I recommend them but they only draw back is they are not in network so you pay right away and your insurance is estimated so you might have to pay from insurance.

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Delafield Dental

3.9

(18 reviews)

12.6 mi

They were able to get me in during the. COVID-19 to help with my broken tooth! That made a world…read moreof an improvement. The office is very clean and appears to be state of the art. Staff and dentists are all very nice. Highly recommend Delafield Dental!

I was shocked to find out that they wanted me to sign a treatment plan to charge my insurance…read morecompany and they had not even seen the issue with my tooth. Unfortunately, they are all about money now and then she said oh we're so sorry I didn't mean to send that to you now so that means that you haven't even looked at my mouth, but you're gonna determine the best way of you making the most money prior to even see me. They're just a bunch of young DENTIST with the best dental equipment trying to make the most money and they're finding the best way of doing that. I feel bad for those individuals that don't come from like a billing background like myself and No to ask for the

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Midwest Dental- Elkhorn

16.0 mi

I used to go to a big dentist in lake Geneva but when my insurance changed Midwest Dental in…read moreElkhorn was who I could go to close to home. I was afraid it would be a bad experience after having the same dental office for so long. But I was pleasantly surprised it is a smaller office and its more of a personal touch although they don't keep the same hygienists they seem to be temps. Dr. Vicki Shah is very nice and did my first filling with her and she was gentle and patient and she got my numbing correct in the first shot that used to take forever with other dentists. The filling did not take long and was perfectly shaped on the first try. Definitely recommend.

This is one of the best dentist offices I have been to in years. I have worked with other…read moredentists...one messed up and the other retired... And we'll I have not had a good run lately. I tried Midwest last fall... And have been working with them since. The prices seem reasonable... But their quality, care and professionalism is what makes them the best. I love the staff there. They are always so helpful and nice. I'm very happy with the work that has been done so far. And if you do have a problem, questions or concern they go above and beyond to help you. Great dentist! Great staff! I recommend!

Dousman Family Dentistry Sc

9.5 mi

After my Dentist of 10+ years sold their practice to a national chain, the subsequent high pressure…read moresales tactics during each cleaning forced me to look for a new Dentist. Dousman Family Dentistry is near my home so decided to give them a try. I wish I had done so years ago! From check in to the exam, the staff were friendly and competent. Dr Whalen gave me a very thorough exam and listened to my concerns. Tess, the Dental hygienist was gentle and handled my teeth cleaning and my "dental anxiety" with sensitivity and professionalism. All in all I am very happy with the results and looking forward to being a long term client at their practice.

They don't take aarp insurance .went they for years no more after…read moreDad left the place went down hill the dentists talk about golf and not with the parents.not a nice place to go

Michelle Kelly, DDS - Delafield Family Dental

3.0

(13 reviews)

12.7 mi

I scheduled an appointment with all the necessary information provided in advance, including my…read moredental records. When I arrived, Dr. Kelly refused to perform the simple request I came in for and instead tried to upsell me on four different unnecessary treatments--including Invisalign and veneers. Her reasoning made no sense and it was painfully clear that her priority was making money, not patient care. To make matters worse, the assistant and front office staff were unresponsive and disorganized--it took days just to get a basic appointment scheduled. The experience felt unprofessional and dismissive from start to finish. Afterward, I consulted two other dentists who had no issue assisting me and treated me with professionalism and genuine care--something that was completely lacking at Dr. Kelly's office. Oh, and the waiting room? The furniture is far too low to the ground--completely inconsiderate for many patients. It's just another sign that money is being pocketed rather than reinvested in patient experience. Do yourself a favor and go somewhere else.

They dropped our insurance and didn't tell us. They mailed out a letter dropping Aetna insurance…read moreand we don't even have Aetna so I figured it was a general letter sent to everyone. When I confronted DFD about this - they told me that Aetna was apart of our insurance. When I called my Insurance company , they said " wehave no affiliation with Aetna". In the meantime , my husband had been seen for extensive dental work and only a portion was being covered ( because we were already out of network without our knowledge). The front desk girl, McKenna continued to bill our insurance per usual and told us she was doing that. If we had payments due at the time , we paid them, Not even realizing it was because they already dropped our insurance at DFD. I think they could've handled this better and TOLD us when we were there multiple times over a 6 month period that we were no longer in network. Once we did find out , we switched dentists immediately! Guess what ? No out of pocket costs either !

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Family First Care Clinic - nursepractitioner - Updated August 2026

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Aurora Health Center

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Ascension Wisconsin Hospital - Waukesha

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