I ordered flowers for my very old, sick mother and told her to expect them. The next day, we were deeply disappointed to be told the order was cancelled because it was outside their delivery area. It would be very simple to program which zip codes are and are not in their delivery area, or to state them on their website. I can see why they have other bad reviews. read more

I Oder flowers for my daughter new born baby. The Floral Harmony Bouquet was not or anything to the picture ....I order the luxury grade. But it was the least luxury. Specially because it didn't have enough flowers for the money I paid. we will not order from here anymore..very bad flower arrangement. very disappointed . read more

Lovely arrangement from Family Florist including berries and succulent with flowers. Fresh and on-time delivery. Will use them again.

Family Florist provided two lovely floral arrangements for my father's memorial service. They looked even better than the photos. Very easy to work with. Would definitely recommend. read more

A member of my family sadly lost her mother in a nursing home to Covid-19. I went online to send flowers with a company I found online. The flowers never arrived the next day as promised, or the next and then was pushed back a week. I cancelled my order and searched for a florist near her home. My call was handled by Trevor and he took my order right over the phone on Friday before Mother's Day. He was so nice and received input with a coworker as to how they would make the arrangement look. They were very helpful. The flowers were delivered on Saturday and were handed right to my sister-in-law. I was really grateful for the service and helpfulness I received from Family Florist. I know they were busy with Mother's Day flowers but they took extra care for this sympathy arrangement. read more

I ordered mother's day flowers for my godmother via their website. Floral arrangement was never received. When I called the store to confirm delivery, they said they would look into the matter and would get back to me the next day. No return phone call so I called them back a couple days later to ask for a refund and they told be NO because the driver supposedly left flowers outside. My question is why didn't they knock on the door or call the receiving person? (contact number was given when I placed the order) So here it is...no flowers were received, no refund given, and no offer to resend the flower. They are slow to respond to any customer service issues and they have a "I don't care" about your problem attitude. Never again. read more

I know times are a bit crazy right now, so going into having flowers delivered right now I knew to be as patient as possible. Unfortunately, my experience with Family Florist fell flat, leaving a bad taste in my mouth. I had placed my order online over a week ago, to guarantee my bouquet be shipped on time. It was supposed to be delivered yesterday (5/9) to my mother, but nothing had arrived. I called the next day to check the status of the order and the person over the phone seemed to have no clue what I was talking about. Seemed extremely frantic and unorganized, not even needing a confirmation # to look up my order, but instead asked me to personally text them the information from my conf email. I found this extremely strange to do, especially from a professional standpoint. I had not heard anything back from them at all, so I called again to request a refund, but felt like anything I said over the phone was just a nuisance to them. I was talked to in a very rude manner, feeling incredibly dismissed and not feeling like any of my concerns were met. I was promised a refund, but do not feel quite confident in the follow up of that conversation at all. I hope this establishment can do better next time, as I will not be ordering flowers from here again. read more

I had a flower delivery from Family Florist Oct.13 this was for my anniversary they were just left on my porch which is visible to the street. I called the number that called my phone and then left a text message with the flowers left on my porch in a glass vase no covering .Weather was raining and windy I ask the person do they just leave the flowers on porch like that where someone can walk up and take them i was told I was the first to have that concern. I called the shop to complain and I was told do I tell Amazon to come delivery when I'm home I respond I don't order Amazon but one thing for sure if it was Amazon there customer service would not have been the response this florist gave me.My husband did not order from Amazon!!!!!!When I arrived home to the flower delivery on my porch the vase was on laying down and all water out of vase .What a way to received my anniversary flowers.This shop does not believe in customer service or any etiquette. DONT ORDER FROM HERE!!!!!!! read more

Family Florist - Florists Near Me - Bridgeport, Connecticut

Not sure what happened on the other reviews but I was sent an arrangement from Los Angeles and had never heard of this florist. But hands down, this was the freshest arrangement I ever remember receiving and the flowers are still beautiful! read more

So extremely disappointed in not only my flowers but the customer service once my husband reached out. He ordered me flowers for my birthday as a last minute surprise. Paid $86 in total for the premier bouquet, which turned out to be three sunflowers, threw tulips, some filler flowers, and greens. Hardly a premier bouquet, coming from someone who's worked in a CT floral shop before!!! That issue aside, my flowers were dead in four days. Hugely disappointing since the sunflowers never bloomed and the tulips stayed closed. My husband called to discuss this with them and they offered a 30% refund. Turns out to only be a refund of the flowers, none of the extra gauging costs that were added for same day delivery and delivery before 1:30pm (they arrived AT 1:30pm mind you). All in all I'll go for a $4.99 bunch of wildflowers from Trader Joe's before I'll ever consider this florist again. read more

See all

Terrible, unreliable florist. Delivered 2 dozen Anniversary roses on wrong date. After complaining they promised another dozen on the correct date.. NOTHING.. Shop elsewhere read more