Finding a daycare that truly cares about your child is priceless, and I can honestly say Cadence…read moreAcademy has been a blessing to our family. During one of the most difficult and stressful seasons of my life, the staff has shown my son and I nothing but compassion, patience, understanding, and support. They have consistently made Kobe feel safe, loved, and cared for, and as a mother, that means everything to me. The communication, kindness, and genuine concern they show goes far beyond just childcare, they truly create a supportive environment for both the children and the parents. I will forever be grateful for the grace and encouragement they've shown us during this time. Thank you to the entire team for everything you do every single day. It does not go unnoticed.

Had the best experience during our time at Cadence Naperville! As a first time mom sending my son…read moreto a preschool, I was nervous but Ms. Mandi and Ms. Katie helped calm my fears. Our family feels so blessed to have met Ms. Katie, she is a gem and has made my son more confident and excited for school. Both her and Ms. Leia have been supportive, patient, and kind to our family - communication was awesome and I always felt at ease sending my kid to school. I cannot thank them enough!

Batavia Kindercare will forever hold a special place in my heart. This building is truly full of…read moresome of the BEST humans you'll ever meet. The genuine care they showed to our kids (and our whole family, honestly) for the past four years has been extraordinary. My kids were happy to walk through those doors every single day. We were always greeted by smiling staff members. The kids learned so much from the curriculum they used. The teachers made everything so fun! (Ms. Pam, our kids were talking about your St Patrick's shenanigans JUST today- you created memories they'll never forget). We took advantage of the phonics enrichment they offered (Ms. Alison, we love you!) All kids also received some Spanish curriculum, too! We received pictures, notes, and updates daily through their app. The directors, Ms. Rachna and Ms. Alyssa, are simply wonderful. They work so hard to make the center a true community, and we enjoyed all the daycare parties they hosted outside of normal hours to allow families to connect and socialize. Our kids were safe, well-fed (thank you, Ms. Jackie!), loved, and engaged every day. Leaving this place for elementary school was genuinely so difficult because of the relationships we built here. If you're looking for a "home" for your littles, do not overlook this exceptional place.

This center is absolutely amazing and the staff are the best. My son LOVES going to "school", looks…read moreforward to spending time with his teachers and friends. Before Covid they had an open door policy and I saw him all the time in the infant room. They are responsive to me and attentive to him and I am so glad we have this school a chance.

I removed my 2 yr old from this center. Iwalked in twice and found 1 teacher watching 12-14 2 yr…read moreolds. The state ratio is 1 to 8. I spoke to the director and she said she would look into the problem after the first time. I picked my child up the next time and the same thing was going on. The owner never called me back after leaving four messages. I reported the situation to dcfs.

The facility was highly recommended to me by others who had used them in the past, while it was…read moreLearning Ladders, not the current ownership. I had no reason to believe that there would be a problem so we tried it out. It only took a few weeks to realize this was not the right environment for my child. Our son was often in "trouble" with other kids which struck us as a bit odd. ***update*** we are in a new center with zero issues with staff or other kids. There appears to be some discord between workers, the owner Kate if present, is certainly not at drop off/pick up. Concerns or VM left for the owner will not result in her calling you, but rather one of the staff. Not sure who, if anyone is really in charge or if it's a power struggle between some of them. I turned in a "termination of care" letter and still have not heard a word, let alone a refund on our deposit. Zero concern about the issue that prompted this immediate withdrawal of care. The facility itself is pretty run down - with no indication the owner is attempting any upgrades. The bathrooms for the kids are worse than any gas station/restaurant in the area. We have no clue what the kids are fed. The facility appears to cater to those on state financial assistance which makes sense given the conditions. The outside play area, while sufficient, is sorely lacking. If you are on a strict budget and not concerned whether or not your child's needs will be met (especially toddlers 2.5-5 years old) or must rely on state funding - this facility may be fine for you. The extra $50-$70 a week is money well-spent elsewhere. The staff we believe is good, but may be limited in part by restrictions dictated by the owner under the guise of DCFS rules (which I proved by printing out section 407-340 in the handbook). Go read it and draw your own conclusion as to why we abruptly moved him out). At best, this facility barely passes the lowest possible standards required by Illinois and is probably not checked frequently. There is potential for this to be a decent facility due to location, but it would require an overhaul. If you are considering this facility - spell out your EXACT expectations of them as a provider, in writing, have them sign off and don't rely on their general printed information. You will pay for school holidays (they close when Batavia schools do) which is terribly inconvenient for parents with little ones/school age kids under 12 who need care during the work day, and you will pay for the week they are closed in August for their vacation (rather than most NORMAL businesses that staff takes PTO at different times). Very weird and random. My gut told me to pull my child out - and believe me, the piece of mind is well worth it.

Please do not enroll your children into this center. The teachers grab students aggressively,…read moreleaving marks, the place is dirty and chaotic and no child should be left in their "care" I am so disappointed I used this daycare for a long as I did. I made the switch to a different daycare and it's night and day. The Ivy doesn't not use any cameras, send incident reports the day of the incident nor do they use an app so the parent can be updated on their child's day. Our new daycare is fabulous with nice gentle teachers, there is structure, rules, respect, cameras and an app. The ivy academy is garbage. My child never wanted to go to daycare, and now it makes perfect sense...she didn't want to go to the ivy academy.

This review is for the Geneva location. Amy and all the teachers have welcomed my daughter with…read moreopen arms. They made my daughter's transition easy by quickly picking up on my daughters favorite hobbies and incorporated them into her day when she was intimidated by her unfamiliar surroundings. All the teachers make every effort to foster a collaborative, fun, and safe environment for my daughter to learn and grow with all the children. The Ivy Academy has everything I can ask for and more. I cannot imagine trusting the care of my daughter with anyone else after the bar they have set.

OK this review is solely based on the fact that Learning Ladders changed ownership in June 2011 and…read moreis renamed The Giving Tree. Many changes for the worse have come about. This daycare under Learning Ladders was the friendliest little grandma run business where there was virtually no turnover in staff, and the kids loved being there. Now, it's turned into a corporate, prepay your kid being there, hardly anything for lunch/snack kinda cold, inpersonable daycare named The Giving Tree. The old Learning Ladders staff is a rare find here nowadays, and many, and I mean many families have stopped going here. Trust me there are friendlier and healthier enviroments for your kids to go to instead of this place, check out Rory's in North Aurora.

Sent my child here when it was Learning Ladders and at that time, it was GREAT. The owner, a a very…read moresweet, soft spoken grandmother was just amazing. Unfortunately it was time for her to retire and she sold the business to What it is now, The Giving Tree. I couldn't get Andrew out soon enough. While I was patient enough to wait out the adjustment period, it never ended, and never stopped being the excuse a year later. My son NEVER had the same teacher for more than 2 weeks as turnover was horrendous. While the location had a director, she could never make any decisions without contacting the owner. The owner herself, is solely in the business for the money. Each kid is a number to her and she will put that first before any other human side of a decision. I have spoken to many parents who feel the same way. DO NOT send your child here if you want them to have a nurturing and real learning experience.

My family has been with this daycare for 6 years, and we couldn't be happier. My oldest son…read moreattended here, my younger son has been here for the past year, and now I'll be bringing my new baby as well. The staff is caring, supportive, and truly treats the children like family. Director Amy is wonderful and always goes above and beyond for the kids and parents. I am so grateful to have found such a safe and nurturing environment for my children!

I took my kid here and the care was named sandy very rude acted like she knew everything but when I…read morepicked up my kid. His duper had not been cleaned by what seemed like the whole day. Everyone else is nice except sandy don't let your kids with her!