What a PRECIOUS GEM of a neighborhood hardware store! I live in nearby Milton and had no idea this…read moreexisted! They come over to you to ask you if you need anything (unlike big box hardware stores, where you have to track somebody down). The gentleman who helped me genuinely knew what was the best thing for what I needed, and help me find it. He carried it to the cash register for me, and helped me to my car! True customer service, true family values! The store is clean, the parking lot is nice! And it's so easy inconvenient to get to for me in Milton!

The customer service here is BEYOND! I was searching for a very specific size screw to attach…read morepulls to dresser drawers and they took their time to find exactly what I needed. While they were working hard trying to find the right size screw, I looked around the store. I was asked about 5 times if I needed help or if I was looking for anything in particular. Thank you all so much! I am impressed and look forward to coming back! **Side note, the nice guy working at True Value in South Boston sent me to you all after he realized he didn't have what I needed. :)

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products

Very friendly and knowledgeable. They can help with finding tools, supplies and materials, or even…read morejust knowing what that thing you're looking for is called!

I been visiting your store for around 10 years, always it's good to shop there…read more it's the place to find good brands, things nowhere else have it Very gentle people Thanks for be there.

Dan did an amazing job helping me to pick out the best machine. I went with a Ariens Pro 28" with…read moreEFI. A sweet machine with electric start. Colby sropped it off. He was awesome with customer service. He explained every inch of the machine and was so user friendly. I would go back and will suggest this place to all my friends.

So I was referred to this shop by a reputable shop that was retiring from the trade. I brought the…read morean older Ariens due to drive not engaging and sputtering when running. Charged me $40 right off the bat. Calls me and tells me what is wrong and I ask him to try and repair it. Says he will check on parts. Calls me back and says he can't get parts and the machine can't be repaired due to this. I told him I would just come and get it. I pick it up and spend 10 mins with it. The drive wasn't seized!!!!!! It was just stuck and needed to be greased. Ran old gas out of machine and put VP 4 cycle in and runs like a top with drive now working. Feels like they saw an older machine and didn't want to deal with it when they can just take the money from the deep pocketed town folks. Won't be going back. They should be ashamed of this. Will not recommend them for repairs or anything else for that matter. ZERO Stars rating( made me leave something)

Great store- began going there as a kid, with my Dad more than 55 yrs ago and it still is the best…read morearound for personalized -courteous sales of needed hardware supplies, advice and ideas.

Every time I come here I swear off going to the depot or lowes ever again. I like this place…read morebecause it reminds me of what hardware stores should be. They have *everything* honestly their stock and selection is on par with the big boxers. The guy in the shop told me they have over 300,000 individual items. They are also super nice. You basically walk in and are immediately asked "how can I help you" how great is that - they bring you right to the item every time. Service couldn't be better. The only downside to this place is their hours.They close at 5pm - cant go after work and they are closed sunday - which is 50% of the week available to me for doing home repairs etc. The short of it is that this place is an awesome hardware store and I much prefer supporting them over the big chains.

I've been there 3 times since they opened and I must say I'm impressed. Sure, its a mini Target but…read morethey do have a good selection. The employees and security are friendly and helpful.

The items I wanted were all locked up. Had to wait for a store associate who then stared at me as I…read morecompared similar items. Self-checkout was also closed. More waiting. While in line I found my items on Amazon and left without buying anything.